NHTSA ID Number: 10161897
Manufacturer Communication Number: 19NA093
2 Affected Products
|Module, Comn Interface||84644344||1|
|Module, Comn Interface||84644343||1|
Bulletin No.: 19-NA-093
Date: May, 2019
Attention: This bulletin replaces PIP5605 and PIP5636. Please discard all copies of PIP5605 and PIP5636
|Brand:||Model:||Model Year:||Build Date:||Engine:||Transmission:|
|Chevrolet||Silverado 1500 (New Model)||2019||2019||SOP||February 11, 2019 (Fort Wayne) or February 13, 2019 (Silao).||8–cylinder gas engine 5.3L (L84) or 6.2L (L87)||All|
|GMC||Sierra 1500 (New Model)||2019||2019|
|Involved Region or Country||Canada, United States, Mexico|
|Additional Options (RPOs)||Equipped with 8–cylinder gas engine 5.3L (L84) or 6.2L (L87) and OnStar (UE1)|
|Condition||After a battery disconnect the driver information center (DIC) may incorrectly display Air Filter Life 0% – replace now.|
|Cause||This false message may be caused by a firmware issue.|
|Correction||Inspect the engine air filter, reset filter life, and check for an OnStar update. A new OnStar firmware update, version V6.63, has been released to OnStar equipped vehicles. Due to cyber-security policies this firmware update cannot be installed through TIS2Web, so firmware (OnStar v6.63) was released to involved vehicles via an Over-the-Air (OTA) update. This update can occur remotely through in-vehicle prompts from the radio display. However, some customers may decline the vehicle update or the update may be unsuccessful. This would require the dealer to install updated OnStar hardware.|
Note: This procedure only applies if the condition occurred after a battery disconnect. Vehicles beyond 6 months in service and greater than 10,000 mi/16,000 km may have a true need for air filter maintenance that is NOT related to this bulletin procedure.
Note: It is possible that the OnStar OTA update has been pushed to the vehicle and that the customer has missed or ignored on-screen prompts to install it. A typical symptom of any pending OTA update is that the radio will remain on for 30 seconds after the ignition has been turned off and the driver door opened. Do NOT decline the OnStar update. OnStar firmware CANNOT be installed via TIS2Web due to cyber-security policy.
1.2. If clean (not restricted), proceed to steps 2-4.
2. Reset the DIC message.
Note: This only applies to vehicles built prior to February 11, 2019 (Fort Wayne) or February 13, 2019 (Silao). Vehicles built after these dates where assembled with the firmware solution installed.
3. Inspect for an OnStar firmware update v6.63 and install, if necessary.
• On IOR-equipped vehicles this will bring you to the About menu page to view Update History.
• On IOS, IOU, or IOT-equipped vehicles, scroll to Build Number and select the lowercase “i” next to Build Number to view
- Look for a line that contains reference toOnStar update “63 ” or greater in it. The sample illustrations above do not show this specific version but illustrate where to find it. The presence of OnStar v6.63, or any OnStar update greater than v6.63 indicates the firmware has been installed and that this bulletin does NOT apply. Refer to SI for further diagnostics.
Note: It is possible that the OTA update has been pushed to the vehicle and that the customer has missed or ignored on-screen prompts to install it. Do NOT decline the OnStar update. It CANNOT be installed via TIS2Web.
- Determine if the update has already been downloaded to the module and is pending installation.
- Enter the radio menu on the radio display. Select Home > Settings > Updates. If an update is available, a popup will soon appear. Select Install Update and follow the on-screen instructions.
Note: Do NOT replace the OnStar module prior to inspecting for the presence of the pending update.
- If the OnStar v6.63 update is not listed in the About screen, the Update History menu, or the Updates screen; or if the customer comments that they did receive notification of an OnStar OTA update and declined it, replace the OnStar module. Firmware will be current on the replacement part.
Note: Part numbers listed in the part table may be superseded over time. They were current at the time of publication.
Refer to the Electronic Parts Catalog and/or Electronic Service Center for the appropriate OnStar Module part number based on the VIN.
|Causal Part||Description||Part Number||Qty|
|X||Module, Comn Interface||84644344||1|
|X||Module, Comn Interface||84644343||1|
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.
|Labor Operation||Description||Labor Time|
|9104437||Inspect Air Filter, Reset DIC Message and install over-the-air update OnStar v6.63||0.8 hr|
|*9104383||Inspect Air Filter, Reset DIC Message and replace Communication Interface Module||1.0 hr|
|* Internal system records will indicate when an update was pushed to the vehicle and whether it was declined. Dealers should only replace the module after confirming an update is not pending installation or was previously declined by the customer.
Warranty claims for OnStar module replacement per this bulletin are subject to review and debit if the over the air update was available for installation at the time of repair.
|Modified||Released May 21, 2019|
Bulletin No.: 19-NA-093
Date: May, 2019
To obtain the latest electronic controller calibration information for your vehicle, go to https://tis2web.service.gm.com/tis2web and enter the vehicle’s 17 character Vehicle Identification Number (VIN) and select ‘Get CAL ID’.
You can then compare the latest part number with the actual number installed on the vehicle to determine if a reprogram is needed.
The Service Programming System (SPS) application is part of the TIS2Web system. To program an ECU, the SPS application must communicate with the vehicle control modules using the proper J2534 programming interface tool.
The following are the supported interface tools:
|OEM GM Tech 2 Dealer Package|
|Bosch GM MDI 2 (2nd Gen) MDI2 interface|
The Tech 2 supports model years 1996 and beyond. With the addition of the CAN Diagnostic Interface (CANdi) module, Tech 2 is fully backward compatible with current Tech 2 functionality and operates transparently when diagnosing non-CAN-equipped vehicles.
The GM MDI is the Global Diagnostic tool for future vehicles starting with Global A vehicles. The GM MDI was introduced in the fall of 2007 for Pass-Thru programming and offers faster programming speed. It can be used to perform Pass-Thru programming on all vehicles built since 1996 and into the future. Click here to view a list of GDS supported vehicles.
- POWERFUL DIAGNOSIS &ANALYSIS: The Autel Maxisys MS908CV is especially made for working on Heavy Duty vehicles. It contains a whole set of heavy duty vehicle connectors and provides access to all the commonly performed service functions: Oil Reset, EPB, Brake Bleeding, DPF & SCR, Immo & keys, Injector Throttle and other regular maintenance functions.
- ADVANCED ECU CODING & PROGRAMMING: The complete diagnostic tool kit includes a compact sized MaxiFlash Elite which performs J2534 and J2534-2 pass-thru programming and provides Bluetooth VCI communication between the vehicle and the MaxiSys CV tablet.
- SPECIAL FUCTIONS: The diagnostic scan tool provides the special functions that complete repairs including Injector Quantity Adjustment, DPF Regeneration, Adaptations, Calibrations, Maintenance Resets.
- STRONG FEATURES: The automotive scanner read and clear codes, view and graph live data, perform tool-guided maintenance services, complete an array of special functions and diagnose manufacturer-specific systems including Allison transmissions, Bendix ABS Brake systems, Detroit Diesel Engines and Eaton and Wabash ABS trailer brakes.
- WIDE VEHICLE COVERAGE: Extensive vehicle coverage for more than 80 US, Asian and European commercial vehicles and industrial machine brands.
- The diagnostic tool comes with a J2534 ECU programming device that helps Benz and BMW users replace the existing software/firmware in the ECU, program new ECUs and fix software-controlled driving performance and emission issues.
- The software of MK908P has a wide range of compatibility and can be used to diagnose vehicles from over 80 brands in the US, Europe and Asia. Moreover, you can get more newly added car models with the fast-release software update service.
- MK908P, as the advanced version of MS908P,MS908S,MS908E, MS908PS PRO, features the 10.1" 1920*1200 screen upgraded from 9.7" 1024*768, and the battery capacity is 15000mAh increased by 4000 mA. Also, it has a better anti-impact protection design.
- The diagnostic tool supports bi-direction control to check the vehicle operating conditions. The bi-directional control of the ECM in Component Test enables the MK908P to transmit control commands to operate the vehicle systems.
- The MaxiFix provides you with an online troubleshooter database, and Remote Desk allows you to get help from others via TeamViewer software.
- Support all the diagnostic communication protocols needed for Toyota (from 1996 to 2018).
- High performance with ARM CPU and original FT232RL chip inside.
- Compatible with Toyota TIS OEM Diagnostic Software as the similar products.
- The techstream software and 64bit driver always regard as "virus" by mistake, we suggest you close the anti virus software before you install the software.
- Operating System: Windows XP, Win7/Win8/Win10 32bit and 64bit. Latest Version: V12.20.024 We support remote installation service by Team Viewer, any installation problem, please feel free to contact with us.
- 🚗ECU PROGRAMMING: This Diagnostic scanner comes with a SAE J2534-1 & -2 compliant PassThru reprogramming interface device which allows you to use the updated OEM software to replace the existing software/firmware in ECUs, programming new ECUs for Benz/BMW and fixing software-controlled drivability issues and emission issues.
- 🚗SUPERIOR HARDWARE: The Maxicom MK908P is a upgraded version of the Maxisys Ms908P/Pro,it with Android4.4 based system amd super-fast hexa-core Processor, 2GM RAM, 64GB On-board Memory, 8.0 Megapixel rear cam, ultra-clear 10.1 inches LED screen etc.
- 🚗COMPREHENSIVE FUNCTIONS: Autel MaxiCOM MK908P performs the same function as Autel Maxisys Elite, Autel MS908S PRO, MS908E, and provide better price. this superior diagnostic device is awarded as the Best Vehicle Diagnostic Tool in Britain.
- 🚗WIDE VEHICLE COVERAGE: Extensive OE-Level vehicle coverage for more than 80 US, Asian and European vehicle makes.It's an ultimate car scanner for DIYers, experienced mechanics, even garage to finish professional-level vehicle repair and maintenance.
- 🚗Multi-ADD ONS: This Autel Scanner could connect the Oscilloscope-MaxiScope MP408 and Digital Inspection Cameras (MV105 and MV108) for vehicle's electronic test or get the sight in the tight spaces.
- 【Advanced Diagnostic Scanner for ECU Programming】 MK908P has been designed to perform some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs and dramatically improve the cars' lifespan/performance. form some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs and dramatically improve the cars' lifespan/performance.
- 【Comprehensive Features】 Besides Coding and ECU programming functions, the scan tool supports reprogram keys, Bi-directional control, active test, ABS bleeding, complete capabilities for codes, live data, actuation tests, adaptations, prints out recorded data with Wi-Fi. Save the money cost in buying an additional expensive adapter. Warm tips Benz-14 & Chang'an-3 Adapters only for UK version, not US version.
- 【User Friendly】 The Live Data Stream displayed the real time PID data from ECU and the displayed data included analog inputs and outputs, digital inputs and outputs, and system status information broadcast. The graphic display greatly improved the readability and understandability of above parameters. This is definitely a perfect scan tool for enthusiasts interested in knowing how their car is running.
- 【Operate Easily】 The hardware can equal to a best rank android tablet in the market and that made the whole diagnostic procedure more quickly and precisely. Maxisys platform, cloud-based Maxisys provide a large amount of data about the diagnosis and repair advices, that's really helpful, whenever you encounter problems, you can find solutions from it.
- 【Compatible with Some Add-ons】 Combination with Oscilloscope Maxi Scope MP408 and Digital Inspection Cameras MV108, the power of this tool is amazing and the detail you receive about every component of the vehicle makes pinpointing a problem painless. Affordable combination of MS908P and TS601 supports TPMS programming, which turns into a powerful diagnostic tool.
- RAPID ACCESS: This interface runs at a constant speed of 500kbit/s. Hook up it to your car, connect to internet, update drivers, access your chosen ELM327-based software, and begin the vehicle diagnostics.
- EASY DIY DIAGNOSTICS: Do it on your own! Everyone has done it perfectly. The MS-CAN & HS-CAN toggle switch will help you conveniently access, diagnose and configure the as-built data of your vehicle. This switch has been improved to smoothly access and communicate with the existing modules in your vehicle. Save a costly trip to dealers and expensive code reader services.
- ROBUST FORSCAN OBD2 ADAPTER: FORScan is yet the ultimate hidden scan tool software. Discover endless Mods with this software and apply them to your vehicle. You can access the Global Window feature, Bambi Mod, reverse tilt mirrors, tire size correction, Perpendicular Park, Secure Idle, 5 turn signal flash, heated steering wheel, disabled double horn honk, disabled door ajar chime, and many more! Other supported softwares are FoCCCus, ELMconfig and FF2.
- ONE OF MOST TRUSTED FORD F150 ACCESSORIES: This device is every Ford owner's best friend. It has been primarily sought for models like F150, F250, F350, F450, Ranger, Fusion, Explorer, and all Ford cars and light trucks since 1996. Modules for 2018 and 2019 models have also been updated. Also works for Mazda, Lincoln and Mercury.
- HELPFUL CUSTOMER SUPPORT: OHP provides all the support you might need. Even if you're a beginner, you can access the substantial information and references we've refined to save you from endless research and second-guessing. When in doubt, you can contact us and we'll appreciate your questions and feedbacks.
- HIGH SPEED SCAN TOOL: Transform your Windows PC, laptop, or phone into a super-fast, accurate automotive diagnostic device (not compatible with Apple iOS devices)
- WIRELESS DIAGNOSTIC DEVICE: Bluetooth scan tool is easy to install, safe to leave plugged in without draining your car's battery, and features hackerproof wireless security
- FREE ANDROID APP & WINDOWS SOFTWARE: Includes OBDLink app for Android and OBDwiz for Windows, and is compatible with 3rd party apps such as Torque and DashCommand
- MAXIMUM VEHICLE COVERAGE: Works on more vehicles than any scan tool on the market including all 1996+ cars and light trucks sold in the United States (except hybrid or electric vehicles)
- SATISFACTION GUARANTEED: Your ScanTool is supplied with a 90-day money back guarantee if you are unsatisfied for any reason, along with a 3-year repair or replace manufacturer warranty
- ECU CODING & PROGRAMMING: Worked with J2534 Pass-thru device, MaxiSys Elite is capable of ECU programming for Benz and BMW.
- EXTENSIVE COVERAGE: Available for over 80 1996 US-based, 2000 European-based and newer OBD2 protocol vehicles with full OBD functions, 11 reset functions and full systems diagnoses
- EXCELLENT PERFORMANCE: Worked with MaxiScope basic kit MP408, MaxiSys Elite provides users with an insight to the inner workings of a vehicle's electronic circuits
- TECHNICAL SUPPORT: Remote Tech Support for real-time software update notifications via internet. Interactive Data Logging Sessions for direct contact with Autel. One-stop multitasking for ideal management of data
- THOUGHTFUL DESIGNS: MaxiSys Elite is with rubberized outer protection and a rugged internal housing. MP408 features color coded 4-channel control panel and one-click auto setup of voltage scale and time base
Last update on 2019-09-14 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2019-09-14 / Affiliate links / Images from Amazon Product Advertising API