Product Safety Recall N192270600 Seatbelt Pretensioner Fire – 2019-2020 Chevrolet Silverado & GMC Sierra

November 14, 2019 NHTSA CAMPAIGN NUMBER: 19V814000

Fire after Seat Belt Pretensioner Deployment

A vehicle fire could result if materials ignite inside the vehicle.

 

NHTSA Campaign Number: 19V814

Manufacturer General Motors LLC

Components SEAT BELTS

Potential Number of Units Affected 556,399

 

Summary

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.

 

Remedy

GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM’s number for this recall is N192270600.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall


Parts

Quantity Part Name Part No.
2 Rivet 11611651

Frequently Asked Questions (FAQs) for Safety Recall N192270600
Seatbelt Pretensioner Fire

 

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above. 

Q1) Which vehicles are involved?
A1) Certain 2019 – 2020 model-year Chevrolet Silverado and GMC Sierra 1500 vehicles and in certain 2020 model-year Chevrolet Silverado and GMC Sierra 2500/3500 vehicles built with carpet floor covering (RPO B30)

 

Q2) What is the issue or condition?
A2) In certain crashes that cause the front seatbelt pretensioners to deploy, the exhaust from the deployed pretensioner may be diverted through an opening in the pretensioner bracket and ignite cotton fibers in the carpet floor near the B-pillar. Following a crash that causes the seatbelt pretensioner to deploy, a fire may develop in the area near the Bpillar, which may increase the risk of injury.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?
A3) Following a crash that causes the seatbelt pretensioners to deploy, smoke or a burning odor from the area at the base of the B-pillar may be noticeable before a fire propagates sufficiently to be visible.

 

Q4) What is the remedy/repair?
A4) Dealers will install a feature that will close off the opening in the pretensioner bracket so that exhaust gasses vent away from carpet material as designed.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?
A5)

 

Following a crash that causes the seatbelt pretensioner to deploy, a fire may develop in the area near the B-pillar, which may increase the risk of injury.

 

Q6) Does the customer have to pay for this remedy/repair?
A6) No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?
A7) Yes, the remedy/repair is available now, please see the attached bulletin for details.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?
A8) If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?
A9) Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?
A10) Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 

 



8 Affected Products

Vehicles

MAKE MODEL YEAR
CHEVROLET SILVERADO 1500 2019-2020
CHEVROLET SILVERADO 2500 2020
CHEVROLET SILVERADO 3500 2020
GMC SIERRA 1500 2019-2020
GMC SIERRA 2500 2020
GMC SIERRA 3500 2020

5 Associated Documents

Recall Acknowledgement

RCAK-19V814-5812.pdf 244.663KB

Download (PDF, 239KB)


Safety Bulletin

RCSB-19V814-6234.pdf 341.849KB

To View or Download this Document Click Here


Manufacturer Notices(to Dealers,etc) – Date: November 14, 2019 Subject: N192270600 – Safety Recall Seatbelt Pretensioner Fire

RCMN-19V814-4667.pdf 11.531KB

Download (PDF, 11KB)


Defect Notice 573 Report

RCLRPT-19V814-4342.PDF 216.861KB

Download (PDF, 212KB)


Frequently Asked Questions (FAQs) for Safety Recall N192270600 Seatbelt Pretensioner Fire

RMISC-19V814-2549.pdf 86.666KB

Download (PDF, 85KB)


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V814&docType=RCL



 


 

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Last update on 2019-12-14 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-12-14 / Affiliate links / Images from Amazon Product Advertising API

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