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NHTSA ID Number: 10188401
Manufacturer Communication Number: 21NA026
Summary
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
429 Affected Products
Vehicles
MAKE | MODEL | YEAR |
BUICK![]() | CASCADA | 2016-2019 |
BUICK![]() | ENCLAVE | 2012-2021 |
BUICK![]() | ENCORE | 2013-2021 |
BUICK![]() | ENCORE GX | 2020-2021 |
BUICK![]() | ENVISION | 2016-2021 |
BUICK![]() | LACROSSE | 2012-2019 |
BUICK![]() | LUCERNE | 2012 |
BUICK![]() | REGAL | 2012-2020 |
BUICK![]() | VERANO | 2012-2017 |
CADILLAC![]() | ATS | 2013-2019 |
CADILLAC![]() | CT4 | 2020-2021 |
CADILLAC![]() | CT5 | 2020-2021 |
CADILLAC![]() | CT6 | 2016-2020 |
CADILLAC![]() | CTS | 2012-2019 |
CADILLAC![]() | CTS-V | 2014 |
CADILLAC![]() | ELR | 2014-2017 |
CADILLAC![]() | ESCALADE | 2012-2021 |
CADILLAC![]() | ESCALADE ESV | 2012-2021 |
CADILLAC![]() | ESCALADE EXT | 2012-2013 |
CADILLAC![]() | SRX | 2012-2016 |
CADILLAC![]() | XT4 | 2019-2021 |
CADILLAC![]() | XT5 | 2017-2021 |
CADILLAC![]() | XT6 | 2020-2021 |
CADILLAC![]() | XTS | 2013-2019 |
CHEVROLET | AVALANCHE | 2012-2013 |
CHEVROLET | AVEO | 2012-2018 |
CHEVROLET | BLAZER | 2019-2021 |
CHEVROLET | BOLT EV | 2017-2021 |
CHEVROLET | CAMARO | 2012-2021 |
CHEVROLET | CAPRICE | 2012-2017 |
CHEVROLET | CAPTIVA | 2012-2018 |
CHEVROLET | CAPTIVA SPORT | 2012 |
CHEVROLET | CHEYENNE | 2017 |
CHEVROLET | CITY EXPRESS | 2015-2017 |
CHEVROLET | COLORADO | 2012, 2014-2021 |
CHEVROLET | CORVETTE | 2012-2021 |
CHEVROLET | CRUZE | 2012-2019 |
CHEVROLET | EQUINOX | 2012-2021 |
CHEVROLET | EXPRESS | 2012-2021 |
CHEVROLET | IMPALA | 2012-2020 |
CHEVROLET | MALIBU | 2012-2021 |
CHEVROLET | N300 | 2014-2016, 2018 |
CHEVROLET | N300 MAX | 2017 |
CHEVROLET | ORLANDO | 2017 |
CHEVROLET | S10 | 2016-2018 |
CHEVROLET | SILVERADO 1500 | 2012-2014, 2017-2021 |
CHEVROLET | SILVERADO 2500 | 2012-2021 |
CHEVROLET | SILVERADO 4500HD | 2019-2020 |
CHEVROLET | SONIC | 2012-2020 |
CHEVROLET | SPARK | 2013-2021 |
CHEVROLET | SPARK EV | 2014-2017 |
CHEVROLET | SS | 2014-2017 |
CHEVROLET | SUBURBAN | 2012-2021 |
CHEVROLET | TAHOE | 2012-2021 |
CHEVROLET | TRAILBLAZER | 2017-2021 |
CHEVROLET | TRAVERSE | 2012-2021 |
CHEVROLET | TRAX | 2013-2021 |
CHEVROLET | VOLT | 2012-2019 |
GMC | ACADIA | 2012-2021 |
GMC | CANYON | 2012, 2015-2021 |
GMC | SAVANA | 2012-2021 |
GMC | SIERRA 1500 | 2014, 2019-2021 |
GMC | SIERRA 2500 | 2012-2021 |
GMC | SIERRA DENALI | 2012-2013, 2015-2019 |
GMC | TERRAIN | 2012-2021 |
GMC | YUKON | 2012-2021 |
GMC | YUKON DENALI | 2012-2013 |
GMC | YUKON DENALI XL | 2012-2013 |
GMC | YUKON XL | 2012-2021 |
Condition
Dealership personnel/customers may comment that the accessory all-weather floor liners/flat mats appear to be warped and do not fit the vehicle as intended.
Cause
The cause of the warped part(s) is the result of the packaging and the shipping process.
Excess handling and extreme conditions may result in shipping in the packaging,
resulting in deformed parts.
Correction
Attempt to reshape the all-weather floor liner/flat mats following the steps in the Service Procedure below.
In cases where the part reshaping is not successful, re-order and return the warped parts to ADI (U.S.). In Canada, submit a claim through Parts Workbench and return as “New Defective (Impedes normal function).”
SEOCONTENT-START
Copyright 2021 General Motors LLC. All Rights Reserved.
Service Bulletin Bulletin No.: 21-NA-026
Date: February, 2021
INFORMATION
Subject: Information on Accessory All-Weather Floor Liners and Flat Mats Warped or
Misshapen
Brand: Model:
Model Year: VIN:
Engine: Transmission:
from to from to
Buick GM
Passenger
Cars and
Light Duty
Trucks
2021 and Prior — — All All
Cadillac
Chevrolet
GMC
Involved Region or Country North America
Additional Options (RPOs) Equipped with any of the following all-weather liners and all-weather flat mats, including
RPOs: RIA, AAK, RIB, VAV, VKN or VLI
Condition
5721505
Note: An example of a warped part is shown in the graphic above.
Dealership personnel/customers may comment that the accessory all-weather floor
liners/flat mats appear to be warped and do not fit the vehicle as intended.
Cause
The cause of the warped part(s) is the result of the packaging and the shipping process.
Excess handling and extreme conditions may result in shipping in the packaging,
resulting in deformed parts.
Correction
Attempt to reshape the all-weather floor liner/flat mats following the steps in the Service
Procedure below.
In cases where the part reshaping is not successful, re-order and return the warped parts
to ADI (U.S.). In Canada, submit a claim through Parts Workbench and return as “New
Defective (Impedes normal function).”
Page 2 February, 2021 Bulletin No.: 21-NA-026
Service Procedure
1. Remove the affected all-weather floor liner/flat
mat(s) from the vehicle.
5721506
2. Roll the warped edge in the opposite direction,
towards the gapped area, and hold it in that
position for approximately 10 seconds.
3. Unroll and position the mat(s) in the vehicle, to
re-evaluate the fit again.
5721507
• If the mat(s) have an acceptable fit to the
vehicle, return the vehicle to the customer.
• If the mat(s) still display an unacceptable gap, it
will be necessary to replace the part(s).
Parts Information
In cases in which the reshaping does not solve the
issue, use the VIN and refer to the GM Electronic Parts
Catalog (EPC) to determine the proper all weather liner/
flat mat(s) part(s) to order.
Bulletin No.: 21-NA-026 February, 2021 Page 3
Warranty Information
For vehicles repaired under the Bumper-to-Bumper
coverage (Canada Base Warranty coverage), use the
following labor operation. Reference the Applicable
Warranties section of Investigate Vehicle History (IVH)
for coverage information.
Labor
Operation
Description Labor Time
0588608* Reshape Accessory All
Weather Floor Liner/
Flat Mats
0.2 hr
*This is a unique Labor Operation for bulletin use only.
Version 1
Modified Released January 29, 2021
SEOCONTENT-END
1 Associated Document
Manufacturer Communications
Bulletin No.: 21-NA-026
Date: February, 2021
MC-10188401-9999.pdf 1942.383KB
“This site contains affiliate links for which OEMDTC may be compensated” |
- Each front floor mat measures approximately 17.5 inches wide by 27 inches tall. Each rear floor mat measures approximately 17.5 inches wide by 12.75 inches tall. Mats designed to be Trimmed to Fit
- Chevrolet Official Licensed Product. Designed, manufactured and distributed by Plasticolor Inc.
- Plasticolor’s WeatherPro high ribbed edges are made to protect your cars most venerable interior area from everyday shoe dirt, grim, spills and weather with an easy to clean surface
- Made of high-quality flexible rubber material to conform to any interior flooring. The logo is molded in and will not fade or wear-away
- Anchoring system (provided) and nib’s molded into the underside of the mat hold the two front mats firmly in place
- Each front floor mat measures approximately 17.5 inches wide by 26.75 inches tall. Each rear floor mat measures approximately 17 inches wide by 14 inches tall
- Chevrolet Official Licensed Product. Designed, manufactured and distributed by Plasticolor Inc.
- Designed to protect your cars most venerable interior area from everyday shoe dirt, grim, spills and weather on an easy to clean surface
- Made of high-quality flexible rubber material to conform to any interior flooring. Built to withstand everyday wear and tear. The logo is molded in and will not fade or wear-away
- An Anchoring system (provided) and nib’s molded into the underside of the front floor mats hold them firmly in place
- Quality rubber material.
- Universal size. Fits most vehicles.
- Easy to clean.
- Keeps vehicle floor clean.
- Original Plasticolor product.
- Includes mats for driver and passenger side front floorboard areas
- Universally fits most vehicles
- Fully nibbed underside
- Easy to clean with soap and water
- Made in China
- ⚠ATTENTION: Please confirm the fitment to your year, make and model in 'amazonconfirmedfit' prior to purchase. It won't cover the hump in the center If the front row is a bench seat.
- 【Custom Fit】LASFIT Floor Mats for Chevy Silverado perfectly fit for 2019 - 2025 Chevy Silverado and GMC Sierra 1500 Crew Cab, 2020 - 2025 Chevy Silverado and GMC Sierra 2500HD 3500HD Crew Cab Carpeted Floor (Not Fit Regular Cab/Double Cab; Not Fit Vinyl Floor), with Rear Under-Seat Storage.(If you need mats without Rear Under-Seat Storage, pls search Asin: B0DMRVM6WY)
- 【Firm Yet Flexible】LASFIT Silverado Liners are made of innovative material, allowing our floor liners last long, way more elastic that they won't curl or end up buckling.
- 【Durable & Safe Material】These Floor Mats for Chevrolet Silverado/GMC Sierra use the Recyclable TPE material for a soft touch and exquisite finish. It's skid-proof and easy to clean in just a few minutes.
- 【All Weather Protection】Silverado 1500 Mats raised edges all the way around have been upgraded to shield your floor from dirt, mud, salt, rain, snow and even hot summer temperatures. Keep your car floor as good as new all the time.
- 2 Front Rubber Floor Mats - Fronts Approx: 26" x 16.5"
- 1 Rear Runner Rubber Mat - Runner Approx: 60" x 14"
- GENUINE FLEXTOUGH CAR FLOOR MATS - Motor Trend's FlexTough car floor mats provide maximum all-weather protection for your car's interior from snow, rain, and mud
- UNIVERSAL FIT - Designed to fit most vehicles, these flexible rubber floor mats mold to the shape of your car's interior. Front Measurements: 27" L x 20" W, Rear Mesurements: 51" L x 14" W
- HEAVY-DUTY RUBBER - Built with a proprietary rubber blend, our floor mats for cars are made to last and always protect your vehicle interior without deforming or cracking
- TRIM TO FIT DESIGN - The trimmable shape of our universal automotive floor mats fits most vehicles. You can further trim the floor mats to your vehicle's specifications
- EASY TO CLEAN - Spills, dirt, and stains wipe right off these all-weather car floor mats. Just use some soap and water whenever cleaning is needed
- CUSTOM FITMENT | 2019 - 2024 Chevrolet Silverado & GMC Sierra 1500; 2020 - 2024 Silverado/Sierra 2500/3500 Crew Cab w/Factory Carpet & Underseat Storage
- HIGH DURABILITY | ProGard formula gives you a long-lasting liner that’s guaranteed for life.
- EASY CLEAN UP, EVERY TIME | Easy to remove and reinstall with our ProGard formula, which means you can clean quickly and get back to doing literally anything else.
- PRECISION LASER-TIGHT FIT | Floorboards are 3D laser-scanned to precisely fit your vehicle for edge-to-edge coverage based on its specific make, model and year.
- SECURED WITH HUNDEDS OF STAY PUT NIBS | Backed with hundreds of StayPut Nibs that penetrate carpet for a no-slip, no-slide, stable surface with absolutely zero compromise in protection.
- Custom Fit: These floor mats are fit with 2025 2024 2023 2022 2021 2020 2019 Chevrolet Silverado 1500/GMC Sierra 1500 & 2020-2024 Chevy Silverado/GMC Sierra 2500HD/3500HD Crew Cab with Rear Underseat Storage Box, not for vehicles with vinyl floors; 3D laser scanning technology gives full protection to both the front and back, Please remove old floor mats before installing new ones.
- Built For Durability: YITAMOTOR chevrolet silverado all weather floor liners accessories are made from premium TPE material featuring high tensity for great comfort and wear-resistance while remaining flexible and user-friendly even in extreme cold or hot environments; Product contains no latex, cadmium, lead, or any harmful PVC.
- All Season Protection & Non-Slip: Uniquely designed channels and raised edge can effectively trap liquid, debris, snow, mud, and sand to keep your car and shoes clean; Built-in retainer clips to firmly grip the mat and prevent slipping when wet.
- Easy To Clean: Simply shake the chevrolet silverado car mats dirt out of the textured skid-resistant surface or spray down with a hose; No vacuuming or harsh chemicals needed for maintenance.
- Why Choose YITAMOTOR: Our chevrolet silverado floor liners gmc 2500hd denali accessories are processed with advanced technology, rendering tailored protection and all-weather guard to your vehicle; Our excellent pre- and after-sales services are always available to ensure your purchase is hassle-free.
- WeatherPro Floor Mats have a deep ribbing to contain dirt, mud and snow. Each front floor mat measures approximately 17.5 inches wide by 26.75 inches tall
- Chevrolet Official Licensed Product. Designed, manufactured and distributed by Plasticolor Inc.
- Designed to protect your cars most venerable interior area from everyday shoe dirt, grim, spills and weather on an easy to clean surface
- Made of high-quality flexible rubber material to conform to any interior flooring. Built to withstand everyday wear and tear. The logo is molded in and will not fade or wear-away
- An Anchoring system (provided) and nibs molded into the underside of the front floor mats hold them firmly in place
Last update on 2025-05-08 / Affiliate links / Images from Amazon Product Advertising API
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