April 14, 2022 NHTSA CAMPAIGN NUMBER: 22V246000
Driver’s Air Bag Inflator May Explode
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
NHTSA Campaign Number: 22V246
Manufacturer General Motors, LLC
Components AIR BAGS
Potential Number of Units Affected 2,687
Summary
General Motors, LLC (GM) is recalling certain 2015 Buick Enclave, Chevrolet Traverse and GMC Acadia vehicles. The driver’s air bag inflator may explode during deployment, due to a manufacturing defect.
Remedy
Dealers will replace the drivers air bag module, free of charge. Owner notification letters were mailed February 23, 2023. Owners may contact Buick customer service at 1-800-521-7300; Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM’s number for this recall is N222366190.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
Condition
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2015 model year Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants.
Correction
Dealers are to replace the front driver airbag module and return the replaced front driver airbag module to the Warranty Parts Center (WPC).
Parts
Quantity | Part Name | Part No. |
1 | Airbag Assembly – Steering Wheel | 86805560 |
1 | Airbag Assembly – Steering Wheel | 86805561 |
1 | Airbag Assembly – Steering Wheel | 86805562 |
1 | Airbag Assembly – Steering Wheel | 86805571 |
1 | Airbag Assembly – Steering Wheel | 86805572 |
1 | Airbag Assembly – Steering Wheel | 86805568 |
1 | Airbag Assembly – Steering Wheel | 86805569 |
1 | Airbag Assembly – Steering Wheel | 86805565 |
1 | Airbag Assembly – Steering Wheel | 86805566 |
Frequently Asked Questions (FAQs) for Safety Recall N222366190
Driver Front Airbag Inflator May Rupture
These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.
Q1) Which vehicles are involved?
Certain 2015 model year Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles.
Q2)What is the issue or condition?
In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment.
Q3) What symptoms may be experienced? What warning signs may be associated with the issue or condition described?
None
Q4) What is the remedy/repair?
Dealers will replace the front-driver airbag module.
Dealer Notification Instructions. Because this safety recall involves equipment/parts also sold over-the-counter, dealers will be REQUIRED to search their stock and sales records for over-the-counter sales and provide the recall notice to the purchaser once the bulletin is released.
Q5) What is the safety risk? Is the vehicle safe to drive?
An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants.
Q6) Does the customer have to pay for this remedy/repair?
No, this repair will be done at no cost to the customer.
Q7) Is the remedy/repair available now?
Yes, please see the attached bulletin for details.
Q8) What should customers do until recall repairs can be completed? Are there any special instructions?
If special instructions are provided, they will be included in the notification letters to customers.
Q9) How can customers check to see if their vehicle is involved in this field action?
Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.
Q10) If customers are concerned, can they get a rental car or courtesy transportation?
Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall. Please refer to Warranty Administration Bulletin #17-NA-073: Field Action Courtesy Transportation Policy for further information.
Chronology :
On November 9, 2021, GM received a claim letter from an attorney representing the owner of a 2015 model year Chevrolet Traverse that was involved in a crash. On February 18, 2022, the claimant alleged that the front-driver airbag inflator in the vehicle ruptured during the crash.
GM was provided an opportunity to inspect the vehicle on March 23, 2022. GM determined, at that inspection, that the front driver airbag inflator in the subject vehicle ruptured during the crash deployment.
On April 7, 2022, GM’s Safety and Field Action Decision Authority decided to conduct a safety recall on all front-driver airbag modules containing an inflator from the same manufacturing lot as the inflator under investigation. GM is continuing to investigate this incident. GM’s investigation has not identified another rupture allegation involving the vehicles in this recall population.
3 Affected Products
Vehicles
MAKE | MODEL | YEAR |
BUICK | ENCLAVE | 2015 |
CHEVROLET | TRAVERSE | 2015 |
GMC | ACADIA | 2015 |
13 Associated Documents
Defect Notice 573 Report
RCLRPT-22V246-2926.PDF 236.977KB
Recall Acknowledgement
RCAK-22V246-4347.pdf 645.058KB
RCAK-22V246-4347
Manufacturer Notices(to Dealers,etc) – Dealer Message re Upcoming Safety Recall N222366190 Driver Front Airbag Inflator May Rupture
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222366190 Driver Front Airbag Inflator May Rupture
RMISC-22V246-5412.pdf 99.327KB
RMISC-22V246-5412
Manufacturer Notices(to Dealers,etc) – Dealer Message re N222366190 – Safety Recall Driver Front Airbag Inflator May Rupture Application for Used Vehicle Working Capital Assistance Program (WCAP)
RCMN-22V246-4652.pdf 107.157KB
RCMN-22V246-4652
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V246-5118.pdf 132.361KB
RIONL-22V246-5118
Recall 573 Report – 4/28/22
RCLRPT-22V246-1096.PDF 237.005KB
RCLRPT-22V246-1096
Recall 573 Report – 10/25/22
RCLRPT-22V246-6948.PDF 236.986KB
RCLRPT-22V246-6948
Recall 573 Report – 1/5/23
RCLRPT-22V246-5524.PDF 237.002KB
RCLRPT-22V246-5524
Remedy Instructions and TSB
RCRIT-22V246-9862.pdf 490.234KB
RCRIT-22V246-9862
Manufacturer Notices(to Dealers,etc) – Dealer Message re N222366190 – Safety Recall Driver Front Airbag Inflator May Rupture
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222366190 Driver Front Airbag Inflator May Rupture
RMISC-22V246-2670.pdf 99.303KB
RMISC-22V246-2670
ISSUED Owner Notification Letter(Part 577)
RCONL-22V246-6924.pdf 97.498KB
RCONL-22V246-6924
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V246&docType=RCL
1 Associated Investigation
Air Bag Inflator Rupture
NHTSA ID: EA16003
Dated opened: August 4, 2016
The Office of Defects Investigation (ODI) is upgrading its Preliminary Evaluation of ARC Automotive Inc. (ARC) air bag inflators to an Engineering Analysis. ODI opened PE15-027 in July 2015 based on two injury incidents involving a driver air bag inflator rupture. One incident involved a 2002 Chrysler Town & Country that utilized a dual-stage air bag inflator. The other involved a 2004 Kia Optima that utilized a single-stage inflator. Both driver air bag inflators were manufactured by ARC, a tier-two supplier of automotive air bag systems, at their manufacturing facility in Knoxville Tennessee. All ARC driver air bag inflators are a hybrid design that fills the air bag by releasing an inert gas mixture stored in the inflator at high pressure. The gas mixture is augmented by an ammonium nitrate based propellant. The pressurized gas mixture and propellant are contained entirely within a hermetically sealed steel housing isolated from external atmospheric conditions.
During the course of PE15-027, ODI requested information from ARC about which air bag module manufacturers used the subject ARC inflators. Based on the information received from ARC, ODI requested information from the identified air bag module manufacturers about which vehicle manufacturers used modules with the subject ARC inflators. That process identified two additional affected vehicle manufacturers, General Motors and Hyundai.
Based on the age of the vehicles involved in the two incidents in the U.S., ODI focused on single- and dual-stage inflators manufactured by ARC from the start of production to September 2004. It is estimated that approximately 8 million inflators, both single- and dual-stage, were manufactured for use in vehicles produced by Chrysler, GM, Kia and Hyundai for sale or lease in the United States during that time frame.
In addition to identifying models using the subject ARC air bag inflator, ODI requested that the affected vehicle manufacturers supply the details for any type of complaint, field report, lawsuit, arbitration or other report involving any vehicle manufactured for sale or lease in the United States equipped with air bag modules utilizing an air bag inflator manufactured by ARC regardless of inflator type (dual vs. single) or position (i.e. driver, passenger, side, etc.). No additional field failures were reported to ODI by the vehicle manufacturers. Additionally, ODI received information from ARC regarding the design, manufacture and testing of the single- and dual-stage driver air bag inflators.
In July 2016, ODI was informed by Transport Canada of a fatal incident involving a driver air bag rupture in a 2009 Hyundai Elantra. It was determined that incident inflator was manufactured by ARC and had ruptured in substantially the same manner as the two previous incidents known to ODI. The driver air bag module in the subject 2009 Hyundai Elantra utilized a single-stage inflator manufactured at ARC’s facility in China. ARC confirmed that the inflator in the 2009 Hyundai Elantra was substantially the same design as the single-stage inflator in the 2004 Kia Optima and was assembled using substantially the same manufacturing process.
The U.S. market model 2009 Hyundai Elantra did not use the single-stage driver air bag inflator produced by ARC in China. It is unknown at this time if any of the inflators manufactured in China were used in vehicles produced for sale or lease in the United States.
ODI’s investigation will focus on determining the entire US population of ARC manufactured driver air bag inflators, single- and dual-stage, identification of affected vehicle manufacturers, and whether any single-stage driver air bag inflators manufactured at ARC’s facility in China were used in vehicles produced for sale or lease in the United States. Additionally, ODI will conduct a program to recover the subject ARC inflators from vehicles in the field for further testing and evaluation in support of root cause analysis.
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This is a representative letter. Customer letters are personalized and list specific model, model year and VIN. IMPORTANT SAFETY RECALL May 2022 This notice applies to your vehicle, VIN: __________________________________ Dear General Motors Customer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2015 model year Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products. IMPORTANT • Your vehicle is involved in GM safety recall N222366190. Why is your vehicle being recalled? In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. What will we do? Parts to repair your vehicle are not currently available, but when parts are available, your GM dealer will replace the front-driver airbag module. Do you have questions? If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. For the hearing or speech impaired, please contact our Customer Assistance Center using the Telecommunication Relay Service by dialing 711 then providing the appropriate Customer Assistance Center number for your vehicle. Division Number Text Telephones (TTY) Buick 1-866-608-8080 1-800-832-8425 Chevrolet 1-800-630-2438 1-800-833-2438 GMC 1-866-996-9463 1-800-462-8583 Puerto Rico – English 1-800-496-9992 Puerto Rico – Español 1-800-496-9993 Virgin Islands 1-800-496-9994 If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153) or go to http://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22V246. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Regina Carto Vice President Global Vehicle Safety and Systems GM Recall: N222366190
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Product Safety Recall N222366190 Driver Front Airbag Inflator May Rupture Copyright 2023 General Motors. All Rights Reserved. Page 1 of 12 Release Date: February 2023 Revision: 00 Attention: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Vehicles involved in this recall were placed on stop delivery April 14, 2022. Once the service procedure contained in this bulletin has been performed on the vehicle, the vehicle is released from stop delivery and the vehicle can be delivered to the customer. All involved vehicles that are in dealer inventory must be held and not delivered to customers, dealer traded, or used for demonstration purposes until the repair contained in this bulletin has been performed on the vehicle. Important: The requirement information for recording the serial number for the replacement front driver airbag module is included in this bulletin. Dealer Notification Instructions. Because this equipment recall involves equipment/parts also sold over-the-counter, dealers must search their sales records for over-the-counter sales and provide the recall notice to the purchaser. For recalled equipment sold as a dealer-installed option at the time of vehicle purchase; these VINs will be available on the Investigate Vehicle History (IVH) screen in GM Global Warranty Management (GWM) system and GM will contact these customers. Please search your part-sales records for over-the-counter sales of the recalled equipment (part numbers 86805560, 86805561, 86805562, 86805571, 86805572, 86805568, 86805569, 86805565, 86805566) and send the owner of record the recall notice attached to this bulletin by first-class mail. If the purchaser is a body shop, independent repair shop, or other third-party automotive repair or distribution business, dealers are to contact the entity, obtain the owner’s name and address, and send the owner a copy of the letter. For US dealers only: For dealers with involved vehicles that can be identified by VIN, a listing with the involved vehicles containing the complete VIN, customer name, and address information has been prepared and will be provided to US dealers through GM GlobalConnect Maxis Field Action Reports. Dealers will not have a report available if they have no involved vehicles currently assigned. The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Only use this report to conduct the recall-related notifications specified in this bulletin and required by law. Make Model Model Year RPO Description From To Buick Enclave 2015 2015 Chevrolet Traverse GMC Acadia Involved vehicles are marked “Open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs. Condition General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2015 model year Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. Correction Dealers are to replace the front driver airbag module and return the replaced front driver airbag module to the Warranty Parts Center (WPC). Product Safety Recall N222366190 Driver Front Airbag Inflator May Rupture Page 2 of 12 Parts Quantity Part Name Part No. 1 Airbag Assembly – Steering Wheel 86805560* 1 Airbag Assembly – Steering Wheel 86805561* 1 Airbag Assembly – Steering Wheel 86805562* 1 Airbag Assembly – Steering Wheel 86805571* 1 Airbag Assembly – Steering Wheel 86805572* 1 Airbag Assembly – Steering Wheel 86805568* 1 Airbag Assembly – Steering Wheel 86805569* 1 Airbag Assembly – Steering Wheel 86805565* 1 Airbag Assembly – Steering Wheel 86805566* IMPORTANT: * (TECHNICIAN and WARRANTY ADMINISTRATOR) SERIAL NUMBER RECORDING OF THE REPLACEMENT PART IS REQUIRED per the information in the Service Procedure. Note: Use the vehicle identification number (VIN) and the GM Electronic Parts Catalog (EPC) to determine which airbag to order. IMPORTANT: Due to flight restrictions for hazardous goods shipments, dealer orders may arrive via FedEx or with your normal PDC delivery. Therefore, dealers should order ONLY as DRO = Daily Replenishment Order or CSO = Customer Special Order. Please do not place orders as SPAC it will delay shipment of the order. Please note, parts will not be shipped overnight. Plan accordingly for transit time to reach your facility. Reminder: Parts may be removed from Retail Inventory Management (RIM). Dealers should review the affected parts to confirm RIM managed status. Parts may have quantity limiters in effect. Warranty Information For vehicles that are listed in IVH Labor Operation Description Labor Time Trans. Type Net Item 9106487* Replace Steering Wheel Airbag, Includes Return Packaging (US, Canada and Mexico ONLY claims) (CSMT RPT Method) 0.4 ZFAT N/A 9106412* Replace Steering Wheel Airbag, Includes Return Packaging – EXPORT ONLY (Warranty Claim Method) 0.4 ZFAT N/A 9106294 Working Capital Assistance Program Reimbursement – USED INVENTORY ONLY N/A ZFAT *** IMPORTANT: * (TECHNICIAN and WARRANTY ADMINISTRATOR) SERIAL NUMBER RECORDING OF THE REPLACEMENT PART IS REQUIRED per the information in the Service Procedure. Note: To avoid having to “H” route the WCAP transaction for approval, it must be submitted prior to the repair transaction. For vehicles that are NOT listed in IVH Labor Operation Description Labor Time Trans. Type Net Item 9106408 * Replace Steering Wheel Airbag, Includes Return Packaging (Warranty Claim Method) 0.4 ZREG** N/A IMPORTANT: * (TECHNICIAN and WARRANTY ADMINISTRATOR) SERIAL NUMBER RECORDING OF THE REPLACEMENT PART IS REQUIRED per the information in the Service Procedure. ** Because the VIN is not loaded into IVH, the warranty transaction MUST be H-routed for wholesale authorization. Working Capital Assistance Program (WCAP) Reimbursement – USED INVENTORY ONLY Note: USA & Canada Only – To avoid having to “H” route the WCAP transaction for approval, it must be submitted prior to the repair transaction. Important: The WCAP ZSET transaction labor code, 9800092, provided in the dealer message sent on April 14, 2022, must have been submitted prior to the submittal of the ZFAT transaction labor code or the claim will reject. *** USA & Canada Dealers Only – For vehicles eligible under the Working Capital Assistance Program, the amount should be submitted in Net Item/Miscellaneous. This amount has been calculated to a daily value for the days that Product Safety Recall N222366190 Driver Front Airbag Inflator May Rupture Page 3 of 12 the vehicle was in used dealer inventory and not available for sale. This reimbursement is limited to the number of days from the date of the stop sale/stop delivery order (April 14, 2022) to the date the inspection or repair closed the recall bulletin. (Not to exceed 304 days). Vehicle Working Capital Assistance Reimbursement Amount USA Canada Buick Enclave 2015 $6.84 $9.27 Chevrolet Traverse 2015 $7.44 $9.06 GMC Acadia 2015 $8.11 $10.10 Service Procedure Important: Service Agents must comply with all International, Federal, State, Provincial, and/or Local laws applicable to the activities it performs under this bulletin, including but not limited to handling, deploying, preparing, classifying, packaging, marking, labeling, and shipping dangerous goods. In the event of a conflict between the procedures set forth in this bulletin and the laws that apply to your dealership, you must follow those applicable laws. REQUIRED: Replacement Part Serial Number Recording (Warranty Claim Method) for all EXPORT markets (For vehicles that are listed in IVH) and for ALL Markets for vehicles that are NOT listed in IVH. 6165162 IMPORTANT: (TECHNICIAN and WARRANTY ADMINISTRATOR) SERIAL NUMBER RECORDING REQUIREMENT. The replacement steering wheel airbag serial number must be captured by the technician and recorded on the job card. The Warranty Administrator MUST enter the serial numbers in GWM (Global Warranty Management) or in DMS (Dealer Management System). Enter the serial number of the replacement airbag in the ‘Labor Operation Dependency Code’ field per the screen shown. 5844317 Product Safety Recall N222366190 Driver Front Airbag Inflator May Rupture Page 4 of 12 REQUIRED: Replacement Part Serial Number Recording (CSMT RPT Method) for US, Canada, and Mexico ONLY (For vehicles that are listed in IVH) The replacement steering wheel airbag requires the serial number be recorded. A new process called Replacement Part Traceability (RPT) is being used with this Safety Recall. Replacement Part Traceability (RPT) is a new dealer process to document and track critical part serial numbers via the Certified Service Mobile Toolbox (CSMT) application. A field action, service bulletin, or other communication will be issued any time there is a request for technicians to complete an RPT submission. Only critical parts will require an RPT, not every part replacement. Submitting an RPT request is done using the RPT tool within the CSMT app. Technicians simply scan the VIN of the vehicle and the traceability barcode (barcode or QR code) of the new part being installed on the vehicle. Once scanned, the information is submitted through the CSMT app and stored in a GM database. That’s the end of the process. The free CSMT app, which also includes the Field Product Reporting and Pre-Repair Authorization tools, is available on the Google Play Store (Android devices) and the App Store (Apple devices). By scanning critical part numbers using the Replacement Part Traceability function, GM will be able to reference replaced parts in the future. The exact parts that are on a vehicle will be known, even after a service part replacement. The RPT process also simplifies the repair and claim submission processes. It eliminates the need of having technicians write down the 16-character serial number on the job card and for warranty administrators to input the serial number into GWM or DMS. Refer to TSB 22-NA-070 for specific information on downloading the App to your mobile phone, how to use/submit the new part serial number/QR code information and other related Q and A. IMPORTANT: A new version (3.6) of the Certified Service Mobile Toolbox (CSMT) app for Replacement Part Traceability (RPT) will be available to download on August 8, 2022. This update includes enhanced QR/barcode scanning functionality and minor bug fixes. If you do not have your device programmed to automatically update apps, you must download the latest version no later than August 22, 2022. All users must perform this update to be able to continue to use the tools provided in the application. HOW TO CHECK THE VERSION OF YOUR OPERATING SYSTEM • Apple: Settings/General/About/Software Version • Android: Settings/About Phone/Software Information/Android Version 6165164 If the App is already loaded to your phone, simply: 1. Scan the VIN (door pillar QR code or windshield VIN barcode) and 2. Scan the new part barcode and 3. Check the information and if correct then, Submit. Product Safety Recall N222366190 Driver Front Airbag Inflator May Rupture Page 5 of 12 Failure to submit this serial number by RPT may cause the claim to reject. Service Procedure For Airbag Replacement in All Markets Note: Do not discard or destroy the box containing the new steering wheel airbag assembly, it will be used to return the vehicle airbag. DO NOT DEPLOY ANY AIRBAG. 1. Remove the steering wheel airbag assembly. Refer to Steering Wheel Airbag Replacement in SI. 5948574 2. Record the serial number of the New Service Steering Wheel Airbag as described above and per important statement below. IMPORTANT: Use the Warranty Claim Method for: all EXPORT markets (For vehicles that are listed in IVH) and for ALL Markets for vehicles that are NOT listed in IVH. Use the CSMT RPT Method for: US, Canada, and Mexico ONLY (For vehicles that are listed in IVH). 3. Replace the steering wheel airbag assembly. Refer to Steering Wheel Airbag Replacement in SI. Do Not Deploy the AIRBAG. Note: The removed steering wheel airbag module MUST be defaced on the airbag cover (customer facing side) with a paint pen or permanent marker to prevent it from being reused. 4. Return the removed steering wheel airbag assembly. Refer to the Return Used Airbag Instructions below. Return Used Airbag Instructions IMPORTANT: DO NOT DEPLOY THE AIRBAG. AIRBAGS MODULES MUST BE RETURNED. Used Steering Wheel Airbag Module Return Instructions for US Undeployed airbags are regulated as dangerous goods and all service agents must follow all applicable International, Federal, State, Provincial, and/or Local laws when preparing dangerous goods shipments including but not limited to classification, packaging, marking, labeling, and shipping dangerous goods. • Check the box that the new airbag module was shipped in for damage and confirm that it still contains the required shipping inserts. If the box is in acceptable condition, place the used airbag module in the “cradle” of the box insert. A copy of the job card must also be included in the box. The job card number, repair date, repair mileage and full 17-character VIN must be clearly visible on the job card. Also make sure that the serial numbers of the airbag modules and the used airbag modules are recorded on the job card. • DO NOT include any other parts or hardware in the box other than the un-deployed airbag module and job card copy. Be sure that all required hazardous material markings and/or labels are still visible and that all non-needed labels are covered or removed. Hazardous materials should only be shipped to the Warranty Part Center using Central Transport. • There will be a Part Return Request available through the Global Warranty Management system and follow the instructions in WPC Technical Service Bulletin #99-00-89-019P. Be sure to comply with all hazardous part shipping requirements described in the bulletin. Dealers may also refer to Title 49 of the Code of Federal Regulations, Parts 171 to 180, when shipping any hazardous material. Product Safety Recall N222366190 Driver Front Airbag Inflator May Rupture Page 6 of 12 In the event that the original box can’t be reused, dealers will need to acquire proper packaging from available online sources. Used Steering Wheel Airbag Module Return Instructions for Canada Print the documents and follow the return instructions at the end of this bulletin. Used Steering Wheel Airbag Module Return Instructions for Israel Note: Replaced air bags will follow the normal UMI parts return process. • Check the box that the new airbag module was shipped in for damage and confirm that it still contains the required shipping inserts. If the box is in acceptable condition, place the used airbag module in the “cradle” of the box insert. A copy of the job card must also be included in the box. The job card number, repair date, repair mileage and full 17-character VIN must be clearly visible on the job card. Also make sure that the serial numbers of the airbag modules and the used airbag modules are recorded on the job card. • DO NOT include any other parts or hardware in the box other than the un-deployed airbag module and job card copy. Be sure that all required hazardous material markings and/or labels are still visible and that all non-needed labels are covered or removed. All airbag modules replaced for this recall must be immediately returned to UMI’s parts delivery center at the following location (Israel Only): Universal Motors Israel – Parts Delivery Center Rimon 3 ST Hevel Modiin Industrial area Israel Contact # +97239534444 UNDER NO CIRCUMSTANCES SHOULD A USED AIRBAG BE DEPLOYED OR OTHERWISE TAMPERED WITH PRIOR TO SHIPMENT. Used Steering Wheel Airbag Module Return Instructions for the Middle East Replaced air bag will be returned following directions provided by the local GM Wholesale Representative. Dealer Responsibility – For USA & Export (USA States, Territories, and Possessions) It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time. Dealer Responsibility – All All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession and subject to this recall must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration, or any other purpose. All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program. Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward. Product Safety Recall N222366190 Driver Front Airbag Inflator May Rupture Page 7 of 12 Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter. In summary, whenever a vehicle subject to this field action enters your vehicle inventory you must take the steps necessary to ensure the program correction has been made before selling the vehicle. In addition, for vehicles entering your facility for service, you are required to ensure the customer is aware of the open field action and make every reasonable effort to implement the program correction as set forth in this bulletin prior to releasing the vehicle. Dealer Reports — For USA & Export For dealers with involved vehicles, a listing has been prepared and will be available through GM GlobalConnect Maxis Field Action Reports or sent directly to export dealers. The Inventory tab of the dealer reports will contain VINs that apply to this recall. This information is intended to assist dealers with the PROMPT COMPLETION of these vehicles. The Customer In-Service tab will contain customer names and addresses from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall may be a violation of law in several states. Customer Notification USA & Canada – General Motors will notify customers of this recall on their vehicle (see copy of customer letter included with this bulletin). Export – Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the attached sample letter. Product Safety Recall N222366190 Driver Front Airbag Inflator May Rupture Page 8 of 12 Used Steering Wheel Airbag Module Return Instructions For Canada 6054623 Product Safety Recall N222366190 Driver Front Airbag Inflator May Rupture Page 9 of 12 6054624 Product Safety Recall N222366190 Driver Front Airbag Inflator May Rupture Page 10 of 12 6054626 GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information. We Support Voluntary Technician Certification Product Safety Recall N222366190 Driver Front Airbag Inflator May Rupture Page 11 of 12 IMPORTANT SAFETY RECALL February 2023 This notice applies to your vehicle, VIN: _____________________________________ Dear General Motors Customer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2015 model year Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products. IMPORTANT • Your vehicle is involved in GM safety recall N222366190. • Schedule an appointment with your GM dealer. • This service will be performed for you at no charge. Why is your vehicle being recalled? In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. What will we do? Your GM dealer will replace the front-driver airbag module. This service will be performed for you at no charge. Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual inspection and service correction time of approximately 35 minutes. What should you do? You should contact your GM dealer to arrange a service appointment as soon as possible. Do you have questions? If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. For the hearing or speech impaired, please contact our Customer Assistance Center using the Telecommunication Relay Service by dialing 711 then providing the appropriate Customer Assistance Center number for your vehicle. Division Number Text Telephones (TTY) Buick 1-800-521-7300 711 / 1-800-833-2438 Chevrolet 1-800-222-1020 711 / 1-800-833-2438 GMC 1-800-462-8782 711 / 1-800-833-2438 Puerto Rico – English 1-800-496-9992 Puerto Rico – Español 1-800-496-9993 Virgin Islands 1-800-496-9994 If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153) or go to http://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22V246. Product Safety Recall N222366190 Driver Front Airbag Inflator May Rupture Page 12 of 12 Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Regina A. Carto Vice President Global Product Safety and Systems GM Recall: N222366190
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IMPORTANT SAFETY RECALL February 2022 This notice applies to your vehicle, VIN: __________________________________ Dear General Motors Customer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Previously, you were notified that your 2015 model year Buick Enclave, Chevrolet Traverse, or GMC Acadia vehicle was involved in GM recall N222366190. This letter is to inform you that parts are now available to repair your vehicle. General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2015 model year Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products. IMPORTANT • Your vehicle is involved in GM recall N222366190. • Schedule an appointment with your GM dealer. • This service will be performed for you at no charge. Why is your vehicle being recalled? In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. What will we do? Your GM dealer will replace the front-driver airbag module. This service will be performed for you at no charge. Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual inspection and service correction time of approximately 35 minutes. What should you do? You should contact your GM dealer to arrange a service appointment as soon as possible. Do you have questions? If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. Division Number Text Telephones (TTY) Buick 1-866-608-8080 1-800-832-8425 Chevrolet 1-800-630-2438 1-800-833-2438 GMC 1-866-996-9463 1-800-462-8583 Puerto Rico – English 1-800-496-9992 Puerto Rico – Español 1-800-496-9993 Virgin Islands 1-800-496-9994 For the hearing or speech impaired, please contact our Customer Assistance Center using the Telecommunication Relay Service by dialing 711 then providing the appropriate Customer Assistance Center number for your vehicle. If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153) or go to http://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22V246. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Regina Carto Vice President Global Vehicle Safety and Systems GM Recall N222366190
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GLOBAL SAFETY FIELD INVESTIGATIONS DCS6125 URGENT – DISTRIBUTE IMMEDIATELY Date: April 14, 2022 Subject: Upcoming Safety Recall N222366190 Driver Front Airbag Inflator May Rupture Models: 2015 Buick Enclave 2015 Chevrolet Traverse 2015 GMC Acadia To: All General Motors Dealers General Motors has notified the National Highway Traffic Safety Administration (NHTSA) about an upcoming safety recall that involves certain 2015 model year Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The GM recall number is N222366190. It is a violation of federal law for a dealer to deliver a new or used motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification until the defect is remedied. In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. Parts are not currently available, but when parts are available, will replace the front-driver airbag module. Dealer Notification Instructions. Because this safety recall involves equipment/parts also sold over-the-counter, dealers will be REQUIRED to search their stock and sales records for over-the-counter sales and provide the recall notice to the purchaser once the bulletin is released. Until further instructions are received, involved vehicles that are in dealers’ possession (new or used vehicle inventory, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc.) must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or any other dealer use. All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified. The Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system has been updated for this upcoming recall on April 14, 2022. This action has been taken to assist dealers with determining which vehicles are involved so they can properly respond to customer inquiries. Question and Answer Document (Q&A) Attached to this message you will find a document that addresses the nine most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns. Dealers will be advised when the recall bulletin is released. Until the recall bulletin is released, the IVH screen in GWM will display “N/A” under Release Date and “Incomplete – Remedy not yet available” under Status. This means the required repair is not yet available and dealers should not attempt to perform any repairs. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS
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GM CUSTOMER CARE AND AFTERSALES DCS6150 URGENT – DISTRIBUTE IMMEDIATELY Date: April 28, 2022 Subject: N222366190 – Safety Recall Driver Front Airbag Inflator May Rupture Application for Used Vehicle Working Capital Assistance Program (WCAP) Models: 2015 Buick Enclave 2015 Chevrolet Traverse 2015 GMC Acadia To: All General Motors Dealers On April 14, 2022, GM sent to all GM dealers GlobalConnect Message GCUS-3-2496 regarding safety recall N222366190. The required repair to complete this recall is not yet available. Until further instructions are received, the involved vehicles that are in dealers’ possession (new or used vehicle inventory, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc.) must be held and cannot be delivered to customers, dealer-traded, released to auction, used for demonstration purposes, or put to any other use. This message is to inform dealers who have involved vehicles in their inventory that they can now apply for the used vehicle Working Capital Assistance Program (“WCAP”) for safety recall N222366190. Before proceeding with the application process described below, dealers must verify vehicle eligibility based on the program terms and guidelines that were provided in GM GlobalConnect Message GCUS-9-10968 dated March 10, 2021. Applications submitted on ineligible vehicles are subject to chargeback of any incentives paid to the dealer under the WCAP. Because compensation and tracking requires visibility into dealers’ inventory, dealers must also have agreed to a Dealer Data Share agreement with GM in order to receive any compensation under this program. To apply for the WCAP for safety recall N222366190, dealers must access the GM Global Warranty Management (GWM) system and submit a “ZSET” warranty transaction using the labor code provided below for each eligible vehicle. This zero-dollar special transaction type is the dealer’s application for compensation and constitutes a representation from the dealer that the vehicle is eligible for WCAP assistance. Note: Acceptance of the warranty transaction does not ensure vehicle eligibility or guarantee the provision of any assistance as defined by program terms and guidelines. Labor Code Description Labor Time Trans Code 9800092 Working Capital Assistance for Safety Recall N222366190 N/A ZSET To be eligible for the WCAP, a vehicle must be in dealer inventory at the time the related field action bulletin is released. If a vehicle has been delivered, wholesaled, or otherwise disposed of prior to release of the bulletin, the vehicle is not eligible for assistance. Additionally, recalled vehicles taken in on trade may be eligible for assistance if the dealer immediately reports the vehicle in used vehicle inventory via its Dealer Management System (DMS) and makes application through the GWM system. To ensure that GM is receiving daily inventory information, which is necessary to process payments and make eligibility determinations under the WCAP, the dealer’s vehicles must be properly identified in the dealership’s DMS. A daily feed of this information is provided to GM through the Dealer Data Share (DDS) agreement. Beginning with the 1st quarter of 2019, all WCAP payments will be facilitated through the Global Warranty Management (GWM) system. For each eligible vehicle, a qualifying dealer will submit for WCAP vehicle enrollment with a “ZSET” transaction type and for reimbursement with a “ZFAT” transaction type both through the GWM system. If approved, a WCAP credit for that vehicle will be issued through the GWM system similar to any other warranty credit. WCAP submission instructions and the required labor code will also be provided in the appropriate field action bulletin. Each WCAP transaction being credited will be clearly identified on the dealer’s daily credit memo. In order to receive payment, a dealer must have timely reported the vehicle in used vehicle inventory, retained the vehicle until the related field action bulletin is released, and properly applied for the WCAP payment. The vehicle must also be otherwise eligible under WCAP rules and guidelines. GM reserves the right to amend, modify, terminate, or cancel this program at any time in its sole discretion. END OF MESSAGE GM CUSTOMER CARE AND AFTERSALES
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GLOBAL SAFETY FIELD INVESTIGATIONS DCS6438 URGENT – DISTRIBUTE IMMEDIATELY Date: February 9, 2023 Subject: N222366190 – Safety Recall Driver Front Airbag Inflator May Rupture Models: 2015 Buick Enclave 2015 Chevrolet Traverse 2015 GMC Acadia To: All General Motors Dealers General Motors is releasing Safety Recall N222366190 today. The total number of U.S. vehicles involved is approximately 2,650. Please see the attached bulletin for details. Vehicles involved in this recall were placed on stop delivery April 14, 2022. Once the service procedure contained in the bulletin has been performed on the vehicle, the vehicle is released from stop delivery and the vehicle can be delivered to the customer. Question and Answer Document (Q&A) Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns. Working Capital Assistance Program (WCAP) Eligibility Vehicles which were in dealer inventory at the time of this bulletin release were eligible for WCA. Please refer to the attached bulletin and GlobalConnect Message GCUS-9-9188 for additional information. Customer Letter Mailing The customer letter mailing will begin on February 23, 2023. Global Warranty Management (GWM) The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated February 9, 2023. A Stock VIN list is not included as our records show there are no vehicles in dealer new inventory. Please hold all warranty transactions until IVH has been updated. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-246 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : General Motors, LLC Submission Date : OCT 25, 2022 NHTSA Recall No. : 22V-246 Manufacturer Recall No. : N222366190 Manufacturer Information : Manufacturer Name : General Motors, LLC Address : 29427 Louis Chevrolet Road MAIL CODE 480-210-2V WARREN MI 48093 Company phone : 586-596-1733 Population : Number of potentially involved : 2,687 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2015-2015 Buick Enclave Vehicle Type : Body Style : Power Train : NR Descriptive Information : Part traceability data and manufacturing records were used to identify vehicles that may have received a suspect airbag inflator. 542 Buick Enclave vehicles are affected by this recall. Production Dates : NOV 05, 2014 – JAN 28, 2015 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2015-2015 Chevrolet Traverse Vehicle Type : Body Style : Power Train : NR Descriptive Information : Part traceability data and manufacturing records were used to identify vehicles that may have received a suspect airbag inflator. 1183 Chevrolet Traverse vehicles are affected by this recall. Production Dates : NOV 05, 2014 – MAR 24, 2015 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-246 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2015-2015 GMC Acadia Vehicle Type : Body Style : Power Train : NR Descriptive Information : Part traceability data and manufacturing records were used to identify vehicles that may have received a suspect airbag inflator. 962 GMC Acadia vehicles are affected by this recall. Production Dates : OCT 29, 2014 – MAR 26, 2015 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2015 model year Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : AIRBAG ASM-STRG WHL Component Description : Driver Front Airbag Module Component Part Number : 86805560, 86805561, 86805562, 86805568, 86805569, 86805571, 86805572, 86805565, 86805566 Supplier Identification : Part 573 Safety Recall Report 22V-246 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Manufacturer Name : ARC Automotive Inc. Address : 1729 Midpark Rd D. Knoxville Tennessee 37921 Country : United States Chronology : On November 9, 2021, GM received a claim letter from an attorney representing the owner of a 2015 model year Chevrolet Traverse that was involved in a crash. On February 18, 2022, the claimant alleged that the front-driver airbag inflator in the vehicle ruptured during the crash. GM was provided an opportunity to inspect the vehicle on March 23, 2022. GM determined, at that inspection, that the front driver airbag inflator in the subject vehicle ruptured during the crash deployment. On April 7, 2022, GM’s Safety and Field Action Decision Authority decided to conduct a safety recall on all frontdriver airbag modules containing an inflator from the same manufacturing lot as the inflator under investigation. GM is continuing to investigate this incident. GM’s investigation has not identified another rupture allegation involving the vehicles in this recall population. Description of Remedy : Description of Remedy Program : Dealers will replace the front-driver airbag module. Pursuant to 577.11, General Motors does not plan to provide notice about reimbursement to owners because owners would not have been aware of the issue prior to this recall. How Remedy Component Differs from Recalled Component : The remedy component does not contain an inflator that was manufactured in the suspect inflator lot. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealers will be notified on April 14, 2022. Owner notification of an available remedy is estimated to begin on January 2, 2023. Planned Dealer Notification Date : APR 14, 2022 – APR 14, 2022 Planned Owner Notification Date : JAN 02, 2023 – JAN 02, 2023 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-246 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : General Motors, LLC Submission Date : JAN 05, 2023 NHTSA Recall No. : 22V-246 Manufacturer Recall No. : N222366190 Manufacturer Information : Manufacturer Name : General Motors, LLC Address : 29427 Louis Chevrolet Road MAIL CODE 480-210-2V WARREN MI 48093 Company phone : 586-596-1733 Population : Number of potentially involved : 2,687 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2015-2015 Buick Enclave Vehicle Type : Body Style : Power Train : NR Descriptive Information : Part traceability data and manufacturing records were used to identify vehicles that may have received a suspect airbag inflator. 542 Buick Enclave vehicles are affected by this recall. Production Dates : NOV 05, 2014 – JAN 28, 2015 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2015-2015 GMC Acadia Vehicle Type : Body Style : Power Train : NR Descriptive Information : Part traceability data and manufacturing records were used to identify vehicles that may have received a suspect airbag inflator. 962 GMC Acadia vehicles are affected by this recall. Production Dates : OCT 29, 2014 – MAR 26, 2015 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-246 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2015-2015 Chevrolet Traverse Vehicle Type : Body Style : Power Train : NR Descriptive Information : Part traceability data and manufacturing records were used to identify vehicles that may have received a suspect airbag inflator. 1183 Chevrolet Traverse vehicles are affected by this recall. Production Dates : NOV 05, 2014 – MAR 24, 2015 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2015 model year Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : AIRBAG ASM-STRG WHL Component Description : Driver Front Airbag Module Component Part Number : 86805560, 86805561, 86805562, 86805568, 86805569, 86805571, 86805572, 86805565, 86805566 Supplier Identification : Part 573 Safety Recall Report 22V-246 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Manufacturer Name : ARC Automotive Inc. Address : 1729 Midpark Rd D. Knoxville Tennessee 37921 Country : United States Chronology : On November 9, 2021, GM received a claim letter from an attorney representing the owner of a 2015 model year Chevrolet Traverse that was involved in a crash. On February 18, 2022, the claimant alleged that the front-driver airbag inflator in the vehicle ruptured during the crash. GM was provided an opportunity to inspect the vehicle on March 23, 2022. GM determined, at that inspection, that the front driver airbag inflator in the subject vehicle ruptured during the crash deployment. On April 7, 2022, GM’s Safety and Field Action Decision Authority decided to conduct a safety recall on all frontdriver airbag modules containing an inflator from the same manufacturing lot as the inflator under investigation. GM is continuing to investigate this incident. GM’s investigation has not identified another rupture allegation involving the vehicles in this recall population. Description of Remedy : Description of Remedy Program : Dealers will replace the front-driver airbag module. Pursuant to 577.11, General Motors does not plan to provide notice about reimbursement to owners because owners would not have been aware of the issue prior to this recall. How Remedy Component Differs from Recalled Component : The remedy component does not contain an inflator that was manufactured in the suspect inflator lot. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealers will be notified on April 14, 2022. Owner notification of an available remedy is estimated to begin on February 13, 2023. Planned Dealer Notification Date : APR 14, 2022 – APR 14, 2022 Planned Owner Notification Date : FEB 13, 2023 – FEB 13, 2023 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-246 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : General Motors, LLC Submission Date : APR 14, 2022 NHTSA Recall No. : 22V-246 Manufacturer Recall No. : N222366190 Manufacturer Information : Manufacturer Name : General Motors, LLC Address : 29427 Louis Chevrolet Road MAIL CODE 480-210-2V WARREN MI 48093 Company phone : 586-596-1733 Population : Number of potentially involved : 2,687 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2015-2015 Buick Enclave Vehicle Type : Body Style : Power Train : NR Descriptive Information : Part traceability data and manufacturing records were used to identify vehicles that may have received a suspect airbag inflator. 542 Buick Enclave vehicles are affected by this recall. Production Dates : NOV 05, 2014 – JAN 28, 2015 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2015-2015 Chevrolet Traverse Vehicle Type : Body Style : Power Train : NR Descriptive Information : Part traceability data and manufacturing records were used to identify vehicles that may have received a suspect airbag inflator. 1183 Chevrolet Traverse vehicles are affected by this recall. Production Dates : NOV 05, 2014 – MAR 24, 2015 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-246 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2015-2015 GMC Acadia Vehicle Type : Body Style : Power Train : NR Descriptive Information : Part traceability data and manufacturing records were used to identify vehicles that may have received a suspect airbag inflator. 962 GMC Acadia vehicles are affected by this recall. Production Dates : OCT 29, 2014 – MAR 26, 2015 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2015 model year Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : AIRBAG ASM-STRG WHL Component Description : Driver Front Airbag Module Component Part Number : 86805560, 86805561, 86805562, 86805568, 86805569, 86805571, 86805572, 86805565, 86805566 Supplier Identification : Part 573 Safety Recall Report 22V-246 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Manufacturer Name : ARC Automotive Inc. Address : 1729 Midpark Rd D. Knoxville Tennessee 37921 Country : United States Chronology : On November 9, 2021, GM received a claim letter from an attorney representing the owner of a 2015 model year Chevrolet Traverse that was involved in a crash. On February 18, 2022, the claimant alleged that the front-driver airbag inflator in the vehicle ruptured during the crash. GM was provided an opportunity to inspect the vehicle on March 23, 2022. GM determined, at that inspection, that the front driver airbag inflator in the subject vehicle ruptured during the crash deployment. On April 7, 2022, GM’s Safety and Field Action Decision Authority decided to conduct a safety recall on all frontdriver airbag modules containing an inflator from the same manufacturing lot as the inflator under investigation. GM is continuing to investigate this incident. GM’s investigation has not identified another rupture allegation involving the vehicles in this recall population. Description of Remedy : Description of Remedy Program : Dealers will replace the front-driver airbag module. Pursuant to 577.11, General Motors does not plan to provide notice about reimbursement to owners because owners would not have been aware of the issue prior to this recall. How Remedy Component Differs from Recalled Component : The remedy component does not contain an inflator that was manufactured in the suspect inflator lot. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealers will be notified on April 14, 2022. Customer notification is estimated to begin on May 30, 2022. Planned Dealer Notification Date : APR 14, 2022 – APR 14, 2022 Planned Owner Notification Date : MAY 30, 2022 – MAY 30, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-246 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : General Motors, LLC Submission Date : APR 28, 2022 NHTSA Recall No. : 22V-246 Manufacturer Recall No. : N222366190 Manufacturer Information : Manufacturer Name : General Motors, LLC Address : 29427 Louis Chevrolet Road MAIL CODE 480-210-2V WARREN MI 48093 Company phone : 586-596-1733 Population : Number of potentially involved : 2,687 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2015-2015 Buick Enclave Vehicle Type : Body Style : Power Train : NR Descriptive Information : Part traceability data and manufacturing records were used to identify vehicles that may have received a suspect airbag inflator. 542 Buick Enclave vehicles are affected by this recall. Production Dates : NOV 05, 2014 – JAN 28, 2015 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2015-2015 Chevrolet Traverse Vehicle Type : Body Style : Power Train : NR Descriptive Information : Part traceability data and manufacturing records were used to identify vehicles that may have received a suspect airbag inflator. 1183 Chevrolet Traverse vehicles are affected by this recall. Production Dates : NOV 05, 2014 – MAR 24, 2015 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-246 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2015-2015 GMC Acadia Vehicle Type : Body Style : Power Train : NR Descriptive Information : Part traceability data and manufacturing records were used to identify vehicles that may have received a suspect airbag inflator. 962 GMC Acadia vehicles are affected by this recall. Production Dates : OCT 29, 2014 – MAR 26, 2015 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2015 model year Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : AIRBAG ASM-STRG WHL Component Description : Driver Front Airbag Module Component Part Number : 86805560, 86805561, 86805562, 86805568, 86805569, 86805571, 86805572, 86805565, 86805566 Supplier Identification : Part 573 Safety Recall Report 22V-246 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Manufacturer Name : ARC Automotive Inc. Address : 1729 Midpark Rd D. Knoxville Tennessee 37921 Country : United States Chronology : On November 9, 2021, GM received a claim letter from an attorney representing the owner of a 2015 model year Chevrolet Traverse that was involved in a crash. On February 18, 2022, the claimant alleged that the front-driver airbag inflator in the vehicle ruptured during the crash. GM was provided an opportunity to inspect the vehicle on March 23, 2022. GM determined, at that inspection, that the front driver airbag inflator in the subject vehicle ruptured during the crash deployment. On April 7, 2022, GM’s Safety and Field Action Decision Authority decided to conduct a safety recall on all frontdriver airbag modules containing an inflator from the same manufacturing lot as the inflator under investigation. GM is continuing to investigate this incident. GM’s investigation has not identified another rupture allegation involving the vehicles in this recall population. Description of Remedy : Description of Remedy Program : Dealers will replace the front-driver airbag module. Pursuant to 577.11, General Motors does not plan to provide notice about reimbursement to owners because owners would not have been aware of the issue prior to this recall. How Remedy Component Differs from Recalled Component : The remedy component does not contain an inflator that was manufactured in the suspect inflator lot. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealers will be notified on April 14, 2022. Owner interim notification is estimated to begin on May 30, 2022. GM will provide estimated owner notification dates when available. Planned Dealer Notification Date : APR 14, 2022 – APR 14, 2022 Planned Owner Notification Date : MAY 30, 2022 – MAY 30, 2022 * NR – Not Reported
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