Video Processing Module

Unable to Change Camera View, Stuck in Rear Camera View or Video Processing Module (VPM) Not Responding – 2020 Cadillac CT5

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2020 Cadillac CT5

NHTSA ID Number: 10199246 Manufacturer Communication Number: 20NA106   Summary This service bulletin provides repair information to correct a customer concern of Unable to Change Camera View, Stuck in Rear Camera View, or Video Processing Module (VPM) not Responding.     1 Affected Product Vehicle MAKE MODEL YEAR CADILLAC CT5 2020   Condition Some customers may comment … Read more

Black Radio Display Screen (Triangle and Camera with the Slash Through it) with both DTCs U023C and B1A62 Setting Current in Video Processing Module (VPM) – 2021 Cadillac Escalade

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2021 Cadillac Escalade

NHTSA ID Number: 10205558 Manufacturer Communication Number: 21NA209   Summary This technical bulletin provides repair information to correct a customer concern of Black Radio Display Screen with DTCs U023C, B1A62 Set.     2 Affected Products Vehicles MAKE MODEL YEAR CADILLAC ESCALADE 2021 CADILLAC ESCALADE ESV 2021   Condition Some customers may comment on a condition present … Read more

Information on Replacement of Video Processing Module Due to Water Intrusion – 2017-2019 Buick Cadillac Chevrolet GMC

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2019 Cadillac XT5

NHTSA ID Number: 10187376 Manufacturer Communication Number: 17NA231   Summary This service bulletin provides information to determine the root cause of the water intrusion to the Video Processing Module (VPM) and correct it prior to replacement of the VPM.   10 Affected Products Vehicles MAKE MODEL YEAR BUICK ENCLAVE 2018-2019 CADILLAC XT5 2017-2019 CHEVROLET TRAVERSE 2018-2019 GMC … Read more