Safety Recall N202303150 Chassis Wiring Harness May Contact Leaf Spring Bracket – 2018-2020 Chevrolet 6500XD

“This site contains affiliate links for which OEMDTC may be compensated”

April 3, 2020 NHTSA CAMPAIGN NUMBER: 20V195000

Improperly Routed Chassis Wire Harness

Depending on which wires get damaged, the vehicle can experience stalling and/or reduced functionality of the ABS, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V195

Manufacturer Isuzu Technical Center of America, Inc.

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 2,399

 

Summary

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2020 FTR and Chevrolet 6500XD vehicles. The chassis wire harness outside the relay box may have been improperly routed, potentially allowing the harness to contact the suspension’s leaf spring hanger bracket, allowing the harness to get chafed.

 

Remedy

Isuzu will notify owners, and dealers will repair or replace the existing wire harness, as necessary, and install additional clamps to ensure the wire harness is secured away from the hanger bracket, free of charge. The recall began May 15, 2020. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu’s number for this recall is V2003.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


Frequently Asked Questions (FAQs) for Safety Recall N202303150 Chassis Wiring Harness May Contact Leaf Spring Bracket

 

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.

Q1) Which vehicles are involved?
A1) 2018-2020 Chevrolet 6500XD Low Cab Forward Medium Duty Trucks.

 

Q2) What is the issue or condition?
A2) The chassis wire harness outside the relay box was improperly routed. As routed, it can contact the suspension’s leaf spring hanger bracket, causing the harness to chafe and the wires to be damaged.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?
A3) There are numerous wires within the harness and circuits affected.  Depending on the circuit impacted, the driver may receive a warning and/or a warning light informing the driver that an underlying system has been affected.

 

Q4) What is the remedy/repair?
A4) The remedy will install two new clamps to ensure the harness does not contact the bracket.  

 

Q5) What is the safety risk?  Is the vehicle safe to drive?
A5) Depending on which of the wires within the harness is affected, different systems could be impacted, yielding varying possible results including the possibility of a vehicle stall and/or reduced functionality of the ABS brake system. These results could increase the risk of a crash.

 

Q6) Does the customer have to pay for this remedy/repair?
A6) No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?
A7) Yes.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?
A8) If special instructions are provided, they will be included in the notification letters to customers.  

 

Q9) How can customers check to see if their vehicle is involved in this field action?
A9) Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?
A10) Courtesy transportation is not available for Medium Duty customers.

 

 


Representative Letter – Customer letters are brand, model and model year specific; listing the 17-digit VIN and are personalized.

 

IMPORTANT SAFETY RECALL

 

May 2020

 

This notice applies to your vehicle, VIN: __________________________________

 

Dear General Motors Customer:

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

Isuzu Motors Limited has decided that a defect which relates to motor vehicle safety exists in certain 2018-2020 model year 6500XD Low Cab Forward vehicles.  As a result, GM is conducting a safety recall.  We apologize for this inconvenience.  However, we are concerned about your safety and continued satisfaction with our products.

 

I M P O R T A N T

  • Your vehicle is involved in GM recall N202303150.
  • Schedule an appointment with your GM dealer.
  • This service will be performed for you at no charge.

 

Why is your vehicle being recalled? The chassis wire harness outside the relay box was improperly routed. As routed, it can contact the suspension’s leaf spring hanger bracket, causing the harness to chafe and the wires to be damaged.  Depending on which of the wires within the harness are affected, different systems could be impacted, yielding varying possible results including the possibility of a vehicle stall and/or reduced functionality of the ABS brake system. These results could increase the risk of a crash.
What will we do? Your GM dealer will repair or replace the existing wire harness, as necessary, if it is damaged, and install additional clamps to ensure the undamaged or repaired/replacement wire harness is secured away from the hanger bracket.  This service will be performed for you at no charge.  Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual time of approximately 1 hour and 35 minutes.
Did you already pay for this repair? Even though you may have previously had repairs for this condition, you will still need to take your vehicle to your dealer for additional repairs.  If you have already paid for repairs for the recall condition, please complete the enclosed reimbursement form and present it to your dealer with all required documents.  Working with your dealer will expedite your request, however, if this is not convenient, you may mail the completed reimbursement form and all required documents to Reimbursement Department, PO Box 33170, Detroit, MI 48232-5170.  The completed form and required documents must be presented to your dealer or received by the Reimbursement Department by May 31, 2021, unless state law specifies a longer reimbursement period.
What should you do? You should contact your GM dealer to arrange a service appointment as soon as possible.
Do you have questions? If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below.

 

Division Number Text Telephones (TTY)
Chevrolet 1-800-630-2438 1-800-833-2438
Puerto Rico – English 1-800-496-9992
Puerto Rico – Español 1-800-496-9993
Virgin Islands 1-800-496-9994

 

If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to https://www.safercar.gov.  The National Highway Traffic Safety Administration Campaign ID Number for this recall is 20V195.

 

Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

Maryann Combs
Vice President
Global Vehicle Safety

 

GM Recall N202303150

 



6 Affected Products

Vehicles

MAKE MODEL YEAR
CHEVROLET 6500XD 2018-2020
ISUZU FTR 2018-2020

 


22 Associated Documents

Defect Notice 573 Report

RCLRPT-20V195-4064.PDF 216.147KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [211.08 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-20V195-9654.pdf 83.259KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [81.31 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-20V195-2291.pdf 94.822KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [92.60 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-20V195-9960.pdf 233.151KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [227.69 KB]

 


Remedy Instructions and TSB

RCRIT-20V195-9645.pdf 838.952KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [819.29 KB]

 


Remedy Instructions and TSB

RCRIT-20V195-5795.pdf 815.394KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [796.28 KB]

 


Remedy Instructions and TSB

RCRIT-20V195-4261.pdf 973.187KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [950.38 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-20V195-8094.pdf 204.322KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [199.53 KB]

 


Recall Acknowledgement

RCAK-20V195-6992.pdf 244.932KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [239.19 KB]

 


Remedy Instructions and TSB

RCRIT-20V195-9659.pdf 948.311KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [926.08 KB]

 


Recall 573 Report- Amendment 1

RCLRPT-20V195-5827.PDF 216.4KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [211.33 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-20V195-1979.pdf 11.961KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [11.68 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-20V195-3759.pdf 83.079KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [81.13 KB]

 


ISSUED Owner Notification Letter(Part 577)

RCONL-20V195-1537.pdf 253.148KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [247.21 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-20V195-3885.pdf 9.869KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [9.64 KB]

 


ISSUED Owner Notification Letter(Part 577)

RCONL-20V195-5438.pdf 146.034KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [142.61 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-20V195-8149.pdf 105.177KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [102.71 KB]

 


Recall Quarterly Report #1, 2020-2

RCLQRT-20V195-3085.PDF 211.149KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.20 KB]

 


Recall Quarterly Report #2, 2020-3

RCLQRT-20V195-7403.PDF 211.256KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.30 KB]

 


Recall Quarterly Report #3, 2020-4

RCLQRT-20V195-3210.PDF 211.345KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.39 KB]

 


ISSUED Renotification Notice

RCRN-20V195-2906.pdf 254.965KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [248.99 KB]

 


ISSUED Renotification Notice

RCRN-20V195-9799.pdf 146.078KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [142.65 KB]

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V195&docType=RCL

 


 

“This site contains affiliate links for which OEMDTC may be compensated”
SaleBestseller No. 1
GOOACC 60Pcs Car Wire Loom Routing Clips Assortment - 6 Different Sizes Universal Wiring Harness Routing Clip Replacement Parts for Honda GM Mazda
  • 【HIGH QUALITY MATERIAL】- GOOACC Wire Harness Routing Clip Assortment set is Made of high quality Nylon, durable enough for you to hanging items, More stronger,robuster and vibration resistanter,would not break or crack easily. So the product appearance is exquisite, perfect workmanship.
  • 【GREAT VALUE】- Our Auto Wire Routing clips kit includes 60pcs contains 5 different sizes car clips and 10 pcs car cable ties for Honda GM Mazda's. Not just for these cars, if the sizes and shape meet your needs well, it's also a useful kit.
  • 【UNIVERSAL FIT FOR NISSAN】- The Car Body Clips are are sized and shaped to fit your requirements. Universal shape and size will meet all your needs.
  • 【SAVE TIME AND MONEY】- These car clips can suitable for most of the car use, Comes with a plastic box with compartments for organized storage,Don't worry about lost or damaged body fasteners.
  • 【SATISFACTION】-Please check the size of the prouducts pictures,type and shape to make sure the item is the one that you need.If uou have any problems ,please feel free to contact with us, we will reply to you within 24 hours.
Bestseller No. 2
Benliu 50 Pcs Cable Zip Tie, 8.3x0.2 inch Heavy Duty Nylon Push Mount Self Locking Assortment Black, 8.3x0.2inch(50Pcs)
  • Durable Material: Made of nylon plastic with flame resistance,safe, environmentally,Anti-aging, not easy to break。
  • Dimension: Size: 210mm*5mm/ 8.3" * 0.2"(L*W); Head Diameter: 8mm/ 0.31"; Fits into 1/4" holes。
  • Package includes:50 Pcs x Black 8.3inch Nylon Cable Zip Ties.;Can keep tough in a temperature range from -40℉ to 266℉。
  • Application: Widely used in household, construction, electronic, auto, cable and wire assembly,Can be used to bundle and sort various cables and wires, such as the fixing of wires of lighting, oil pipelines of mechanical equipment, etc。
  • Special design: Self-locking with push mount design, Easy to use,the gears are clear, good insulation and durability。
Bestseller No. 3
Joonzoie 150pcs Wire Loom Clips Car Automotive Harness Routing Clips Assortment Kits - 10 Different Sizes Automotive Wire Routing Clips Replacement Auto Parts for Honda GM Mazda Jeep Wrangler Ford
  • Great Assortment of Size: This Auto Wire Routing clips kit Fits Loom 3/8" To 3/4", includes 150pcs contains 10 different sizes car clips, universal shape and size will meet all your needs, replacement for Honda GM Mazda Jeep Wrangler Ford etc.
  • Durable Material: Our harness routing clips Made of high-quality nylon material, durable, wear-resistant, corrosion-resistant, not easy to break during use, no need to go to a auto parts store and look for different fasteners.
  • Widely Application: Joonzoie Auto Wire Routing clips kit can be used for the Front Bumper, Fender, Fascia, Hood, Body Moldings, Air Ducts, Cladding, Gear Train, Wiring Repair, Seats, Adjusters, Recliners, Shields and Risers Rivet.
  • Save Time And Money: Joonzoie Automotive clips assortment retainer set have 10 common sizes.no more worry about your lost or damaged body fasteners,our auto fender clips set provides you with the safest protection. Easy to install and use, no need to spend more money on repairs or car parts stores.
  • Best Service Guarantee: Please check the size of the prouducts pictures,type and shape to make sure the automotive wire loom is the one that you need.If you have any problems ,take time to contact with us,we are in 24 hours service!
Bestseller No. 4
UNIGT 150pcs Push Mount Cable Zip Tie with Car Wire Loom Routing Clips, Universal Compatible with GM Ford Trucks Cars Sedan UTV Engine Bay Self Locking Straps
  • Must have if you are doing a restoration of your cars or replacing some wiring in engine bay, some of old harness routing clips will be broke or missing
  • Assortment 3 different sizes wiring harness routing clip replacement parts for most cars, can be re-opened and moved if you put it in the wrong location or make further wiring changes
  • Assortment 3 different sizes arrow push mount cable ties allow affixing to a specified anchoring point and securing wires or other components tightly in a space
  • Package Included - 150pcs (120pcs 3-types nylon self locking cable strap+ 30pcs 3-types wire loom clips), help to keep wiring and harnesses routed neatly and securely
  • A fantastic selection of electrical harness retainers, it makes easy to keep them organized and to select the retainer that you need at a good price
Bestseller No. 5
Bestseller No. 6
ZHUBANG Auto Clips Car Wire Harness Routing Assortment Universal 155 PCS Retainer Car Clips Contains 10 Different Sizes Replacement Parts for Honda GM MazdaAA Ford GMC Chevrolet
  • 155PCS CAR WIRE ROUTING CLIPS KIT:Our Auto Wire Routing clips kit includes 100pcs contains 5 different sizes car clips and 55 pcs car cable ties for Honda GM Mazda's car trim panels, door trims, door panels, bumpers, fender clips, hood and splash guard retainer replacement.Satisfy everything you need to save you time and money.
  • MOST COMMON SIZES:Our auto clip wire loom routing clips rivets are made of nylon material for precise replacement.Don't worry about lost or damaged body fasteners.Suitable for most of the car use.
  • DURABLE MATERIAL:Our Wire Harness Routing Clip Assortment set are made of high quality material.More stronger,robuster and vibration resistanter,would not break or crack easily.
  • UNIVERSAL FIT FOR NISSAN:The Car Body Clips are are sized and shaped to fit your requirements.Meet all your needs.
  • SATISFACTION - Please check the size of the prouducts pictures,type and shape to make sure the item is the one that you need.If uou have any problems ,take time to contact with us.
Bestseller No. 7
Xislet 160Pcs Universal Push Mount Cable Zip Tie Compatible with Cars Boat Trailer Polaris UTV Side By Side Jeep Wrangler Nylon Self Locking Cable Strap for Engine Bay Wire Harness Restraint Ties
  • Xislet upgraded arrow push mount cable ties anchors are exactly what you need for auto wiring harnesses, it's good for anchoring wires, cables, and small hoses in the engine bay
  • Cable zip tie with mount allows affixing to a specified anchoring point and securing wires or other components tightly in a space, used to replace old/broken push mount cable ties when working on the engine and electrical system
  • UV and Flame Resistant - Xislet wire fastener cable clips made of high-quality polyamide 66 material, can keep tough in a temperature range from -40℉ to 266℉, multi-purpose for auto use
  • Package included - 160PCS (5-types) car/utv zip ties cable mount in a package, you will need multiple sizes to reinstall an engine and put in a wire
  • Easy to use - binding what you want to sort out, and then put the wrap wire into the head, the self-locking design ensures bundle cables are more tightly and secure, to avoid damaging wire bundle
Bestseller No. 8
Nilight 60Pcs Automotive Wire Loom Routing Clip Wiring Harness Assortment Kit 6 Different Sizes Universal Replacement Parts with Car Cable Ties for Honda GM Mazda 2 Years Warranty
  • 【STURDY AND DURABLE】 - Made of high-quality black nylon material, anti-wear and anti-corrosion, would not break or crack easily during use.
  • 【WIDELY USE】 - Commonly used for Honda GM Mazda automotive trim panels, door trims, door panels, bumpers, fender clips, hood and splash guard replacement.
  • 【Great Value】Car wire loom clips assortment kit complete your accessories stock, when you need them, you don't have to go down to your local automotive shop, its handy to have good clips on hand.
  • 【EASY STORAGE】- Comes with plastic box for organized storage. Compact size, convenient to store or carry with in your car.
  • 【PACKAGE INCLUDE】 - 50Pcs car wire loom routing clips and 10pcs car cable ties
Bestseller No. 9
VAGURFO 120 Packs Car Mount Wire Tie, Nylon Push Mount Cable Zip Tie Strap Self-Locking Tie,Fastener Cable Clips for Sorting Out Cable and Wire Clearly, Household Construction Electronic Auto Industry
  • 【Package Included】The package contains 120 pieces of nylon cable ties, there are 4 types of plugs, 30 pieces of each plug.
  • 【Durable Material】Our wire harness wiring clip sorting set is made of flame-resistant nylon plastic, which is safe, environmentally friendly, anti-aging, and not easy to break.
  • 【Special Design】Self-locking push-fit design, easy to use, clear gears, good insulation, and durable.
  • 【Easy to Use】Bundle the things you want to organize, and then put the bundled wire into the head, the self-locking design ensures that the bundled cables are tighter and safer.
  • 【Wide Applications】These allow to secure to designated anchor points and hold wires or other components securely in the space for replacing old/damaged push-fit cable ties while working on engines and electrical systems. Also widely used in home, construction industry, electronics industry, automotive, cable and wire assembly, packaging and transportation, outdoor activities.
SaleBestseller No. 10

Last update on 2024-03-26 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...