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Product Safety Recall N212328760 Front Passenger Airbag Takata Inflator – Priority Group 6 - 2007-2011 Cadillac Chevrolet & GMC
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Product Safety Recall N212328760 Front Passenger Airbag Takata Inflator – Priority Group 6 - 2007-2011 Cadillac Chevrolet & GMC

February 9, 2021 No Comments

February 5, 2021 NHTSA CAMPAIGN NUMBER: 21V050000

Passenger Frontal Air Bag Inflator May Explode

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

 

NHTSA Campaign Number: 21V050

Manufacturer General Motors, LLC

Components AIR BAGS

Potential Number of Units Affected 2,641,272

 

Summary

General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A."

Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B."

These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

 

Remedy

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed beginning March 1, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 3, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

Representative Letter – Customer letters are brand, model, and model year specific; listing the 17-digit VIN and are personalized.

 

IMPORTANT SAFETY RECALL

 

February 2021

 

This notice applies to your vehicle, VIN: __________________________________

 

Dear General Motors Customer:

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

TK Holdings (Takata) has decided that a defect which relates to motor vehicle safety exists in certain 2009 model year Chevrolet Silverado 2500/3500 and GMC Sierra 2500/3500 vehicles.  As a result, GM is conducting a safety recall.  We apologize for this inconvenience.

 

I M P O R T A N T

  • Your vehicle is involved in GM recall N212328760.

 

Why is your vehicle being recalled?Takata has determined that a defect exists in the passenger-side frontal airbag inflator in your vehicle.  The determination was made that the propellant in this inflator may degrade after long-term exposure to high humidity and temperature cycling, which could cause the inflator to explode during a deployment.  An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior at high speed, which may result in serious injury or death to passengers.
What will we do?Parts to repair your vehicle are not currently available, but when parts are available, your GM dealer will replace the passenger-side frontal airbag inflator in your vehicle. This service will be performed for you at no charge. We are working as quickly as possible to correct this condition.

 

When parts are available, we will send you another letter asking you to take your vehicle to your GM dealer to have your vehicle serviced. You can also check the status of this recall at: https://my.gm.com/recalls.

Do you have questions?If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below.  Owners may also visit gmtakataairbag.com.

 

DivisionNumberText Telephones (TTY)
Buick1-866-608-80801-800-832-8425
Cadillac1-866-982-23391-800-833-2622
Chevrolet1-800-630-24381-800-833-2438
GMC1-866-996-94631-800-462-8583
Puerto Rico – English1-800-496-9992
Puerto Rico – Español1-800-496-9993
Virgin Islands1-800-496-9994

 

If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to http://www.safercar.gov.  The National Highway Traffic Safety Administration Campaign ID Number for this recall is 21V050.

 

Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

Maryann Combs
Vice President
Global Vehicle Safety

 

GM Recall N212328760

 

This is a representative letter.  Customer letters are personalized and list specific model, model year and VIN.

IMPORTANT SAFETY RECALL

March 2021

This notice applies to your vehicle, VIN: _____________________________________

Dear General Motors Customer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

TK Holdings (Takata) has decided that a defect which relates to motor vehicle safety exists in certain passenger-side frontal airbag inflators installed as original equipment in certain 2007 to 2011 model year Cadillac Escalade, Escalade ESV, and Escalade EXT vehicles; certain Chevrolet Avalanche, Silverado 1500, Suburban, and Tahoe vehicles; certain

GMC Sierra 1500, Yukon, and Yukon XL vehicles; certain 2009 to 2011 model year Chevrolet Silverado 2500/3500 and GMC Sierra 2500/3500 vehicles.  As a result, GM is conducting a safety recall.  We apologize for this inconvenience.

I M P O R T A N T

  • Your vehicle is involved in GM safety recall N212328760.
  • Schedule an appointment with your GM dealer.
  • This service will be performed for you at no charge.

 

Why is your vehicle being recalled?Takata has determined that a defect exists in the passenger-side frontal airbag inflator in your vehicle.  The determination was made that the propellant in this inflator may degrade after long-term exposure to high humidity and temperature cycling, which could cause the inflator to explode during a deployment.  An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior at high speed, which may result in serious injury or death to passengers.
What will we do? Your GM dealer will replace the passenger-side frontal airbag inflator in your vehicle.  This service will be performed for you at no charge.  Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual inspection and service correction time of approximately one hour.
What should you do? You should contact your GM dealer to arrange a service appointment as soon as possible.
Do you have questions? If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below.  Owners may also visit gmtakataairbag.com.

 

DivisionNumberText Telephones (TTY)
Cadillac1-866-982-23391-800-833-2622
Chevrolet1-800-630-24381-800-833-2438
GMC1-866-996-94631-800-462-8583
Puerto Rico – English1-800-496-9992
Puerto Rico – Español1-800-496-9993
Virgin Islands1-800-496-9994

 

If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to http://www.safercar.gov.  The National Highway Traffic Safety Administration Campaign ID Number for this recall is 21V050.

Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

Maryann L. Combs
Vice President
Global Vehicle Safety

 

GM Recall:N212328760

 

IMPORTANT SAFETY RECALL

 

May 2021

 

The applicable Vehicle Identification Number (VIN) can be found on the address label of the envelope.

 

Dear General Motors Customer:

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

TK Holdings (Takata) has decided that a defect which relates to motor vehicle safety exists in certain passenger-side frontal airbag inflators installed as original equipment in certain 2007 to 2011 model year Cadillac Escalade, Escalade ESV, and Escalade EXT vehicles; certain

Chevrolet Avalanche, Silverado 1500, Suburban, and Tahoe vehicles; certain GMC Sierra

1500, Sierra 2500/3500 , Yukon, and Yukon XL vehicles; certain 2008 to 2011 model year Chevrolet Silverado 2500/3500 vehicles.  As a result, GM is conducting a safety recall.  We apologize for this inconvenience.

 

I M PO R T A N T

  • Your vehicle is involved in GM recall N212328760.
  • Even though your vehicle may have recently received a replacement airbag inflator or airbag assembly, your vehicle still requires service to confirm that the correct replacement part was installed in your vehicle.
  • Schedule an appointment with your GM dealer.
  • This service will be performed for you at no charge.

 

Why is your vehicle being recalled?Takata has determined that a defect exists in the passenger-side frontal airbag inflator in your vehicle.  The determination was made that the propellant in this inflator may degrade after long-term exposure to high humidity and temperature cycling, which could cause the inflator to explode during a deployment.  An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior at high speed, which may result in serious injury or death to passengers.
What will we do?Your GM dealer will replace the passenger-side frontal airbag inflator in your vehicle.  This service will be performed for you at no charge.  Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual inspection and service correction time of approximately one hour.
What should you do?You should contact your GM dealer to arrange a service appointment as soon as possible.
Do you have questions?If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. Owners may also visit gmtakataairbag.com.

 

DivisionNumberText Telephones (TTY)
Cadillac1-866-982-23391-800-833-2622
Chevrolet1-800-630-24381-800-833-2438
GMC1-866-996-94631-800-462-8583
Puerto Rico – English1-800-496-9992
Puerto Rico – Español1-800-496-9993
Virgin Islands1-800-496-9994

 

If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to http://www.safercar.gov.  The National Highway Traffic Safety Administration Campaign ID Number for this recall is 21V050.

 

Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

Maryann L. Combs
Vice President
Global Vehicle Safety

 

GM Recall N212328760

 

Frequently Asked Questions (FAQs) for Safety Recall N212328760 Front Passenger Airbag Takata Inflator – Priority Group 6      

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety Recall identified above.

 

Q1)Which vehicles are involved?
A1)Certain 2007 – 2011 model year Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, Yukon XL and certain 2008 - 2011 Chevrolet Silverado 2500/3500 vehicles.

 

Q2)What is the issue or condition?
A2)TK Holdings Inc. (“Takata”) has decided that a defect which relates to motor vehicle safety exists in the passenger-side frontal airbag inflators installed as original equipment in certain 2007 to 2014 model year Cadillac Escalade, Escalade ESV, and Escalade EXT vehicles; certain Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, and Tahoe vehicles; and certain GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles.  The determination was made that the propellant in these inflators may degrade after long-term exposure to high humidity and temperature cycling, which could cause the inflator to rupture during a deployment.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?
A3)None

 

Q4) What is the remedy/repair?
A4)Dealers will replace the passenger-side frontal airbag inflator.

 

Q5) What is the safety risk?  
A5)An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.

Is the vehicle safe to drive?

Yes, GM's six-year engineering investigation demonstrated that the front-passenger airbag inflators in these vehicles will continue to operate safely.  We will begin a cadenced process to notify customers when they should see their dealers for repair based on age of vehicles and geographic location.

 

Q6) Does the customer have to pay for this remedy/repair?
A6)No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?
A7)Yes, parts are now available to support the repair of all vehicles including heavy-duty pickup vehicles for Priority Group 6. Please see the attached bulletin for details.

 

Q8)What should customers do until recall repairs can be completed?  Are there any special instructions?
A8)If special instructions are provided, they will be included in the notification letters to customers.

 

Q9)How can customers check to see if their vehicle is involved in this field action?
A9)Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA's website at https://vinrcl.safercar.gov/vin/. Owners may also visit gmtakataairbag.com.

 

Q10)If customers are concerned, can they get a rental car or courtesy transportation?
A10)In conjunction with the Takata Air Bag Completion Rate Improvement Program, dealers are authorized to provide alternate transportation to affected vehicle owners while their vehicle is at a GM dealership for performance of this recall.  Refer to GM Service Information Bulletin #18-NA-094 for program guidelines.

 

 

GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions:

 

Q1)Why are there five different recall bulletins?  Why not one?
A1)The United States National Highway Traffic Safety Administration (NHTSA) determined priority groups for all Takata airbag safety recalls.  These priority groups are determined by the age of the vehicle in combination with the heat and humidity levels where the vehicles have resided throughout their life.  The older the vehicle and the hotter and more humid the climate, the higher the priority group (Priority Group 6 is the highest priority group, Priority Group 10 is the lowest priority group).  Having separate recall bulletins allows GM to better manage the sending of owner letters allowing us to better manage the customer flow into the dealers and provide the parts necessary to make the repair.

 

Q2)  Why are the Priority Groups numbered 6 through 10?  What happened to 1 through 5?
A2)Priority groups 1 through 5 are associated with prior Takata airbag safety recalls that have already been launched on vehicles like the Pontiac Vibe and 2007-08 Silverado/Sierra 2500/3500.

 

Q3)  When are the owner letters being sent?
A3)GM began sending Advisory Letters (e.g. informing owners the repair is not available currently) February 22, 2021 to the owners in Priority Groups 6 through 10.  GM began sending Parts Letters (e.g. informing owners’ parts are available and to contact their dealer) to the owners in Priority Group 6 for light duty pickup and sport utility vehicles March 1, 2021. GM will send Parts Letters to the owners in Priority Group 6 for heavy duty pickup owners beginning June 1, 2021.

 

Q4)Why am I not able to run these new recalls through the Maxis Dealer Field Action Report System in Global Connect for Priority Groups 7 to 10?
A4)The IVH status for the VINs in Priority Groups 7 to 10 will remain as “Incomplete-Limited or No Parts” and will not change with the recent Priority Group 6 updates.

Now that the IVH status in Priority Group 6 has changed from “Incomplete-Limited or No Parts” to “Open”, dealers will be able to start running reports in Maxis-Dealer for Priority Group 6.  GM began moving VINs to “Open” status in IVH in conjunction with customer mailing for light duty owners in Priority Group 6 at the beginning of March 2021. GM will move VINs to “Open” status in IVH for heavy duty owners in Priority Group 6 on June 1, 2021.

 

Q5)Can we repair vehicles when the IVH status is “Incomplete-Limited or No Parts” for Priority Groups 7 to 10?
A5)Yes, GM allows dealers to fix any vehicles in their used inventory and any customer vehicle when the owner contacts you asking to get their truck repaired.  Follow the information contained in the appropriate bulletin to submit your warranty claim and close the recall.

 

Q6) What if my dealer is not located in a hot and humid area and my customers have received Advisory Letters for Priority Groups 7 to 10?  Can I still perform the recall repairs and  close the recall for my customers?
A6)Yes.  However, GM would ask to only perform repairs for vehicles in Priority Groups 7 to 10 when customers proactively contact you to have their vehicle repaired, or if an affected VIN is in your used inventory.  We ask that you do not proactively contact your customers while the VIN is in “Incomplete-Limited or No Parts” status in IVH.  This is in an effort to preserve our parts inventory for customers in the hotter and more humid areas.

 

Q7)Why are the old recall bulletins gone (e.g. 49151, 49152, and N202324210)?
A7) As part of GM’s agreement with the National Highway Traffic Safety

Administration (NHTSA), GM agreed to launch five new recall bulletins for Priority Groups 6 through 10.

Q8)What if I have a job card that was opened under one of the old recall bulletins?  How do I get paid?  How does the recall get closed?
A8)The labor codes in the three old bulletins are still valid even though the VINs have been moved to their new recall population.  Submit your warranty claims according to the terms of the old bulletin.  GM will ensure that the repaired VIN gets closed in the NEW recall.  Please submit all warranty claims promptly.

 

Q9)The bulletins for Priority Groups 7 to 10 state the following: 

“Important: * Part # 84255088 Front Passenger Airbag Inflator Kit (Single Stage - HD pickup trucks) is in very limited supply and will be replaced by a new service part in the very near future. Once the new part is released, part # 84255088 will be obsolete and unusable for this field action. These parts cannot be returned due to their hazardous goods shipping restrictions. DO NOT order this part for shelf stock in your inventory, this is a field fix part only. Only order this part for a customer vehicle that is being serviced”.

Does this mean if I install part number 84255088 in a 2500/3500 pickup, the recall will have to be done again?

A9)No, the recall will not have to be done again.  The recall will be closed with the use of part 84255088.  GM put this comment in the bulletins to encourage dealers to not order this part number for shelf stock because a replacement part is in development now.  If you have a truck in your used inventory or a customer vehicle that needs to be repaired, part 84255088 is acceptable to use.

 

Q10)Can old part 84255088 be installed in a Priority Group 6 heavy duty vehicle now that the new part is available?
A10)The job card date will determine which HD part and labor code to use.

For job cards opened prior to June 1, 2021 the old part number 84255088 and labor code 9105357 must be used in order to avoid claim rejection. This part number does not require the serial number to be recorded on the job card.

For job cards opened June 1, 2021 or later, the new HD part numbers 84594241 (airbag kit) and 84594242 (bracket) and labor code 9105713 must be used in order to avoid claim rejection. Vehicles repaired with the new part number 84594241 MUST have the serial number of the new part number recorded on the job card.

 

Q11)Can new part 84594241 (airbag inflator kit) be installed on a heavy-duty vehicle in Priority Groups 7 to 10?
A11)No. The new part number 84594241 is associated labor code 9105713 and can only be used on Priority Group 6 heavy duty vehicles at this time. The claims will reject for Priority Groups 7 to 10.

 

Q12)Why is XPO Logistics is not returning my phone calls to arrange pickup of  my used inflators?
A12)Due to COVID, the XPO Logistics team is working remote and are unable to man their phone line at this time.  If you need to schedule an airbag return, please contact XPO Logistics at the following email address:  [email protected]  GM will inform dealers via Global Connect when XPO Logistics is back on site and monitoring the phone number included in the return instructions.

 

62 Affected Products

Vehicles

MAKEMODELYEAR
CADILLACESCALADE2007-2011
CADILLACESCALADE ESV2007-2011
CADILLACESCALADE EXT2007-2011
CHEVROLETAVALANCHE2007-2011
CHEVROLETSILVERADO 15002007-2011
CHEVROLETSILVERADO 25002009-2011
CHEVROLETSILVERADO 35002009-2011
CHEVROLETSUBURBAN2007-2011
CHEVROLETTAHOE2007-2011
GMCSIERRA 15002007-2011
GMCSIERRA 25002009-2011
GMCSIERRA 35002009-2011
GMCYUKON2007-2011
GMCYUKON XL2007-2011

39 Associated Documents

Manufacturer Notices(to Dealers,etc) - Dealer Message re Recall #N212328760-GMT 900 Air Bag Inflator-Normal Ordering Instructions & Special Pallet Order Instructions and Cutoff.

RCMN-21V050-0038.pdf 50.61KB

RCMN-21V050-0038

Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions Updated

RCMN-21V050-9934.pdf 67.941KB

RCMN-21V050-9934

Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328760 Front Passenger Airbag Takata Inflator – Priority Group 6

RMISC-21V050-2715.pdf 138.782KB

RMISC-21V050-2715

Manufacturer Notices(to Dealers,etc) - Dealer Notification re Safety Recall N212328760 Front Passenger Airbag Takata Inflator – Priority Group 6

RCMN-21V050-9223.pdf 63.373KB

RCMN-21V050-9223

Miscellaneous Document - Product Vechicle Information Spreadsheet

RMISC-21V050-1565.pdf 249.927KB

RMISC-21V050-1565

Recall 573 Report

RCLRPT-21V050-2792.PDF 237.161KB

RCLRPT-21V050-2792

Recall Acknowledgement

RCAK-21V050-2036.pdf 645.984KB

RCAK-21V050-2036

Manufacturer Notices(to Dealers,etc) - Dealer Message re Safety Recall N212328760-02 Front Passenger Airbag Takata Inflator – Priority Group 6 Customer Letter Added for Light Duty (1500) Pickup and Sport Utility Vehicles (SUV) ONLY

RCMN-21V050-5792.pdf 61.253KB

RCMN-21V050-5792

Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions

RMISC-21V050-5879.pdf 146.177KB

RMISC-21V050-5879

Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328760 Front Passenger Airbag Takata Inflator – Priority Group 6

RMISC-21V050-4057.pdf 138.84KB

RMISC-21V050-4057

ISSUED Owner Notification Letter(Part 577)

RCONL-21V050-6112.pdf 118.075KB

RCONL-21V050-6112

Safety Bulletin re N212328760 Front Passenger Airbag Takata Inflator – Priority Group 6

RCSB-21V050-1733.pdf 1867.947KB

RCSB-21V050-1733

Manufacturer Notices(to Dealers,etc) - Dealer Message re Front Passenger Airbag Stop Sale Announcement

RCMN-21V050-8213.pdf 10.298KB

RCMN-21V050-8213

Defect Notice 573 Report

RCLRPT-21V050-5940.PDF 237.166KB

RCLRPT-21V050-5940

Safety Bulletin - Product Safety Recall Announcement re N212328760 Front Passenger Airbag Takata Inflator – Priority Group 6

RCSB-21V050-2204.pdf 2169.489KB

RCSB-21V050-2204

Manufacturer Notices(to Dealers,etc) - Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions

RCMN-21V050-9161.pdf 10.412KB

RCMN-21V050-9161

ISSUED Interim Owner Notification Letter(Part 577)

RIONL-21V050-7631.pdf 138.656KB

RIONL-21V050-7631

Manufacturer Notices(to Dealers,etc) - Dealer Message re Update re Takata Airbag Pallet Order

RCMN-21V050-8770.pdf 212.445KB

RCMN-21V050-8770

Recall Quarterly Report #1, 2021-1

RCLQRT-21V050-2784.PDF 211.16KB

RCLQRT-21V050-2784

ISSUED Owner Notification Letter(Part 577)

RCONL-21V050-6769.pdf 118.075KB

RCONL-21V050-6769

Safety Bulletin re N212328760 Front Passenger Airbag Takata Inflator – Priority Group 6

RCSB-21V050-2681.pdf 2075.281KB

RCSB-21V050-2681

Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328760 Front Passenger Airbag Takata Inflator – Priority Group 6

RMISC-21V050-1025.pdf 138.841KB

RMISC-21V050-1025

Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions

RMISC-21V050-2553.pdf 147.897KB

RMISC-21V050-2553

Manufacturer Notices(to Dealers,etc) - Dealer Message re Safety Recall N212328760 01 Front Passenger Airbag Takata Inflator – Priority Group 6 Revised Model Years and Inflator Return Instructions

RCMN-21V050-0100.pdf 58.268KB

RCMN-21V050-0100

Manufacturer Notices(to Dealers,etc) - Dealer Message re UPDATE: Recall PN 84304240 GMT 900 Air Bag Inflator Pallet Orders Offering another opportunity to order pallet qty. of PN 84304240 for GMT 900 Recall - Air Bag Inflator. Deadline is Thursday, April 15, 2021.

RCMN-21V050-3530.pdf 60.123KB

RCMN-21V050-3530

Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions

RMISC-21V050-9822.pdf 147.089KB

RMISC-21V050-9822

Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions Updated

RCMN-21V050-7220.pdf 98.008KB

RCMN-21V050-7220

Manufacturer Notices(to Dealers,etc) - Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls VINs Re-opened for Additional Service

RCMN-21V050-4110.pdf 11.16KB

RCMN-21V050-4110

ISSUED Owner Notification Letter(Part 577)

RCONL-21V050-4047.pdf 122.722KB

RCONL-21V050-4047

Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recall N212328760-03 Front Passenger Airbag Takata Inflator – Priority Group 6 Parts, Warranty and Service Procedure Revision

RCMN-21V050-1075.pdf 62.894KB

RCMN-21V050-1075

Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328760 Front Passenger Airbag Takata Inflator – Priority Group 6

RMISC-21V050-8746.pdf 138.584KB

RMISC-21V050-8746

Safety Bulletin - N212328760 Front Passenger Airbag Takata Inflator – Priority Group 6

RCSB-21V050-0257.pdf 1834.262KB

RCSB-21V050-0257

Manufacturer Notices(to Dealers,etc) - REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions Updated – V3

RCMN-21V050-1709.pdf 63.305KB

RCMN-21V050-1709

Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions

RMISC-21V050-9807.pdf 150.632KB

RMISC-21V050-9807

Manufacturer Notices(to Dealers,etc) - Dealer Message re Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Priority Group 6 Heavy-Duty Part Information

RCMN-21V050-4283.pdf 11.698KB

RCMN-21V050-4283

ISSUED Owner Notification Letter(Part 577)

RCONL-21V050-7921.pdf 118.075KB

RCONL-21V050-7921

Manufacturer Notices(to Dealers,etc) - REVISION: Safety Recall N212328760-04 Front Passenger Airbag Takata Inflator – Priority Group 6 Warranty Information Revision

RCMN-21V050-6389.pdf 62.707KB

RCMN-21V050-6389

Safety Bulletin - N212328760 Front Passenger Airbag Takata Inflator – Priority Group 6 (air bag serial number updated in bulletin).

RCSB-21V050-0476.pdf 2121.497KB

RCSB-21V050-0476

Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328760 Front Passenger Airbag Takata Inflator – Priority Group 6

RMISC-21V050-0512.pdf 138.584KB

RMISC-21V050-0512

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V050&docType=RCL

For the most up to date documents from NHTSA for this Recall, click the lick above

1 Associated Investigation

Air Bag Inflator Rupture
NHTSA ID: EA15001
Dated opened: February 24, 2015

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers. All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.

During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers. Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation. The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures. As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.

Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida. Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas. Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions. During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.

Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina. Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls. Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity. Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing. All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.

The investigation now includes all manufacturers and vehicles known to be affected at this time. ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.

The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

 

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LAUNCH OBD2 Scanner CRP123 - 2022 Model Engine/ABS/SRS/Transmission Diagnostic Scan Tool SRS Code Reader,Free Update
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FOXWELL NT630 Plus OBD2 Scanner ABS SRS Code Reader Automotive OBDII SRS Airbag Diagnostic Scanner and ABS Brake Bleed Scan Tool
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Bestseller No. 3
TOPDON AL600 OBD2 Scanner Code Reader with Active Test |ABS&SRS Diagnostics| Car Maintenance Reset Service of Oil, BMS, SAS| Full OBD2 Functions | Lifetime Free Update | LED Lights
TOPDON AL600 OBD2 Scanner Code Reader with Active Test |ABS&SRS Diagnostics| Car Maintenance Reset Service of Oil, BMS, SAS| Full OBD2 Functions | Lifetime Free Update | LED Lights
  • 【ABS & SRS Scan Tool 】 Help you diagnose issues with both anti-lock braking system (ABS) and internal airbag system (SRS); test their sensors, valves, or solenoids; and keep track of any threats in real time to prevent unexpected damage with these 2 essential safety systems, which a normal OBD2 scanner cannot do. Compatible with GM, Nissan, Fiat, Benz, Volvo, LandRover, BMW, USAFord.
  • 【3 Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this diagnostic tool, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
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  • 【User-Oriented 】 Physically, you will like the feel of this obd2 scanner with the black rubber grip thing all around the outside edge. Durable enough to stand the accidental drop. Thanks to its easily accessible menu, you can operate all functions in minutes, with the press of a few buttons. 3-color LEDs intuitively indicate if everything's good, there's a warning, or there's a serious issue. There’s even an LED integrated into the connector port so you can hook it up in darkness.
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Bestseller No. 4
INNOVA 6100P OBD2 Scanner ABS SRS Transmission, Car Code Reader Diagnostic Scan Tool with Oil Reset /Battery & Alternator Test /Full OBD II /Live Data /Repair Solutions 2 APP
INNOVA 6100P OBD2 Scanner ABS SRS Transmission, Car Code Reader Diagnostic Scan Tool with Oil Reset /Battery & Alternator Test /Full OBD II /Live Data /Repair Solutions 2 APP
  • 【Check Engine Light】The obd2 scanner 6100P shows fault codes with DTC Severity and quickly reveals the cause of "Check Engine" light warnings(MIL). One-press hot key to turn off check engine light after vehicle maintenance. Live data displays plenty of vehicle data present, such as engine coolant temperature, fuel injector pulse width(fuel trim), RPM, spark timing, etc.
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  • 【Oil Light Reset+Oil Level/Oil Life】The Oil Reset feature provides step-by-step reset procedures after an oil change for most 1996 and newer OBD2 vehicles. The free stepwise guide which 6100P scan tool provides as regards oil change reset and drive cycle procedures may be a major relieve for beginners. This abs srs code reader can also monitor your oil level and its service life.
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Bestseller No. 5
LAUNCH OBD2 Scanner-2022 New CRP129E Scan Tool for TCM Eng ABS SRS Code Reader, Oil/EPB/TPMS/SAS/Throttle Body Reset Diagnostic Tool with Carry Bag, AutoVIN WiFi Update,Upgraded of CRP123
LAUNCH OBD2 Scanner-2022 New CRP129E Scan Tool for TCM Eng ABS SRS Code Reader, Oil/EPB/TPMS/SAS/Throttle Body Reset Diagnostic Tool with Carry Bag, AutoVIN WiFi Update,Upgraded of CRP123
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Bestseller No. 6
OBD2 Scanner TOPDON AL600, ABS SRS Code Reader Car Diagnostic Scan Tool, Active Test for ABS, SRS Diagnostics, with Car Maintenance Reset Service of Oil, BMS, SAS
OBD2 Scanner TOPDON AL600, ABS SRS Code Reader Car Diagnostic Scan Tool, Active Test for ABS, SRS Diagnostics, with Car Maintenance Reset Service of Oil, BMS, SAS
  • ABS/SRS OBD2 Scanner ➤ Enjoy this OBD2 scanner to reveal exact issues underlying in your brake, airbag, and engine systems, test individual ABS/SRS sensors, valves, or solenoids to quickly locate malfunctions (compatible with GM, Nissan, Fiat, Benz, Volvo, Land Rover, BMW, USA Ford), making sure critical safety systems work in perfect harmony together against unexpected accidents to be safe than sorry.
  • 3 Most Needed Service Functions ➤ This code reader guides you through step by step procedures to reset oil service light and programmed mileage intervals for engine efficiency ➤Oil Reset; to calibrate steering wheel position for vehicle’s traveling in a straight line ➤SAS Reset; to clear the original low battery fault information against coming battery failures or damage ➤BMS Reset; saving your needless visits to mechanics.
  • Full OBD2 Diagnostics ➤ Say goodbye to the hassle of manual check-ups via this check engine code reader. Quickly correct Check Engine Light warning on most OBD2/CAN compatible vehicles. Easily access to your emission status with one simple click I/M Readiness; and being filled with features for live data readings, freeze frame data, plus EVAP system, onboard monitor test means this scan tool checks all daily car care boxes.
  • Thrives on Simplicity ➤ Red-Yellow-Green LEDs in this OBD2 scanner quickly show the overall DTC status without toggling through menu selections. ➤HELP hotkey takes you directly to detailed descriptions/tips. Read/Erase DTC, I/M readiness shortcuts are added for optimized operation, along with DTC Lookup library for interpreting codes, designing the OBD2 code reader a pleasure to use right out of the package even for beginners.
  • 24/7 Helpful Service ➤ Get instant, free lifetime access to the most recent updates to add new car models and troubleshooting bugs making the srs code reader a long-term investment for any home mechanics. 🚩The 1 year of quality assurance sweetens the worry-free deal even further. Multilingual Menu: English, French ,German ,Spanish, Portuguese, Russian, Japanese, Italian.
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Bestseller No. 7
Autel AutoLink AL619 OBD2 Scanner, ABS, SRS Airbag Scan Tool, Turn Off ABS, Airbag Warning Lights, Ready Test, Advanced Version of ML619
Autel AutoLink AL619 OBD2 Scanner, ABS, SRS Airbag Scan Tool, Turn Off ABS, Airbag Warning Lights, Ready Test, Advanced Version of ML619
  • 👍【ABS/SRS DIAGNOSIS】Autel AutoLink AL619 car diagnostic tool can read/erase ABS/SRS fault codes on sedans and light trucks, and show definitions of each code, display live data of multiple sensors in graph to locate fault causes and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. NOTE: ABS SRS Scan does NOT work on vehicles after 2015, and functions are not universal. Please send VIN number to 🚘auteldirect @ outlook . com🚘 to check compatibility.
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Bestseller No. 8
ANCEL FX2000 Enhanced Four-System Diagnostic Scanner, Premier Auto ABS SRS Airbag Transmission Scan Tool, Car Check Engine OBD2 Code Reader with 16GB TF Card [2022 Newest Version]
ANCEL FX2000 Enhanced Four-System Diagnostic Scanner, Premier Auto ABS SRS Airbag Transmission Scan Tool, Car Check Engine OBD2 Code Reader with 16GB TF Card [2022 Newest Version]
  • MANUFACTURER-LEVEL DIAGNOSTICS : If the warning lights for the engine, ABS, airbag and transmission are flashing on the dashboard, even beginners can use it to read the data to find out what the fault codes mean, how serious the fault is and what options there are to fix it before you go to the repair shop. After the repair, it can even clear the fault code and turn off the warning light. If you are equipped with accurate information, you can avoid auto repair scams. No training is required.
  • OBD-LEVEL DIAGNOSTICS : Allows you to easily diagnose engine problems and turn off the warning light. It can not only accurately determine codes and possible causes, but also perform all OBD test modes such as DTC search, O2 sensor test, I/M readiness test, on-board monitor test, live data stream display, freeze frame data display, EVAP system test, retrieve vehicle information and generate diagnostic reports, saving vehicle owners a lot of time and money in maintenance.
  • LIVE DATA STREAM WITH GRAPH : Can quickly display data from a live view of vehicle sensors in test and graph formats. This includes ECU reports and automatic readout of VIN as well as data streams for engine, transmission, ABS, SRS(airbag) and generating a variety of diagnostic reports for the vehicle. With the help of the graphical display, data logging, and DTC tips and repeats, users can determine the cause of a variety of trouble codes much faster.
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SaleBestseller No. 9
INNOVA 6200P OBD2 Scanner ABS SRS Transmission All Systems Code Reader with Battery Reset Oil Light Reset, Car Diagnostic Scan Tool with Battery & Alternator Test /Live Data
INNOVA 6200P OBD2 Scanner ABS SRS Transmission All Systems Code Reader with Battery Reset Oil Light Reset, Car Diagnostic Scan Tool with Battery & Alternator Test /Live Data
  • 【All Systems Diagnosis】The ALL Module Network Scan Function is a scan done by the tool that includes all supported systems within the vehicle.this systems can pertrain to main system of Engine, ABS (Brake), SRS( Airbag), Transmission, door Module,Audio control,Air Conditioning control,PCM(Powertrain Control),HVAC and more.
  • 【Battery Reset+Oil Light Reset】This innova 6200P OBD2 scan tool can evaluate the battery charge state, monitor the closed-circuit current, register the battery replacement, etc, the 6200P code reader can also reset your oil maintenance light and view important maintenance information necessary for servicing your vehicle .
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Bestseller No. 10
FOXWELL Car Scanner NT604 Elite OBD2 Scanner ABS SRS Transmission, Check Engine Code Reader,Diagnostic Scan Tool with SRS Airbag Scanner,Car Diagnostic Scanner for Cars
FOXWELL Car Scanner NT604 Elite OBD2 Scanner ABS SRS Transmission, Check Engine Code Reader,Diagnostic Scan Tool with SRS Airbag Scanner,Car Diagnostic Scanner for Cars
  • 🎁【Check Your Gift】We offer a free OBD 16 pin extension convert cable to encourage you to try this code reader scan tool.Just click "Extra Saving" under price and add both to your cart. Limited quantity. First come, first served.🎄【Great Gift Idea】: Top present choice for your father, husband, brother or boyfriend.EVERY CAR OWNER WILL NEED IT! It comes with protective case with rugged and handy design.Get NT604 Elite car code reader and give your lover a surprise!
  • 🔔【Easy to Use--Work out of box】+【FOXWELL 2022 New Version】 FOXWELL NT604 Elite scan tool is the 2022 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
  • 🍎【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your lovely cars and pinpoint the problem for you, which saves time and money for you. It will turn off the warning light for you after you fix the problem, making you to know more about your cars and do your own repair.
  • 🥑【2 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100 USD), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual emission test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
  • 🍓【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car diagnostic scanner for all cars with reset will allows you to get your VIN and vehicle info rapidly, no need to take time to find your VIN and input one by one. What’s more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe).You don’t need to pay extra software fee.
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Last update on 2022-01-27 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2022-01-27 / Affiliate links / Images from Amazon Product Advertising API

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