Information on Replacement of Video Processing Module Due to Water Intrusion – 2017-2019 Buick Cadillac Chevrolet GMC

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2019 Cadillac XT5

NHTSA ID Number: 10187376 Manufacturer Communication Number: 17NA231   Summary This service bulletin provides information to determine the root cause of the water intrusion to the Video Processing Module (VPM) and correct it prior to replacement of the VPM.   10 Affected Products Vehicles MAKE MODEL YEAR BUICK ENCLAVE 2018-2019 CADILLAC XT5 2017-2019 CHEVROLET TRAVERSE 2018-2019 GMC … Read more

Loss of Sirius XM, XM Tuner Unavailable, Or No AM/FM Audio Immediately Following Radio Replacement – 2019-2021 Cadillac Chevrolet GMC

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Chevrolet GMC Cadillac

NHTSA ID Number: 10184106 Manufacturer Communication Number: PIT5794 Summary This Preliminary information communicates a concern where the wrong part number was being installed causing XM and Audio concerns. This PI explains the concern and advises to return the part to the ESC for the correct part if the incorrect part number is received     Condition Immediately … Read more

Service Leveling System / Service Headlight System / DTC U0132 – 2021 Cadillac Chevrolet GMC

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2021 Chevrolet Tahoe

NHTSA ID Number: 10184107 Manufacturer Communication Number: PIT5795   Summary This Preliminary information communicates and issue with a either a Service Leveling or Service Headlight message displayed on the DIC.  When checking for DTC’s a U0132 for Lost Communication with K5 Automatic Level Control Module (ALCM) may be set in several modules.  When trying to communicate with the Automatic … Read more

Drivers Memory Seat Does Not Adjust / Move To Its Full Travel – 2021 Cadillac Chevrolet GMC

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2021 Chevrolet Tahoe

NHTSA ID Number: 10184108 Manufacturer Communication Number: PIT5796   Summary This Preliminary information communicates and issue where the drivers memory seat will not move to its full travel and dealers are to perform a SPS setup procedure to the K40D Drivers Seat Adjuster Memory Module.     SEOCONTENT-START Bulletin No.: PIT5796 Published date: 11/13/2020 Preliminary Information PIT5796 Drivers … Read more

Service Rear Axle Message with DTC C1135 – 2020-2021 Cadillac CT5-V

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2021 Cadillac CT5-V

NHTSA ID Number: 10184109 Manufacturer Communication Number: PIP5763   Summary This Preliminary information communicates that a software anomaly can cause C1135 SYM92 to set prematurely causing a Service Axle message.  A software update will be released to correct this concern.   SEOCONTENT-START Bulletin No.: PIP5763 Published date: 11/13/2020 Preliminary Information PIP5763 Service Rear Axle Message with DTC … Read more