N232396500 ABS Module Reprogramming – 2022 Chevrolet Low Cab Forward (LCF) 5500HD, 2022-2023 Chevrolet LCF 5500XD

January 23, 2023 NHTSA CAMPAIGN NUMBER: 23V017000

Emergency Braking and Steering Control Malfunction

An improperly calibrated ADAS camera and ABS module can result in the Automatic Emergency Braking System (AEB) and Electronic Steering Control System (ESC) not functioning properly, increasing the risk of a crash.

 

NHTSA Campaign Number: 23V017

Manufacturer Isuzu Motors Limited

Components ELECTRICAL SYSTEM, SERVICE BRAKES, AIR, ELECTRONIC STABILITY CONTROL, FORWARD COLLISION AVOIDANCE

Potential Number of Units Affected 242

 

Summary

Isuzu Motors Limited (Isuzu) is recalling certain 2022-2023 Isuzu NQR, NRR, 2022 Chevrolet Low Cab Forward (LCF) 5500HD, 2022-2023 Chevrolet LCF 5500XD, and 2023 Hino S52 vehicles. When the vehicles were modified to extend the frame to a 200-inch or 212-inch wheelbase, the ADAS camera and ABS module were not recalibrated to account for the stretched frame.

 

Remedy

Dealers will recalibrate the ADAS camera and ABS module, free of charge. Owner notification letters are expected to be mailed March 10, 2023. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu’s number for this recall is V2301.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


Condition

Isuzu Motors Limited has decided that a defect, which relates to motor vehicle safety, exists in certain 2022-2023 model year Chevrolet Low Cab Forward 5500HD/XD Medium Duty vehicles with 200 inch or 212 inch wheelbase. For these vehicles, the ADAS (Advanced Driver Assistance Systems) camera and ABS (Antilock Brake System) module were not calibrated according to the correct wheelbase. Therefore, when driving in a curve certain ADAS features and the ESC (Electronic Stability Control) system working together with the ABS module may not function properly. If the ADAS camera and ABS module are not calibrated to the correct wheelbase option, one or more of the following events could occur – in each case, increasing the risk of a crash:

  • Automatic Emergency Braking System (AEBS) activation (as well as the AEBS warning light) may be delayed when driving in a curve and therefore the AEBS may then decelerate the vehicle more aggressively when activated.
  • Adaptive Cruise Control may reduce following distance by about 8-10 m when driving in a curve.
  • ESC may activate in an understeer condition without illuminating brake lights.
  • ESC may delay activation in an oversteer condition, increasing potential for an oversteer event to occur.

 

Correction

Dealers will recalibrate the ABS module so the ESC system will function properly with the affected vehicles’ wheelbases.

 


Frequently Asked Questions (FAQs) for Safety Recall N232396500 ABS Module and Frontview Camera Module Reprogramming

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety Recall identified above.

 

Q1) Which vehicles are involved?

2022-2023 model year Chevrolet Low Cab Forward 5500HD/XD Medium Duty vehicles with 200 inch or 212 inch wheelbase.

 

Q2)What is the issue or condition?

For these vehicles, the ADAS (Advanced Driver Assistance Systems) camera and ABS (Antilock Brake System) module were not calibrated according to the correct wheelbase. Therefore, when driving in a curve certain ADAS features and the ESC (Electronic Stability Control) system working together with the ABS module may not function properly.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?

None

 

Q4) What is the remedy/repair?

Dealers will recalibrate (1) the ADAS camera to the correct wheelbase of the vehicles, and (2) the ABS module so the ESC system will function properly with the affected vehicles’ wheelbases.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?

If the ADAS camera and ABS module are not calibrated to the correct wheelbase option, one or more of the following events could occur – in each case, increasing the risk of a crash: •  Automatic Emergency Braking System (AEBS) activation (as well as the AEBS warning light) may be delayed when driving in a curve and therefore the AEBS may then decelerate the vehicle more aggressively when activated.

  • Adaptive Cruise Control may reduce following distance by about 8-10 m when driving in a curve.
  • ESC may activate in an understeer condition without illuminating brake lights.
  • ESC may delay activation in an oversteer condition, increasing potential for an oversteer event to occur.

 

Q6) Does the customer have to pay for this remedy/repair?

No, this inspection/repair will be done at no cost to the customer.  

 

Q7) Is the remedy/repair available now?

No, when a remedy is available, the recall bulletin will be released, and dealers can begin repairing vehicles.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?

If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?

Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?

Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 


DET-23-015 V2301

Chronology of Defect / Noncompliance Determination 573.6 (c) (6) (7)

Describe the chronology of events leading up to the defect decision or test data for the noncompliance decision: (2000)

On July 26, 2021, Isuzu Motors Limited (IML) began production in Japan of interim 2022MY N-Series Diesel vehicles, which, unlike the earlier 2022 MY vehicles (produced between January 2021 to July 2021), were equipped with ESC as standard equipment, and optionally equipped with new ADAS technology. ESC is standard equipment on all subject vehicles and later model year N-Series Diesel vehicles. [ESC – Electronic Stability Control; ABS – Antilock Braking System; ADAS – Advanced Driver Assistance Systems]

In September 2021, the interim 2022 MY trucks equipped with ESC and in some cases the new ADAS technology began to ship to dealers, body builders and, in rare instances, customers from US ports.

On August 23, 2022, Isuzu Commercial Truck of America, Inc. (ICTA) received a question from an independent upfitter who was engaging in a frame modification (wheelbase extension) about whether the ADAS camera needed to be recalibrated.

Between August 23 and September 6, 2022, various engineering and product planning groups within Isuzu began looking into the issue – in connection with the Isuzu factory option to have the frames of the subject vehicles extended from a wheelbase of 176 inches to 200 or 212 inches whether those extended vehicles needed to have the ADAS recalibrated.

On September 6, 2022, Isuzu North America Corporation (INAC) QA and IML launched an investigation. This investigation involved an initial detailed study and then in-depth vehicle testing, which confirmed in late December that the ADAS and ESC systems in the subject vehicles whose frames were extended from wheelbase 176 inches to 200 or 212 inches could be affected by a lack of recalibration.

In the first week of January 2023, INAC received confirmation from IML that a recalibration is required for both the ADAS camera and the ABS module as it affects ESC for all interim 2022MY and 2023MY N-Series Diesel trucks receiving the wheelbase extension from 176 inches to 200 or 212 inches. The potential effect on ESC-equipped and ADAS-equipped vehicles receiving a wheelbase modification from and to a different length (which would be from an independent upfitter, not part of Isuzu’s program) is still under investigation.

On January 10, 2023, based on the above results, INAC QA travelled to both frame modification facilities that carry out the “factory option” frame extensions on behalf of Isuzu and trained the staff so all modified trucks produced after 1/10/2023 have the ADAS and ESC systems properly calibrated.

On January 13, 2023, Isuzu made a determination to conduct a safety recall to address this issue in the affected vehicles in the field.

Isuzu has received no warranty claims related to this issue and is not aware of any crashes or injuries associated with this issue.

 


5 Affected Products

Vehicles

MAKE MODEL YEAR
CHEVROLET LOW CAB FORWARD 5500 2022-2023
HINO S52 2023
ISUZU N-SERIES 2022-2023

 


10 Associated Documents

Remedy Instructions and TSB

RCRIT-23V017-4972.pdf 4383.221KB

RCRIT-23V017-4972

 


Remedy Instructions and TSB

RCRIT-23V017-0356.pdf 371.058KB

RCRIT-23V017-0356

 


Recall Acknowledgement

RCAK-23V017-3935.pdf 646.346KB

RCAK-23V017-3935

 


Defect Notice 573 Report

RCLRPT-23V017-6067.PDF 217.838KB

RCLRPT-23V017-6067

 


573 CHRONOLOGY

RMISC-23V017-1010.pdf 80.372KB

RMISC-23V017-1010

 


Manufacturer Notices(to Dealers,etc) – Date: January 23, 2023 Subject: Stop Sale and Delivery Notice for Upcoming Safety Recall

RCMN-23V017-2289.pdf 148.321KB

RCMN-23V017-2289

 


Manufacturer Notices(to Dealers,etc) – Frequently Asked Questions (FAQs) for Safety Recall N232396500 ABS Module and Frontview Camera Module Reprogramming

RCMN-23V017-9913.pdf 105.533KB

RCMN-23V017-9913

 


Manufacturer Notices(to Dealers,etc) – Date: January 23, 2023 Subject: Stop Delivery Order for Upcoming Safety Recall N232396500 ABS Module and Frontview Camera Module Reprogramming

RCMN-23V017-3198.pdf 73.013KB

RCMN-23V017-3198

 


Recall 573 Report – February 1, 2023

RCLRPT-23V017-1387.PDF 218.115KB

RCLRPT-23V017-1387

 


Remedy Instructions and TSB

RCRIT-23V017-8106.pdf 506.798KB

RCRIT-23V017-8106

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V017&docType=RCL

 


 

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  • 💡【Friendly Design, Easy of Use】This heavy duty diagnostic scan tool is plug and play, simple and convenient, The excellent 2.8 inch LCD color screen makes it easy to view the displayed results and gives you a better overview of your car's problem areas and the identified codes. In addition, the processor is super-fast and responds without lagging, providing maximum comfort and efficiency in diagnostic and service work.
Bestseller No. 10
[2023 New] Launch X431 PRO3S+HDIII,Diesel&Gasoline Bidirectional Diagnostic Scan Tool,Cars&Heavy Duty Trucks All Systems Scanner,Key Program,ECU Coding,50+Service,Cars&Trucks Connector Kits
  • 🏆【2023 NEWEST LAUNCH FIRST Advanced Scan Tool Compatible With 12V And 24V Vehicles】Design for Passenger&Commercial Vehicles 2in1:The 1st ALL-IN-ONE scanner from LAUNCH ,work for Cars/Trucks/buses/trailers/excavators/diesel engine/construction machinery/ /pick-up/etc.【AutoAuth for FCA SGW】Support Chrysler,Dodge,Jeep,Alfa Romeo and Fiat after 2017【2023 OE-Level features】Guiding Functions,Variant Coding with Benz,Modification for BMW,Offline Coding,Customization,Personalization,Online Calibration.
  • 🚗【Over 50 Service Reset Functions + Bi-Directional + ECU Coding + Adaptation + Intialization + Matching】LAUNCH X431 PRO3S+ HDIII can send commands to the system/component to test their working status for Active Test. Beside,this scan tool can also support ECU Coding, Key programming, Adaptation, Matching, 50+ reset service functions like SAS/EPB/TPMS/D.PF/IMMO/Oil/Brake/GEARBOX Reset, ABS Bleed, Injector coding, etc... Powerful dealership level Functions can fully meet your needs.
  • 👍【2023 BEST Advanced Hardware & All Systems Diagnosis】LAUNCH X431 PRO3S+ HDIII automotive scanner equipped with Android 9.0 operating system, 10.1-inch HD IPS(1920*1200) touchscreen, 7000mAh rechargeable battery (up to 12+ hours battery life), 3+32G memory(support 128G Expand memory). Support All systems Diagnostic including ENG, AT, ECM, TCM, ABS, SRS, BCM, IMMO, BMS, TPMS, SAS, Fuel System, Light System and A/C system,more.
  • 🚛【Wider Vehicle Coverage of 12V & 24V Vehicles + 24 Languages】LAUNCH X431 PRO3S+ HDIII automotive scanner is ALL-IN-ONE Scan Tool for 12V cars and 24V Heavy-duty trucks which provide the most extensive multi-brand coverage and comprehensive diagnostics for you. Passenger vehicles:Cars, SUV, MPV, Pickup truck; Commercial vehicles:Heavy Duty Truck, Passenger Bus, Excavator, Tractor, Recreational Vehicle. 24 Language: English,French,Spanish,German,Russian,Japanese,Portuguese,Italian,Polish,more.
  • 🔥【User Friendly, Easy To Use】LAUNCH X431 PRO3S+ HDIII supports One-Click Auto VIN Detect, One-Click WiFi Update, One-Click Generate Graph. In addition, this LAUNCH scan tool also support remote diagnostic, diagnostic feedback and respond, Live data graphing, data Stream record and playback, Generate Health Report (Share & Print). Bring you a more convenient and comfortable experience to a large extent.

Last update on 2023-01-28 / Affiliate links / Images from Amazon Product Advertising API

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