Product Safety Recall A202298320 Rear Door May Open Unexpectedly – 2019-2020 Chevrolet Bolt EV

“This site contains affiliate links for which OEMDTC may be compensated”

March 26, 2020 NHTSA CAMPAIGN NUMBER: 20V184000

Rear Doors May Open While Driving

 

If the rear door opens while driving, or the door handle fails to open the rear door, there is an increased risk of injury to the rear passengers.

 

NHTSA Campaign Number: 20V184

Manufacturer General Motors LLC

Components LATCHES/LOCKS/LINKAGES

Potential Number of Units Affected 897

 

Summary

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Bolt EV vehicles. The door-handle cable inside the rear doors may be too long, allowing contact with the window when it is opened, possibly damaging the cable. A damaged cable may cause the rear door to open unintentionally when the rear window is opened. Additionally, it may cause the rear inside door handle to not work.

 

Remedy

GM will notify owners, and dealers will replace the rear inside door-handle cables, free of charge. The recall began April 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM’s number for this recall is A202298320.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


Parts

Quantity Part Name Part No.
2 Cable- Rear Door Inside Handle 95429664
6 Bolt-Latch 11612102

 


Frequently Asked Questions (FAQs) for Safety Recall A202298320
Rear Door May Open Unexpectedly

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.

 

Q1) Which vehicles are involved?
A1) Certain 2019 – 2020 model-year Chevrolet Bolt EV vehicles.

 

Q2) What is the issue or condition?
A2) When the rear window in these vehicles is opened (i.e., cycled down), the window may contact and damage the cable connected to the rear door’s inside handle.  If, over time, that cable becomes sufficiently damaged by repeated window movement, the rear door may unintentionally open when opening the rear-door window.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?
A3) A damaged cable may also render the rear door’s inside handle inoperable.

 

Q4) What is the remedy/repair?
A4) Dealers will replace the inside-door-handle cable in both rear doors.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?
A5) If a rear door opens unexpectedly while driving, it could increase the risk of injury to rearseat occupants. Until the repair is performed, engaging rear-door child locks will prevent the rear door from unintentionally opening if this condition exists.

 

Q6) Does the customer have to pay for this remedy/repair?
A6) No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?
A7) Yes, the remedy/repair is available now, please see the attached bulletin for details.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?
A8) If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?
A9)

 

Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?
A10) Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 


IMPORTANT SAFETY RECALL

April 2020

This notice applies to your vehicle, VIN: __________________________________

 

Dear General Motors Customer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2019 – 2020 model year Chevrolet Bolt EV vehicles.  As a result, GM is conducting a safety recall.  We apologize for this inconvenience.  However, we are concerned about your safety and continued satisfaction with our products.

 

I M P O R T A N T

  • Your vehicle is involved in GM safety recall A202298320.
  • Schedule an appointment with your GM dealer.
  • This service will be performed for you at no charge.

 

Why is your vehicle being recalled? When the rear window in these vehicles is opened (i.e., cycled down), the window may contact and damage the cable connected to the rear door’s inside handle.  If, over time, that cable becomes sufficiently damaged by repeated window movement, the rear door may unintentionally open when opening the rear-door window.  A damaged cable may also render the rear door’s inside handle inoperable. If a rear door opens unexpectedly while driving, it could increase the risk of injury to rear-seat occupants.
What will we do? Your GM dealer will replace the inside-door-handle cable in both rear doors.  This service will be performed for you at no charge.  Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual service correction time of approximately one hour and 35 minutes.
What should you do? You should contact your GM dealer to arrange a service appointment as soon as possible.  Until the repair is performed, engaging rear-door child locks will prevent the rear door from unintentionally opening if this condition exists.
Do you have questions? If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below.

 

Division Number Text Telephones (TTY)
Chevrolet 1-800-630-2438 1-800-833-2438
Puerto Rico – English 1-800-496-9992
Puerto Rico – Español 1-800-496-9993
Virgin Islands 1-800-496-9994

 

If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to https://www.safercar.gov.  The National Highway Traffic Safety Administration Campaign ID Number for this recall is 20V184.

 

Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

Maryann Combs
Vice President
Global Vehicle Safety

GM Recall A202298320


 


2 Affected Products

Vehicle

MAKE MODEL YEAR
CHEVROLET BOLT EV 2019-2020

 


14 Associated Documents

Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall A202298320 Rear Door May Open Unexpectedly

RMISC-20V184-3707.pdf 85.398KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [83.40 KB]

 


Safety Bulletin – Product Safety Recall A202298320 Rear Door May Open Unexpectedly Copyright – Service Procedures

RCSB-20V184-6954.pdf 154.748KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [151.12 KB]

 


Manufacturer Notices(to Dealers,etc) – Safety Bulletin re A202298320 01- Safety Recall Rear Door May Open Unexpectedly

RCMN-20V184-4779.pdf 11.002KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [10.74 KB]

 


Owner Notification Letter(Part 577)

RCONL-20V184-3219.pdf 92.416KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [90.25 KB]

 


Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall A202298320 Rear Door May Open Unexpectedly

RMISC-20V184-0161.pdf 85.398KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [83.40 KB]

 


Defect Notice 573 Report

RCLRPT-20V184-5340.PDF 214.57KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.54 KB]

 


Safety Bulletin – Product Safety Recall A202298320 Rear Door May Open Unexpectedly Copyright

RCSB-20V184-5397.pdf 131.51KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [128.43 KB]

 


Manufacturer Notices(to Dealers,etc) – Dealer Notification re Stop Delivery Order for Upcoming Safety Recall A202298320 Rear Door May Open Unexpectedly

RCMN-20V184-1139.pdf 65.269KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [63.74 KB]

 


Miscellaneous Document – FAQs re Rear Door May Open Unexpectedly

RMISC-20V184-9239.pdf 85.492KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [83.49 KB]

 


Recall Acknowledgement

RCAK-20V184-4148.pdf 244.278KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [238.55 KB]

 


Recall Quarterly Report #1, 2020-2

RCLQRT-20V184-7755.PDF 211.132KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.18 KB]

 


Manufacturer Notices(to Dealers,etc) – Dealer Notification re A202298320 – Safety Recall Rear Door May Open Unexpectedly

RCMN-20V184-9143.pdf 11.565KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [11.29 KB]

 


Recall Quarterly Report #3, 2020-4

RCLQRT-20V184-3666.PDF 211.318KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.37 KB]

 


Recall Quarterly Report #2, 2020-3

RCLQRT-20V184-9524.PDF 211.233KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.28 KB]

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V184&docType=RCL

 


 

“This site contains affiliate links for which OEMDTC may be compensated”
Bestseller No. 1
GM Genuine Parts 15742229 Driver Side Front Exterior Door Handle
  • Genuine GM handles brought to you by ACDelco
  • Smooth operation of the latch to open door/liftgate/tailgate
  • Enhances the vehicle’s exterior appearance
  • Designed and manufactured by GM to fit the exact specifications of your GM vehicle
  • Offering the fit, finish, and durability you expect when you use Genuine GM Parts
SaleBestseller No. 2
Dorman 77002 Interior Door Handle Compatible with Select Buick / Chevrolet / GMC Models
  • Matching appearance - this replacement door handle was specifically designed to look and function the same as the original interior handle on particular vehicles
  • Seamless replacement - designed to match the dimensions and specifications of the handle that came stock on the vehicle
  • Trustworthy construction - engineered in North America and backed by 100 years of automotive aftermarket experience
  • Ensure fit - this handle is vehicle position specific, so double check you have the correct handle for the same position and side of the vehicle you want to replace
  • Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
Bestseller No. 3
Exterior Chrome Door Handle - Compatible with 2007-2013 Chevy Avalanche, Silverado, Suburban, Tahoe, GMC Sierra, Yukon, Cadillac Escalade Pickup Truck SUV - 4 PCS Front Rear Driver & Passenger Side
Bestseller No. 5
APPERFiT All Metal Exterior Door Handle Front Left Driver Side Compatible with 1995-2000 Chevrolet Chevy Tahoe Suburban C1500 C2500 C3500 K1500 K2500 K3500 GMC Yukon Replaces 15742229
  • This APPERFiT Outside Door Handle is designed to match the dimensions and specifications of the original
  • Compatible with: Chevrolet Chevy Tahoe Suburban C1500 C2500 C3500 K1500 K2500 K3500 1995 1996 1997 1998 1999 2000
  • Compatible with: GMC Yukon Suburban C1500 C2500 C3500 K1500 K2500 K3500 95 96 97 98 99 00
  • Replaces: 15032305 15050621 15727337 15742229 77096
  • 1-Year Warranty. Please contact us by email if you have any questions. We will fix any problems you may have!
Bestseller No. 6
ATRACYPART Interior Door Handle Kit Front Left Drivers Side | for 2007-2014 Chevy Silverado, Tahoe, Suburban, Avalanche, GMC Sierra, Yukon, Yukon XL, Cadillac Escalade | Replaces# 20833606, 80374
  • OEM FIT: This inside door handle is comparable in fit, form and function to the original part. Exactly OEM design to replace your defective driver door handle and restore your drivers side door function like new without replacing the entire door panel
  • PREMIUM QUALITY: Long life-span matters, that is why our inner door handle housing is crafted from reinforce material and designed with sturdy handle spring to prevent premature failure resulting from excessive daily use
  • FITS:2007-2013 Chevy Silverado 1500, Tahoe, Avalanche, Suburban 1500, Suburban 2500 | 2007-2014 Chevy Silverado 2500 HD, 3500 HD | 2007-2013 GMC Sierra 1500, Yukon, Yukon XL 1500, Yukon XL 2500 | 07-14 GMC Sierra 2500 HD, 3500 HD | 2007 2008 2009 2010 2011 Cadillac Escalade, ESV, EXT. Please check the fitment in the product description below
  • REPLACE OEM PART NUMBER: 20833606, 20871488, 80374, 15936892, 91485. This kit has went through rigorously testing to ensure structural integrity and perfect fit, so that you will get a fairly reliable door handle which includes everything to replace the factory part
  • 12-MONTH WARRANTY: If the driver side door handle fails, cracks, stops working or any other problems, you can rely on our service of carefree REPLACEMENT or REFUND
Bestseller No. 7
MNJWS Exterior Chrome Door Handle, Front Driver Side - Compatible with 2007-2013 Chevy Silverado Suburban Tahoe GMC Sierra Yukon Cadillac Escalade - Replace 20828258, 22738721, 25960525, 84053434
Bestseller No. 8
MNJWS Exterior Chrome Door Handle, Front Passenger Side, Compatible with 2007-2014 Chevy Silverado Suburban Tahoe GMC Sierra Yukon Cadillac Escalade, Replace 22738722 84053436 80545
Bestseller No. 9
Interior Door Handle Kit Front Left Driver Side Compatible with 2007-2014 Chevy Silverado Avalanche Suburban Tahoe GMC Sierra Cadillac Escalade ESV EXT Replace OE# 20833606 80374 20871488 Repair Set
  • 【IMPORTANT NOTE】Please kindly check the fitment details and part number or use the year,make,model in the Amazon Fitment Filter System in the top left corner to confirm the compatibility before placing order.
  • 【REPLACE PART NUMBER】20833606 80374 20871488 15936892 91485. This interior door handle is professionally designed as a direct replacement.It is very easy to install with a little help from YTB video on how to replace it.
  • 【COMPATIBILITY】2007-2013 Chevy Silverado 1500, Tahoe, Avalanche, Suburban 1500, Suburban 2500 | 2007-2014 Chevy Silverado 2500 HD, 3500 HD | 2007-2013 GMC Sierra 1500, Yukon, Yukon XL 1500, Yukon XL 2500 | 07-14 GMC Sierra 2500 HD, 3500 HD | 2007 2008 2009 2010 2011 Cadillac Escalade, ESV, EXT.
  • 【PREMIUM DURABLE MATERIAL】Direct replacement for a proper fit and all handles are manufactured meets or exceeds OEM standards,100% tested before shipping.
  • 【24-MONTH WARRANTY】If the inside door handle fails, cracks, stops working or any other problems,you can contact us through amazon message to apply the service of carefree REPLACEMENT or REFUND.
Bestseller No. 10
FAERSI Exterior Door Handle Rear Driver Side Replacements for 1999-2007 Chevy Silverado 1500 2500 HD, Tahoe, Suburban, Avalanche, GMC Sierra, Yukon Denali, Cadillac Escalade 80579 15721571
  • 【Compatibility】: Replacement Exterior Rear Left Door Handle Compatible with 1999-2007 Chevy Silverado/Sierra, 2002-2006 Avalanche/Escalade, 2000-2006 Yukon, Yukon XL & Tahoe & Suburban, 2002-2005 Denali & MORE.
  • 【Replaces #OE 】: 80579, 15721571, 332-50013-272 GM1520105 Door Handle. Direct Replacement for the factory Door handle, perfect drop-in fit.
  • 【Durable material & Easy to install】:Made of high quality ABS materials and Matte-surface treatment, it's more resistant to cold and heat, ensures structural integrity for longer use. OE-Like design ensures structural integrity and perfect fit, easy to install and save your value time.
  • 【Long Service Life & Strict Quality Control】:For 1999 2000 2001 2002 2003 2004 2005 2006 2007 Silverado GMC Sierra Door Handle was engineered to match the fit and appearance of the stock original door handle, Strict tested to guarantee long life. Built to strict quality control standards, Meets or exceeds OEM standards.
  • 【WARRANTY】Buy with confidence, 18-Months warranty and lifetime support. Please feel free to contact us to apply the service of carefree REPLACEMENT or REFUND if any question.

Last update on 2024-03-01 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...