NHTSA ID Number: 10163212
Manufacturer Communication Number: 19NA034
This technical bulletin provides repair information to correct a customer concern of Radio Changes the Settings for Lane Change Assist and Cross Traffic Alert – Side Blind Zone Alert Systems.
1 Affected Product
Service Bulletin Bulletin No.: 19-NA-034
Date: June, 2019
Subject: Radio Changes the Settings for Lane Change Assist and Rear Cross Traffic Alert – Side
Blind Zone Alert Systems
Attention: This Bulletin replaces PIT5654. Please discard PIT5654.
Model Year: VIN:
from to from to
Chevrolet Equinox 2019 2019 All All
Involved Region or Country North America, South Korea, SE Asia and Australia
Additional Options (RPOs) Equipped with Infotainment System (RPO IOR) and Rear Cross-Traffic Alert (RPO UFG)
Some customers may comment that the radio may change the selected settings of Lane
Change Assist, and Rear Cross Traffic Alert / Side Blind Zone Alert systems to “off” when
the ignition is turned off and the radio goes to sleep. The settings can be turned on again,
but may revert to off during the next radio sleep cycle.
Cause The cause of the condition may be a radio software anomaly.
Correction Reprogram the radio.
1. Verify current radio software version as displayed
in the radio display. Select Settings > About. A list
of build numbers will be displayed. Look for a build
number very near, or at the top of, the list of
numbers. It will resemble I3L_MY19_133136 with
the key number being the 133xxx.
• If the Build Number is 133147S or higher, then
this bulletin does not apply. Refer to SI for
• If the Build Number is 133136 or less, proceed
to step 2.
2. Reprogram the radio via USB using the following
2.1. Connect a USB drive to the computer.
2.2. Access the Service Programming System
(SPS) and follow the on-screen instructions.
2.3. On the SPS Supported Controllers screen,
select A11 Radio – USB Copy/ USB File
• If the selected USB programming software
description is the following, then stop, no
further action is required: “STOP. If you are
seeing this text, the controller already has
the latest software available. If you try to
proceed further, SPS will generate an
• Software currently loaded on the USB
Drive will be verified and if files are
incorrect they will be deleted, and correct
files will be loaded. If files residing on the
USB Drive are correct for the vehicle being
serviced, the Techline terminal will not
delete those files and allow the drive to be
2.4. Upon completion of the file transfer, remove
the USB drive from the computer.
2.5. Ignition ON, infotainment system ON.
Note: The Radio will not allow the installation of the
same software version via USB. If the same software is
detected the installation process will not start.
2.6. Connect the USB drive to the USB port in the
Page 2 June, 2019 Bulletin No.: 19-NA-034
2.7. The infotainment system will recognize that
update files are available. Follow the
infotainment display on-screen instructions
and select Update when prompted.
Programming will take several minutes.
Note: If no instructions immediately appear on the
infotainment display, select the following menu options:
2.8. Upon completion of programming, remove the
USB drive. Follow the infotainment display
No parts are required for this repair.
For vehicles repaired under warranty, use:
Description Labor Time
2810335 Radio Reprogramming with
Modified Released February 20, 2019
Revised March 08, 2019 – Removed Terrain Model and added Rear to Cross Traffic Alert
in Condition statement.
Revised June 10, 2019 – Updated Correction Section, Service Procedure, Parts
Information and Labor Operation.
Bulletin No.: 19-NA-034
Date: June, 2019
Bulletin No.: 19-NA-034
Date: February, 2019
Bulletin No.: 19-NA-034
Date: March, 2019
To obtain the latest electronic controller calibration information for your vehicle, go to https://tis2web.service.gm.com/tis2web and enter the vehicle’s 17 character Vehicle Identification Number (VIN) and select ‘Get CAL ID’.
You can then compare the latest part number with the actual number installed on the vehicle to determine if a reprogram is needed.
The Service Programming System (SPS) application is part of the TIS2Web system. To program an ECU, the SPS application must communicate with the vehicle control modules using the proper J2534 programming interface tool.
The following are the supported interface tools:
|OEM GM Tech 2 Dealer Package|
|Bosch GM MDI 2 (2nd Gen) MDI2 interface|
The Tech 2 supports model years 1996 and beyond. With the addition of the CAN Diagnostic Interface (CANdi) module, Tech 2 is fully backward compatible with current Tech 2 functionality and operates transparently when diagnosing non-CAN-equipped vehicles.
The GM MDI is the Global Diagnostic tool for future vehicles starting with Global A vehicles. The GM MDI was introduced in the fall of 2007 for Pass-Thru programming and offers faster programming speed. It can be used to perform Pass-Thru programming on all vehicles built since 1996 and into the future. Click here to view a list of GDS supported vehicles.
- VXDIAG VCX NANO Box is PC-to-vehicle interface compatible with multiple software applications, minimizing your investment in multiple brand-specific diagnostic interfaces
- VXDIAG VCX Nano for GM/OPEL compatible with GDS and Tech2win software, support for GM/OPEL Diagnose and programming,for programming function, you would need buy software subscription online
- Fully compatible with SAE-J2534-1 & SAE-J2534-2; Quick access to vehicle data for maintenance or management reports; Support all current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
- About Software: Our hardware is compatible with original software and for SPS programming online you need purchase subscription online.
- Installation Tips: Tech2win software can only be installed on 32bit computer(win7 or win10 both ok) and please attention Tech2win software can not be installed on virtual machine, need install on physica system. For any technical problem, please feel free to contact us at any time, we have engineer can assist you online.
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- 5 YEARS WARRANTY: 60 Days refund and replacement for quality issue.. 5 Years warranty and quantity guaranty.24Hrs/7Days Tech support online. When your item need repair, we will help you send it back to the original manufactory to make a Official Maintenance
- 【Advanced Diagnostic Scanner for ECU Programming】 MK908P has been designed to perform some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs and dramatically improve the cars' lifespan/performance. form some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs and dramatically improve the cars' lifespan/performance.
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- 【User Friendly】 The Live Data Stream displayed the real time PID data from ECU and the displayed data included analog inputs and outputs, digital inputs and outputs, and system status information broadcast. The graphic display greatly improved the readability and understandability of above parameters. This is definitely a perfect scan tool for enthusiasts interested in knowing how their car is running.
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- Cardaqs # 1 Seler, Covers Everything, Great Programmer, Free Support
- POWERFUL DIAGNOSIS &ANALYSIS: The Autel Maxisys MS908CV is especially made for working on Heavy Duty vehicles. It contains a whole set of heavy duty vehicle connectors and provides access to all the commonly performed service functions: Oil Reset, EPB, Brake Bleeding, DPF & SCR, Immo & keys, Injector Throttle and other regular maintenance functions.
- ADVANCED ECU CODING & PROGRAMMING: The complete diagnostic tool kit includes a compact sized MaxiFlash Elite which performs J2534 and J2534-2 pass-thru programming and provides Bluetooth VCI communication between the vehicle and the MaxiSys CV tablet.
- SPECIAL FUCTIONS: The diagnostic scan tool provides the special functions that complete repairs including Injector Quantity Adjustment, DPF Regeneration, Adaptations, Calibrations, Maintenance Resets.
- STRONG FEATURES: The automotive scanner read and clear codes, view and graph live data, perform tool-guided maintenance services, complete an array of special functions and diagnose manufacturer-specific systems including Allison transmissions, Bendix ABS Brake systems, Detroit Diesel Engines and Eaton and Wabash ABS trailer brakes.
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- PROFESSIONAL GRADE SCAN TOOL: Transform your Windows PC, laptop, or tablet into an accurate automotive diagnostic device (not compatible with Apple iOS devices)
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Last update on 2019-10-18 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2019-10-18 / Affiliate links / Images from Amazon Product Advertising API