N232396500 ABS Module Reprogramming – 2022 Chevrolet Low Cab Forward (LCF) 5500HD, 2022-2023 Chevrolet LCF 5500XD

January 23, 2023 NHTSA CAMPAIGN NUMBER: 23V017000

Emergency Braking and Steering Control Malfunction

An improperly calibrated ADAS camera and ABS module can result in the Automatic Emergency Braking System (AEB) and Electronic Steering Control System (ESC) not functioning properly, increasing the risk of a crash.

 

NHTSA Campaign Number: 23V017

Manufacturer Isuzu Motors Limited

Components ELECTRICAL SYSTEM, SERVICE BRAKES, AIR, ELECTRONIC STABILITY CONTROL, FORWARD COLLISION AVOIDANCE

Potential Number of Units Affected 242

 

Summary

Isuzu Motors Limited (Isuzu) is recalling certain 2022-2023 Isuzu NQR, NRR, 2022 Chevrolet Low Cab Forward (LCF) 5500HD, 2022-2023 Chevrolet LCF 5500XD, and 2023 Hino S52 vehicles. When the vehicles were modified to extend the frame to a 200-inch or 212-inch wheelbase, the ADAS camera and ABS module were not recalibrated to account for the stretched frame.

 

Remedy

Dealers will recalibrate the ADAS camera and ABS module, free of charge. Owner notification letters are expected to be mailed March 10, 2023. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu’s number for this recall is V2301.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


Condition

Isuzu Motors Limited has decided that a defect, which relates to motor vehicle safety, exists in certain 2022-2023 model year Chevrolet Low Cab Forward 5500HD/XD Medium Duty vehicles with 200 inch or 212 inch wheelbase. For these vehicles, the ADAS (Advanced Driver Assistance Systems) camera and ABS (Antilock Brake System) module were not calibrated according to the correct wheelbase. Therefore, when driving in a curve certain ADAS features and the ESC (Electronic Stability Control) system working together with the ABS module may not function properly. If the ADAS camera and ABS module are not calibrated to the correct wheelbase option, one or more of the following events could occur – in each case, increasing the risk of a crash:

  • Automatic Emergency Braking System (AEBS) activation (as well as the AEBS warning light) may be delayed when driving in a curve and therefore the AEBS may then decelerate the vehicle more aggressively when activated.
  • Adaptive Cruise Control may reduce following distance by about 8-10 m when driving in a curve.
  • ESC may activate in an understeer condition without illuminating brake lights.
  • ESC may delay activation in an oversteer condition, increasing potential for an oversteer event to occur.

 

Correction

Dealers will recalibrate the ABS module so the ESC system will function properly with the affected vehicles’ wheelbases.

 


Frequently Asked Questions (FAQs) for Safety Recall N232396500
ABS Module Reprogramming

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety Recall identified above.

 

Q1) Which vehicles are involved?

2022-2023 model year Chevrolet Low Cab Forward 5500HD/XD Medium Duty vehicles with 200 inch or 212 inch wheelbase.

 

Q2)What is the issue or condition?

For these vehicles, the ADAS (Advanced Driver Assistance Systems) camera and ABS (Antilock Brake System) module were not calibrated according to the correct wheelbase.

Therefore, when driving in a curve certain ADAS features and the ESC (Electronic

Stability Control) system working together with the ABS module may not function properly.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?

None

 

Q4) What is the remedy/repair?

Dealers will recalibrate the ABS module so the ESC system will function properly with the affected vehicles’ wheelbases.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?

If the ABS module is not calibrated to the correct wheelbase option, one or more of the following events could occur – in each case, increasing the risk of a crash: •  Automatic Emergency Braking System (AEBS) activation (as well as the AEBS warning light) may be delayed when driving in a curve and therefore the AEBS may then decelerate the vehicle more aggressively when activated.

  • Adaptive Cruise Control may reduce following distance by about 8-10 m when driving in a curve.
  • ESC may activate in an understeer condition without illuminating brake lights.
  • ESC may delay activation in an oversteer condition, increasing potential for an oversteer event to occur.

 

Q6) Does the customer have to pay for this remedy/repair?

No, this inspection/repair will be done at no cost to the customer.  

 

Q7) Is the remedy/repair available now?

Yes, please see the attached bulletin for details.

 

Q8) What should customers do until recall repairs can be completed? Are there any special instructions?

If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?

Customers who own a vehicle involved in the field action will be notified by mail by

General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?

Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 


DET-23-015 V2301

Chronology of Defect / Noncompliance Determination 573.6 (c) (6) (7)

Describe the chronology of events leading up to the defect decision or test data for the noncompliance decision: (2000)

On July 26, 2021, Isuzu Motors Limited (IML) began production in Japan of interim 2022MY N-Series Diesel vehicles, which, unlike the earlier 2022 MY vehicles (produced between January 2021 to July 2021), were equipped with ESC as standard equipment, and optionally equipped with new ADAS technology. ESC is standard equipment on all subject vehicles and later model year N-Series Diesel vehicles. [ESC – Electronic Stability Control; ABS – Antilock Braking System; ADAS – Advanced Driver Assistance Systems]

In September 2021, the interim 2022 MY trucks equipped with ESC and in some cases the new ADAS technology began to ship to dealers, body builders and, in rare instances, customers from US ports.

On August 23, 2022, Isuzu Commercial Truck of America, Inc. (ICTA) received a question from an independent upfitter who was engaging in a frame modification (wheelbase extension) about whether the ADAS camera needed to be recalibrated.

Between August 23 and September 6, 2022, various engineering and product planning groups within Isuzu began looking into the issue – in connection with the Isuzu factory option to have the frames of the subject vehicles extended from a wheelbase of 176 inches to 200 or 212 inches whether those extended vehicles needed to have the ADAS recalibrated.

On September 6, 2022, Isuzu North America Corporation (INAC) QA and IML launched an investigation. This investigation involved an initial detailed study and then in-depth vehicle testing, which confirmed in late December that the ADAS and ESC systems in the subject vehicles whose frames were extended from wheelbase 176 inches to 200 or 212 inches could be affected by a lack of recalibration.

In the first week of January 2023, INAC received confirmation from IML that a recalibration is required for both the ADAS camera and the ABS module as it affects ESC for all interim 2022MY and 2023MY N-Series Diesel trucks receiving the wheelbase extension from 176 inches to 200 or 212 inches. The potential effect on ESC-equipped and ADAS-equipped vehicles receiving a wheelbase modification from and to a different length (which would be from an independent upfitter, not part of Isuzu’s program) is still under investigation.

On January 10, 2023, based on the above results, INAC QA travelled to both frame modification facilities that carry out the “factory option” frame extensions on behalf of Isuzu and trained the staff so all modified trucks produced after 1/10/2023 have the ADAS and ESC systems properly calibrated.

On January 13, 2023, Isuzu made a determination to conduct a safety recall to address this issue in the affected vehicles in the field.

Isuzu has received no warranty claims related to this issue and is not aware of any crashes or injuries associated with this issue.

 


5 Affected Products

Vehicles

MAKE MODEL YEAR
CHEVROLET LOW CAB FORWARD 5500 2022-2023
HINO S52 2023
ISUZU N-SERIES 2022-2023

 


12 Associated Documents

Remedy Instructions and TSB

RCRIT-23V017-4972.pdf 4383.221KB

RCRIT-23V017-4972

 


Remedy Instructions and TSB

RCRIT-23V017-0356.pdf 371.058KB

RCRIT-23V017-0356

 


Recall Acknowledgement

RCAK-23V017-3935.pdf 646.346KB

RCAK-23V017-3935

 


Defect Notice 573 Report

RCLRPT-23V017-6067.PDF 217.838KB

RCLRPT-23V017-6067

 


573 CHRONOLOGY

RMISC-23V017-1010.pdf 80.372KB

RMISC-23V017-1010

 


Manufacturer Notices(to Dealers,etc) – Date: January 23, 2023 Subject: Stop Sale and Delivery Notice for Upcoming Safety Recall

RCMN-23V017-2289.pdf 148.321KB

RCMN-23V017-2289

 


Manufacturer Notices(to Dealers,etc) – Frequently Asked Questions (FAQs) for Safety Recall N232396500 ABS Module and Frontview Camera Module Reprogramming

RCMN-23V017-9913.pdf 105.533KB

RCMN-23V017-9913

 


Manufacturer Notices(to Dealers,etc) – Date: January 23, 2023 Subject: Stop Delivery Order for Upcoming Safety Recall N232396500 ABS Module and Frontview Camera Module Reprogramming

RCMN-23V017-3198.pdf 73.013KB

RCMN-23V017-3198

 


Recall 573 Report – February 1, 2023

RCLRPT-23V017-1387.PDF 218.115KB

RCLRPT-23V017-1387

 


Remedy Instructions and TSB

RCRIT-23V017-8106.pdf 506.798KB

RCRIT-23V017-8106

 


Manufacturer Notices(to Dealers,etc) – Frequently Asked Questions (FAQs) for Safety Recall N232396500 ABS Module Reprogramming

RCMN-23V017-7553.pdf 105.279KB

RCMN-23V017-7553

 


Manufacturer Notices(to Dealers,etc) – Date: January 31, 2023 Subject: N232396500 – Safety Recall ABS Module Reprogramming

RCMN-23V017-1929.pdf 61.11KB

RCMN-23V017-1929

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V017&docType=RCL

 


 

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  • 🚚【REVOLUTIONARY INTELLIGENT DIAGNOSTICS】 As the very first Intelligent Diagnostic Heavy Truck scanner in industry, Autel MaxiSys MS909CV finds faults and provide you the most efficient resolution. Autel MS909CV scanner is bulit with OE Technical Service Bulletin, DTC Analysis, Repair Assist, Repair Tips and Relevant Cases, all with step-to-tep instructions, making your diagnostic working smarter than ever!
  • 🚚【AUTEL MAXISYS MS909CV--TOPOLOGY DIAGRAM】Besides the Intelligent Diagnostics feature, another remarkable improvement in MS909CV is the Topology diagram of CAN BUS Tree, specially designed for the OEM diagnostic tools, shows all available control units of the test vehicle in different colors, helping users get to know the number of systems, number of each system DTC and relation of the systems at just a glance, fast your troubleshooting for ECU circuit faults.
  • 🚚【AUTEL MAXISYS MS909CV--ADVANCED ECU CODING】With the J2534 programmer, Autel Scanner MS909CV is allowed for advanced ECU coding function, it can update the vehicle's on-board system to the latest, write adaptive data for certain components after repairs or replacements to fix the issues such as: drivability, fuel Efficiency, power loss, durability of mechanical parts etc. Autel MS909CV ECU Coding is compatible with Citroen, Dodge, Volvo, Gillig, New Flyer, Nova bus, Pierce and etc.
  • 🚚【30+ SERVICE & 23+ RESET FUNCTIONS】Autel MS909CV diagnostic scanner can perform 30+services like Oil Reset, DPF regen, SCR reset, VGT learning, SAS, Injector coding, Throttle, Cylinder, Trans Adaptation etc, and 23 adaptation functions such as Boost Calibration, Rack Sensor Calibration, Timing Calibration, Monitor Throttle Position Sensor, Fuel Pressure Adaptation and etc. Services are not universal, please send VIN to autelusa @ outlook .com to check compatibility.
Bestseller No. 9
NEXAS NL102 Plus Full Systems Heavy Duty Truck Scan Tool DPF Regeneration Tool HDOBD/ EOBD/ OBD Diagnostic Scanner with Oil Reset Sensor Calibration Truck & Car 2 in 1 Code Reader (2023 New Version)
  • 🍉➤【Support Full Systems for Heavy Duty Truck】 NL102 PLUS supports read and clear DTC, live data, ECU information for truck all systems. Including Engine, Transmission, Drivetrain, Suspension, ABS, ESP, Cluster, E-xhaust, P-articular, Suspension, Braking System, Cab Climate, Body Control, Instrument Panel, Fuel System and more, which are in compliance with J1939, J1708 and J1587 protocols, It includes almost American HD trucks(Class4-Class8). One NL102 PLUS is enough for all diagnosis.
  • 🍋➤【Professional DPF Regeneration Tool】Force DPF Regen work on Cummings, Detroit, Maxxforce, ISUZU, HINO engine,It covers almost all US trucks, supported advanced features: DPF Regeneration,D-O-C Cleaning Procedures, DPF Regeneration in Parking, DPF Regeneration in Driving, DPF Onboard. NL102P's tool helps you re-awaken the engine power When the diesel p-articulates of the engine accumulate. It will save $800-$2500 for truck owners a year.
  • 🍊➤【Excellent Oil Light Reset】NL102 PLUS support Oil service reset work on Cummings, Detroit, Maxxforce engine. when the replacement of engine oil is done, the truck system calculates when to change the engine oil and filter based on vehicle use. An oil change is required whenever indicated by the display, otherwise it will affect the engine maintenance and life. The NL102P truck scanner offers help to reset the Oil Life Reminder (Determine the Oil Service Light), ensure your driving safety.
  • 🍐➤【All OBD/EOBD Diagnosis】NL102 PLUS supports both all 12V and all 24V truck, and it comes with 6 pin, 9 pin and 16 pin adapters for different interfaces. NL102 PLUS can read and earse the trouble codes, determine the MIL (check your Truck engine) and I/M Readiness, Freeze Frame, Live Data, O-xygen Sensor Test, On-Board Monitor, Vehicle Identification Info. Built in a DTC lookup library you can find the related code definition to help you determine if your car needs repair.
  • 🍎➤【Powerful Coverage for Trucks】NL102P diagnostic scanner support all truck standard protocols SAEJ1939/ J1587/ J1708,it work on heavy duty trucks/ mini vans/ buses/ pickups,full systems are compatible with Cummings, Detroit, Maxxforce, Caterpillar, Freightliner, International, Kenworth, John Deere, Peterbilt, Sterling, Mack, Paccar, Westernstar, Volvo, Scania, Man, Renault, ERF, Foden, Seddon-Atkinson, Iveco, DAF, SISU, STEYR, ISUZU, Fuso, Hino, ect;all cars/ mini truck/ light duty from 1996.
Bestseller No. 10
Autel MaxiSys CV Truck Scanner: 2022 Heavy Duty Diagnostic Tool for Commercial Vehicle Workshops, J2534 ECU Coding, 25+23 Service, Same as Snap-on Scanner with OE All System Diagnosis, Active Test
  • 【2022 Specially for Heavy-Duty Vehicles】Here we present you the Autel Maxisys CV+J2534, a high-end diagnostic tool tailored for commercial vehicles such as semi-trucks, light-duty trucks, buses, construction vehicles, agricultural vehicles and supports 100+ brands. The official updates can always keep the scan tool up with the trends so as to meet the needs of workshops and pro mechs. As an official authorized Autel scanner, stick to the old rules, 365 days QA and 24/7 technical support.
  • 【25 Service + 23 Adaptation Functions】Get the right tool Maxisys CV + J2534, get the things done. In total we’ve packed 25 service functions such as Oil Reset, SAS Rest, ABS Reset, for normal passenger cars and 23 adaption functions such as O2 Sensor Calibration, DPF Regeneration, Fuel Pressure Adaptation, for commercial vehicles. And those functions work perfectly for the 99% of commercial vehicles, for instance Freightliner, Kenworth, Peterbilt, International, Volvo, etc.
  • ECU Coding & J2534】2022 Heavy-duty scanner MaxiSys CV empowers you to match modules with components, flash the hidden functions, and customize the OE-settings and it’s compatible with light-duty trucks and semi-trucks such as: Ford F-series, RAM Trucks, Scania, Mercedes, Iveco, etc. The J2534 ECU programming will no longer be a problem once you have the scanner in your hands. It acts as a pass-thru device and help you pass-thru the gateway to access the data for coding.
  • 【All System Diagnostics, Same as Sanp-on Scanner】To help you root out the problems hidden underneath the hood, Truck Scanner CV can conduct a full-system diagnostic and present you with the full details about DTCs. Here are some on-board system it can dive into, such as Engine, AT, ABS, SRS, IMMO, air conditioning system, steering angle system, air suspension system, etc. Once the diagnostic is complete, you can access further details from waveform data stream or the health status report.
  • 【Bi-directional Control & Relearning】 This heavy duty scanner is a bridge for you to mutual communicate with on-board modules and conduct active tests to track down the problems. Cylinder deactivation test, on-board electronic components test, cylinder compression test, all of those complex tests can be done with it. And also the truck scanner can read the injectors QR code and match them with ECU once the replacement is done. There is still a lot more waiting for you to find out.

Last update on 2023-03-30 / Affiliate links / Images from Amazon Product Advertising API

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