NHTSA ID Number: 10161897
Manufacturer Communication Number: 19NA093
2 Affected Products
|Module, Comn Interface||84644344||1|
|Module, Comn Interface||84644343||1|
Bulletin No.: 19-NA-093
Date: May, 2019
Attention: This bulletin replaces PIP5605 and PIP5636. Please discard all copies of PIP5605 and PIP5636
|Brand:||Model:||Model Year:||Build Date:||Engine:||Transmission:|
|Chevrolet||Silverado 1500 (New Model)||2019||2019||SOP||February 11, 2019 (Fort Wayne) or February 13, 2019 (Silao).||8–cylinder gas engine 5.3L (L84) or 6.2L (L87)||All|
|GMC||Sierra 1500 (New Model)||2019||2019|
|Involved Region or Country||Canada, United States, Mexico|
|Additional Options (RPOs)||Equipped with 8–cylinder gas engine 5.3L (L84) or 6.2L (L87) and OnStar (UE1)|
|Condition||After a battery disconnect the driver information center (DIC) may incorrectly display Air Filter Life 0% – replace now.|
|Cause||This false message may be caused by a firmware issue.|
|Correction||Inspect the engine air filter, reset filter life, and check for an OnStar update. A new OnStar firmware update, version V6.63, has been released to OnStar equipped vehicles. Due to cyber-security policies this firmware update cannot be installed through TIS2Web, so firmware (OnStar v6.63) was released to involved vehicles via an Over-the-Air (OTA) update. This update can occur remotely through in-vehicle prompts from the radio display. However, some customers may decline the vehicle update or the update may be unsuccessful. This would require the dealer to install updated OnStar hardware.|
Note: This procedure only applies if the condition occurred after a battery disconnect. Vehicles beyond 6 months in service and greater than 10,000 mi/16,000 km may have a true need for air filter maintenance that is NOT related to this bulletin procedure.
Note: It is possible that the OnStar OTA update has been pushed to the vehicle and that the customer has missed or ignored on-screen prompts to install it. A typical symptom of any pending OTA update is that the radio will remain on for 30 seconds after the ignition has been turned off and the driver door opened. Do NOT decline the OnStar update. OnStar firmware CANNOT be installed via TIS2Web due to cyber-security policy.
1.2. If clean (not restricted), proceed to steps 2-4.
2. Reset the DIC message.
Note: This only applies to vehicles built prior to February 11, 2019 (Fort Wayne) or February 13, 2019 (Silao). Vehicles built after these dates where assembled with the firmware solution installed.
3. Inspect for an OnStar firmware update v6.63 and install, if necessary.
• On IOR-equipped vehicles this will bring you to the About menu page to view Update History.
• On IOS, IOU, or IOT-equipped vehicles, scroll to Build Number and select the lowercase “i” next to Build Number to view
- Look for a line that contains reference toOnStar update “63 ” or greater in it. The sample illustrations above do not show this specific version but illustrate where to find it. The presence of OnStar v6.63, or any OnStar update greater than v6.63 indicates the firmware has been installed and that this bulletin does NOT apply. Refer to SI for further diagnostics.
Note: It is possible that the OTA update has been pushed to the vehicle and that the customer has missed or ignored on-screen prompts to install it. Do NOT decline the OnStar update. It CANNOT be installed via TIS2Web.
- Determine if the update has already been downloaded to the module and is pending installation.
- Enter the radio menu on the radio display. Select Home > Settings > Updates. If an update is available, a popup will soon appear. Select Install Update and follow the on-screen instructions.
Note: Do NOT replace the OnStar module prior to inspecting for the presence of the pending update.
- If the OnStar v6.63 update is not listed in the About screen, the Update History menu, or the Updates screen; or if the customer comments that they did receive notification of an OnStar OTA update and declined it, replace the OnStar module. Firmware will be current on the replacement part.
Note: Part numbers listed in the part table may be superseded over time. They were current at the time of publication.
Refer to the Electronic Parts Catalog and/or Electronic Service Center for the appropriate OnStar Module part number based on the VIN.
|Causal Part||Description||Part Number||Qty|
|X||Module, Comn Interface||84644344||1|
|X||Module, Comn Interface||84644343||1|
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.
|Labor Operation||Description||Labor Time|
|9104437||Inspect Air Filter, Reset DIC Message and install over-the-air update OnStar v6.63||0.8 hr|
|*9104383||Inspect Air Filter, Reset DIC Message and replace Communication Interface Module||1.0 hr|
|* Internal system records will indicate when an update was pushed to the vehicle and whether it was declined. Dealers should only replace the module after confirming an update is not pending installation or was previously declined by the customer.
Warranty claims for OnStar module replacement per this bulletin are subject to review and debit if the over the air update was available for installation at the time of repair.
|Modified||Released May 21, 2019|
Bulletin No.: 19-NA-093
Date: May, 2019
To obtain the latest electronic controller calibration information for your vehicle, go to https://tis2web.service.gm.com/tis2web and enter the vehicle’s 17 character Vehicle Identification Number (VIN) and select ‘Get CAL ID’.
You can then compare the latest part number with the actual number installed on the vehicle to determine if a reprogram is needed.
The Service Programming System (SPS) application is part of the TIS2Web system. To program an ECU, the SPS application must communicate with the vehicle control modules using the proper J2534 programming interface tool.
The following are the supported interface tools:
|OEM GM Tech 2 Dealer Package|
|Bosch GM MDI 2 (2nd Gen) MDI2 interface|
The Tech 2 supports model years 1996 and beyond. With the addition of the CAN Diagnostic Interface (CANdi) module, Tech 2 is fully backward compatible with current Tech 2 functionality and operates transparently when diagnosing non-CAN-equipped vehicles.
The GM MDI is the Global Diagnostic tool for future vehicles starting with Global A vehicles. The GM MDI was introduced in the fall of 2007 for Pass-Thru programming and offers faster programming speed. It can be used to perform Pass-Thru programming on all vehicles built since 1996 and into the future. Click here to view a list of GDS supported vehicles.
- VXDIAG VCX NANO Box is PC-to-vehicle interface compatible with multiple software applications, minimizing your investment in multiple brand-specific diagnostic interfaces
- VXDIAG VCX Nano for GM/OPEL compatible with GDS and Tech2win software, support for GM/OPEL Diagnose and programming,for programming function, you would need buy software subscription online
- Fully compatible with SAE-J2534-1 & SAE-J2534-2; Quick access to vehicle data for maintenance or management reports; Support all current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
- About Software: Our hardware is compatible with original software and for SPS programming online you need purchase subscription online.
- Installation Tips: Tech2win software can only be installed on 32bit computer(win7 or win10 both ok) and please attention Tech2win software can not be installed on virtual machine, need install on physica system. For any technical problem, please feel free to contact us at any time, we have engineer can assist you online.
- ECU PROGRAMMING: This Diagnostic scanner comes with a SAE J2534-1 & -2 compliant PassThru reprogramming interface device which allows you to use the updated OEM software to replace the existing software/firmware in ECUs, programming new ECUs for Benz/BMW and fixing software-controlled drivability issues and emission issues. We welcome you to contact [email protected]outlook.com or ask through Q/A for your specific need.
- SUPERIOR HARDWARE: The Maxicom MK908P is a upgraded version of the Maxisys Ms908P/Pro,it with Android4.4 based system amd super-fast hexa-core Processor, 2GM RAM, 64GB On-board Memory, 8.0 Megapixel rear cam, ultra-clear 10.1 inches LED screen etc.
- COMPREHENSIVE FUNCTIONS: Autel MaxiCOM MK908P performs the same function as Autel Maxisys Elite, Autel MS908S PRO, MS908E, and provide better price. this superior diagnostic device is awarded as the Best Vehicle Diagnostic Tool in Britain.12-month free updates，basic functions could still be used without updates.
- WIDE VEHICLE COVERAGE: Extensive OE-Level vehicle coverage for more than 80 US, Asian and European vehicle makes.It’s an ultimate car scanner for DIYers, experienced mechanics, even garage to finish professional-level vehicle repair and maintenance. To check compatibility, contact [email protected]outlook.com or ask through Q/A, we will reply you in time.
- Multi-ADD ONS:This Autel Scanner could connect the Oscilloscope-MaxiScope MP408 and Digital Inspection Cameras for vehicle’s electronic test or get the sight in the tight spaces. We offer you a free ArtiBattery101, making you easily get the Battery Test Results. This car battery Tester is recommended by Soctty Kilmer and BestReviews. It can directly detect the battery data and give suggestions on whether to replace the battery. It also has cranking test and charging system test.
- 【Advanced IMMO & Key Programming】Autel IM608 is a perfect choice for auto technicians and locksmiths to encrypt keys, add keys, change keys, and generate keys. The Smart Mode and Expert Mode in IMMO app offer you guided and advanced Key Learning to choose. The Autel scanner can also read/write various key chips helping perform complete key programming quickly. Note: IM608 just can be used in the US. Don’t take it to other countries or change the IP.
- 【ECU Coding & Active Test】Active Test helps you accurately figure out whether a specific subsystem or component in vehicles goes well. This function may appear as Actuators, Actuator Test, or Function Tests, and the tests options vary by vehicle manufacturer and model. After repairs or replacements of vehicle parts, Autel IM608 can reprogram adaptive data for certain components of the test vehicle through ECU Coding.
- 【Reliable Key & ECU Programming Tools】 Equipped with XP400 key programmer and MaxiFlash ECU reprogrammer, this Autel scanner performs IMMO Add Key, All Key Lost and Key Learning for 3rd generation Benz. Besides convenient PC communication and ECU reprogramming capabilities from the MaxiFlash tool, it can read transponder data (including Mercedes Benz infrared smart key), clone/generate exclusive keys, etc. by working with the XP400 key programmer.
- 【Language & Wide Compatibility】When you get this Autel scanner, it only supports English. You can get the required language by providing the serial number for customer service via [email protected] Compatible with more than 80 makes and models from the US, Asian and European, the Autel IM608 can perform OE-Level all-system diagnostics for Chrysler, Dodge, Ford, GM, Jeep, etc.
- 【12-Month Free Update & Warranty】Autel IM608 comes with a 1-year free update online to improve the apps’ capabilities by adding critical patches, new models, etc. When the 1-year update expires, it will cost $1250 per year to continue updating. A 12-month warranty gives you a guarantee for any possible quality problems. For any question, feel free to ask the customer service.
- The diagnostic tool comes with a J2534 ECU programming device that helps Benz and BMW users replace the existing software/firmware in the ECU, program new ECUs and fix software-controlled driving performance and emission issues.
- The software of MK908P has a wide range of compatibility and can be used to diagnose vehicles from over 80 brands in the US, Europe and Asia. Moreover, you can get more newly added car models with the fast-release software update service.
- MK908P, as the advanced version of MS908P,MS908S,MS908E, MS908PS PRO, features the 10.1” 1920*1200 screen upgraded from 9.7” 1024*768, and the battery capacity is 15000mAh increased by 4000 mA. Also, it has a better anti-impact protection design.
- The diagnostic tool supports bi-direction control to check the vehicle operating conditions. The bi-directional control of the ECM in Component Test enables the MK908P to transmit control commands to operate the vehicle systems.
- The MaxiFix provides you with an online troubleshooter database, and Remote Desk allows you to get help from others via TeamViewer software.
- 【Advanced Diagnostic Scanner for ECU Programming】 MK908P has been designed to perform some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs and dramatically improve the cars’ lifespan/performance. form some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs and dramatically improve the cars’ lifespan/performance.
- 【Comprehensive Features】 Besides Coding and ECU programming functions, the scan tool supports reprogram keys, Bi-directional control, active test, ABS bleeding, complete capabilities for codes, live data, actuation tests, adaptations, prints out recorded data with Wi-Fi. Save the money cost in buying an additional expensive adapter. Warm tips Benz-14 & Chang'an-3 Adapters only for UK version, not US version.
- 【User Friendly】 The Live Data Stream displayed the real time PID data from ECU and the displayed data included analog inputs and outputs, digital inputs and outputs, and system status information broadcast. The graphic display greatly improved the readability and understandability of above parameters. This is definitely a perfect scan tool for enthusiasts interested in knowing how their car is running.
- 【Operate Easily】 The hardware can equal to a best rank android tablet in the market and that made the whole diagnostic procedure more quickly and precisely. Maxisys platform, cloud-based Maxisys provide a large amount of data about the diagnosis and repair advices, that’s really helpful, whenever you encounter problems, you can find solutions from it.
- 【Compatible with Some Add-ons】 Combination with Oscilloscope Maxi Scope MP408 and Digital Inspection Cameras MV108, the power of this tool is amazing and the detail you receive about every component of the vehicle makes pinpointing a problem painless. Affordable combination of MS908P and TS601 supports TPMS programming, which turns into a powerful diagnostic tool.
- ECU CODING & PROGRAMMING: Worked with J2534 Pass-thru device, MaxiSys Elite is capable of ECU programming for Benz and BMW.
- EXTENSIVE COVERAGE: Available for over 80 1996 US-based, 2000 European-based and newer OBD2 protocol vehicles with full OBD functions, 11 reset functions and full systems diagnoses
- EXCELLENT PERFORMANCE: Worked with MaxiScope basic kit MP408, MaxiSys Elite provides users with an insight to the inner workings of a vehicle's electronic circuits
- TECHNICAL SUPPORT: Remote Tech Support for real-time software update notifications via internet. Interactive Data Logging Sessions for direct contact with Autel. One-stop multitasking for ideal management of data
- THOUGHTFUL DESIGNS: MaxiSys Elite is with rubberized outer protection and a rugged internal housing. MP408 features color coded 4-channel control panel and one-click auto setup of voltage scale and time base
- Wireless connection - simple plug and play configuration Upgraded support includes 802 11bgn
- High Speed USB 2 0 Connection with improved protection and faster performance
- Improved stability during engine crank with extended temperature range
- Enclosure design protects from exposure to fluids and drops
- Additional vehicle communications protocols include upcoming Global B vehicles with faster data buses SAE J2534 and ISO-22900 compliant
- Modules Coding & Programming - Supporting J2534 ECU Programming Device is capable of replacing the existing software/firmware in the Electronic Control Units (ECU), programming new ECUs and fixing software-controlled drivability issues and emission issues for BMW and Mercedes Benz cars, also fixing issues of fuel efficiency, power loss, fault codes and durability of mechanical parts.
- Unrivalled Speed - MS908 Pro Diagnostic Platform bases on the revolutionary Android multitasking operating system, utilizes the powerful Cortex A7+A15 six-core processor, and equips with 9.7-inch LED capacitive touch screen. The system boots up in only 20 seconds which is 300% faster than competing tools, and the diagnostic time for some vehicle is up to 5 times faster than previously required, allowing you to perform your job much quicker.
- Ultrafast Wireless - The Maxisys features advanced dual-band (2.4 GHz and 5 GHz) 802.11n WIFI that’s up to twice as fast as any previous-generation diagnostic systems. Once the wireless VCI is connected to the car, the technician is completely free to move around anywhere in the shop. Its wireless connect-ivity also means you can field updates to the latest software release, allowing for update anywhere and anytime.
- Exceptional OE-Level Coverage - Autel has been committed to providing the best and easiest-to-use diagnostic solution with the most extensive coverage of all systems for all the major vehicle manufactures. This enables independent garages to confidently provide comprehensive servicing in their own workshops without relying on dealer availability Continual software enhancement will provide additional vehicle coverage.
- Smart Technology - Featuring the latest Auto VIN technology to identify CAN vehicles in one touch combined with the exclusive Auto Scan function make the MaxiSys the most intelligent system in the industry. Another smart feature - the industry first cloud-based online community puts you in touch with the latest tips and expertise from technicians around the world. This item offering 2 years free update.
Last update on 2020-01-19 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2020-01-19 / Affiliate links / Images from Amazon Product Advertising API