Safety Alert Seat / Haptic Seat Inoperative with a possible Service Drivers Assist Message – 2021 Cadillac CT4

NHTSA ID Number: 10201271

Manufacturer Communication Number: PIC6427B

Summary

This Preliminary information communicates that some vehicles may have been built with missing circuits to the drivers seat haptic motors. Engineering is aware of the issue and a Bulletin will be released in the future.

 


Condition

Safety Alert Seat or Haptic Seat Inoperative.

 

Cause

Circuits 3037 and 3038 missing from harness from BCM to X310

 

Until a resolution is available, it is recommended to change the alert type from Safety Alert Seat to Beeps.

To access the vehicle personalization menu:

1. Select the Settings icon on the Home Page of the infotainment display.

2. Select Vehicle to display a list of available options.

3. Select Collision / Detection Systems.

4. Select Alert Type and select Beeps.

Note: A Service Drivers Assist Message may display if the Haptic seat is commanded on with the alert set to Haptic. The message will not occur with the Alert type set to Beeps.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
CADILLAC CT4 2021

 


1 Associated Document

Manufacturer Communications

Bulletin No.: PIC6427B
Published date: N/A

https://www.nhtsa.gov/recalls?nhtsaId=10201271

MC-10201271-9999.pdf 92.024KB

MC-10201271-9999

 


 

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Last update on 2023-02-04 / Affiliate links / Images from Amazon Product Advertising API

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