NHTSA ID Number: 10162102
Manufacturer Communication Number: PIC6364A
Summary
This Preliminary Information communicates information on relearning the power windows if they become inoperative after the vehicle’s battery becomes discharged.
17 Affected Products
Vehicles
SEOCONTENT-START
Bulletin No.: PIC6364A
Published date: 06/3/2019
Preliminary Information
PIC6364A Power Windows May Become Inoperative after Dead or Discharged Battery
Models
| Brand: | Model: | Model Years: | VIN: | Engine: | Transmissions: | |
| from | to | |||||
| Cadillac | ATS | 2013 – 2019 | All | All | All | All |
| Cadillac | CTS | 2014 – 2019 | All | All | All | All |
| Chevrolet | Camaro | 2016 – 2019 | All | All | All | All |
| Involved Region or Country | North America |
| Condition | Some customers may notice that the power windows have become inoperative after a discharged or dead battery condition. |
| Concern | This concern may be caused by the microcontroller trim value inside the window regulator becoming locked. |
Correction:
This concern may be corrected by following the steps listed below. This procedure will reset the microcontroller within the window regulator.
1 – Make sure the vehicle’s battery has a full state of charge.
2 – Remove the following fuses for a minimum of 1 minute:
Camaro ONLY-
F17UA fuse – UBEC – 10 amp – Passenger Window Switch
F7RA fuse – RBEC – 30 amp – Passenger Window Motor / Right Rear Window Motor
F9RA fuse – RBEC – 30 amp – Driver Window Motor / Left Rear Window Motor
ATS / CTS ONLY-
F31UA fuse – UBEC – 10 amp – Passenger Window Switch
F2RA fuse – RBEC – 30 amp – Driver Window Motor / Left Rear Window Switch
F13RA fuse – RBEC – 30 amp – Passenger Window Motor / Right Rear Window Switch
3 – Complete the window relearn procedure.
Refer to the SI document titled “Window Motor Programming – Express Function”
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.
| Labor Operation | Description | Time |
| 2081978 | Window Regulator – Microcontroller Reset | 0.4 hours |
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.
Version History
| Version | 2 |
| Modified | 05/13/2019 – Created on
06/03/2019 – Updated Models and added warranty information. |
SEOCONTENT-END
Bulletin No.: PIC6364A
Published date: 06/3/2019
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Bulletin No.: PIC6364
Published date: N/A
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- 【Meet all your needed size】-- The fuse kit includes micro size 50pcs, mini size 160pcs and standard size 90pcs. Three styles of auto fuses have 11 current specifications (2A /3A / 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A / 30A/ 35A/40A), equipped with a fuse puller.(Not including micro2 fuse.)
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- 【Easy to identify】-- The car fuses of each current specification are distinguished by different colors, and the current specification number is marked on the top of each automotive fuses, which is easy to identify.
- 【Installation Instructions】--Car fuses assortment kit contains fuse installation instructions to help you replace and install the fuse correctly.
- ALL SIZES YOU NEED - The fuses automotive kit covers 182pcs commonly used blade fuses and a fuse puller - 63pcs Standard: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (9PCS of each model ), 56pcs mini: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (8PCS of each model ), 63pcs Low Profile Mini: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (9PCS of each model )
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- WIDE APPLICATION - variety of sizes that are commonly used in most of vehicles. This fuse kit can be used on Cars, Truck, SUV, ATV, UTV, Camper RV, Motorcycles, etc
- FUSE PULLER - The fuses puller is included in the mini fuses box, help you easily replace the fuse
- Easy Identification: Made of a high quality zinc alloy, with a transparent cover and color coded
- 14 Most Common Fuses: Standard and Mini. (5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A)
- Wide Applications: Fits most vehicles like car, truck, marine, SUV, travel trailer and other vehicles
- Note: Please use the right amp fuse to protect the vehicle and electronic equipment from short-circuit/overload
- ll Sizes You Need: The package contains 140pcs fuse and 2pcs fuse puller - 70pcs standard fuse and 70pcs mini fuse. (10pcs of each AMP)
- Complete Range of Sizes – The kit contains 180 pieces total: 60 micro, 60 mini, and 60 standard size fuses. They cover 11 amperage ratings (2A to 40A) and include a fuse puller for easy removal. (Note: Micro2 fuses are not included.)
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- Clear Color-Coding – Each amperage rating is distinguished by a standard color and clearly marked with its number on the top. This makes identification quick and simple.
- Helpful Instructions Included – The kit comes with a step-by-step installation guide to assist you in replacing and installing fuses safely and correctly.
- Easy Identification: The fuse assortment kit is made of high-quality zinc alloy, featuring a transparent cover and color-coded labels for quick recognition.
- 8 Most Common Standard Fuses: 1A, 3A, 5A, 10A, 15A, 20A, 30A, 40A.
- All Sizes You Need: The package includes 80 car fuses and 2 fuse pullers.
- Wide Applications: Compatible with most vehicles, including cars, trucks, RVs, marine vessels, travel trailers, and camping equipment.
- Convenient Tool Included: A fuse puller is provided to easily remove and replace fuses, making maintenance hassle-free.
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