October 1, 2014 NHTSA CAMPAIGN NUMBER: 14V614000
Contamination of the Chassis Electronic Module
If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
NHTSA Campaign Number: 14V614
Manufacturer General Motors LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 106,307
Summary
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Remedy
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
Parts
Description | Vehicle Year | Model | QTY/ Vehicle |
Part Number |
---|---|---|---|---|
Module, Engine Speed Power Take-Off Control | 2007-2014 | Chevrolet Silverado 3500 w/PTO | 1 | 20850905 ![]() |
Module, Trailer Brake Power Control | 2007-2009 | Chevrolet Silverado 2500/3500
w/JL1 |
1 | 20850923 ![]() |
Module, Fuel Pump Flow Control | 2007-2009 | Buick Enclave
|
1 | 20759945 ![]() |
Module, Fuel Pump Flow Control | 2010-2012 | Buick Enclave
|
1 | 20877116 ![]() |
Module, Trailer Brake Power Control | 2013-2014 | Chevrolet Silverado 2500/3500
w/JL1 |
1 | 20964299 ![]() |
Module, Trailer Brake Power Control | 2013-2014 | Chevrolet Tahoe w/JL1
Chevrolet Silverado 1500 (‘13 Only) w/JL1 Chevrolet Avalanche (’13 only) w/JL1 |
1 | 20964306 ![]() |
Module, Fuel Pump Flow Control | 2010-2012 | Chevrolet Avalanche |
1 | 20898936 ![]() |
Module, Fuel Pump Flow Control | 2013-2014 | Cadillac Escalade
Chevrolet Impala Limited (W VIN) Chevrolet Silverado 1500 (‘13 Only) |
1 | 20964305 ![]() |
Bulletin No.: 14515B
Date: January 2015
PRODUCT SAFETY RECALL
Subject: | 14515B – Chassis Electronic Control Module Internal Contamination |
---|---|
Models: | 2009-2014 Buick Enclave |
2009-2014 Cadillac CTS (VIN D) | |
2008-2014 Cadillac Escalade, Escalade ESV | |
2008-2013 Chevrolet Avalanche | |
2009-2012 Chevrolet Colorado | |
2007-2014 Chevrolet Silverado HD Cab Chassis | |
2007-2014 GMC Sierra HD Cab Chassis | |
2007-2009, 2014 GMC Sierra HD | |
2008-2014 Chevrolet Suburban, Tahoe | |
2008-2014 Chevrolet Express | |
2012-2014 Chevrolet Impala ‘W’ | |
2009-2014 Chevrolet Traverse | |
2007-2013 Chevrolet Silverado | |
2007-2009, 2014 Chevrolet Silverado HD | |
2009-2012 GMC Canyon | |
2007-2013 GMC Sierra | |
2009-2014 GMC Acadia | |
2008-2014 GMC Savana | |
2008-2014 GMC Yukon, Yukon XL | |
2008-2009 Hummer H2 | |
2009-2010 Hummer H3, H3T | |
2009 Saturn Outlook | |
2008-2009 Saturn VUE | |
2014 Chevrolet Captiva |
This bulletin is being revised to identify modules for use with RPO JL1 in the parts information chart, and to add the 3500 series pickups to the labor time chart. Please discard all copies of bulletin 14515A.
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.
Vehicles involved in this recall were placed on stop delivery October 1, 2014. Once the service procedure contained in this bulletin has been performed on the vehicle, the vehicle is released from stop delivery and the vehicle can be delivered to the customer.
All involved vehicles that are in dealer inventory must be held and not delivered to customers, dealer traded, or used for demonstration purposes until the repair contained in this bulletin has been performed on the vehicle.
Condition
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2013 – 2014 model year Cadillac CTS, Escalade, and Escalade ESV vehicles; Chevrolet Suburban and Tahoe vehicles; and GMC Yukon and Yukon XL vehicles and certain 2014 model year Buick Enclave vehicles; Chevrolet Express and Captiva, Impala Limited, Silverado HD and Traverse vehicles; and GMC Acadia, Savana and Sierra HD vehicles.
Some of these vehicles were built or serviced with contamination within the chassis electronic module.
This contamination can cause an electrical short in the module. If the module experiences an electrical short, the vehicle could display a check engine light, stall, or fail to start.
If the vehicle is equipped with a trailer brake, the vehicle could lose trailer brake function and display a “Service Trailer Brake System” indicator.
If the vehicle experiences this condition and stalls while in motion, there could be an increased risk of a vehicle crash.
Additionally, a small number of 2007-2012 model year vehicles that include; 2008-2013 Chevrolet Avalanche, 2008-2009 Chevrolet Colorado vehicles; 2007-2013 Chevrolet Silverado, 2008-2014 Suburban, and Tahoe vehicles; 2008-2013 GMC Sierra and 2009-2012 Yukon vehicles; 2008-2009 GMC Canyon vehicles; 2009-2010 HUMMER H2, H3 and H3T vehicles; and 2008-2009 Saturn VUE and 2009 Outlook vehicles may have been serviced with a chassis electronic module that could have internal contamination, causing an electrical short in the module.
If the module experiences an electrical short, the vehicle could display a check engine light, stall, or fail to start.
If the vehicle experiences this condition and stalls while in motion, there could be an increased risk of a vehicle crash.
Correction
Replace the chassis electronic module on all affected vehicles.
Vehicles Involved
All involved vehicles are identified by Vehicle Identification Number on the Investigate Vehicle History screen in GM Global Warranty Management system.
Dealership service personnel should always check this site to confirm vehicle involvement prior to beginning any required inspections and/or repairs.
It is important to routinely use this tool to verify eligibility because not all similar vehicles may be involved regardless of description or option content.
For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided to US and Canadian dealers through the GM GlobalConnect Recall Reports, or sent directly to export dealers.
Dealers will not have a report available if they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records.
The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries.
Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.
Parts Information
Parts required to complete this recall are to be obtained from General Motors Customer Care and Aftersales (GMCCA).
For parts currently under open ordering, please refer to your “involved vehicles listing” before ordering parts.
Normal orders should be placed on a DRO = Daily Replenishment Order.
In an emergency situation, parts should be ordered on a CSO = Customer Special Order.
Part Number | Description | Vehicle Year | Model | QTY/ Vehicle |
---|---|---|---|---|
20850905 ![]() |
Module, Engine Speed Power Take-Off Control | 2007-2014 | Chevrolet Silverado 3500 w/PTO | 1 |
20850923 ![]() |
Module, Trailer Brake Power Control | 2007-2009 | Chevrolet Silverado 2500/3500
w/JL1 |
1 |
20759945 ![]() |
Module, Fuel Pump Flow Control | 2007-2009 | Buick Enclave
|
1 |
20877116 ![]() |
Module, Fuel Pump Flow Control | 2010-2012 | Buick Enclave
|
1 |
20964299 ![]() |
Module, Trailer Brake Power Control | 2013-2014 | Chevrolet Silverado 2500/3500
w/JL1 |
1 |
20964306 ![]() |
Module, Trailer Brake Power Control | 2013-2014 | Chevrolet Tahoe w/JL1
Chevrolet Silverado 1500 (‘13 Only) w/JL1 Chevrolet Avalanche (’13 only) w/JL1 GMC Sierra 1500 (‘13 Only) w/JL1 |
1 |
20898936 ![]() |
Module, Fuel Pump Flow Control | 2010-2012 | Chevrolet Avalanche | 1 |
20964305 ![]() |
Module, Fuel Pump Flow Control | 2013-2014 | Cadillac Escalade
Chevrolet Impala Limited (W VIN) Chevrolet Silverado 1500 (‘13 Only) |
1 |
Service Procedure
- Remove the fuel pump flow control / trailer brake power control / engine speed power take-off control module. Refer to Fuel Pump Flow Control Module Replacement in SI.
- Install the new fuel pump flow / trailer brake power control / engine speed power take-off control module. Refer to Fuel Pump Flow Control Module Replacement in SI.
Floor Plan Reimbursement
Dealers in possession of vehicles included in the Stop Delivery are eligible for reimbursement of floor plan expense upon completion of this recall.
This reimbursement is limited to the number of days from the Stop Delivery message to receipt of the recall parts and/or repair procedures.
Floor plan reimbursement beyond these dates is not allowed. The amount of reimbursement should be charged as a net amount expense using the recall labor operation provided.
Courtesy Transportation – For US and Canada
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranties.
The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product program is very important in maintaining customer satisfaction.
Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge.
Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines.
Warranty Transaction Information
Submit a transaction using the table below. All transactions should be submitted as a ZFAT transaction type, unless noted otherwise.
Note: To avoid having to “H” route the courtesy transportation, floor plan transaction for approval, it must be submitted prior to the repair transaction.
Labor Code | Description | Labor Time | Net Item |
9100977 | Fuel Pump Flow Control Module Replacement (Silverado 1500/2500/3500, Sierra 1500/2500/3500) | 1.1 | N/A |
Fuel Pump Flow Control Module Replacement (Acadia, Traverse, Enclave) | 0.5 | N/A | |
Fuel Pump Flow Control Module Replacement (Full Size Utilities) | 0.5 | N/A | |
Fuel Pump Flow Control Module Replacement (Express, Savanna) | 0.5 | N/A | |
Fuel Pump Flow Control Module Replacement (W VIN Impala, Canyon, Colorado) | 0.5 | N/A | |
Fuel Pump Flow Control Module Replacement (Captiva/VUE) | 0.5 | N/A | |
Fuel Pump Flow Control Module Replacement (VIN D) (CTS Coupe and Wagon) | 0.5 | N/A | |
Fuel Pump Flow Control Module Replacement (H2, H3, H3T) | 1.2 | N/A | |
9101162 | Floor Plan Reimbursement | N/A | * |
* The amount identified in “Net Item” should represent the product of the vehicle’s average daily interest rate (see table below) multiplied by the actual number of days the vehicle was in dealer inventory and not available for sale. This reimbursement is limited to the number of days from the date of the stop delivery message (October 1, 2014) to the date the repair is completed and the vehicle is ready for sale (not to exceed 87 days):
Vehicle | US Reimbursement Amount | Canadian Reimbursement Amount |
2014 Cadillac Escalade | $ 9.95 | $14.07 |
2014 Cadillac Escalade ESV | $10.38 | $13.50 |
2014 Cadillac CTS Sedan | $9.31 | $7.44 |
2014 CTS Wagon | $7.51 | $7.44 |
2014 CTS Coupe | $6.24 | $7.44 |
2014 Cadillac ATS Sedan | $5.34 | TBD |
2014 Buick Enclave | $6.29 | $8.08 |
2014 Chevrolet Suburban | $7.65 | $10.04 |
2014 Chevrolet Tahoe | $7.37 | $9.31 |
2014 Chevrolet Express | $4.11 | $5.37 |
2014 Chevrolet Impala Limited (W VIN) | $4.44 | N/A |
2014 Chevrolet Silverado HD | $5.86 | $8.44 |
2014 Chevrolet Traverse | $4.98 | $7.09 |
2014 GMC Acadia | $5.81 | $5.85 |
2014 GMC Savanna | $4.30 | $5.56 |
2014 GMC Sierra HD | $6.41 | $8.77 |
2014 Yukon | $7.59 | $9.95 |
2014 Yukon XL | $7.97 | $10.00 |
Customer Notification – For US and Canada
General Motors will notify customers of this recall on their vehicle (see copy of customer letter included with this bulletin).
Customer Notification – For Export
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act.
For owners outside these areas, dealers should notify customers using the attached sample letter.
Dealer Recall Responsibility – For US and Export (US States, Territories, and Possessions)
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair.
A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible.
In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
Dealer Recall Responsibility – All
All unsold new vehicles in dealers’ possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer.
Arrangements are to be made to make the required correction according to the instructions contained in this bulletin.
A copy of the customer letter is provided in this bulletin for your use in contacting customers.
Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
22 Affected Products
Vehicles
MAKE | MODEL | YEAR |
BUICK | ENCLAVE | 2014 |
CADILLAC | CTS | 2013-2014 |
CADILLAC | ESCALADE | 2013-2014 |
CADILLAC | ESCALADE ESV | 2013-2014 |
CHEVROLET | EXPRESS | 2014 |
CHEVROLET | IMPALA | 2014 |
CHEVROLET | SILVERADO | 2014 |
CHEVROLET | SUBURBAN | 2013-2014 |
CHEVROLET | TAHOE | 2013-2014 |
CHEVROLET | TRAVERSE | 2014 |
GMC | ACADIA | 2014 |
GMC | SAVANA | 2014 |
GMC | SIERRA | 2014 |
GMC | YUKON | 2013-2014 |
GMC | YUKON XL | 2013-2014 |
26 Associated Documents
Defect Notice(Part 573)
RCDNN-14V614-5543.pdf 33.062KB
Manufacturer Notices(to Dealers,etc)
Memo to file
RCORRD-14V614-9339.pdf 180.53KB
Recall Quarterly Report – 2015-Q1
RCLQRT-14V614-8384.PDF 28.944KB
Manufacturer Notices(to Dealers,etc)
Remedy Instructions and TSB
RCRIT-14V614-0055.pdf 245.713KB
To View or Download this Document Click Here
Manufacturer Notices(to Dealers,etc)
Manufacturer Notices(to Dealers,etc)
Recall Quarterly Report – 2014-Q4
RCLQRT-14V614-3701.PDF 28.842KB
Manufacturer Notices(to Dealers,etc)
Remedy Instructions and TSB
RCRIT-14V614-3969.pdf 212.647KB
To View or Download this Document Click Here
Owner Notification Letter(Part 577)
RCONL-14V614-1519.pdf 185.053KB
Issued Owner Notification Letter(Part 577)
RCONL-14V614-4486.pdf 213.435KB
Issued Interim Owner Notification Letter(Part 577)
RIONL-14V614-9160.pdf 189.692KB
Manufacturer Notices(to Dealers,etc)
Recall Quarterly Report – 2015-Q2
RCLQRT-14V614-4556.PDF 29.058KB
Other Recall Related Documents
RCORRD-14V614-6212.pdf 518.093KB
Recall Quarterly Report – 2015-Q3
RCLQRT-14V614-3104.PDF 29.156KB
Recall Quarterly Report #7, 2016-2
RCLQRT-14V614-1002.PDF 215.104KB
GM Quarterly Report Assessment for 2016-2
RMISC-14V614-7989.pdf 82.384KB
Recall Quarterly Report – 2016-Q1
RCLQRT-14V614-6333.PDF 215.019KB
Recall Quarterly Report – 2015-Q4
RCLQRT-14V614-3091.PDF 29.273KB
Recall Acknowledgement
Interim Owner Notification Letter(Part 577)
RIONL-14V614-3508.pdf 263.24KB
Remedy Instructions and TSB
RCRIT-14V614-4965.pdf 210.997KB
To View or Download this Document Click Here
Manufacturer Notices(to Dealers,etc)
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=14V614&docType=RCL
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- 【XP400 Programmer & Powerful OE level】Powerful OE level diagnostics for more than 80 US, Asian and European makes and models. XP400 is to read transponder data (especially Benz infrared smart key), clone and generate exclusive keys, read/write on-board EEPROM data, etc. IMMO application provides Smart Mode and Expert Mode to guide technicians performing IMMO related functions, including Key Learning, Remote Control Learning, Remote Control Add, etc
- 【ADVANCED IMMO & J2534 VCI】The Wireless Diagnostic Interface supports two communication methods with the tablet: BT and USB. The working range for BT communication is about 210 feet (70 m). You can perform key programming and vehicle diagnosis on various vehicles conveniently, by pairing the tablet separately to each of the MaxiFlash. J2534 can't program ECU with IM608.
- 【ACTIVE TEST & ECU CODING & 23 Reset Services】Bi-directional control of the ECM is useful in determining whetherthe ECM responds to a command well. And Auto VIN Identification, ECU Coding are available for IM608. Most useful service including: Oil Reset Service/ EPB Service/ BMS Service/ SAS Service/ DPF Service etc.
- 【No IP Restriction & 1 Year Free Update + Life-long time tech-support】More langauage are available such as French, German, Italian, Polish, Dutch, Swedish, Korean, Japanese, Russian. Please contact by providing SN if needing authorized.
- 👍【SAME AS MK908P & BETTER TECH SUPPORT】 MS908S Pro has EXACTLY the same diagnostics and service functions as MK908P and Autel MaxiSys Elite. Unlike online product MK908P, MS908S Pro is a mature product that has been tested and approved by workshops across US!
- 👍【J-2534 ECU PROGRAMMING】Autel MaxiSys MS908S Pro is a professional automotive diagnostic scanner that utilizes powerful Cortex A7+A15 six-core processor that can perform OE level all systems diagnostics and various special functions. With J2534 ECU Programming Device included, it is capable of replacing the existing software & firmware and programming new ECUs(PCM, ECM) for specific BMW and Benz.
- 👍【25 SPECIAL FUNCTIONS FOR PROS】 Autel MS908S Pro is an advanced auto scan tools that can perform various special functions: Oil Reset, EPB reset, DPF Regen, ABS Bleed, SAS, Battery Registration, Injector Coding, Power Balance, Crankshaft Variation Learn and etc. NOTE: Special Functions are NOT universally compatible. Pls send VIN to 🚘auteldirect @ outlook . com🚘 to check compatibility before purchase.
- 👍【EXTENSIVE VEHICLE COVERAGE】 MS908S Pro diagnostic scanner computer covers more than 80 US, Asian and European vehicle makes. The scan tool can work on most OBDII-compliant vehicles to locate check engine issues, 80+ makes and models to scan all available systems. For special functions, coverage varies across vehicles, please send VIN number to 🚘auteldirect @ outlook . com🚘 to check compatibility first.
- 👍【HASSLE-FREE PURCHASE】 Autel MaxiSys MS908S Pro car scanner comes with 12 Months FREE software updates and services and is backed by Amazon 30 Day Return Policy. If there are any issues or concerns, please contact us directly via 🚘auteldirect @ outlook . com🚘 for prompt tech support and best after-sales services! Purchase now to solve drivability issues, emission issues and save both time & money.
- 👍【Works with Autel MK908, MS908, MK908P, MS908S Pro, MaxiSys Elite】Autel J2534 work with these scan tool to program ECUs on specific BMW and Benz vehicles. NOTE: To work with MK908, MS908 and etc scan tools to program ECUs, you need to have valid subscription to be able to download data from Autel server. For any issues, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- 👍Fully compatible with both SAE J2534-1 and J2534-2 reprogramming standards and performs standard Pass Thru J2534 functionality. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- 👍Compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- 👍Built-In Wireless with advanced networking functions and data storage. Fast performance ensures quickly reprogramming even the newest controllers & Internet upgradable and updatable.
- 👍Attention: 1. After you ordered and received the J2534, please send us both of the S/N(12 digits, at the back of the device) of the J2534 and your MK908(P) /MS908S (Pro)/ Maxisys Elite to us to bind the two device together. 2. The functions are NOT universally compatible. Please send VIN number to 🚘auteldirect @ outlook . com🚘 to check compatibility before your order.
- OE-Level OBD Scanner: The diagnostic tool serves as the most advanced automotive diagnostic tool, comes with a J2534 ECU programming device that helps Benz and BMW users replace the existing software/firmware in the ECU, program new ECUs and fix software-controlled driving performance and emission issues. Welcom to contact [email protected]outlook.com or ask through Q&A for your specific need and to ensure the vehicle compatibility
- All-system Diagnose & Active Test: Provided with full-systems diagnosis(ABS, SRS, Engine, Transmission, Brake System, Emission System, Fuel system, Light system, Wiper System, etc.). The diagnostic tool supports bi-direction control to check the vehicle operating conditions. The bi-directional control of the ECM in Component Test enables the MK908P to transmit control commands to operate the vehicle systems
- 30+ Service Functions: As the advanced version of MS908P,MS908S,MS908E, MS908PS PRO, MK908P also offers another 30+ service functions to help your repairing work faster, easier, and more professional, These service functions include immo keys/throttle/injecor coding/trans adaption/suspension/tyre retrofit/DPF/brake bleed/oil reset and more
- Broad Compatibility: The software of MK908P has a wide range of compatibility and can be used to diagnose vehicles from over 80 brands in the US, Europe and Asia. Moreover, you can get more newly added car models with the fast-release software update service. The MaxiFix provides you with an online troubleshooter database, and Remote Desk allows you to get help from others via TeamViewer software
- With TS401 TPMS Relearn Tool: Since MK908P only supports basic detection functions for TPMS, so it is equipped with TS401, a powerful TPMS tire pressure reset tool, which can help you to program a sensor and do the Relearn procedure
- Cardaqs # 1 Seler, Covers Everything, Great Programmer, Free Support
Last update on 2021-01-19 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-01-19 / Affiliate links / Images from Amazon Product Advertising API
Desmond Banks
My 2014 Chevy Silverado is having this exact issue, but the issue does not come up when I type in the VIN.
My call stalled in the middle of the road this past Memorial Day Weekend, and I almost died. Total power failure–could not turn on the hazards or open the door–and was nearly T-boned.
Have called GM every day since, and have been given the complete runaround. Have taken the car to 3 different Chevy dealers/repair shops, paid the diagnostic fee each time, only to be told that they could not duplicate the issue.
I have been loyal to Chevy, and have only bought Chevy. I expected better than this, and now just hope that my loyalty does not result in my preventable death.
Please help.
oemdtc
File a complaint with the NHTSA https://www-odi.nhtsa.dot.gov/VehicleComplaint/
John McGee
My 2009 Chevrolet Silverado 1500 is having a problem that the electric goes off and on when driving on the highway after hitting the brake pedal. This is intermittent and does not happen all of the time. It seems very dangerous, sometimes when it happens the door locks go up and down. I talked to the Chevrolet dealer in Tempe, Freeway Chevrolet, and they stated this was not part of this recall. I would think that Chevrolet would be glad to fix it before a crash, sort of like Toyota should of fixed their braking and acceleration problem before so many crashes. Is it true that even if the truck is having the same problem as the recall, which is a safety recall, it may not be covered for it is not listed?
oemdtc
You can make a complaint with the NHTSA https://www-odi.nhtsa.dot.gov/VehicleComplaint/, Take to another dealer or another shop and have them record any dts if any are stored in ABS
Gary Branch
I Have a 2008 Chevrolet 2500 HD Duramax that gets a service trailer brake system once in awhile (Sometimes when connected to trailer, sometimes not) I had my dealer check #14515b recall. He said it didn’t involve my vin. How is it determined which vin is involved?
oemdtc
You can check @ https://my.gm.com/recalls