“This site contains affiliate links for which OEMDTC may be compensated” |
Condition
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2021 model year Cadillac Escalade and Escalade ESV, Chevrolet Suburban and Tahoe, and GMC Yukon and Yukon XL vehicles. In these vehicles, the wrong seat-belt bolt may have been used at one or more fastening locations to secure the seat belt to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle. If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant, increasing risk of occupant injury in a crash.
Correction
Dealers will replace bolts at suspect seat-belt attachment locations.
Parts
Quantity | Part Name | Part No. |
1 | Bolt | 11611776 |
Check if your Vehicle has a Recall
SEOCONTENT-START
Product Safety Recall
N202322233 Seat Belt May Not Be Properly Attached
Copyright 2020 General Motors. All Rights Reserved. Page 1 of 6
Release Date:
December 2020
Revision:
00
Attention:
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.
All involved vehicles that are in dealer inventory must be held and not delivered to customers, dealer traded, or used for demonstration purposes until the repair contained in this bulletin has been performed on the vehicle.
Make
Model
Model Year
RPO
Description
From
To
Cadillac
Escalade
2021
2021
Cadillac
Escalade ESV
Chevrolet
Suburban
Chevrolet
Tahoe
GMC
Yukon
GMC
Yukon XL
Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.
Condition
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2021 model year Cadillac Escalade and Escalade ESV, Chevrolet Suburban and Tahoe, and GMC Yukon and Yukon XL vehicles. In these vehicles, the wrong seat-belt bolt may have been used at one or more fastening locations to secure the seat belt to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle. If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant, increasing risk of occupant injury in a crash.
Correction
Dealers will replace bolts at suspect seat-belt attachment locations.
Parts
Quantity
Part Name
Part No.
1
Bolt
11611776
Important: Due to limited initial parts availability, parts should only be ordered when a Dealer has a vehicle with a VIN that is subject to this Recall. If the VIN is subject to this Recall, its recall status in IVH should be listed as “open.” We have also attached information below to access involved VINs for your convenience.
Reminder: Parts may be removed from Retail Inventory Management (RIM). Dealers should review the affected parts to confirm RIM managed status. Parts may have quantity limiters in effect.
Warranty Information
Labor Operation
Description
Labor Time
Trans. Type
Net Item
9105532
Replace Front Row Seat Belt Retractor Mounting Bolt
0.4
ZFAT
N/A
9105533
Replace Second or Third Row Seat Belt Retractor Mounting Bolt
0.9
9105534
Replace Third Row Seat Belt Anchor Bolt
0.8
Service Procedure
IMPORTANT: Not all seat belt system attachment bolts require replacement. Please refer to the VIN table provided below, and search for the VIN of the vehicle you are servicing to determine which seat belt system attachment bolt requires replacement.
Product Safety Recall
N202322233 Seat Belt May Not Be Properly Attached
Page 2 of 6
5699122
Product Safety Recall
N202322233 Seat Belt May Not Be Properly Attached
Page 3 of 6
5699161
NOTE: The bolt being removed from the vehicle may not have cut the proper threads in the nut when the vehicle
was manufactured. If this occurred, expect to feel resistance for the complete bolt length when removing the
bolt. When the new bolt is being installed in an unthreaded nut, there will be resistance as the self-threading bolt
threads the nut. There will be an initial resistance while the thread is being cut, followed by a reduction in
resistance. This is an expected condition. Continue tightening the bolt until the retractor or belt bracket is
secured. To complete the installation, tighten the bolt to the proper torque specification.
Service Procedure for First Row Outer Seatbelt Retractor Mounting Bolt
1. Remove the center pillar lower trim panel. It is not necessary to disconnect the seat belt from the seat belt anchor
plate tensioner. Refer to Center Pillar Lower Trim Panel Replacement in SI.
5618244
2. Remove and discard the lower retractor bolt (2).
3. Install the new retractor mounting bolt. Refer to the note above for installation details. Tighten the new service bolt
to 45 N.m (33 lb. ft).
Product Safety Recall
N202322233 Seat Belt May Not Be Properly Attached
Page 4 of 6
4. Reinstall the center pillar lower trim panel. Refer to Center Pillar Lower Trim Panel Replacement in SI.
Service Procedure for Second or Third Row Outer Seatbelt Retractor Mounting Bolt
NOTE: When performing the following steps, it is not necessary to remove the third-row seat or disconnect the seat belts.
1. Remove the rear compartment floor stowage compartment. Refer to Rear Compartment Floor Stowage Trim
Compartment Replacement in SI.
2. Remove the quarter lower rear trim panel. Refer to Quarter Lower Rear Trim Panel Replacement in SI.
5607363
Second Row Retractor Mounting bolt (2)
5634145
Third Row Retractor Mounting Bolt (1)
3. Remove the second or third row seat belt retractor bolt as required. Discard the bolt.
4. Install the new retractor mounting bolt. Refer to the note above for installation details. Tighten the new service bolt
to 45 N.m (33 lb. ft).
5. Reinstall the quarter lower rear trim panel. Refer to Quarter Lower Rear Trim Panel Replacement in SI.
6. Reinstall the rear compartment floor stowage compartment. Refer to Rear Compartment Floor Stowage Trim
Compartment Replacement in SI.
Third Row Seat Belt Anchor Bolt Replacement
1. Remove the third-row seat. Refer to 3rd Row Seat Removal and Installation in SI.
Product Safety Recall
N202322233 Seat Belt May Not Be Properly Attached
Page 5 of 6
5612585
2. Locate the third-row seat belt anchor bolt (1). Remove and discard the bolt.
3. Install the new seat belt anchor bolt. Refer to the note above for installation details. Tighten the new service bolt to 45 N.m (33 lb. ft).
4. Reinstall the third-row seat. Refer to 3rd Row Seat Removal and Installation in SI.
Dealer Responsibility – For USA & Export (USA States, Territories, and Possessions)
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
Dealer Responsibility – All
All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession and subject to this recall must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration, or any other purpose.
All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter. In summary, whenever a vehicle subject to this field action enters your vehicle inventory you must take the steps necessary to ensure the program correction has been made before selling the vehicle. In addition, for vehicles entering your facility for service, you are required to ensure the customer is aware of the open field action and make every reasonable effort to implement the program correction as set forth in this bulletin prior to releasing the vehicle.
Product Safety Recall
N202322233 Seat Belt May Not Be Properly Attached
Page 6 of 6
Dealer Reports
For dealers with involved vehicles, a listing has been prepared and will be available through GM GlobalConnect Maxis Field Action Reports or sent directly to export dealers. The Inventory tab of the dealer reports will contain VINs that apply to this recall. This information is intended to assist dealers with the PROMPT COMPLETION of these vehicles. The Customer In-Service tab will contain customer names and addresses from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall may be a violation of law in several states.
Courtesy Transportation – For USA & Canada
Courtesy transportation is available for customers whose vehicles are involved in a product program and still within the warranty coverage period. See General Motors Service Policies and Procedures Manual for courtesy transportation program details.
Customer Notification
USA & Canada – General Motors will notify customers of this recall on their vehicle.
Export – Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act.
GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information.
We Support Voluntary Technician Certification
********************************************************************************
GLOBAL SAFETY FIELD INVESTIGATIONS
DCS5631
URGENT – DISTRIBUTE IMMEDIATELY
Date: December 23, 2020
Subject: N202322233 – Safety Recall
Seat Belt May Not Be Properly Attached
Models: 2021 Cadillac Escalade and Escalade ESV
2021 Chevrolet Suburban
2021 Chevrolet Tahoe
2021 GMC Yukon and Yukon XL
To: All General Motors Dealers
General Motors is releasing Safety Recall N202322233 today. The total number of U.S. vehicles involved is approximately 33. Please see the attached bulletin for details.
Question and Answer Document (Q&A)
Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns.
Customer Letter Mailing
The customer letter mailing will begin in the near future.
Global Warranty Management (GWM)
The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated December 24, 2020 or sooner. A list of involved vehicles in dealer new inventory is attached to this message. Please hold all warranty transactions until IVH has been updated.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS
SEOCONTENT-END
Frequently Asked Questions (FAQs) for Safety Recall N202322233
Seat Belt May Not Be Properly Attached
These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.
Q1) Which vehicles are involved?
2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban and Tahoe, GMC Yukon and Yukon XL
Q2) What is the issue or condition?
In these vehicles, the wrong seat-belt bolt may have been used at one or more fastening locations to secure the seat belt to the vehicle.
Q3) What symptoms may be experienced? What warning signs may be associated with the issue or condition described?
None
Q4) What is the remedy/repair?
Dealers will replace bolts at suspect seat-belt attachment locations.
Q5) What is the safety risk? Is the vehicle safe to drive?
If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle. If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant, increasing risk of occupant injury in a crash.
Q6) Does the customer have to pay for this remedy/repair?
No, this inspection/repair will be done at no cost to the customer.
Q7) Is the remedy/repair available now?
Yes, please see the attached bulletin for details.
Q8) What should customers do until recall repairs can be completed? Are there any special instructions?
If special instructions are provided, they will be included in the notification letters to customers.
Q9) How can customers check to see if their vehicle is involved in this field action?
Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.
Q10) If customers are concerned, can they get a rental car or courtesy transportation?
Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall. Please refer to Warranty Administration Bulletin #17-NA-073: Field Action Courtesy Transportation Policy for further information.
SEOCONTENT-START
Product Safety Recall
N202322233 Seat Belt May Not Be Properly Attached
Copyright 2021 General Motors. All Rights Reserved. Page 1 of 7
Release Date: January 2021 Revision: 01
Revision Description: This bulletin has been revised to include a copy of the customer notification letter.
Please discard all copies of bulletin N202322233.
Attention: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor
vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or
noncompliance is remedied.
All involved vehicles that are in dealer inventory must be held and not delivered to customers, dealer
traded, or used for demonstration purposes until the repair contained in this bulletin has been performed
on the vehicle.
Make Model
Model Year
From To RPO Description
Cadillac Escalade
2021 2021
Cadillac Escalade ESV
Chevrolet Suburban
Chevrolet Tahoe
GMC Yukon
GMC Yukon XL
Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management
system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections
and/or repairs.
Condition General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2021
model year Cadillac Escalade and Escalade ESV, Chevrolet Suburban and Tahoe, and GMC Yukon
and Yukon XL vehicles. In these vehicles, the wrong seat-belt bolt may have been used at one or
more fastening locations to secure the seat belt to the vehicle. If an incorrect bolt was used, the seat
belt may not be properly attached to the vehicle. If a seat belt assembly is not properly attached to
the vehicle, the seat belt may not properly restrain an occupant, increasing risk of occupant injury in a
crash.
Correction Dealers will replace bolts at suspect seat-belt attachment locations.
Parts
Quantity Part Name Part No.
1 Bolt 11611776
Important: Due to limited initial parts availability, parts should only be ordered when a Dealer has a vehicle with
a VIN that is subject to this Recall. If the VIN is subject to this Recall, its recall status in IVH should be listed as
“open.” We have also attached information below to access involved VINs for your convenience.
Reminder: Parts may be removed from Retail Inventory Management (RIM). Dealers should review the affected parts
to confirm RIM managed status. Parts may have quantity limiters in effect.
Warranty Information
Labor
Operation Description
Labor
Time
Trans.
Type
Net
Item
9105532 Replace Front Row Seat Belt Retractor Mounting Bolt 0.4
9105533 Replace Second or Third Row Seat Belt Retractor Mounting Bolt 0.9 ZFAT N/A
9105534 Replace Third Row Seat Belt Anchor Bolt 0.8
Service Procedure
IMPORTANT: Not all seat belt system attachment bolts within the vehicle require replacement. To determine
which seat belt system attachment bolt requires replacement, please refer to the VIN table provided below.
Search for the VIN of the vehicle you are servicing to identify the affected location.
Product Safety Recall
N202322233 Seat Belt May Not Be Properly Attached
Page 4 of 7
5618244
2. Remove and discard the lower retractor bolt (2).
3. Install the new retractor mounting bolt. Refer to the note above for installation details. Tighten the new service bolt
to 45 N.m (33 lb. ft).
4. Reinstall the center pillar lower trim panel. Refer to Center Pillar Lower Trim Panel Replacement in SI.
Service Procedure for Second or Third Row Outer Seatbelt Retractor Mounting Bolt
NOTE: When performing the following steps, it is not necessary to remove the third-row seat or disconnect the seat belts.
1. Remove the rear compartment floor stowage compartment. Refer to Rear Compartment Floor Stowage Trim
Compartment Replacement in SI.
2. Remove the quarter lower rear trim panel. Refer to Quarter Lower Rear Trim Panel Replacement in SI.
5607363
Second Row Retractor Mounting bolt (2)
Product Safety Recall
N202322233 Seat Belt May Not Be Properly Attached
Page 5 of 7
5634145
Third Row Retractor Mounting Bolt (1)
3. Remove the second or third row seat belt retractor bolt as required. Discard the bolt.
4. Install the new retractor mounting bolt. Refer to the note above for installation details. Tighten the new service bolt
to 45 N.m (33 lb. ft).
5. Reinstall the quarter lower rear trim panel. Refer to Quarter Lower Rear Trim Panel Replacement in SI.
6. Reinstall the rear compartment floor stowage compartment. Refer to Rear Compartment Floor Stowage Trim
Compartment Replacement in SI.
Third Row Seat Belt Anchor Bolt Replacement
1. Remove the third-row seat. Refer to 3rd Row Seat Removal and Installation in SI.
5612585
2. Locate the third-row seat belt anchor bolt (1). Remove and discard the bolt.
3. Install the new seat belt anchor bolt. Refer to the note above for installation details. Tighten the new service bolt to
45 N.m (33 lb. ft).
4. Reinstall the third-row seat. Refer to 3rd Row Seat Removal and Installation in SI.
Dealer Responsibility – For USA & Export (USA States, Territories, and Possessions)
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle
equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is
remedied.
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type
must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair
within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the
condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably
equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To
Product Safety Recall
N202322233 Seat Belt May Not Be Properly Attached
Page 6 of 7
avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment
with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told
how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable
time.
Dealer Responsibility – All
All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession
and subject to this recall must be held and inspected/repaired per the service procedure of this bulletin before customers
take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded,
released to auction, used for demonstration, or any other purpose.
All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System
(CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting
an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified
for sale within the CPOIS system, or once again be used in the CTP program.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle,
or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer
information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the
required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this
bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the
customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this field action enters your vehicle inventory you must take the steps
necessary to ensure the program correction has been made before selling the vehicle. In addition, for vehicles entering
your facility for service, you are required to ensure the customer is aware of the open field action and make every
reasonable effort to implement the program correction as set forth in this bulletin prior to releasing the vehicle.
Dealer Reports
For dealers with involved vehicles, a listing has been prepared and will be available through GM GlobalConnect Maxis
Field Action Reports or sent directly to export dealers. The Inventory tab of the dealer reports will contain VINs that apply
to this recall. This information is intended to assist dealers with the PROMPT COMPLETION of these vehicles. The
Customer In-Service tab will contain customer names and addresses from Motor Vehicle Registration Records. The use
of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall may be a
violation of law in several states.
Courtesy Transportation – For USA & Canada
Courtesy transportation is available for customers whose vehicles are involved in a product program and still within the
warranty coverage period. See General Motors Service Policies and Procedures Manual for courtesy transportation
program details.
Customer Notification
USA & Canada – General Motors will notify customers of this recall on their vehicle (see copy of customer letter included
with this bulletin).
Export – Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor
Vehicle Safety Act.
GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer” They are written to inform these technicians of
conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle Properly trained
technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely If a condition is described, DO NOT
assume that the bulletin applies to your vehicle, or that your vehicle will have that condition See your dealer for information on whether your
vehicle may benefit from the information
We Support
Voluntary Technician
Certification
Product Safety Recall
N202322233 Seat Belt May Not Be Properly Attached
Page 7 of 7
IMPORTANT SAFETY RECALL
January 2021
This notice applies to your vehicle, VIN: _____________________________________
Dear General Motors Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2021 model year
Cadillac Escalade and Escalade ESV, Chevrolet Suburban and Tahoe, and GMC Yukon and Yukon XL vehicles. As a
result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your
safety and continued satisfaction with our products.
I M P O R T A N T
• Your vehicle is involved in GM safety recall N202322233.
• Schedule an appointment with your GM dealer.
• This service will be performed for you at no charge.
Why is your vehicle
being recalled?
In these vehicles, the wrong seat-belt bolt may have been used at one or more
fastening locations to secure the seat belt to the vehicle. If an incorrect bolt was used,
the seat belt may not be properly attached to the vehicle. If a seat belt assembly is
not properly attached to the vehicle, the seat belt may not properly restrain an
occupant, increasing risk of occupant injury in a crash.
What will we do? Your GM dealer will replace bolts at suspect seat-belt attachment locations. This
service will be performed for you at no charge. Because of service scheduling
requirements, it is likely that your dealer will need your vehicle longer than the actual
service correction time of approximately 45 minutes.
What should you
do?
You should contact your GM dealer to arrange a service appointment as soon as
possible.
Do you have
questions?
If you have questions or concerns that your dealer is unable to resolve, please contact
the appropriate Customer Assistance Center at the number listed below.
Division Number Text Telephones (TTY)
Cadillac 1-866-982-2339 1-800-833-2622
Chevrolet 1-800-630-2438 1-800-833-2438
GMC 1-866-996-9463 1-800-462-8583
Puerto Rico – English 1-800-496-9992
Puerto Rico – Español 1-800-496-9993
Virgin Islands 1-800-496-9994
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to
remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National
Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free
Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to https://www.safercar.gov. The National
Highway Traffic Safety Administration Campaign ID Number for this recall is 20V811.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the
lessee within ten days.
Maryann L. Combs
Vice President
Global Vehicle Safety
GM Recall: N202322233
****************************************************************************************************************
GLOBAL SAFETY FIELD INVESTIGATIONS
DCS5630
URGENT – DISTRIBUTE IMMEDIATELY
Date: December 23, 2020
Subject: N202322232 – Safety Recall
Seat Belt May Not Be Properly Attached
Models: 2021 Chevrolet Silverado 1500
2021 Chevrolet Silverado 2500/3500
2021 GMC Sierra 1500
2021 GMC Sierra 2500/3500
To: All General Motors Dealers
General Motors is releasing Safety Recall N202322232 today. The total number of U.S. vehicles involved is approximately 234. Please see the attached bulletin for details.
Question and Answer Document (Q&A)
Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns.
Customer Letter Mailing
The customer letter mailing will begin in the near future.
Global Warranty Management (GWM)
The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated December 24, 2020 or sooner. A list of involved vehicles in dealer new inventory is attached to this message. Please hold all warranty transactions until IVH has been updated.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS
****************************************************************************************************************
GLOBAL SAFETY FIELD INVESTIGATIONS
DCS5657
URGENT – DISTRIBUTE IMMEDIATELY
Date: January 27, 2021
Subject: N202322233 01 – Safety Recall
Seat Belt May Not Be Properly Attached
Customer Letter Added
Models: 2021 Cadillac Escalade and Escalade ESV
2021 Chevrolet Suburban and Tahoe
2021 GMC Yukon and Yukon XL
To: All General Motors Dealers
This bulletin has been revised to add the customer notification letter. Please discard all copies of N202322233.
Customer Letter Mailing
The customer letter mailing will begin on January 29, 2021.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS
****************************************************************************************************************
SEOCONTENT-END
Safety Bulletin – N202322233 Seat Belt May Not Be Properly Attached
Release Date: January 2021
Revision: 01
RCSB-20V811-0337.pdf 2553.549KB
Safety Bulletin
Release Date: January 2021
Revision: 01
RCSB-20V811-0336.pdf 1848.322KB
Safety Bulletin
Release Date: December 2020
Revision: 00
RCSB-20V811-2658.pdf 1584.702KB
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202322233 Seat Belt May Not Be Properly Attached
RMISC-20V811-8635.pdf 73.431KB
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202322233 Seat Belt May Not Be Properly Attached
RMISC-20V811-8923.pdf 73.431KB
Manufacturer Notices(to Dealers,etc) – Dealer Notification re N202322233 01 – Safety Recall Seat Belt May Not Be Properly Attached Customer Letter Added
Manufacturer Notices(to Dealers,etc) – Dealer Notification re N202322233 – Safety Recall Seat Belt May Not Be Properly Attached
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- RELIABLE CAR HEALTH MONITOR: Are you confused when the ABS/SRS/Transmission/Check Engine warning light is blinking? The AUTOPHIX 3210 PRO Bluetooth Scanner will help you to do a thorough scanning and inspecting of your car and find out the root cause, which saves your time and money. Tip:The warning light will be turned off after the problem is solved. Airbag crash/collision data cannot be cleared, even if you replace the airbag with a new one.
- QUICK DIAGNOSIS: The 3210 PRO is the newest 2024 Enhanced 4-System Bluetooth Code Reader that retrieves vehicle information, reads/clears trouble codes, and displays a 4-in-1 live data stream. You'll easily find out what's wrong with your car. In just a few minutes, you'll be in control of your car!
- EXCLUSIVE APP: Are you tired of the following with third party apps? For example: 1.need to download different apps for different cars? 2. require extra download fees? 3. only support a few functions? 4. can only use one of Android and iOS? Now!One AUTOPHIX 3210 PRO Scanner is enough to solve all the above problems. The must-have wireless/bluetooth automotive diagnostic tool/code reader for today's car owners. iPhone iOS, iPad, Android can be downloaded for free without any additional subscription fees.
- ADVANCED DATA FLOW DISPLAY:AUTOPHIX 3210 PRO Bluetooth code reader allows you to graphically display your vehicle's data flow instead of boring text, including engine coolant temperature, engine RPM, vehicle speed, absolute throttle position, control module voltage, etc. You can view different parameter values corresponding to different times. The advanced data streams provide useful information for entry-level professionals and diyers who can troubleshoot vehicle problems quickly and efficiently.
- 🎄【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 🎅【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 🎄【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 🎅【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 🎄【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 2024 Top Choice for ABS Bleeder Scan Tool - Was the brake pedal always slowly sinking down or becoming loose? This abs brake bleeding scan tool will cycle the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with abs auto bleed. Follow the instruction step by step, even a beginner can use it. Coverage check on FOXWELL official site: Support- Diagnostic Coverage List. Tips: If a vehicle lacks the auto bleed function, this service will not work on the car.
- More Than a Entry Level OBD Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD diagnostics to the next level by customizing all functions for ABS and SRS systems. This srs abs scanner provides in-depth insights on error code diagnosis, wheel speed sensor, airbag circuits, cable connectors monitor and etc. Note: Scanner can not work on Airbag crash data. If the scanner can not connect to the car unit, please check if there is a good connection of them.
- No More Higher End Service than You Needed - One NT630 Plus is enough! This obd2 scanner with abs and srs takes depth diagnosis on Anti-Lock Brake System & SRS/Airbag, and also performs daily reset services. Like Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset functions. The issued parts will operate normally with this car scanner after the faults repaired. Note: Some classic vehicles without the electronic control system can not support reset service.
- Also can Work like NT301 - The NT630 Plus abs code reader connect to the OBD2 port directly. It will diagnose all obd2 modules instantly, displays the live data, locates bad sensors and I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Complicate? Unreadable? - Intuitive LCD display with clear operate instructions, even a beginner can diagnose the car faults with the NT630 Plus. Ergonomic Touch with anti-collision and anti-slip cover design, comfortable for daily car diagnose work. Unique button press sound will provide the overall tactile and visual experience to notice you a task has been completed or a command has been executed.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only., but not for Mac and ios system.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
- 【Buy with Confidence】 As a America's No.1 diagnostic tool brand, Innova stands for innovation, quality, and accessibility in the automotive diagnostic industry. We are known for developing cutting-edge diagnostic tools that are user-friendly, reliable, and made for US by Americans.
- 【Unleash Your Drive's Potential】Much more than a car code reader, the 6100P scanner effectively reads and erases engine, ABS, SRS, and transmission codes for popular US car makes such as Ford, Chevy, Dodge, GM, etc. When the traction light is constantly on, the ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. It also monitors your oil level and oil life status, ensuring optimal vehicle health.
- 【Battery & alternator Test】The Innova 6100P scanner is perfect for assessing the performance of the alternator in your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Drive with Confidence and Peace】Quickly identify if your vehicle needs immediate attention with our Code Severity Levels function. This feature helps you understand whether you need to fix an issue immediately or if it can wait until you get home, keeping warning lights at bay.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! It comes with h-igh-quality host with a strong box. Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- 【 Find Your Vehicles Here】Launch CRP123 obd2 scanner Supports mainstream vehicles on the world,fit for ACURA VW AUDI AUST FORD BENZ BMW CHRYSLER FIAT GM HOLDEN HONDA HYUNDAI INFINITI JAGUAR ISUZU KIA LANDROVER LEXUS MAZDA MITSUBISHI NISSAN OPEL PORSCHE SAAB SEAT SKODA SMART MERCEDES SPRINTER SUBARU SUZUKI SCION TOYOTA USA FORD VOLVO PEUGEOT CITROEN RENAULT EUROFORD.Etc.
- 【Wifi Upgrade】- After you receive our products, for better product experience as well as car diagnositic, please connect to wifi/phone hotspot and accept or take the initiative to update APP operating system and car brand diagnostic software.
- 【Professional 6 System Diagnosis】- This OBD2 scanner has the most commonly system: ABS, SRS, Transmission, Engine, BCM and TPMS, which offers solution to pinpoint troubles of your cars.
- 【7 Most Useful Reset Services】- The car scanner can provides 7 hot maintenance reset: Oil EPB SAS ETS TPMS ABS DF. These powerful reset functions will make your car safer and more reliable.
- 【5" Large HD Touchscreen】- This car diagnostic scanner is equipped with a 5" color HD touchscreen: Compared with other screens, the displayed data and charts will be clearer.
- 【4 in 1 Live Data Display】- The car scanner tool shows live data of each control module by text or graphs, up to 4 parameters can be displayed at the same time. Test reports are easy to share and print.
Last update on 2024-04-08 / Affiliate links / Images from Amazon Product Advertising API
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