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NHTSA ID Number: 10116575
Manufacturer Communication Number: PI0659F
Summary
This preliminary informational bulletin provides a procedure to replace the steering column or repair as necessary to correct conditions of Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel.
35 Affected Products
Vehicles
BUICK | LACROSSE | 2010-2016 |
| BUICK | REGAL | 2012-2017 |
| BUICK | VERANO | 2012-2017 |
| CHEVROLET | CRUZE | 2012-2015 |
| CHEVROLET | IMPALA | 2014-2017 |
| CHEVROLET | MALIBU | 2013-2016 |
| CHEVROLET | VOLT | 2012-2015 |
Parts
| SEAL, STRG COL (NV7) | 22968805 |
| SEAL, STRG COL (NJ1) | 22968806 |
| SEAL, STRG COL (NJ2) | 23106608 |
| BOLT, S/GR | 13253472  |
| BOLT, S/KNU (2) | 11518632 |
| GASKET, EXH FRT PIPE (RPO LCV, LKW) | 20972702 |
| GASKET, EXH FRT PIPE (RPO LUK, LAF, LEA) | 13293994 |
| GASKET, EXH FRT PIPE (RPOs LFX, LLT, LF1)*
*Quantity 2 for LFX, LLT, LF1 | 13267274 |
| GASKET, CTLTC CONV (RPO LTG) (Groove Ring Style) | 12609878 |
| GASKET, CTLTC CONV (RPO LTG) (Triangular Shaped) | 22741875 |
| GASKET, EXH MUFF (RPO LCV, LTG, LHU, EXC Y3E) | 22816982 |
| GASKET, EXH MUFF (RPO LUK, LAF, LEA) | 13229872 |
| GASKET, EXH MUFF (RPO LLT, LF1, LFX, LKW) | 20907464 |
| GASKET, EXH MUFF (LHU, Y3E) | 22936409 |
| BARRIER-SND (Malibu Only) | 11515174 |
SEOCONTENT-START
#PI0659E: Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel – (Apr 25, 2016)
| Subject: | Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel |
| Models: | 2010-2016 Buick LaCrosse |
| 2012-2016 Buick Regal, Verano |
|
| 2012-2015 Chevrolet Cruze, Volt | |
| 2013-2016 Chevrolet Malibu Limited (VIN 1) | |
| 2014-2016 Chevrolet Impala | |
| Attention: | This PI also applies to any of the above models that may be Export from North America vehicles. |
This PI has been revised to update the Model Years. Please discard PI0659D.
Condition/Concern (Impala)
Some customers may comment on a rubber squeak type noise when turning the steering wheel. This condition may be caused by the seal for the intermediate shaft, located at the front of dash, rubbing on the rotating intermediate steering shaft. Refer to the pictures above.
Condition/Concern (Malibu)
Some customers may comment on a rubber squeak type noise when turning the steering wheel. This condition may be caused by the seal for the intermediate shaft, located at the front of dash, rubbing on the rotating intermediate steering shaft. Refer to the pictures above.
The EPS wire harness bracket may also be contacting the steering column seal.
Condition/Concern (LaCrosse, Regal, Verano, Cruze, Volt)
Some customers may comment on a rubber squeak type noise when turning the steering wheel.
This may be caused by the EPS wire harness bracket contacting the steering column seal.
Recommendation/Instructions (Impala)
Technicians should inspect the steering column seal for proper installation by repositioning the inner intermediate steering shaft boot assembly to gain access. Inspect the seal at the front of the dash where the intermediate steering shaft passes through from the steering gear. Ensure that the seal is centered in the opening and around the intermediate steering shaft as shown above. If the seal is out of position, replace the steering column seal following the steps below.
- Remove the intermediate steering shaft lower bolt. Refer to Intermediate Steering Shaft Replacement in SI.
- Remove the inner intermediate steering shaft boot assembly.
- Raise and support the vehicle.
- Support the powertrain.
- Remove the front exhaust pipe. Refer to Exhaust Front Pipe Replacement in SI.
- Remove the front and rear transmission mount through bolts.
- Remove the front transmission mount.
- Remove the driver side steering gear mounting bolt and discard.
- Remove the electronic power steering harness bolts (if equipped).
- Disconnect the left and right steering knuckle bolts and discard.
- Remove the rear cradle bolts.
- Loosen the front cradle bolts just enough to get clearance of the steering shaft.
- Lower the rear of the cradle and remove the outer steering column seal.
- Install the outer steering column seal.
- Raise the rear cradle and install the rear cradle bolts.
- Tighten the front cradle bolts. Refer to SI for torque specifications.
- Install the left and right steering knuckle bolts. Refer to SI for torque specifications.
- Install the electronic power steering harness bolts (if equipped).
- Install the driver side steering gear mounting bolt. Refer to SI for torque specifications.
- Install the front transmission mount. Refer to SI for torque specifications.
- Install the front and rear transmission mount through bolts. Refer to SI for torque specifications.
- Install the front exhaust pipe. Refer to SI for torque specifications.
- Remove the support from the powertrain.
- Lower the vehicle.
- Install the inner intermediate steering shaft boot assembly. Ensure that the boot is properly positioned so that it lays flat against the floor. Make sure that the boot does not get tucked under the floor mat at any location.
- Install the intermediate steering shaft lower bolt. Refer to SI for torque specifications.
- Adjust the front toe. Refer to Wheel Alignment – Steering Wheel Angle and/or Front Toe Adjustment in SI.
Recommendation/Instructions (Malibu)
Technicians should inspect the steering column seal for proper installation by repositioning the inner intermediate steering shaft boot assembly to gain access. Inspect the seal at the front of the dash where the intermediate steering shaft passes through from the steering gear. Ensure that the seal is centered in the opening and around the intermediate steering shaft as shown above. If the seal is out of position, replace the steering column seal following the steps below.
Technicians should also inspect the EPS wire harness bracket if equipped and make sure that the bracket is not contacting the steering column seal. If contact is observed, manually adjust the EPS bracket to obtain an 8-12 mm (0.31-0.47 in) clearance from the steering column seal.
- Remove the intermediate steering shaft lower bolt. Refer to Intermediate Steering Shaft Replacement in SI.
- Remove the inner intermediate steering shaft boot assembly.
- Raise and support the vehicle.
- Support the powertrain.
- Remove the front exhaust pipe. Refer to Exhaust Front Pipe Replacement in SI.
- Remove the front and rear transmission mount through bolts.
- Remove the front transmission mount.
- Remove the driver side steering gear mounting bolt and discard.
- Remove the electronic power steering harness bolts (if equipped).
- Disconnect the left and right steering knuckle bolts and discard.
- Remove the rear cradle bolts.
- Loosen the front cradle bolts just enough to get clearance of the steering shaft.
- Lower the rear of the cradle and remove the outer steering column seal.
- Install the outer steering column seal.
- Raise the rear cradle and install the rear cradle bolts.
- Tighten the front cradle bolts. Refer to SI for torque specifications.
- Install the left and right steering knuckle bolts. Refer to SI for torque specifications.
- Install the electronic power steering harness bolts (if equipped).
- Install the driver side steering gear mounting bolt. Refer to SI for torque specifications.
- Install the front transmission mount. Refer to SI for torque specifications.
- Install the front and rear transmission mount through bolts. Refer to SI for torque specifications.
- Install the front exhaust pipe. Refer to SI for torque specifications.
- Remove the support from the powertrain.
- Lower the vehicle.
- For 2013 Malibu only, using the inner steering column seal as a template, trace an outline on the edge of the barrier material 4 in (101.6 mm) x 3.5 in (88.9 mm) as shown above.
- For 2013 Malibu only, cut the material and install next to the intermediate shaft making sure not to contact the intermediate shaft.
- Install the inner intermediate steering shaft boot assembly. Ensure that the boot is properly positioned so that it lays flat against the floor. Make sure that the boot does not get tucked under the floor mat at any location.
- Install the intermediate steering shaft lower bolt. Refer to SI for torque specifications.
- Adjust the front toe. Refer to Wheel Alignment – Steering Wheel Angle and/or Front Toe Adjustment in SI.
Recommendation/Instructions (LaCrosse, Malibu, Regal, Verano, Cruze, Volt)
Technicians should inspect the EPS wire harness bracket and make sure that the bracket is not contacting the steering column seal. If contact is observed, manually adjust the EPS bracket to obtain an 8-12 mm (0.31-0.47 in) clearance from the steering column seal.
Parts Information
| Part Number | Description |
| 22968805 | SEAL, STRG COL (NV7) |
| 22968806 | SEAL, STRG COL (NJ1) |
| 23106608 | SEAL, STRG COL (NJ2) |
| 13253472 |
BOLT, S/GR |
| 11518632 |
BOLT, S/KNU (2) |
| 20972702 |
GASKET, EXH FRT PIPE (RPO LCV, LKW) |
| 13293994 | GASKET, EXH FRT PIPE (RPO LUK, LAF, LEA) |
| 13267274 |
GASKET, EXH FRT PIPE (RPOs LFX, LLT, LF1)*
*Quantity 2 for LFX, LLT, LF1 |
| 12609878 |
GASKET, CTLTC CONV (RPO LTG) (Groove Ring Style) |
| 22741875 | GASKET, CTLTC CONV (RPO LTG) (Triangular Shaped) |
| 22816982 |
GASKET, EXH MUFF (RPO LCV, LTG, LHU, EXC Y3E) |
| 13229872 |
GASKET, EXH MUFF (RPO LUK, LAF, LEA) |
| 20907464 |
GASKET, EXH MUFF (RPO LLT, LF1, LFX, LKW) |
| 22936409 | GASKET, EXH MUFF (LHU, Y3E) |
| 11515174 |
BARRIER-SND** (Malibu Only) |
| *Quantity 2 for LFX, LLT, LF1
**There is enough material to do approximately 6 vehicles. Store remaining material for future use. (For Malibu Only) |
|
Warranty Information
For vehicles repaired under warranty, use:
| Labor Operation | Description | Labor Time |
| 7480058* | Inspect Steering Column Seal (Hydraulic Power Steering Only) | 0.2 hr |
| Add | Replace Steering Column Seal | 1.1 hrs |
| Add | Install Barrier (Malibu Only) | 0.2 hr |
| 7480088* | Adjust Electronic Power Steering Wire Harness Bracket (Electronic Power Steering Only) | 0.2 hr |
| *This is a unique Labor Operation for Bulletin use only. It will not be published in the Labor Time Guide. | ||
SEOCONTENT-END
Bulletin No.: PI0659F
Date: Jan-2017
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Bulletin No.: PI0659E
Date: 25-Apr-2016
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Bulletin No.: PI0659D
Date: March, 2014
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- Protects against wear and pump breakdown caused by abnormal wear, oxidation, and foaming
- Performs even in sub-zero treatment
- Specifically designed for power steering units
- Keeps power-steering systems running smoothly and helps stop or reduce fluid loss caused by leaky seals
- Formulated with high-quality oil and fortified with additives to revitalize dried, shrunken, and hardened seals
- Developed for use in GM, Ford, Chrysler, and most foreign cars and light trucks
- Anti-wear agents protect pump components
- Corrosion inhibitors to protect metal components
- High quality power steering fluid and conditioner
- Stops Noise
- Stops slipping
- Helps prevent unusual wear
- Protects seals
- The information below is per-pack only
- Premium full-synthetic formulation specifically engineered for Asian vehicles
- Provides protection against wear, foaming, and corrosion to maintain optimal performance
- Designed for extreme temperatures while also providing excellent operation in low temperatures
- Delivers excellent oxidative stability for extended fluid life
- For 2007 and up Honda and Acura vehicles, Backwards compatible with older Honda and Acura vehicles
- Lubricates and reduces wear in the pump, Prevents rust of the steel parts
- Lubricates and fights wear on the gear faces of the turning mechanism (eg. Rack and pinion)
- Protects and cleans the seals and hoses
- Contains no seal swellers
- The service solution for ALL European, North American, and Asian vehicles (Honda fluid recommended for Honda/Acura vehicles)
- Reduces friction and protects seals and hoses - extending the life of the power steering system
- Provides excellent cold and high temperature performance eliminating "morning sickness" stiffness
- Excellent for use in electric hydraulic systems
- Cleans and frees sticky turbines and pumps
- REDUCES NOISE AND SMOOTHES OUT HARD STEERING: A unique dual cavity bottle containing a combination of the best performance additives to repair the most common power steering fluid related problems.
- STOPS LEAKS AND RECONDITIONS RACK & PINION: Power Steering Repair can be used to top-off the existing fluid when low, or add a bottle when changing fluid.
- RESTORES PREFORMANCE: Works on all vehicles, domestic and import.
- ADDS PROTECTION: Compatible with ALL types of power steering fluid or ATF, including petroleum, mineral oil and synthetic formulas.
- REPAIR-IT: Power Steering Repair-It works with all types of power steering fluid or ATF
- Adds Lubricity to help stop wear and improve performance
- Seals and helps prevent small leaks
- Foam inhibitors help extend fluid life
- Keeps seals and O-rings pliable
- Prevents corrosion and squealing under severe conditions
- Protects against pump breakdown
- Not for use in Honda or Acura vehicles
- 1 bottle treats 4 to 5 quarts of oil
- Stops and seals steering fluid leaks
- Works with all types of power steering leaks
- Part number: 1630
Last update on 2025-04-15 / Affiliate links / Images from Amazon Product Advertising API
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Well I do have a slight rubbing noise in my steering on 2015 Chevy Malibu…What can I do to resolve that probem…I looked in my manual for a possible bad fuse, but I see nothing on ESP for my car please help