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NHTSA ID Number: 10178308
Manufacturer Communication Number: PIP5573C
Summary
This Preliminary information communicates to the dealer technician that the torque converters for the 10L80 and 10L90 10 speed transmission are on restriction through the Product Quality Center. Dealers are advised to contact the Product Quality Center if diagnostics has lead to replacement of the transmission torque converter.
15 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| CADILLAC | ESCALADE ESV | 2018-2020 |
| CHEVROLET | CAMARO | 2017-2019 |
| CHEVROLET | SUBURBAN | 2019-2020 |
| CHEVROLET | TAHOE | 2018-2020 |
| GMC | YUKON | 2020 |
| GMC | YUKON DENALI | 2018-2019 |
| GMC | YUKON DENALI XL | 2018 |
SEOCONTENT-START
Bulletin No.: PIP5573C
Published date: 06/8/2020
Preliminary Information
PIP5573C 2017 2020 10L80 10L90 Automatic Transmission Torque
Converter Restriction
Models
Brand: Model: Model Years:
VIN:
Engine: Transmissions:
from to
Cadillac Escalade Models 2018 – 2020 All All All MF6
Chevrolet Camaro 2017 – 2019 All All All MGL
Chevrolet Suburban 2019 – 2020 All All All MF6
Chevrolet Tahoe 2018 – 2020 All All All MF6
GMC Yukon Denali Models 2018 – 2020 All All All MF6
Involved Region or Country North America
Condition
The 10L80 and 10L90 10 Speed Transmission Torque Converter (Part numbers
24288828, and 24286575) are on restriction through the GM PQC as part of our
ongoing quality improvement efforts to assist Engineering with product concern
identification effective 06/25/2018.
Cause Your cooperation with this program is greatly appreciated.
Correction:
If your diagnosis has led to replacement of the restricted 2017 – 2020 10L80 10L90 Automatic Transmission
Torque Converter Restriction, please contact the Product Quality Center (PQC) by opening a case via Dealer Case
Management (DCM) From the DCM home page, click on “New PQC Case” found on the Technical Assistance tab.
Then in Global Connect click on the Support/Chat tab, TAC-PQC Tab, PQC -Parts Restrictions Templates to
Download the appropriate PQC -Parts Restrictions Template and save a copy to your computer, You can attach a
copy of the template to your PQC Case.
The following 2017 – 2020 10L80 10L90 Automatic Transmission Torque Converter Restriction questions are
contained in the Global Connect PQC -Parts Restriction template.
Caller’s First & Last Name/Position:
Technician’s Name/Direct Phone:
Parts Manager’s Name:
Parts Manager’s Phone and Fax Number:
Dealership’s Correct Address:
How many times has the vehicle been in for this concern?
How many days has the vehicle been down for this concern?
Customer’s Concern?
Has the vehicle been modified with non-production accessories?
Is the vehicle for personal or commercial use?
If commercial, what type of use?
Describe the failure of the unit:
Why is replacement of the requested component needed?
Does the vehicle have any DTCs in any module (ECM/TCM/BCM, etc.)?
(Note: Do Not clear any DTCs prior to reviewing with engineering).
Note: [GDS must be launched from TIS to make sure all the data is captured and can be retrieved.]
Are there any transmission-related DTCs?
(Note: Do Not clear any DTCs prior to reviewing with engineering).
Are there any shifting issues (late, early, missed, no shift)?
When does the issue occur (hot, cold, under accel/decel)?
Is there any unwanted vibration?
Any other transmission performance issues?
Any leaks?
What type of leak?
Where is the leak located?
Any noise?
What kind of noise?
Where is it coming from?
Fluid level?
Was fluid contaminated?
Version History
Version 4
Modified
06/20/2018 – Created on
06/19/2019 – Updated Correction Section to include DCM information.
08/09/2019 – Updated to edit template questions.
06/08/2020 – Added the 2020 model year.
SEOCONTENT-END
1 Associated Document
Manufacturer Communications
Bulletin No.: PIP5573C
Published date: 06/8/2020
https://www.nhtsa.gov/recalls?nhtsaId=10178308
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NHTSA ID Number: 10162144
Manufacturer Communication Number: PIP5573A
Summary
This Preliminary information communicates to the dealer technician that the torque converters for the 10L80 and 10L90 10 speed transmission are on restriction through the Product Quality Center. Dealers are advised to contact the Product Quality Center if diagnostics has lead to replacement of the transmission torque converter.
SEOCONTENT-START
Bulletin No.: PIP5573A
Published date: 06/19/2019
Preliminary Information
PIP5573A 2017 2019 10L80 10L90 Automatic Transmission Torque Converter Restriction
Models Brand: Model: Model Years: VIN: Engine: Transmissions:
from to
Cadillac Escalade Models 2018 – 2019 All All All MF6
Chevrolet Camaro 2017 – 2019 All All All MGL
Chevrolet Suburban 2019 All All All MF6
Chevrolet Tahoe 2018 – 2019 All All All MF6
GMC Yukon Denali Models 2018 – 2019 All All All MF6
Involved Region or Country North America
Additional Options (RPO) N/A
Condition
The 10L80 and 10L90 10 Speed Transmission Torque Converter (Part numbers 24288828, and 24286575) are on restriction through the GM PQC as part of our ongoing quality improvement efforts to assist Engineering with product concern identification effective 06/25/2018.
Cause Your cooperation with this program is greatly appreciated.
Correction:
If your diagnosis has led to replacement of the restricted 2017 – 2019 10L80 10L90 Automatic Transmission Torque Converter Restriction, please contact the Product Quality Center (PQC) by opening a case via Dealer Case Management (DCM) From the DCM home page, click on “New PQC Case” found on the Technical Assistance tab.
Then in Global Connect click on the Support/Chat tab, TAC-PQC Tab, PQC -Parts Restrictions Templates to Download the appropriate PQC -Parts Restrictions Template and save a copy to your computer, You can attach a copy of the template to your PQC Case.
The following 2017 2019 10L80 10L90 Automatic Transmission Torque Converter Restriction questions are contained in the Global Connect PQC -Parts Restriction template.
Caller’s First & Last Name/Position:
Technician’s Name/Direct Phone:
Parts Manager’s Name:
Parts Manager’s Phone and Fax Number:
Dealership’s Correct Address:
How many times has the vehicle been in for this concern?
How many days has the vehicle been down for this concern?
Customer’s Concern?
Has the vehicle been modified with non-production accessories?
Is the vehicle for personal or commercial use?
If commercial, what type of use?
Describe the failure of the unit:
Why is replacement of the requested component needed?
Broadcast Code:
Serial Number:
Does the vehicle have any DTCs in any module (ECM/TCM/BCM, etc.)?
(Note: Do Not clear any DTCs prior to reviewing with engineering).
Note: [GDS must be launched from TIS to make sure all the data is captured and can be retrieved.]
Are there any transmission-related DTCs?
(Note: Do Not clear any DTCs prior to reviewing with engineering).
Are there any shifting issues (late, early, missed, no shift)?
When does the issue occur (hot, cold, under accel/decel)?
Is there any unwanted vibration?
Any other transmission performance issues?
Any leaks?
What type of leak?
Where is the leak located?
Any noise?
What kind of noise?
Where is it coming from?
Fluid level?
Was fluid contaminated?
Version History
Version 1
Modified 06/20/2018 – Created on
06/19/2019 – Updated Correction Section to include DCM information.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIP5573A
Published date: 06/19/2019
https://www.nhtsa.gov/recalls?nhtsaId=10162144
MC-10162144-9999.pdf 116.876KB
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| “This site contains affiliate links for which OEMDTC may be compensated” |
- Backward compatible with previous Dexron automatic transmission fluids and can be used as a much-improved replacement for older vehicles/transmissions originally using previous Dexron fluids
- Improved performance over previous Dexron fluids in: friction durability, viscosity stability, aeration and foam control, and oxidation resistance
- Potential to enable improved fuel economy and longer transmission life
- Provides for extended drain intervals. Provides consistent shift performance, even in extreme conditions.
- Formulated with full-synthetic base stocks and advanced additive technology to meet the challenging demands of automatic transmissions
- Enhanced anti-shudder protection for smooth shifting and maximum power transfer
- Developed with anti-wear technology to help improve transmission durability
- Engineered with a proprietary blend of base oils and advanced additives to provide better oil flow at low temperatures and greater film protection at higher temperatures
- Backward compatible with previous DEXRON automatic transmission fluids and can be used as a much-improved replacement for older vehicles/transmissions originally using previous DEXRON fluids
- Improved performance over previous DEXRON fluids in: friction durability, viscosity stability, aeration and foam control, and oxidation resistance.
- Designed for anti-wear protection and shear stability
- Some ACDelco GM Original Equipment parts may have formerly appeared as GM Genuine Parts (OE) or ACDelco Professional
- ACDelco GM Original Equipment parts are designed, engineered and tested to rigorous standards, and are backed by General Motors
- FOR USE IN 95% of ATF VEHICLES INCLUDING MOST CVTs in operation with US registered light duty applications
- HIGH PERFORMANCE CONDITIONING AGENTS prolong seal elasticity to prevent leaks
- IMPROVE DURABILITY & TRANSMISSION LIFE with anti-wear technology to avoid costly repairs
- ENHANCED HIGH & LOW TEMP PERFORMANCE supports transmission fluid in all weather situations
- FULL SYNTHETIC FORMULA protects against engine breakdown better than conventional fluids
- Backward compatible with previous Dexron automatic transmission fluids and can be used as a much-improved replacement for older vehicles/transmissions originally using previous Dexron fluids
- Improved performance over previous Dexron fluids in: friction durability, viscosity stability, aeration and foam control, and oxidation resistance
- Potential to enable improved fuel economy and longer transmission life
- Provides for extended drain intervals
- Backward compatible with previous DEXRON automatic transmission fluids and can be used as a much-improved replacement for older vehicles/transmissions originally using previous DEXRON fluids
- Improved performance over previous DEXRON fluids in: friction durability, viscosity stability, aeration and foam control, and oxidation resistance
- Potential to enable improved fuel economy and longer transmission life
- Provides for extended drain intervals
- Premium synthetic blend formula exceeds DEXRON-III H requirements
- Outstanding sludge resistance provides superior transmission life
- Enhanced friction durability improves shifting performance
- Certified and approved by General Motors for all cars and trucks that require DEXRON -VI
- Also satisfied requirements of DEXRON, DEXRON-III H, III, IIE and II
- Package Dimensions: 6.096 H x 21.336 L x 11.43 W (centimeters)
- Country of Origin : United States
- Package Weight: 1.85 pounds
- Fit type: Vehicle Specific
Last update on 2024-04-02 / Affiliate links / Images from Amazon Product Advertising API
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