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Home » Recalls » Safety Recall N212346510 Mismatched Spare Tire – 2019-2021 Chevrolet Silverado & GMC Sierra 1500

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Safety Recall N212346510 Mismatched Spare Tire – 2019-2021 Chevrolet Silverado & GMC Sierra 1500

oemdtc January 6, 2022 No Comments

December 16, 2021 NHTSA CAMPAIGN NUMBER: 21V985000

Spare Tire Incompatible with Accessory Wheels

An ABS system that does not function properly can increase the risk of a crash.

 

NHTSA Campaign Number: 21V985

Manufacturer General Motors, LLC

Components TIRES

Potential Number of Units Affected 626

 

Summary

General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17″ spare tire. The 17″ spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.

 

Remedy

Dealers will provide a new 17″ spare tire and wheel assembly that is compatible with the accessory wheels, free of charge. Dealers will also apply a new spare tire information label, and provide owners with an owner’s manual insert clarifying which spare tire to use with the accessory road tires and with the 17″ original tires. Owner notification letters are expected to be mailed January 31, 2022. Owners may contact GM customer service at 1-800-462-8782 or GMC customer service at 1-800-462-8782. GM’s number for this recall is N212346510.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall


Frequently Asked Questions (FAQs) for Safety Recall N212346510
Mismatched Spare Tire

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.

 

Q1) Which vehicles are involved?

Certain 2019 – 2021 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 17” spare tire (RPO RHM, QBR, or XCQ) and also equipped with (i) 22” accessory road tires (RPO XD5 or XAH), (ii) 20” accessory road tires (RPO XDF) or (iii)  18” accessory road tires (RPO RCP).

 

Q2) What is the issue or condition?

If the original 17” spare tire is installed on the vehicle opposite one of the listed accessory tires, the anti-lock braking system (ABS) may not independently control the rear wheels on low-friction surfaces.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?

If installed on opposing rear wheels in the subject vehicles, the difference in revolutions per kilometer (RPK) between (a) the original spare tire and (b) 22”, 20”, or 18” accessory road tires can interfere with the operation of the vehicle’s ABS system.

 

Q4) What is the remedy/repair?

Dealers will provide a 17” spare tire and wheel assembly with compatible RPK rating to owners confirmed to have the 22”, 20”, or 18” accessory road tires.  Dealers will also apply a new spare tire information label over the existing tire placard label.  Owners will also be provided an Owner’s Manual insert clarifying which spare tire that should be used with the 22”, 20” and 18” accessory road tires and the spare tire to be used with the 17” original tires.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?

If the ABS system cannot control the rear wheels independently on low-friction surfaces, there is an increased risk of a crash.

 

Q6) Does the customer have to pay for this remedy/repair?

No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?

No, when a remedy is available and/or sufficient quantity of parts are available, the recall bulletin will be released, and dealers can begin repairing vehicles.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?

If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?

Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?

Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 



6 Affected Products

Vehicles

MAKE MODEL YEAR
CHEVROLET SILVERADO 1500 2019-2021
GMC SIERRA 1500 2019-2021

 

 


5 Associated Documents

Defect Notice 573 Report

RCLRPT-21V985-6813.PDF 215.814KB

RCLRPT-21V985-6813

Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N212346510 Mismatched Spare Tire

RMISC-21V985-1226.pdf 104.35KB

RMISC-21V985-1226

Recall Acknowledgement

RCAK-21V985-5825.pdf 645.388KB

RCAK-21V985-5825

Manufacturer Notices(to Dealers,etc) – Dealer Message re Stop Delivery Order for Upcoming Safety Recall N212346510 Mismatched Spare Tire

RCMN-21V985-3155.pdf 67.922KB

RCMN-21V985-3155

Manufacturer Notices(to Dealers,etc) – Dealer Message re N212346510 – Safety Recall Mismatched Spare Tire Application for Used Vehicle Working Capital Assistance Program (WCAP)

RCMN-21V985-3886.pdf 106.908KB

RCMN-21V985-3886

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V985&docType=RCL

 


 

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Last update on 2022-06-23 / Affiliate links / Images from Amazon Product Advertising API

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