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NHTSA ID Number: 10178258
Manufacturer Communication Number: 19NA107
Summary
This technical bulletin provides repair information to correct a customer concern of the extended cab rear door ajar indicator illuminated intermittently.
8 Affected Products
Vehicles
MAKE | MODEL | YEAR |
CHEVROLET | COLORADO | 2017-2020 |
GMC | CANYON | 2017-2020 |
Condition
One or more of the following conditions:
- Seeing their extended cab rear door ajar indicator displayed at intermittent times.
- Extended cab door hard to close.
- Rattle noise from the lower rear of the extended cab door.
Cause
The cause of the condition may be that either the upper or lower door latch is out of adjustment.
1 Associated Document
Manufacturer Communications
Bulletin No.: 19-NA-107
Date: June, 2020
https://www.nhtsa.gov/recalls?nhtsaId=10178258
MC-10178258-9999.pdf 123.038KB
NHTSA ID Number: 10161954
Manufacturer Communication Number: 19NA107
Summary
This technical bulletin provides repair information to correct a customer concern of the extended cab rear door ajar indicator illuminated intermittently.
1 Associated Document
Manufacturer Communications
Bulletin No.: 19-NA-107
Date: May, 2019
https://www.nhtsa.gov/recalls?nhtsaId=10161954
MC-10161954-9999.pdf 118.746KB
NHTSA ID Number: 10137681
Manufacturer Communication Number: PI1415C
Summary
This preliminary informational bulletin provides a procedure to Adjust Lower Rear Striker on Extended Cab to correct a condition of Rear Door Ajar Message, Rear Door Hard to Close, and/or Rattle Noise from Lower Rear Door due to the rear door lower striker being out of position.
1 Associated Document
Manufacturer Communications
Bulletin No.: PI1415C
Date: May-2017
https://www.nhtsa.gov/recalls?nhtsaId=10137681
MC-10137681-9999.pdf 275.408KB
NHTSA ID Number: 10135411
Manufacturer Communication Number: PI1415B
Summary
This preliminary informational bulletin provides repair information to correct a customer concern of rear door ajar message, rear door hard to close, and/or rattle noise from lower rear door.
1 Associated Document
Manufacturer Communications
Bulletin No.: PI1415B
Date: Mar-2015
https://www.nhtsa.gov/recalls?nhtsaId=10135411
MC-10135411-9999.pdf 275.599KB
NHTSA ID Number: 10113772
Manufacturer Communication Number: PI1415B
Summary
This preliminary informational bulletin provides repair information to correct a customer concern of rear door ajar message, rear door hard to close, and/or rattle noise from lower rear door.
1 Associated Document
Manufacturer Communications
Bulletin No.: PI1415B
Date: Mar-2015
https://www.nhtsa.gov/recalls?nhtsaId=10113772
MC-10113772-9999.pdf 275.599KB
NHTSA ID Number: 10113560
Manufacturer Communication Number: PI1415A
Summary
This preliminary informational bulletin provides repair information to correct a customer concern of rear door ajar message, rear door hard to close, and/or rattle noise from lower rear door.
1 Associated Document
Manufacturer Communications
Bulletin No.: PI1415A
Date: Feb-2015
https://www.nhtsa.gov/recalls?nhtsaId=10113560
MC-10113560-9999.pdf 275.365KB
NHTSA ID Number: 10113546
Manufacturer Communication Number: PI1415
Summary
This preliminary informational bulletin provides repair information to correct a customer concern of rear door ajar message, rear door hard to close, and/or rattle noise from lower rear door.
1 Associated Document
Manufacturer Communications
Bulletin No.: PI1415
Date: Feb-2015
https://www.nhtsa.gov/recalls?nhtsaId=10113546
MC-10113546-9999.pdf 261.372KB
“This site contains affiliate links for which OEMDTC may be compensated” |
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SEOCONTENT-START
Service B n
Bulletin No.: 19-NA-107
Date: June, 2020
TECHNICAL
Subject: Extended Cab Rear Door Ajar Indicator Displayed Intermittently, Rear Door Hard to
Close and/or Rattle Noise from Lower Rear Door
Model:
Colorado (VIN S, VIN T) (Extended Cab)
Canyon (Extended Cab)
Model Year: from to
2015 2021
VIN:
from to
All
All
Involved Region or Country
Condition
Cause Correction
United State, Canada, Mexico and GM Korea Company
Some customers may comment on one or more of the following conditions:
• Seeing their extended cab rear door ajar indicator displayed at intermittent times.
• Extended cab door hard to close.
• Rattle noise from the lower rear of the extended cab door.
The cause of the condition may be that either the upper or lower door latch is out of adjustment.
Verify the Condition and repair as necessary, following the steps in the Service Procedure below.
Service Procedure
1. Open the front door on the affected side.
2. Turn the ignition key on, so that the front door appears ajar on the dash.
5335735
3. Open the same side extended rear door so now, as
shown in the graphic above, the extended cab door should also appear ajar on the dash.
4. Starting with a low force, shut the extended cab door several times. The first few tries should show the door is still ajar.
5335736
5. Continue shutting the door, and gradually increase the force until you reach the minimum force when the rear door ajar lamp first turns off. The lamp is now off as in the graphic example above.
6. Pull outboard on the top edge of the door to ensure that the top latch is in primary position,
and is secure.
7. Pull outboard on the bottom edge of the door to ensure the bottom latch is in primary position, and is secure.
• If both latches are secure, with no cross-car movement, NO further action is required.
• If the bottom edge is NOT secure, you will notice movement (cross-car slack) and the ajar lamp will intermittently go ON and OFF as you move the door OUT and IN. If this condition still exists,
proceed to step #8.
5335738
Note: It’s important to maintain the latch orientation of the striker, for easier latch engagement in step # 9.
8. Loosen the bottom striker bolts (1) and leverage the striker wire to pull the striker (2) location cross-car in the outboard direction, at least 2 mm (0,08 in).
Note: The step below will avoid high closing efforts, while maintaining the latch sequence of bottom – latch
> top – latch.
9. While the striker is still floating/loose, forcefully shut the door in order to have the door drag the striker into proper position.
10. Open the rear extended door and torque the 2 bolts at the bottom door striker.
Tighten
Tighten the bolts to 24 Y (18 lb ft).
Note: For proper repair, the bottom striker should always latch ahead of the top striker, and you should also experience low closing efforts.
11. To confirm the repair, repeat steps # 1– 7.
Parts Information
No parts are required for this repair.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.
Labor Operation
2081958*
Add
Description
Verify Secure Extended Cab Rear Door Latching Extended Cab Rear Door Lower Latch Striker Adjustment
Labor Time
0.3 hr
0.2 hr
*This is a unique Labor Operation for Bulletin use only.
Version Modified
2
Released May 17, 2019
Revised June 11, 2020 — Added the 2020 and 2021 Model Years.
SEOCONTENT-END