“This site contains affiliate links for which OEMDTC may be compensated” |
NHTSA ID Number: 10222567
Manufacturer Communication Number: N222369960
Summary
Customer Satisfaction Program. Certain vehicles were invoiced with a Second Row USB Receptacle that was not available at the time of vehicle purchase, which is listed as a standard feature in these vehicles. Dealers will provide the original owner with a reimbursement check in the amount of $25.00 USD ($25.00 CAD).
Condition
Certain 2022 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles were invoiced with a Second Row USB Receptacle that was not available at the time of vehicle purchase, which is listed as a standard feature in these vehicles.
Correction
Dealers will provide the original owner with a reimbursement check in the amount of $25.00 USD ($25.00 CAD).
2 Affected Products
Vehicles
MAKE | MODEL | YEAR |
CHEVROLET | SILVERADO 1500 | 2022 |
GMC | SIERRA 1500 | 2022 |
1 Associated Document
Manufacturer Communications
N222369960 Second Row USB Receptacle Missing
Release Date: October 2022
Revision: 00
https://www.nhtsa.gov/recalls?nhtsaId=10222567
MC-10222567-0001.pdf 154.803KB
- Double Duty - Twin USB-A ports pump out a combined 24W—enough to provide a full-speed charge to 2 phones at once. (Not compatible with Qualcomm Quick Charge.)
- Ultra-Compact - The car charger’s super-small design conserves space, allowing seamless access to the rest of your dashboard.
- Heavy Metal - Finished with a scratch-resistant aluminum alloy surface to match even the most pristine vehicle interiors.
- Premium Components - Gold-plated circuitry reduces heat while charging to maximize charging speed and efficiency.
- What You Get - PowerDrive 2 Alloy car charger, welcome guide, our worry-free 18-month warranty, and friendly customer service.
- Smart Double-USB Port Design: Intelligently identifies your device for safe charging of Dual devices at full speed simultaneously, (Output: DC5V-3.4A(Max), Output 1: 5.0V /1A, Output 2: 5.0V/ 2.4A)it's perfect fits in the auto vehicle cigarette lighter USB charger spot socket. The best cool tech USB multiport car gadgets for just you or sharing the charge time with a friend. 【Please note: this is a dual USB-A Port car charger, but not PD USB-C Lighter Charger 】
- Safe & Reliable: Certified RoHS, CE & FCC, Protect devices from overheated and over-currents, overcharging, and short circuits, Charging will automatically stop when the battery is full.
- Unique Shape: ABS + PC fireproof material, with the confirmed connection by LED Indicator Blue Light, you can make sure your digital devices are always charged.
- Wide Compatibility: USB A car charger works for the Latest smartphones or tablets, iPhone 15/15 Pro/15 Pro Max/15 Plus/14 Pro Max 14Pro 14 Plus 13 13Pro 12 12Mini 12 Pro Max SE 11 Pro Max XR XS X 8 Plus 7 6s, iPad Pro/Air/mini. Samsung Galaxy S23 S23+ S22 Ultra S22+ S21+ S21 5G Note 20 Ultra 10 Plus S20 S10 S10E A14 A13 A53 S9 S9 Plus S8+ Note 9, Google 7 Pro 7 7a 6 Pro 5a 5 4xl 3xl 2xl 3a 4 4a 3 2, LG, Oneplus, HTC, Blu, LG, Motorola, Smartwatches, Kindle, etc.
- What We Offer: 2Pcs AILKIN Dual port car charger. our worry-free 1-year warranty, and 24hrs/7d friendly customer service
- ⚡DUAL FAST CHARGING PORT: LISEN fast charging USB C car charger supporting PD 30W(Max) and QC 18W(Max) high output, can fast charge all prevailing phones and E-devices. This car charger usb c with both of USB-A and USB-C ports can work with all kinds of plugs cables. [NOTE: The fast car charger CANNOT fast charging 2 devices simultaneously.]
- ⚡SUPER FAST 30W PD CHARGING: Super fast car charger USB C car adapter with all-new upgrade PD 30W can charge iPhone 15/14/13/12 series up to 80% and iPad up to 60% at 35mins. And it also supports SAMSUNG PPS super fast charging for S23/22/21/20.
- ⚡ALL ALUMINUM SHELL, WON'T MELT: The high-density aluminum alloy shell can help the car charger iPhone to dissipate heat in the charging process, effectively improving the charging efficiency by about 15% compared to plastic car chargers, and absolutely no melting and danger. The all-metal body also has a unique sense of design and luxurious texture.
- ⚡SMALLEST SIZE, FLUSH FIT: Tiny thumb-sized body fits most car cigarette lighters charger and barely protrudes past the edge of the outlet, providing a trim, less cluttered look. It's our smallest usb car charger yet: lightweight and highly portable So you can take it everywhere.
- ⚡COST-EFFECTIVE TWO PACKS: It's a good choice as gift for friends and family with 2 cars. And wise people always prepare 1 more car charger as an alternative, 2 pack can give you a sense of security.
- Fast charging: with the USB-C port, you can charge an iPhone 14 Pro to 50% in just 25 minutes or a Samsung S23 in just 27 minutes.
- Charge 2 devices at the same time: the USB-C port offers max. 30 W charging power, while the USB-A port delivers up to 22.5 W. So you can charge 2 devices at the same time and at high speed.
- VERSATILE COMPATIBILITY: From iPhone to Samsung to USB-C tablets and more: Anker's signature PowerIQ 3.0 technology ensures smooth compatibility with almost any mobile device.
- ACTIVESHIELD 2.0: Anker's patented technology improves safety by intelligently monitoring the temperature and adjusting the power output to protect your connected devices.
- Box contents: Anker 323 car charger (52.5 W), instructions (English language not guaranteed).
- A Leap in Charging Speed: Ideal for rapidly powering up iPhone 15 / 15 Pro, the high-powered 30W USB-C port offers a charging speed that's 3 times faster than standard 5W chargers.
- Miniature Size, Maximum Power: With ultra-compact dimensions, this car charger is designed to fit in the smallest of spaces while providing exceptional charging capability.
- Dual-Device Charging Made Easy: Power two phones simultaneously via the USB-C and USB-A ports, providing a practical solution for multiple device owners.
- Maximize Device Protection: Our exclusive MultiProtect technology offers over-voltage, under-voltage, over-current, over-temperature protection, and intelligent power allocation for safe, fast, and efficient charging.
- What You Get: Anker Car Charger (30W, 2 Ports), welcome guide, 18-month warranty, and our friendly customer service.
- 【High Charging Efficiency】3A quick charge 3.0 provides 4x faster charging speed to compatible devices; 2.4A smart IC USB port charges up to 2.5X faster than usual car charger.
- 【Universal Compatibility】compatible for Samsung, iPhone, iPad, LG, tablet, and all USB-charged devices. Dual ports support charging up 2 devices simultaneously with maximum charging speed .
- 【Safety and Reliability】IC chip inside vehicle car charger to protect against overheating, over current, and overcharging. Charging will stop automatically when the battery is full.
- 【Unique Design】blue indicator of car charger helps to pull and plug USB cable and pull out this car adapter from car charger at night.
- 【What Our Offer】 1 pack car charger (Black) and 3-years w arranty, if there is any problem, please contact with us, we will solve the problem within 24 hours.
- 【67W 3-Port Fast Car Charger】 KENHAO 67 Watt USB C car charger Support PD 37W Max (USB C) and QC 30W Max (USB-A) output, can fast Charge for Most USB-A and USBC Devices Simultaneously. One car charger for all your USB A & USBC devices, your ideal travel companion.
- 【7X Fast Charge Speed】with upgrade PD and QC Fast Charging Technology, it can rapid charging for iPhone and Samsung or other phones , up to 7X faster than ordinary 5W charger, even can fast charge for Macbook air and iPad in high speed.It can charge most android devices from 0% to 88% in 35 minutes.
- 【Safe & Reliable】 With the intelligent chip inside, the Car Charger Adapter provides multi protections against over-current, over-voltage, over-heating and short-circuit. will automatically stop charging when power is full; the product shell made by ABS + PC fireproof material, ensure Protect your device and charge safely all the time.
- 【Broad Compatibility】Car charger with Two USB-C and One USB-A Port output, can charge almost all USB Devices, compatible with iPhone 15/14/13/12/11, XS/XR/X/8/7/6, iPad, Samsung Galaxy S24/S23/S22/S21, Note 20/10/9, Google Pixel 8/7/6/5, AirPods, Smart watches, driving recorder, GPS navigation, car vacuum cleaner, power banks and other devices.
- 【What You Get】1 * 67W 3-Ports USB-C & USB-A car charger Adapter, 2-Year warranty.
- COMPACT SIZE, FLUSH FIT: The tiny thumb-sized (1.7" (L) x 0.9" (W)) body fits most car cigarette lighters and barely protrudes past the edge of the outlet, providing a trim, less cluttered look. It's our smallest car charger yet: lightweight and highly portable, so you can take it everywhere.
- 4.8A/24W EFFICIENT CHARGE: AINOPE car charger can reach maximum output of 2.4A/12W per port, which the charging speed is 2X faster than 1A/5W. With 4.8A total power, this dual USB cigarette lighter adapter enables you to charge two devices simultaneously at full speed with 2.4A per USB port. Please note: it does not support Qualcomm Quick Charge. The charging page WILL NOT show fast charge when charging.
- ALL METAL, WON'T HEAT: The full zinc alloy body is scratch-resistant, sturdy, and attractive. The high-quality material keeps your car charger adapter always looking new. This metal usb car charger will not overheat at high temperatures, which makes it safer than plastic ones.
- CERTIFIED SAFETY: There are multiple protections against over-current, overcharging, and overheating to ensure the safety of your devices.
- WE CARE FOR YOU: You're welcome to contact us with any questions or concerns. Our highly trained Customer Service team will respond promptly within 24 hours to answer questions and resolve any problems you may have with our products.
- 【Universal Compatibility】- 3.4A USB car charger perfectly fits all USB-powered Android and IOS smartphones & tablets. iPhone 15, 14 Pro Max, 13 Pro Max, 13 Pro, 13, 13 mini, 12, 12 Mini, 12 Pro, 12 Pro Max, SE, 11 Pro Max, XR, XS MAX, XS, X, 8 Plus, 7, 6S Plus; Samsung Galaxy S24 A25 A52 A71 A51 A10E A80 A70 A50 A30 A20, Note 20 10+ 9 Plus, S23 Ultra, S22 S21+ S20 S10 S10E S10 Plus S9 S9 Plus S8+ S7 Edge J8 J7; Google Pixel 8 7a 7 Pro 5A 4 3a xl 2xl, PlayStation 5 PS4, HTC, Moto, Kindle, etc.
- 【Security Assurance】- Cell phone automobile chargers Certified RoHS, CE & FCC, provide multiple protections, including an Output short circuit, built-in over-current, over-voltage, and over-heating protection, etc. Portable car lighter USB adapter, which is Compact and Easy to carry, Comfortable grip, perfect fit for car, travel, and business trips. Charging will be automatically stopped when the battery is full.
- 【Super Flush Car Charger Adaptor】- Intelligently identifies your device to safely charge Dual devices at full speed simultaneously. Simply plug in the USB cable, and plug the adapter into the car. You can share rapid car charger Android with your lover, family, or friends.
- 【Car Phone Charger】- The car USB port share 17W Dual USB A Charging Ports. With the user-friendly specifical design, and soft Blue LED indicator that lights up when charging is completely non-glaring, easy to find convenient for you to find the car USB charger in the darkness, it works great in the car.
- 【What You Get】- 5-in-1 black USB cigarette lighter adapter. AILKIN worry-free 1-year warranty, and 24/7 friendly customer service. If you have any questions about dual car chargers, please contact us in time.
- 🚗 【4 Port Car Charger】 45W multi port charger adapter is equipped with 1 USB C ports and 3 USB A ports. Kids on the back of the car will love it while traveling. Because they won’t have to fight for the problem who can use the cellphone car charger first. Best gifts for your trip.
- 🚗 【30W Type C &18W USB A】 PD 3.0 port output 30W(max), 3X faster than 2.1A charger, charges iPhone 14 Pro max from 0-50% in just 25 minutes. QC 3.0 port output 18W, charges most of android devices from 0% to 60% within 35 minutes. (Note: When two ports are charging at the same time, the C port and upper A port share 12V2.5A)
- 🚗 【Multicolored Light】 The LED light lets you tell at a glance whether the usb cigarette lighter adapter successfully connects to power source or not. And it gives out just the right amount of light, allowing you to charge your devices in darkness, but not too bright to distract you.
- 🚗 【UL and FCC Certification】 FLYLEAD car cigarette lighter fast charger has provided the advanced intelligent circuity safety system to prevent short-circuit, overheating, overcurrent, and overcharging. Usb car charger can automatically identifies any devices you plug in and distributes the optimal charging efficiency for you.
- 🚗 【Universal Car Charger & Wide Compatibility】 The USB car charger is compatible with iPhone 15/15 Pro/15 Pro Max, 14 Pro Max/14 Pro/14 Plus/14 iPhone 13 Pro Max/iPhone 12/11/10/XR/XS, Samsung Galaxy S22 Ultra/Samsung S21 Ultra/S20 Note 20/10 A52 A71 A51 A10E S9 S9, Google Pixel 6 pro/6/5, sports watches, car recorders, car cameras and other USB-powered devices. Compatible with 12-24V cars, trucks, RV and etc.
Last update on 2024-05-02 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
Customer Satisfaction Program N222369960 Second Row USB Receptacle Missing Copyright 2022 General Motors. All Rights Reserved. Page 1 of 3 Release Date: October 2022 Revision: 00 Attention: This program is in effect until October 31, 2024. Make Model Model Year From To RPO Description Chevrolet Silverado 1500 New 2022 2022 UBI 2 – USBs, Second Row GMC Sierra 1500 New Charge/Data Involved vehicles are marked “Open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to issuing a reimbursement check. Condition Certain 2022 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles were invoiced with a Second Row USB Receptacle that was not available at the time of vehicle purchase, which is listed as a standard feature in these vehicles. Correction Dealers will provide the original owner with a reimbursement check in the amount of $25.00 USD ($25.00 CAD). Parts No parts are required for this repair. Warranty Information Labor Operation Description Labor Time Trans. Type Net Item 9106477 Customer Reimbursement Check Issued N/A ZFAT * * Submit the dollar amount reimbursed to the Customer in Net/Reimbursement. The amount identified in Net Item is the $25.00 USD ($25.00 CAD) dealer check issued to a customer. Record the check number in the Invoice Number field. Record the VIN on the check. Submit $20.00 USD ($25.00 CAD) administrative allowance in Net/Admin Allowance. Service Procedure Important: Dealers are to verify these three pieces of information prior to issuing a reimbursement check: • Original Owner Letter provided by General Motors. • Vehicle registration. • Driver’s license or state ID – verify that it matches the registration and owner letter. Issue the customer a reimbursement check in the amount of $25.00 USD ($25.00 CAD). Record the check number in the Invoice Number field and record the VIN on the check. Dealer Responsibility All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession and subject to this program must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealertraded, released to auction, used for demonstration, or any other purpose. All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program. Dealers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, through October 31, 2024. Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the involved vehicle listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Program followup cards should not be used for this purpose, since the customer may not as yet have received the notification letter. In summary, whenever a vehicle subject to this program enters your vehicle inventory or is in your facility for service through October 31, 2024, you must take the steps necessary to be sure the program correction has been made before selling or releasing the vehicle. Customer Satisfaction Program N222369960 Second Row USB Receptacle Missing Page 2 of 3 Dealer Reports – For USA For dealers with involved vehicles, a listing has been prepared and will be available through GM GlobalConnect Maxis Field Action Reports or sent directly to export dealers. The Inventory tab of the dealer reports will contain VINs that apply to this field action. This information is intended to assist dealers with the PROMPT COMPLETION of these vehicles. The Customer In-Service tab will contain customer names and addresses from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this field action may be a violation of law in several states. Customer Notification USA & Canada – General Motors will notify customers of this program on their vehicle (see copy of customer letter included with this bulletin). GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information. We Support Voluntary Technician Certification Customer Satisfaction Program N222369960 Second Row USB Receptacle Missing Page 3 of 3 October 2022 This notice applies to your vehicle, VIN: ________________________________ Dear General Motors Customer: We have learned that your 2022 model year Chevrolet Silverado or GMC Sierra was invoiced with a Second Row USB Receptacle that was not available at the time of vehicle purchase, which is listed as a standard feature in these vehicles. Your satisfaction with your Silverado or Sierra is very important to us, so we are announcing a program to correct this issue. What We Will Do: Your GM dealer will issue you a reimbursement check in the amount of $25.00 USD ($25.00 CAD). This service will be performed for you at no charge until October 31, 2024. What You Should Do: To limit any possible inconvenience, we recommend that you contact your dealer as soon as possible to begin the reimbursement process. Please provide this customer letter, your driver’s license or state ID, and vehicle registration to the dealer to receive your reimbursement check. If you have any questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. For the hearing or speech impaired, please contact our Customer Assistance Center using the Telecommunication Relay Service by dialing 711 then providing the appropriate Customer Assistance Center number for your vehicle. Division Number Text Telephones (TTY) Chevrolet 1-800-222-1020 711 / 1-800-833-2438 GMC 1-800-462-8782 711 / 1-800-833-2438 Puerto Rico – English 1-866-467-9700 Puerto Rico – Español 1-866-467-9700 Virgin Islands 1-866-467-9700 We truly appreciate you taking the time to help us process the reimbursement check for your vehicle as we know your time is valuable. We want you to know that we will do our best, throughout your ownership experience, to ensure that your Silverado or Sierra vehicle provides you many miles of enjoyable driving. Neelie O’Connor Global Executive Director Customer Experience Operations N222369960 GLOBAL SAFETY FIELD INVESTIGATIONS DCS6301 URGENT – DISTRIBUTE IMMEDIATELY Date: October 5, 2022 Subject: N222369960 – Customer Satisfaction Program Second Row USB Receptacle Missing Models: 2022 Chevrolet Silverado 1500 New 2022 GMC Sierra 1500 New Equipped with 2 – USBs, Second Row Charge/Data (RPO UBI) To: All General Motors Dealers General Motors is releasing Customer Satisfaction Program N222369960 today. The total number of U.S. vehicles involved is approximately 5,135. Please see the attached bulletin for details. Customer Letter Mailing The customer letter mailing will begin on October 19, 2022. Global Warranty Management (GWM) The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated October 5, 2022. A list of vehicles in dealer inventory is attached to this message. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END