| “This site contains affiliate links for which OEMDTC may be compensated” |
NHTSA ID Number: 10193471
Manufacturer Communication Number: PIP5598D
Summary
This Preliminary information communicates the possibility of a crank no start or extended crank condition due to exhaust cam reluctor being out of position.
33 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
BUICK | ENCORE | 2016-2021 |
| CHEVROLET | CRUZE | 2016-2019 |
| CHEVROLET | EQUINOX | 2018-2021 |
| CHEVROLET | MALIBU | 2016-2021 |
| CHEVROLET | SPARK | 2016-2021 |
| CHEVROLET | TRAX | 2019-2021 |
| GMC | TERRAIN | 2018-2021 |
Condition:
Possible Crank No start or Extended Crank and potential DTC p0014 p0017 P0365 P0366
Cause:
Possible exhaust camshaft reluctor out of phase
Correction:
Complete latest diagnostics in service information for “Engine Cranks But Does Not Run”.
If unable to determine root cause of no start condition using published SI diagnostics proceed with the following. Remove cam cover assembly and perform steps below to confirm exhaust camshaft reluctor orientation. During disassembly the vacuum pump drive lugs should also be inspected for damage.
SEOCONTENT-START
Bulletin No.: PIP5598D Published date: 04/23/2021
Preliminary Information
PIP5598D Diagnostic Tip: Possible Crank No Start Or Extended Crank And Potential DTC P0014 P0017
P0365 P0366
Proactive Models
Brand:
Buick Chevrolet Chevrolet Chevrolet Chevrolet Chevrolet GMC
Model:
Encore Cruze Equinox Malibu Spark Trax Terrain
Model Years:
2016 – 2021
2016 – 2019
2018 – 2021
2016 – 2021
2016 – 2021
2019 – 2021
2018 – 2021
VIN:
from to
All All
All All
All All
All All
All All
All All
All All
1.4 LE2
1.4 LE2
1.5 LYX
1.5 LFV
1.4 LV7
1.4 LE2
1.5 LYX
All All All All All All All
Transmissions:
Involved Region or Country:
Condition: Cause:
Correction:
North America
Possible Crank No start or Extended Crank and potential DTC p0014 p0017 P0365 P0366
Possible exhaust camshaft reluctor out of phase
Complete latest diagnostics in service information for “Engine Cranks But Does Not Run”.
If unable to determine root cause of no start condition using published SI diagnostics proceed with
the following.
Remove cam cover assembly and perform steps below to confirm exhaust camshaft reluctor orientation.
During disassembly the vacuum pump drive lugs should also be inspected for damage. (Photo below
show damaged
vacuum pump drive lugs)
Rotate the exhaust camshaft to position the 2D matrix marking on the camshaft hex in the 12′
O’clock position. (Reference photo below for 2D marking.)
Once the exhaust camshaft 2D matrix has been positioned at 12′ O’clock. Verify the small tang
located on the camshaft reluctor ring (Arrows below showing tang on reluctor) is inline with the 2D
matrix marking. Also shown are additional reference points used to verify exhaust cam reluctor
orientation to camshaft.
Photo below is showing the proper relationship between the 2D matrix marking and the small tang on
exhaust cam reluctor wheel.
If you find the vacuum pump drive lugs are broke and/or the exhaust camshaft reluctor is out of
position then
replacement of the exhaust camshaft and vacuum pump will be required.
Note: If needed, It will also be necessary to locate and remove the broken vacuum pump drive lugs
and other metal debris during repairs.
NOTE: This is a preliminary temporary diagnostic and repair. As more investigation and information
becomes available this PI will be updated or advanced to a bulletin.
Version History
Version3 5
10/08/2018 – Created on
12/11/18 – Updated to include Chevrolet Spark
Modified
05/20/2020 Updated to include 2020 MY and Chevrolet Trax 08/20/2020 Updated to include DTC P0014
P0017
04/23/2021 Updated to include 21MY and add DTC P0365 P0366
SEOCONTENT-END
1 Associated Document
Manufacturer Communications
Bulletin No.: PIP5598D
Published date: 04/23/2021
MC-10193471-9999.pdf 2407.987KB
Loading...
Reload document 
Open in new tab
NHTSA ID Number: 10179645
Manufacturer Communication Number: PIP5598C
Summary
This Preliminary information communicates the possibility of a crank no start or extended crank condition due to exhaust cam reluctor being out of position.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIP5598C
Published date: 08/20/2020
Loading...
NHTSA ID Number: 10176325
Manufacturer Communication Number: PIP5598B
Summary
This Preliminary information communicates the possibility of a crank no start or extended crank condition due to exhaust cam reluctor being out of position.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIP5598B
Published date: 05/20/2020
MC-10176325-9999.pdf 2407.843KB
Loading...
NHTSA ID Number: 10154579
Manufacturer Communication Number: PIP5598A
Summary
This Preliminary information communicates the possibility of a crank no start or extended crank condition due to exhaust cam reluctor being out of position.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIP5598A
Published date: 12/11/2018
MC-10154579-9999.pdf 2407.478KB
Loading...
NHTSA ID Number: 10147358
Manufacturer Communication Number: PIP5598
Summary
This Preliminary information communicates the possibility of a crank no start or extended crank condition due to exhaust cam reluctor being out of position.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIP5598
Published date: 10/9/2018
MC-10147358-9999.pdf 2407.02KB
Loading...
- 6X better wear protection on critical engine parts than industry standards**
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full synthetic^
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN PLUS/SN | ILSAC GF-6 | GM dexos1 Gen 3 | Meets Ford WSS-M2C946-B1 | Meets Ford WSS-M2C961-A1 |
- MaxLife Technology prevents engine breakdown with 40% better wear protection than the industry standard
- Includes seal conditioners to reduce oil consumption and oil leaks in high mileage engines.
- Added detergents reduce sludge, corrosion, rust and deposits to help keep motors clean inside and ensure a smooth-running engine.
- Advanced friction-fighting additives help maximize performance and improve fuel efficiency.
- Meets or exceeds all requirements of ILSAC GF-6A, API SP, API SN with SN Plus, API SN
- Advanced protection against the four main causes of engine breakdown: wear friction heat and deposits
- Full synthetic formula offers 24X stronger protection against engine-killing contaminants than the leading full synthetic motor oil
- 40% better wear protection vs. industry standards as tested in the Sequence IVB engine test
- 25% better deposit protection with superior engine cleaning detergents as tested in the GMOD engine test
- Meets or exceeds all requirements of ILSAC GF-6A, API SP, API SN with SN Plus, API SN, GM dexos 1 Gen 3
- Full synthetic 5W-30 motor oil provides strong engine performance and protection against deposits between oil changes
- Ideal for use in modern turbocharged engines and high-performance vehicles like sports cars, SUVs, trucks, and minivans
- Designed to deliver more power and less friction, reducing friction to maximize horsepower (compared to Quaker State motor oil)
- Provides improved fuel economy (based on the latest industry standard)
- Excellent protection against formation of sludge and other harmful deposits (based on Sequence IIIH & VH tests on 0W-20 engine oil)
- Mobil 1 Extended Performance High Mileage full-synthetic motor oil 5W-30 is designed for engines with over 75,000 miles to go up to 20,000 miles between oil changes.*
- Utilizes Mobil 1’s Triple Action+ Formula to combine outstanding engine performance, protection, and cleanliness with the added benefit of power
- Meets ILSAC GF-6 standards to help provide low-speed pre-ignition (LSPI) and timing chain wear protection while keeping your engine clean and helping to improve your fuel economy
- Provides excellent internal engine heat protection (up to 500 degrees F) and low temperature protection (to -40 degrees F)
- Helps extend engine life by working to prevent damaging deposits and sludge buildup
- Phosphorus Replacement Technology helps extend emission system life
- Superior dispersancy that fights sludge build up
- Exceptional oil burn-off protection exceeding industry standards* | Seal conditioners to help reduce leaks
- Advanced additives that help prevent engine wear | Improved Fuel Economy**
- Meets or exceeds the following specifications: API SP/SN PLUS/SN/SM | ILSAC GF-6 | Meets Ford WSS-M2C946-B1 | Meets Ford WSS-M2C961-A1 | * Based on API and ACEA volatility specifications | ** In 5W-20, 5W-30 and 10W-30 grades versus industry specifications
- The first motor oil to actively restore engine cleanliness and protect against future damage
- With continuous use, Valvoline Active Clean Technology removes up to 100% of deposits while Liqui-Shield Technology helps prevent future deposits (*with regular oil changes. In Adapted Sequence IIIH Testing: Piston Deposit Removal)
- 79% stronger anti-wear protection than industry standards (vs. GF-6 qualified oil)
- Minimizes friction between metal surfaces in your engine to help improve fuel economy
- The best motor oil for any age vehicle, from your new car’s first oil change to high-mileage vehicles
- 3X Stronger than the leading full synthetic*
- 10X Better high stress performance**
- 20,000 miles between oil changes***
- Approved and Licensed Specifications: Exceeds API SP/SN PLUS/SN/SM | ILSAC GF-6 | GM dexos1 Gen 3 | Meets engine test requirements of Chrysler MS 6395 | Meets Ford WSS-M2C946-B1 | Meets Ford WSS-M2C961-A1|
- Viscosity breakdown as measured in Kurt Orbahn test on 5W-30 grade |**As measured in Seq IX test under high load/torque conditions vs. API SP test limits | ***Or one year, whichever comes first
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
