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NHTSA ID Number: 10162109
Manufacturer Communication Number: PIC6292C
Summary
This Preliminary information communicates that a Propulsion Power is reduced message occurs during regular operation, and there are no DTCs present, then contact GM Technical Assistance for direction
3 Affected Products
Vehicles
SEOCONTENT-START
Bulletin No.: PIC6292C
Published date: 06/4/2019
Preliminary Information
PIC6292C Reduced Propulsion Power without DTCs on Higher Mileage Vehicles
Models
Brand: | Model: | Model Years: | VIN: | Engine: | Transmissions: | |
from | to | |||||
Chevrolet | Volt | 2012 | All | All | All | All |
Cadillac![]() |
ELR | 2016 | All | All | All | All |
Opel | Ampera | 2012 | All | All | All | All |
Involved Region or Country | North America |
Additional Options (RPO) | 2012 Only With RPO YK8 |
Condition | Some customers may state that they occasionally see a Propulsion Power is reduced message in the driver’s information center that was not present under the same driving conditions previously. If there are no diagnostic codes present that would affect propulsion, then this document may apply to their situation. Please ask the customer for an accurate description of the scenario under which the message occurs and how many times it has happened on the vehicle. |
Cause | This may be caused by a controls issue with normal wear of the high voltage battery. It does not indicate that the there is a problem with the battery itself. |
Note: For 2013, 2014, 2015 please look at the lastest version Bulletin 19-NA-079
Correction:
There are some cases where this is considered normal. For example, any Volt, Ampera, or ELR climbing a steep grade at interstate speeds without proper use of Mountain Mode will encounter this same message without DTCs. If this is the case, refer the customer to proper use of Mountain Mode in the owner’s manual. Also, extreme outside temperatures, especially in winter, may cause the message to appear until the battery temperature has stabilized.
If a Propulsion Power is reduced message occurs during regular operation, and there are no DTCs present, then contact GM Technical Assistance for direction. The most common condition customers have noticed is with 0 EV range remaining, the vehicle was parked for a few hours and the message appeared upon restart. Once the engine is able to charge the battery slightly, the message should disappear, which is approximately a few minutes in duration depending on the drive cycle.
Warranty Information
Use the corresponding labor operation code for the work performed.
Version History
Version | 4 |
Modified | 07/13/2017 – Created on 01/09/2018- Updated Model Years and add RPO YK8 04/17/2019 – Updated to Remove Model year 2013 06/04/2019 – Updated to Removed model year 2014, 2015 |
SEOCONTENT-END
Bulletin No.: PIC6292C
Published date: 06/4/2019
To View or Download this Document Click Here
Bulletin No.: PIC6292B
Published date: 04/17/2019
To View or Download this Document Click Here
Bulletin No.: PIC6292A
Published date: 01/9/2018
To View or Download this Document Click Here
Bulletin No.: PIC6292
Published date: 07/17/2017
To View or Download this Document Click Here
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