Opening Hood When Hood Primary Latch Release Cable is Inoperative – 2010-2017 Chevrolet Equinox & GMC Terrain

Bulletin No.: PI1043D
Date: Oct-2017
Subject: Information on Opening Hood When Hood Primary Latch Release Cable is Inoperative
Models: 2010-2017 Chevrolet Equinox
2010-2017 GMC Terrain
Attention: This PI also applies to any of the above models that may be Middle East and Israel Export from
North America vehicles.
This PI has been revised to add the 2017 Model Year. Please discard PI1043C.
Condition/Concern
Some customers or dealer personnel may comment that the inside hood release cable is not functioning and they are unable to open the hood.
Recommendation/Instructions
Use the following steps to create a emergency hood release tool.
1. Obtain a #2 Phillips head screwdriver approximately 320 mm (22 in) in length (1).
Note: The tool is easiest to make with an inexpensive non hardened screwdriver. It may be necessary to heat the screwdriver with a torch in
order to create the bend shown in the procedure.
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2. Measure and mark the screwdriver 63 mm (2.5 in) from the tip as shown.
3. Clamp the screwdriver in a vise and create a 90° bend as shown.
4. Install masking tape on the tool as shown. Place the tape approximately 130 mm (5.2 in) from the 90° bend. The tape on the release tool
helps indicate the insertion depth and protects the paint finish on the edge of the hood.
Using the tool created above, release the hood latch as follows:
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1. Insert the tool (under the hood and above the grille).
Note: The following photos were taken with the hood open to demonstrate the hood latch release steps.
2. Turn end down into the center of the latch.
3. Rotate the release tool counterclockwise to push release lever.
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4. With release lever depressed, rotate the release tool to the right (towards driver’s side) releasing the hood lock.
Warranty Information
$10.00 (US) per dealership material allowance for screwdriver purchase.
For vehicles repaired under warranty, use Other Labor Hours (OLH) to create the tool added to the primary repair procedure (such as Hood Primary
Latch Release Cable Replacement or Hood Primary and Secondary Latch Replacement).
• Record, on the job card, the other labor hours. Separate on/off time punches are required for each labor operation with other labor hours.