“This site contains affiliate links for which OEMDTC may be compensated” |
NHTSA ID Number: 10161002
Manufacturer Communication Number: PIC6231D
Summary
This Preliminary Information communication provides information to the technician about vehicles EV range is less than expected, or the estimated EV range on the display is greater than the actual range achieved. Dealer should walk the customer though using the energy screen. The energy screen will help the customer understand were there battery energy is being used.
5 Affected Products
Vehicles
SEOCONTENT-START
Bulletin No.: PIC6231D Published date: 05/13/2019
Preliminary Information
PIC6231D EV Range Driving Tips
Models
Model Years:
VIN:
from to
Engine: Transmissions:
Chevrolet Volt 2017 – 2019 All All
L3A MKV Cadillac CT6 2017 – 2018
All All LTG MRD
Involved Region or Country:
Condition:
North America
Some customers may state that their EV range is less than expected, or the estimated EV range on
the display is greater than the actual range achieved. This is most commonly noticed as the
average outdoor temperature decreases in the autumn and winter months.
Cause: The energy is being used in other ways, More energy to climb
hills, energy to heat or cool the cabin
Correction:
The electric range of the Volt and CT6 may be higher or lower than expected due to the driver’s
technique, the terrain, climate settings, and/or the outdoor temperature.
In other words, driving in extreme outdoor temperatures, accelerating and braking aggressively, use
of climate control, and/or driving in areas with elevation changes will impact the electric range.
The electric range displayed in the vehicle is a prediction based on past driving conditions (kWh
of energy used per distance traveled), current ambient temperature, and climate control settings.
It is normal for the displayed value to adjust while the vehicle is driven as this number is
constantly being recalculated to provide the best estimate of electric range.
The displayed electric range can vary seasonally, weekly, and daily based on the changes in
technique, terrain, and outdoor ambient temperatures.
Since the energy scores for the driver’s technique, terrain, climate settings, and the outdoor
temperature are reset on the center screen with each full charge event, it can be difficult to
determine what the scores are while the vehicle is driven at length by the customer. Try to Review
before charging at the dealer.
Information:
the 2017 model year electric vehicles provide two helpful graphical displays in the center tack
energy screen, or “leaf screen,” to help customers understand why their EV range will vary.
the first is a doughnut chart showing the percentage of energy used for propulsion, the percentage of
energy used for cabin climate, and the remaining energy in the pack remaining in black (Volt).
The second chart provides a total electrical energy score for the driver from -20 to +15 with a
graphical breakdown of each of the critical areas affecting EV range.
While the scored value itself is unitless, it provides feedback to the driver with a positive or
negative number to help explain the likely reasons the EV range is different than expected.
For example, a total score of +5 would yield greater than expected EV range, 0 would be average,
and -10 would correspond to a lower than expected value for EV range.
All values are reset after a complete charge and may not be stable until approximately 10 miles (16
km) have been driven.
2016 – 2018 models – Note it is just Score
2019 Volt- Note New Change, the Score has changed to Miles, but it is still considered a score only
and not a mileage measurement.
To improve scores in each area, consider the following:
Technique
· The score for technique is based on the efficiency gauge in the instrument cluster. The
more time spent in the middle / green zone will equate to a better score.
· Driving aggressively (rapid accelerations and decelerations) will drain the battery
faster.
· High speed driving will deplete battery capacity and electric range quickly. Electric
range is maximized at 89 km/h (55 mph) and below.
· Increased mass from additional cargo or passengers can also decrease the electric range.
· Use cruise control when appropriate for smoother applications of torque.
· Plan ahead for decelerations. For example, do not rush to red traffic signals and suddenly
brake.
· Do not shift to N (Neutral) while braking. The vehicle recovers energy while coasting
and braking in Drive (D) or Low (L).
· Use Low (L) and/or Regen On Demand Paddles. These help reclaim maximum energy
automatically, requiring less brake pedal application while providing a controlled efficient way to
slow the vehicle down. There is no added wear on the vehicle to use these features.
· Use Normal Mode when possible. Sport Mode provides more responsive acceleration than
Normal Mode but can lower the score for technique by moving the efficiency ball out of the optimal
zone.
Note: A significantly different driving style (higher speed and acceleration rate, harder braking,
etc.) compared to the previous drive event (the last X miles of history recorded in the vehicle’s
computer) will cause the actual electric range to be significantly less than the initially predicted
electric range.
Terrain
· The score for terrain reflects even slight changes in elevation while driving.
· Driving up or down even a 1% grade can greatly affect EV range. Large elevation changes
in mountainous regions will have an even larger impact than this score will reveal.
· Elevation changes are calculated through mathematical modeling to determine the scored
value.
· Keep tires at the proper inflation pressures. Colder outdoor temperatures will result in
lower pressure in the tires.
· Strong headwinds or rain/snow will negatively impact this score.
· Note: Volt – Use Mountain Mode when grades greater than 5% will be traversed at greater
than 60mph. This will limit EV range but allow for climbing grades at posted speed limits. Engage
Mountain Mode before reaching 10 miles (16 km) of EV range remaining.
Climate Settings
· The use of cabin heat and air conditioning systems decreases the energy available for
electric driving. The best EV range is achieved with the heat, air conditioning, and fan turned
off.
· Less energy is used at low fan speeds. Fan Only mode is the most energy efficient climate
setting. ECO mode (on some models) is for moderate air conditioning and heater operation and is the
next most energy efficient setting. Comfort mode provides the most comfortable cabin but uses the
most battery energy.
· The vehicle is equipped with the Auto Defog feature, which can be enabled or disabled
via the vehicle settings. If this feature is enabled, the vehicle may automatically enable the
Cabin Heater and Air Conditioning Compressor and use energy if the system detects the need to defog
the vehicle. If the driver would like to have manual control over this, please refer to your user
manual for disabling this feature.
· Use the auto heated seat feature and heated steering wheel (if equipped) instead of
cabin heat. Heating the seat or steering wheel uses less energy than heating the entire vehicle
interior.
· Use cabin preconditioning (“remote start”) to heat or cool the interior when the vehicle
is plugged in to maximize the EV range by utilizing some electricity from the electrical utility
grid.
Note: Some EV range may be lost if the charge station cannot supply enough power for the climate
systems during preconditioning. Level 1 portable cord sets are limited to about 1kW of energy.
· Turn off the front and rear window defog/defrost when they are no longer needed.
· Avoid driving with the windows open at higher highway speeds due to aerodynamic drag.
Outside Temperature
· During periods of cold temperatures, the electric cabin heater, electric air
conditioning, and battery heater may be running to defrost the windows and provide heat. These can
have a very noticeable effect on EV range.
· The actual EV range during periods of cold temperatures will be at the low side of range
estimates. This may become more evident when a customer is driving for maximum fuel efficiency or on
the same route and the only thing that changed was outside temperature. This is no different than a
gas engine. Fuel mileage also decreases due to cold temperatures, efficiency losses, cold starts,
cabin fan, and the use of the defrosters.
· Note: Volt – “ENGINE RUNNING DUE TO TEMPERATURE” DIC Message: In cold conditions, below
35F (2 C) or 15F (-9 C) (depending on Engine Assisted Heating selection) the customer may
experience the engine running due to low ambient temperatures even when the battery is charged.
This provides supplemental cabin heat as well as some fuel energy for propulsion.
· Note: Volt – Engine Assisted Heating – When “At Very Cold Outside Temperatures” is
selected in the vehicle settings, the Volt will not turn on the engine until the outside
temperature is below 15°F (-9C) , but this has a greater impact on electric range in the 15°F (-9
C) to 35°F (2 C) ambient range due to the added electric heat needed for the cabin.
· During high ambient temperatures, the use of Air Conditioning will also affect electric
range, but to a lesser extent. This is due to the greater coefficient of performance by the
thermodynamic heat cycle for A/C.
· High ambient temperatures may also cause an increase in battery temperatures. The
electric A/C compressor may run to provide cooling to the liquid battery chiller to maintain proper
battery temperature.
· If operating the HVAC system in Fan Only Mode, cold air may be felt through the HVAC
vents during chiller operation, this is normal operation. When the chiller is
operating, electric range will be affected.
· Avoid parking in direct sunlight or use sunshades inside the vehicle to aid in a cooler
cabin during summer months.
For Volt customers, GM encourages use of the EV Range Reset function in GDS2 under:
Module Diagnostics -> Hybrid Powertrain Control Module 2 -> Configuration/Reset Functions -> Reset
Functions -> EV Range Reset
This will reset the EV Range Estimate but not the learned battery capacity. If the battery has
degraded over time and/or the vehicle has negative energy scores from winter or aggressive driving,
the EV Range Estimate will lower again over the next few charge cycles. This function is not yet
available in the CT6 Plug-in Hybrid Vehicle.
Version History
Version 5
11/18/2016 – Created on
10/10/2017 – Added CT6 and added 2018 model year
10/22/2018 – Removed Bolt EV and Ampera E and added picture of 2019 volt
Modified
screen
02/12/2019 – Remove pastel color Bolt EV pics 05/13/2019 – Added Volt EV/range Reset
SEOCONTENT-END
Bulletin No.: PIC6231D
Published date: 05/13/2019
To View or Download this Document Click Here
NHTSA ID Number: 10154296
Manufacturer Communication Number: PIC6231C
Bulletin No.: PIC6231B
Published date: 10/23/2018
To View or Download this Document Click Here
Bulletin No.: PIC6231A
Published date: 10/16/2017
To View or Download this Document Click Here
Bulletin No.: PIC6231
Date: Nov-2016
To View or Download this Document Click Here
- Charge with Confidence: ChargePoint builds reliable, flexible EV charging stations for home, business, and fleets. Get 24/7 support and access to hundreds of thousands of North American charging locations.
- Charge Smart: With the user-friendly ChargePoint Mobile App, you can control your electric car charger, manage reminders, connect to smart home devices, find stations, get data and charging info, and access the latest features.
- Vast Network: Wherever you go, ChargePoint’s network includes 274k+ stations across North America and Europe and 565k+ roaming partner stations.
- Safe & Durable: Rely on this UL-certified EV charger for safe home charging. It can be installed indoors or outdoors by an electrician and includes a cold-resistant cable.
- Fast & Powerful: This EV charger charges up to 9 times faster than a 110V outlet, delivering 37 mi/hr. It features a J1772 connector for all non-Tesla EVs and requires a 20A or 80A circuit. For Tesla EVs, this will require an adapter.
- COMPATIBILITY: Wall Connector is compatible with all Tesla models: Model S, Model 3, Model X and Model Y.
- CHARGING SPEED: Up to 44 miles of range per hour of charge, with up to 11.5 kW / 48 amp output, depending on Tesla model and breaker size.
- CONVENIENCE: Indoor or outdoor installation with variable amperage that allows max output to be customized to an existing power supply and supports any output up to 48A. Possible max output configurations include: 48A, 40A, 32A, 24A, 16A, 12A.
- CONNECTIVITY: Connecting the Wall Connector to a local Wi-Fi network enables over-the-air firmware updates for continual product improvements and remote access control.
- POWER-SHARE: Power-share is ideal for locations that need to charge more than one Tesla at the same time. This functionality allows up to six Wall Connectors to be linked for efficient power management.
- Flex Level 1 EV Charger - The EVDANCE Level 1 electric car charger is compatible with J1772 electric vehicles and plug-in hybrid vehicles (North American Standard). *Tesla requires a SAE J1772 adapter.
- Convenient to Use - This charger has both NEMA 6-20 plug for 16A 240V charging (3.68kW, 10-12 mi/h) and a NEMA 6-20 to 5-15 plug adapter for 12A 120V charging (1.44kW, 2-5 mi/h). The included bag makes it easier to carry on the go. It also has a 25ft cable length, you can use it flexibly from anywhere in the garage or driveway.
- Indication Displays - LED display that can tell you the status as well as indicate errors while charging your electric vehicle.
- Durable and Safe - This electric car charger is made of high-grade rugged materials, FCC and CE certified. The intelligent chip design of its control box can keep monitoring the charging status at any time, and the protection level of the housing is IP66 and the fire rating is UL 94 V-0.
- Contact Us Anytime - This electric vehicle charger has a 1-year warranty, if you feel that the product doesn't meet your expectations, please feel free to contact us and we will solve the problem.
- ❤ [Question & Answer: Why can't find the device on app? or Can't find the device after changing phones]: Solutions: 1. Confirm your phone to connect with the 2.4Ghz wifi, not connect the wifi whose name has 5G suffix; 2. Turn on the wifi and bluetooth of the phone; 3. Factory Reset/Wifi reset: Pull out the charging gun, simultaneously long press the Ⓐ button and time button on the product screen until it shows "Factory Reset/Wifi reset". 4. Re-start and add your device.
- ❤ [NO Need to Install the Additional GFCI Breaker & Why No Power When Using the Nema 5-15p to 14-50R Adapter]: Built-in CCID20 leakage detection and protection device, it is no need to install additional GFCI breaker for NEMA 14-50 receptacles. [Kindly Note When Using the 5-15P Adapter]: 1. Please confirm whether the Adapter cable is used for EVs before choosing the adapter cable. 2. The EV Chargers have a different wiring sequence than RVs even though they are the same adapter, so that causes the adapter you bought to not work.
- ❤ [6X Faster with ETL, FCC and CE Listed, Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594 & Compatible with all EVs and PHEVs Sold in North America]: Say goodbye to slow level 1 ev charger and enjoy 6X faster charging. Designed with J1772 TYPE 1 standard connector, compatible with Tesla (Adaptor Needed), Ford
, GM, Nissan
, Audi, Kia, Honda, BMW, Kia, Hyundai, Gmc, Chevy, etc.
- ❤ [Smart WIFI APP, You can Set the Charging Period]: Check the charging cost, history, fully-charged notification, track the charging status, during off-peak period. ❤ [Wi-Fi Reset/Factory Reset Function, Add New Device Quickly]: If you can't find your device or you have replaced a new phone, just pull out the charging gun, simultaneously long press the Ⓐ button and time adjustment button on the product screen until it shows "Factory Reset", then re-start your device.
- ❤ [Up to 7.68kWh High Speed Charging & Adjustable Amperage from 16A to 32A by Screen Button or APP]: Maximum current output of 32 Amps for 40A circuit breaker, 24 Amps for 30A circuit breaker, or 16 Amps for 20A circuit breaker (Please pull out the charging gun, long press "A" button to change the current). You can also adjust the current/amperage by APP before the charging.
- 9X FASTER than your portable basic charger: EVIQO electric vehicle charging stations are set as a plug-in level 2 EV charger 40 Amp (9.6 kWh) by default. Plug & Charge, no electrician needed. NEMA 14-50 outlet (up to 50A circuit) required. To make EVIQO a 48Amp EV charger level 2 (11.5 kWh), hardwire electrical installation required (remove input cable and prepare a custom whip, 60A or more circuit required). Adjustable current intensity: 1A increment in EVIQO app + hardware dip switch. US-based customer support Mon-Sat, 8 AM - 4 PM PT.
- SAFE, USA CERTIFIED: EVIQO electric vehicle charging equipment is UL compliant, Energy Star, ETL and FCC certified EV car charger level 2 with 3-year Warranty. EVIQO EV charging station is weatherproof: outdoor EV charger / indoor electric vehicle charger. EVIQO home EV wall charger level 2 meets NEMA 4 and IP66 protection standards.
- SMART APP: EVIQO surveyed 1,800 EV owners to create EV home charger level 2 app. Set up to 3 schedules and save costs during off-peak rates. Get smart tips and reminders, track power/costs live and monitor the charging history. Enjoy sleek intuitive interface of your home EV charger level 2. EVIQO solar EV charger box consistently enhances its firmware with remote OTA updates.
- COMPATIBLE WITH ALL EVs: EVIPOWER NEMA 14-50 EV charger is equipped with heavy duty rubberized SAE J1772 connector compatible with all EVs / PHEVs in NA: all Tesla models, Chevy Bolt, Chevy Volt, VW ID 4, Nissan
Leaf Charger, Polestar 2, Ford
Mach E Charger, IONIQ 5 / 6, Kia Nino, EV6, EV9, Mercedes EQS, Audi, Rav4, Jeep 4xe Charger (This is J1772 level 2 charger, adapter required for Tesla).
- FIRST-IN-CLASS: EVIQO level 2 EV chargers offer EXTRA LONG EV charging cable 25' and EXTRA LONG 37" input cable.
- UNIVERSAL COMPATIBILITY: Seamlessly transitions between NACS and J1772 connectors, accommodating all major North American EVs including Tesla Vehicles
- CHARGING SPEED: Up to 44 miles of range per hour of charge, with up to 11.5 kW / 48 amp output, depending on Tesla model and breaker size.
- CONVENIENCE: Indoor or outdoor installation (by your own electrician or one of the 1,400+ Tesla Certified Electricians) with variable amperage that allows max output to be customized to an existing power supply and supports any output up to 48A. Possible max output configurations include: 48A, 40A, 32A, 24A, 16A, 12A.
- CONNECTIVITY: Connecting the Wall Connector to a local Wi-Fi network enables over-the-air firmware updates for continual product improvements and remote access control via the app.
- POWER-SHARE: Power-share is ideal for locations that need to charge more than one Tesla at the same time. This functionality allows up to six Wall Connectors to be linked for efficient power management.
- LEVEL 1 CHARGING - The Lectron Level 1 Charger lets you quickly charge your EV with a standard 110V outlet; You get 15 amps and 1.65 kW of power for the standard full-charge time for your car, at home or at work
- CONVENIENT OVERNIGHT CHARGING - The Lectron 15 Amp EV Charger is a more affordable and faster charging option compared to other Level 2 EV chargers, delivering an extra 40-50 miles of overnight charge at home — without breaking the bank
- J1772 COMPATIBILITY - This J1772 charger is compatible with all electric vehicles that use the J1772 standard, including BMW, Ford
, Honda, Hyundai, Kia, Porsche, Nissan
, and Chevy
- SAFE AND RELIABLE - FCC and ETL certified (UL2594 standard) for safety with overvoltage, overcurrent, and short circuit protection; Energy Star certified for efficiency; IP65 rated for dust and water resistance
- PORTABLE CONVENIENCE - Whether you're on a road trip or visiting a friend, you can easily plug in your EV and charge with our portable EV charger
- Up to 9x Faster Charging Speed: The Emporia electric vehicle charger provides up to 46 miles/hour charging speed via hardwired connection (48 amp - up to 9x faster than a standard wall outlet) or up to 38 miles/hour via the NEMA plug (40 amp).
- Versatile Installation Options: Preconfigured for NEMA Type 14-50P compliant with 2017 NEC Section 625.17 for up to 40A or convert to Hardwired for up to 48A. Professional installation recommended for optimal safety and performance.
- Safety, Certification, and Peace of Mind: UL listed and ENERGY STAR certified, meeting stringent standards (NEC 625, SAE J1772, UL 817, UL 991, UL 2231, UL 2251, and UL 2594).
- Get the Benefits of Smart Charging: Connect via 2.4 GHz WiFi to access real-time energy data and manage charging from your mobile device. Schedule charging sessions to optimize utility rates and performance.
- Universal Compatibility: Equipped with a secure SAE J1772 connector, compatible with all EVs in North America, including Tesla, Chevrolet Bolt, VW ID 4, Nissan
Leaf, Ford
Mustang Mach-E, IONIQ 5/6, BMW i3, i4, iX, Audi, and Jeep Wrangler 4xe.
- ⚡FAST CHARGING - This 32A EV Charger aims to make EVs charging efficient and convenient. This is the optimal choice for car home charging. The 25ft cable provides ample length, catering to the needs of most garages and driveways.
- 🔌Charging Plug - This product adopts NEMA 14-50 Plug, which can accept a 240V input voltage. You can attach it on the 240V socket to reach the Level 2 charging level. In addition, a NEMA 5-15 adapter is inclueds,which makes the EV charger perfectly adapt to the 120V socket to get a Level 1 Chagrging
- 👍 One is All - Designed to be compatible with all SAE-J1772 electric vehicles and plug-in hybrid vehicles, this EV charger is an excellent choice for users who own multiple electric vehicles. With its versatility, you no longer need to worry about compatibility issues.
- 🚦 Safety is a top priority, which is why this charger is equipped with a LED indicator on the control box. This indicator displays the charging status of your EV, alerting you immediately to any potential issues. Additionally, the charger incorporates triple protection functions, including Leakag Protection, Overcharge Protection, and Under Voltage Protection, ensuring a safe and reliable charging experience.
- 📲Smart Control: Take control of your charging experience with the adjustable current function. Users have the flexibility to select from 7 levels of current, ranging from 6A to 32A. Additionally, this EV charger features a delay charging function, enabling automatic charging during off-peak hours. This helps reduce charging costs and optimizes charging efficiency.
- Fast and Efficient Charging---The Seguma level 2 EV charger is equipped with NEMA 6-20 Plug, offers 240V, 16A, 3.84kW output current, approximately 4x faster than 8A level 1 ev chargers, reducing the time required to charge an electric vehicle.
- Level 1+Level 2 EV Charger--- This portable ev charger is equipped with NEMA 6-20 plug (Level 2 circuits, 240V, 16A) and attached a NEMA 5-15 adapter (Level 1 circuits, 120V, 12A), Whether you have access to a standard household outlet or a dedicated EV charging station, our electric car charger adapts to your charging needs.
- Universal Compatibility--- Seguma 16A j1772 Charger is engineered with standardized J1772 connector, works flawlessly with any electric vehicle featuring a j1772 charging port. Whether you drive a Ford
, Kia, Chevrolet Bolt, or any other EV model, this evse level 2 charger ensures hassle-free charging every time.
- Intelligent Charging Features---Feature with built-in advanced chipset, Seguma ev charger provides extensive protection against lightning, leakage, grounding issues, over and under voltage, overcharging, excessive current, and overheating. Additionally, the ev level 2 charger automatically shuts off once your vehicle is fully charged, enhancing car safety. Tips: We recommend installing a circuit breaker on your home circuit for added safety measures.
- Extended 25FT Cable Length---With an impressive 25-foot cable, you can conveniently charge your EV at home or using public charging stations. Its internal copper wires ensure top conductivity, while the TPE flame-retardant jacket adds durability. Plus, this ev charging cable is IP66 waterproof and dustproof, enduring temperatures from -30°C to 45°C.
Last update on 2025-04-18 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.