F/CMVSS Noncompliance Recall N212340735 Tire Loading Information Incorrect – 2021 GMC Canyon

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July 1, 2021 NHTSA CAMPAIGN NUMBER: 21V497000

Incorrect Load Carrying Capacity Label/FMVSS 110

An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.

 

NHTSA Campaign Number: 21V497

Manufacturer General Motors, LLC

Components EQUIPMENT

Potential Number of Units Affected 7,199

 

Summary

General Motors, LLC (GM) is recalling certain 2021 GMC Canyon vehicles. The load carrying capacity printed on the Tire and Loading Information placard is 22.5 kg (51 lbs.) more than intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, “Tire Selection and Rims.”

 

Remedy

GM will mail owners a new B-pillar label, free of charge. Owners may apply the label, or bring it to a dealer for installation. Owner notification letters were mailed on August 17, 2021. Owners may contact GMC customer service at 1-800-462-8782. GM’s number for this recall is N212340735.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


Condition

General Motors has decided that certain 2021 model year GMC Canyon vehicles fail to conform, in part, to S4.3 of Federal/Canada Motor Vehicle Safety Standard (F/CMVSS) No. 110, “Tire Selection and Rims for Motor Vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less.” The vehicle capacity weight printed on the Tire and Loading Information placard is 22.5 kg (51 lbs.) more than intended. Loading in excess of the correct vehicle capacity weight may affect driving dynamics under certain conditions, increasing the risk of a crash.

 

Correction

GM will mail owners a B-pillar label that provides a corrected vehicle capacity weight. Owners may bring their label to a dealer for installation if they are uncomfortable applying it themselves.

 


Frequently Asked Questions (FAQs) for NonCompliance Recall N212340735
Tire Loading Information Incorrect

 

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.

 

Q1) Which vehicles are involved?

Certain 2021 model year GMC Canyon vehicles.

 

Q2) What is the issue or condition?

General Motors has decided that certain 2021 model year GMC Canyon vehicles fail to conform, in part, to S4.3 of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, “Tire Selection and Rims for Motor Vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less.”  The vehicle capacity weight printed on the Tire and Loading Information placard is 22.5 kg (51 lbs.) more than intended.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?

None.

 

Q4) What is the remedy/repair?

GM will mail owners a B-pillar label that provides a corrected vehicle capacity weight.  Owners may bring their label to a dealer for installation if they are uncomfortable applying it themselves.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?

Loading in excess of the correct vehicle capacity weight may affect driving dynamics under certain conditions, increasing the risk of a crash.

 

Q6) Does the customer have to pay for this remedy/repair?

No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?

Yes, please see the attached bulletin for details.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?

If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?

Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?

Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 



1 Affected Product

Vehicle

MAKE MODEL YEAR
GMC CANYON 2021

 


14 Associated Documents

Manufacturer Notices(to Dealers,etc) – Dealer Message re N212340735 – Noncompliance Recall Tire Loading Information Incorrect

RCMN-21V497-7515.pdf 11.045KB

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Noncompliance Notice 573 Report

RCLRPT-21V497-2430.PDF 214.2KB

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Safety Bulletin re F/CMVSS Noncompliance Recall N212340735 Tire Loading Information Incorrect

RCSB-21V497-1934.pdf 245.481KB

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Recall Acknowledgement

RCAK-21V497-8022.pdf 645.214KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for NonCompliance Recall N212340735 Tire Loading Information Incorrect

RMISC-21V497-6999.pdf 103.318KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for NonCompliance Recall N212340735 Tire Loading Information Incorrect

RMISC-21V497-1311.pdf 103.318KB

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Safety Bulletin – F/CMVSS Noncompliance Recall N212340735 Tire Loading Information Incorrect

RCSB-21V497-1620.pdf 282.576KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION N212340735-01 NonCompliance Recall Tire Loading Information Incorrect Customer Letter Added

RCMN-21V497-4953.pdf 53.938KB

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Recall Quarterly Report #2, 2021-4

RCLQRT-21V497-3261.PDF 211.253KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V497-1449.pdf 208.026KB

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Recall Quarterly Report #1, 2021-3

RCLQRT-21V497-1272.PDF 211.151KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION N212340735-02 Noncompliance Tire Loading Information Incorrect Revised Parts Section

RCMN-21V497-5389.pdf 52.166KB

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Safety Bulletin – F/CMVSS Noncompliance Recall N212340735 Tire Loading Information Incorrect

RCSB-21V497-2661.pdf 292.218KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for NonCompliance Recall N212340735 Tire Loading Information Incorrect

RMISC-21V497-2834.pdf 103.318KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V497&docType=RCL

 


 

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