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August 20, 2021 NHTSA CAMPAIGN NUMBER: 21V649000
Rear Seat Belt Retractor Not Secured Properly
An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
NHTSA Campaign Number: 21V649
Manufacturer General Motors, LLC
Components SEAT BELTS
Potential Number of Units Affected 402
Summary
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Remedy
Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM’s number for this recall is N212333380.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
Condition
General Motors has decided that a defect which relates to motor vehicle safety may exist in certain 2016 – 2021 Chevrolet Malibu and 2019 – 2021 Cadillac XT4 vehicles. In rare cases, plant technicians performing a repair during the assembly process may not have installed a fastener required to fully secure a rear seat belt retractor. This condition may exist on the right-hand side of affected Malibu vehicles or either side of affected XT4 vehicles. A seat belt retractor with a missing fastener may not properly restrain an occupant, increasing risk of occupant injury in a crash.
Correction
Dealers will check that the rear seat belt retractor fastener is present and properly torqued on the right-side of affected Chevrolet Malibu vehicles and both sides of affected Cadillac XT4 vehicles. Missing or improperly installed fasteners will be replaced and torqued to specification.
Parts
| Quantity | Part Name | Part No. |
| 1 (Malibu) 2 (XT4) |
Seat Belt Retractor Bolt | 11611776  |
Frequently Asked Questions (FAQs) for Safety Recall N212333380
Rear Passenger Seat Belt Retractor Bolt not Installed
These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.
Q1) Which vehicles are involved?
Certain 2016 – 2021 Chevrolet Malibu and 2019 – 2021 Cadillac XT4 vehicles.
Q2) What is the issue or condition?
In rare cases plant technicians performing a repair during the assembly process may not have installed a fastener required to fully secure a rear seat belt retractor. This condition may exist on the right-hand side of affected Malibu vehicles or either side of affected XT4 vehicles.
Q3) What symptoms may be experienced? What warning signs may be associated with the issue or condition described?
Occupants may hear a clunking, clicking or rattling noise while driving or when attempting to use the seat belt.
Q4) What is the remedy/repair?
Dealers will check that the rear seat belt retractor fastener is present and properly torqued on the right-side of affected Chevrolet Malibu vehicles and both sides of affected Cadillac XT4 vehicles. Missing or improperly installed fasteners will be replaced and torqued to specification.
Q5) What is the safety risk? Is the vehicle safe to drive?
A seat belt retractor with a missing fastener may not properly restrain an occupant, increasing risk of occupant injury in a crash.
Q6) Does the customer have to pay for this remedy/repair?
No, this inspection/repair will be done at no cost to the customer.
Q7) Is the remedy/repair available now?
Yes, please see the attached bulletin for details.
Q8) What should customers do until recall repairs can be completed? Are there any special instructions?
If special instructions are provided, they will be included in the notification letters to customers.
Q9) How can customers check to see if their vehicle is involved in this field action?
Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.
Q10) If customers are concerned, can they get a rental car or courtesy transportation?
Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall. Please refer to Warranty Administration Bulletin #17-NA-073: Field Action Courtesy Transportation Policy for further information.
August 24, 2021
N212333380 Chronology of Defect / Noncompliance Determination
573.6 (c) (6) (7)
Describe the chronology of events leading up to the defect decision or test data for the noncompliance decision:
On March 10, 2021, a GM employee submitted a report to GM’s Speak Up for Safety program after reviewing a warranty claim received on February 19, 2021 for a low-mileage 2021 Cadillac XT4 alleging a loud clicking noise was heard emanating from the passenger-side rear seat belt. The dealer had determined that the noise was caused by a missing lower fastener in the retractor assembly.
GM assigned a safety forensics engineer (SFE) to perform a preliminary analysis. The SFE undertook a search for similar allegations and discovered three additional potentially related claims (one of which was later ruled out) also involving XT4 vehicles. The two relevant claims were received on December 18, 2019 and April 21, 2020. In each case an occupant heard unusual noise that was determined to be caused by a loose or missing fastener in a rear seat belt retractor. Further, each of these vehicles had been manufactured at GM’s Fairfax, KS assembly plant. The SFE contacted the plant’s quality engineering manager who determined that all three of these vehicles had similar repair procedures performed on them during the assembly process, but it was unclear whether this may have contributed to the condition.
On May 4, 2021, GM opened a formal investigation into the condition. The assigned investigator determined that 2016-2021 Chevrolet Malibu vehicles assembled at Fairfax use the same assembly process on the righthand rear side and therefore added these vehicles to the scope of the investigation.
The investigator retrieved field data for the entire population of approximately 1.4 million 2019-2021 XT4 and 2016-2021 Malibu vehicles produced at Fairfax and found no additional related claims. Separately, the investigator undertook an analysis of the repair procedure and determined that the procedure could have been the cause of the loose or missing fasteners under a specific set of circumstances that was unlikely to occur, but possible. The investigator retrieved plant manufacturing records to determine whether other vehicles were subject to similar repairs. Those records identified 437 such vehicles out of the total population. VIN tracing was completed by the plant on July 29, 2021. Testing was also conducted that determined it was possible for the condition to be present with the absence of warning noises, even though each of the three relevant field reports did describe audible warning signs.
While no additional field reports had been found and the repair procedures are effective if performed correctly, GM’s Open Investigation Review board recommended a safety recall on August 9, 2021 to inspect the retractor fasteners in the other 437 vehicles that had been repaired and, if necessary, to replace the fasteners. 402 of the vehicles are located in the United States.
On August 13, 2021, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall.
GM is not aware of any accidents or injuries associated with this condition.
SEOCONTENT-START
Product Safety Recall
N212333380 Rear Seat Belt Retractor Bolt Not Installed
Copyright 2021 General Motors. All Rights Reserved. Page 1 of 6
Release Date:
September 2021
Revision:
01
Revision Description:
This bulletin has been revised to include the customer letter. Please discard all previous copies of bulletin N212333380.
Attention:
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.
All involved vehicles that are in dealer inventory must be held and not delivered to customers, dealer traded, or used for demonstration purposes until the repair contained in this bulletin has been performed on the vehicle.
Make
Model
Model Year
RPO
Description
From
To
Cadillac
XT4
2019
2021
Chevrolet
Malibu
2016
2021
Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.
Condition
General Motors has decided that a defect which relates to motor vehicle safety may exist in certain 2016 – 2021 Chevrolet Malibu and 2019 – 2021 Cadillac XT4 vehicles. In rare cases, plant technicians performing a repair during the assembly process may not have installed a fastener required to fully secure a rear seat belt retractor. This condition may exist on the right-hand side of affected Malibu vehicles or either side of affected XT4 vehicles. A seat belt retractor with a missing fastener may not properly restrain an occupant, increasing risk of occupant injury in a crash.
Correction
Dealers will check that the rear seat belt retractor fastener is present and properly torqued on the right-side of affected Chevrolet Malibu vehicles and both sides of affected Cadillac XT4 vehicles. Missing or improperly installed fasteners will be replaced and torqued to specification.
Parts
Quantity
Part Name
Part No.
1 (Malibu)
2 (XT4)
Seat Belt Retractor Bolt
11611776
It is estimated that there are only 438 involved vehicles that will require parts being replaced. Due to the small number of vehicles anticipated that will need this repair and the limited initial parts availability, dealers are encouraged not to order these parts for use as shelf stock.
Reminder: Parts may be removed from Retail Inventory Management (RIM). Dealers should review the affected parts to confirm RIM managed status. Parts may have quantity limiters in effect.
Warranty Information
Labor Operation
Description
Labor Time
Trans. Type
Net Item
9105916
Check Seat Belt Retractor Bolt and Torque to Spec
XT4 (Driver and Passenger side, includes fastener replacement if necessary)
Malibu (Passenger side)
Add: Replace Fastener (Malibu only)
1.5
0.5
0.1
ZFAT
N/A
9105917
Customer Reimbursement Approved
*
– For USA and Canada dealers only
N/A
– For Export dealers only
0.2
9105918
Customer Reimbursement Denied – For USA dealers only
N/A
**
Note: To avoid having to “H” route the customer reimbursement transaction for approval, it must be submitted prior to the repair transaction.
* For USA and Canada: Submit the dollar amount reimbursed to the customer in Net/Reimbursement. Submit $20.00 administrative allowance in Net/Admin Allowance.
For Export: Submit the dollar amount reimbursed to the customer in Net/Reimbursement.
Product Safety Recall
N212333380 Rear Seat Belt Retractor Bolt Not Installed
Page 2 of 6
** Submit $10.00 administrative allowance in Net/Admin Allowance.
Service Procedure
Malibu
1. Remove the Quarter Window Lower Trim Finish Panel on the passenger’s side of the vehicle. Refer to Quarter Window Lower Trim Finish Panel Replacement in SI.
5893822
2. Check for the presence of a bolt at location (1), the seat belt retractor anchor.
• If a bolt is present, using a torque wrench, ensure the bolt is torqued to 33 lb-ft (45 N-m).
• If a bolt is NOT present, OR a bolt is present but not fully seated install a new bolt and run down the bolt until it is fully seated. These are self-tapping bolts, so it is normal for no threads to be present if the bolt is not installed.
• Install the bolt, and then torque the bolt to 33 lb-ft (45 N-m).
3. Reinstall the Quarter Window Lower Trim Finish Panel. Refer to Quarter Window Lower Trim Finish Panel Replacement in SI.
XT4
1. Remove the Quarter Lower Rear Trim Panel on both sides of the vehicle. Refer to Quarter Lower Rear Trim Panel Replacement in SI.
Product Safety Recall
N212333380 Rear Seat Belt Retractor Bolt Not Installed
Page 3 of 6
5081235
2. Check for the presence of a bolt at location (2), the seat belt retractor anchor, on both sides of the vehicle.
• If a bolt is present, using a torque wrench, ensure the bolt is torqued to 33 lb-ft (45 N-m).
• If a bolt is NOT present, OR a bolt is present but not fully seated, install a new bolt and run down the bolt until it is fully seated. These are self-tapping bolts, so it is normal for no threads to be present if the bolt is not installed.
• Install the bolt, and then torque the bolt to 33 lb-ft (45 N-m).
3. Reinstall the Quarter Lower Rear Trim Panels. Refer to Quarter Lower Rear Trim Panel Replacement in SI.
Dealer Responsibility – For USA & Export (USA States, Territories, and Possessions)
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
Dealer Responsibility – All
All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession and subject to this recall must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration, or any other purpose.
All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
Product Safety Recall
N212333380 Rear Seat Belt Retractor Bolt Not Installed
Page 4 of 6
In summary, whenever a vehicle subject to this field action enters your vehicle inventory you must take the steps necessary to ensure the program correction has been made before selling the vehicle. In addition, for vehicles entering your facility for service, you are required to ensure the customer is aware of the open field action and make every reasonable effort to implement the program correction as set forth in this bulletin prior to releasing the vehicle.
Dealer Reports
For dealers with involved vehicles, a listing has been prepared and will be available through GM GlobalConnect Maxis Field Action Reports or sent directly to export dealers. The Inventory tab of the dealer reports will contain VINs that apply to this recall. This information is intended to assist dealers with the PROMPT COMPLETION of these vehicles. The Customer In-Service tab will contain customer names and addresses from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall may be a violation of law in several states.
Courtesy Transportation – For USA & Canada
Courtesy transportation is available for customers whose vehicles are involved in a product program and still within the warranty coverage period. See General Motors Service Policies and Procedures Manual for courtesy transportation program details.
Customer Notification
USA & Canada – General Motors will notify customers of this recall on their vehicle.
Export – Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act.
Customer Reimbursement
Customer requests for reimbursement of previously paid repairs to correct the condition described in the bulletin can be submitted at anytime to the dealer. See General Motors Service Policies and Procedures Manual, Product Field Action Customer Reimbursement Procedure (USA & Canada) or local Policies and Procedures, for details.
GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information.
We Support Voluntary Technician Certification
Product Safety Recall
N212333380 Rear Seat Belt Retractor Bolt Not Installed
Page 5 of 6
IMPORTANT SAFETY RECALL
September 2021
This notice applies to your vehicle, VIN: _____________________________________
Dear General Motors Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect, which relates to motor vehicle safety, exists in all or certain 2019-2021 Cadillac XT4 and 2016-2021 Chevrolet Malibu vehicles. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products.
IMPORTANT
• Your vehicle is involved in GM safety recall N212333380.
• Schedule an appointment with your GM dealer.
• This service will be performed for you at no charge.
Why is your vehicle being recalled?
The rear seat belt retractors may be improperly secured with loose or missing fasteners. This condition may exist on the right-hand side of affected Malibu vehicles or either side of affected XT4 vehicles. An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
What will we do?
Your GM dealer will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Missing or improperly installed fasteners will be replaced. This service will be performed for you at no charge. Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual inspection and service correction time of approximately 1 hour and 40 minutes.
What should you do?
You should contact your GM dealer to arrange a service appointment as soon as possible.
Did you already pay for this repair?
Even though you may have previously had repairs for this condition, you will still need to take your vehicle to your dealer for additional repairs. If you have already paid for repairs for the recall condition, please complete the enclosed reimbursement form and present it to your dealer with all required documents. Working with your dealer will expedite your request, however, if this is not convenient, you may mail the completed reimbursement form and all required documents to Reimbursement Department, PO Box 33170, Detroit, MI 48232-5170.
Do you have questions?
If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below.
Division
Number
Text Telephones (TTY)
Cadillac
1-800-333-4223
1-800-833-2622
Chevrolet
1-800-630-2438
1-800-833-2438
Puerto Rico – English
1-800-496-9992
Puerto Rico – Español
1-800-496-9993
Virgin Islands
1-800-496-9994
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to https://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 21V649.
Product Safety Recall
N212333380 Rear Seat Belt Retractor Bolt Not Installed
Page 6 of 6
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Regina A. Carto
Vice President
Global Product Safety and Systems
Enclosure
GM Recall: N212333380**************************************************************************************************************GLOBAL SAFETY FIELD INVESTIGATIONS
DCS5908
URGENT – DISTRIBUTE IMMEDIATELY
Date: August 20, 2021
Subject: N212333380 – Safety Recall
Rear Passenger Seat Belt Retractor Bolt Not Installed
Models: 2019-2021 Cadillac XT4
2016-2021 Chevrolet Malibu
To: All General Motors Dealers
General Motors is releasing Safety Recall N212333380 today. The total number of U.S. vehicles involved is approximately 402. Please see the attached bulletin for details.
Question and Answer Document (Q&A)
Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns.
Customer Letter Mailing
The customer letter mailing will begin in September 2021.
Global Warranty Management (GWM)
The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated August 21, 2021 or sooner. A list of involved vehicles in dealer new inventory is attached to this message. Please hold all warranty transactions until IVH has been updated.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS**************************************************************************************************************IMPORTANT SAFETY RECALL
September 2021
This notice applies to your vehicle, VIN: _____________________________________
Dear General Motors Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect, which relates to motor vehicle safety, exists in all or certain 2019-2021 Cadillac XT4 and 2016-2021 Chevrolet Malibu vehicles. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products.
IMPORTANT
• Your vehicle is involved in GM safety recall N212333380.
• Schedule an appointment with your GM dealer.
• This service will be performed for you at no charge.
Why is your vehicle being recalled?
The rear seat belt retractors may be improperly secured with loose or missing fasteners. This condition may exist on the right-hand side of affected Malibu vehicles or either side of affected XT4 vehicles. An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
What will we do?
Your GM dealer will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Missing or improperly installed fasteners will be replaced. This service will be performed for you at no charge. Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual inspection and service correction time of approximately 1 hour and 40 minutes.
What should you do?
You should contact your GM dealer to arrange a service appointment as soon as possible.
Did you already pay for this repair?
Even though you may have previously had repairs for this condition, you will still need to take your vehicle to your dealer for additional repairs. If you have already paid for repairs for the recall condition, please complete the enclosed reimbursement form and present it to your dealer with all required documents. Working with your dealer will expedite your request, however, if this is not convenient, you may mail the completed reimbursement form and all required documents to Reimbursement Department, PO Box 33170, Detroit, MI 48232-5170.
Do you have questions?
If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below.
Division
Number
Text Telephones (TTY)
Cadillac
1-800-333-4223
1-800-833-2622
Chevrolet
1-800-630-2438
1-800-833-2438
Puerto Rico – English
1-800-496-9992
Puerto Rico – Español
1-800-496-9993
Virgin Islands
1-800-496-9994
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to https://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 21V649.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Regina A. Carto
Vice President
Global Product Safety and Systems
Enclosure
GM Recall: N212333380**************************************************************************************************************GLOBAL SAFETY FIELD INVESTIGATIONS
DCS5930
URGENT – DISTRIBUTE IMMEDIATELY
Date: September 9, 2021
Subject: REVISION – N212333380-01 – Product Safety Recall
Rear Seat Belt Retractor Bolt Not Installed
Customer Letter Added
Models: 2019-2021 Cadillac XT4
2016-2021 Chevrolet Malibu
To: All General Motors Dealers
Bulletin N212333380 has been revised to include a copy of the customer notification letter. Please discard all copies of bulletin N212333380.
Customer Letter Mailing
The customer letter mailing will begin on September 16, 2021.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS
SEOCONTENT-END
9 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| CADILLAC | XT4 | 2019-2021 |
| CHEVROLET | MALIBU | 2016-2021 |
15 Associated Documents
Safety Bulletin re Product Safety Recall N212333380 Rear Seat Belt Retractor Bolt Not Installed
RCSB-21V649-3036.pdf 203.367KB
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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N212333380 Rear Passenger Seat Belt Retractor Bolt not Installed
RMISC-21V649-5922.pdf 101.954KB
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Recall Quarterly Report #1, 2021-3
RCLQRT-21V649-6847.PDF 211.137KB
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Recall Quarterly Report #2, 2021-4
RCLQRT-21V649-6481.PDF 211.24KB
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Defect Notice 573 Report
RCLRPT-21V649-1107.PDF 213.881KB
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Miscellaneous Document – N212333380 Chronology of Defect / Noncompliance Determination 573.6 (c) (6) (7)
RMISC-21V649-1421.pdf 72.857KB
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Recall Acknowledgement
RCAK-21V649-2445.pdf 645.579KB
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Safety Bulletin re Product Safety Recall N212333380 Rear Passenger Seat Belt Retractor Bolt Not Installed
RCSB-21V649-6721.pdf 185.877KB
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Miscellaneous Document – N212333380 Chronology of Defect / Noncompliance Determination 573.6 (c) (6) (7)
RMISC-21V649-5787.pdf 73.308KB
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Manufacturer Notices(to Dealers,etc) – Dealer Notification re N212333380 – Safety Recall Rear Passenger Seat Belt Retractor Bolt Not Installed
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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N212333380 Rear Passenger Seat Belt Retractor Bolt not Installed
RMISC-21V649-6542.pdf 101.954KB
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Recall 573 Report
RCLRPT-21V649-3268.PDF 213.89KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-21V649-4215.pdf 81.318KB
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Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION N212333380-01 Product Safety Recall Rear Seat Belt Retractor Bolt Not Installed Customer Letter Added
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Recall Quarterly Report #3, 2022-1
RCLQRT-21V649-1440.PDF 211.324KB
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Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V649&docType=RCL
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- 🎄【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 🎅【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 🎄【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 🎅【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 🎄【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 2024 Best Choice for ABS Bleeder Scan Tool - Was the brake pedal always slowly sinking down or becoming loose? This abs brake bleeding scan tool will bleed the brake system by cycling the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with abs auto bleed function you can find. With the clear step by step instruction, even a beginner can use it. Coverage check on FOXWELL official site: Support- Diagnostic Coverage List.
- More Than a Entry Level OBD Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD diagnostics to the next level by customizing all functions for ABS and SRS systems. This srs abs scanner provides in-depth insights on error code diagnosis, wheel speed sensor live data, airbag circuits and cable connectors monitor, module activation and etc. It's an total game-changer in resolving ABS SRS issues.
- No More Higher End Service than You Needed - One NT630 Plus is enough! This obd2 scanner with abs and srs takes depth diagnosis on Anti-Lock Brake System & Supplemental Restraint System, and also performs daily required resetting services which same priced scanners cannot do. Like Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset functions. this car scanner will help the part to operate normally after the faults repaired.
- Also can Work like NT301 - The NT630 Plus abs code reader connect to the OBD2 port directly. It will diagnose all obd2 modules instantly, displays the live data, locates bad sensors and I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Complicate? Unreadable? - Intuitive LCD display with clear operate instructions, even a beginner can diagnose the car faults with the NT630 Plus. Ergonomic Touch with anti-collision and anti-slip cover design, comfortable for daily car diagnose work. Unique button press sound will provide the overall tactile and visual experience to notice you a task has been completed or a command has been executed.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only., but not for Mac and ios system.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
- 【Buy with Confidence】 As a America's No.1 diagnostic tool brand, Innova stands for innovation, quality, and accessibility in the automotive diagnostic industry. We are known for developing cutting-edge diagnostic tools that are user-friendly, reliable, and made for US by Americans.
- 【Unleash Your Drive's Potential】Much more than a car code reader, the 6100P scanner effectively reads and erases engine, ABS, SRS, and transmission codes for popular US car makes such as Ford, Chevy, Dodge, GM, etc. When the traction light is constantly on, the ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. It also monitors your oil level and oil life status, ensuring optimal vehicle health.
- 【alternator Test】The Innova 6100P scanner is perfect for assessing the performance of the alternator in your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Drive with Confidence and Peace】Quickly identify if your vehicle needs immediate attention with our Code Severity Levels function. This feature helps you understand whether you need to fix an issue immediately or if it can wait until you get home, keeping warning lights at bay.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! It comes with h-igh-quality host with a strong box. Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- 【 Find Your Vehicles Here】Launch CRP123 obd2 scanner Supports mainstream vehicles on the world,fit for ACURA VW AUDI AUST FORD BENZ BMW CHRYSLER FIAT GM HOLDEN HONDA HYUNDAI INFINITI JAGUAR ISUZU KIA LANDROVER LEXUS MAZDA MITSUBISHI NISSAN OPEL PORSCHE SAAB SEAT SKODA SMART MERCEDES SPRINTER SUBARU SUZUKI SCION TOYOTA USA FORD VOLVO PEUGEOT CITROEN RENAULT EUROFORD.Etc.
- 【Wifi Upgrade】- After you receive our products, for better product experience as well as car diagnositic, please connect to wifi/phone hotspot and accept or take the initiative to update APP operating system and car brand diagnostic software.
- 【Professional 6 System Diagnosis】- This OBD2 scanner has the most commonly system: ABS, SRS, Transmission, Engine, BCM and TPMS, which offers solution to pinpoint troubles of your cars.
- 【7 Most Useful Reset Services】- The car scanner can provides 7 hot maintenance reset: Oil EPB SAS ETS TPMS ABS DF. These powerful reset functions will make your car safer and more reliable.
- 【5" Large HD Touchscreen】- This car diagnostic scanner is equipped with a 5" color HD touchscreen: Compared with other screens, the displayed data and charts will be clearer.
- 【4 in 1 Live Data Display】- The car scanner tool shows live data of each control module by text or graphs, up to 4 parameters can be displayed at the same time. Test reports are easy to share and print.
Last update on 2024-04-08 / Affiliate links / Images from Amazon Product Advertising API
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