October 12, 2023 NHTSA CAMPAIGN NUMBER: 23V683000
Roof Rail Air Bag May Not Deploy Correctly
An air bag that does not deploy correctly can increase the risk of injury during a crash.
NHTSA Campaign Number: 23V683
Manufacturer General Motors, LLC
Components STRUCTURE, AIR BAGS
Potential Number of Units Affected 234
Summary
General Motors, LLC (GM) is recalling certain 2023-2024 Brightdrop Zevo 600 vehicles equipped with an optional passenger jump seat. An incorrect passenger-side upper B-pillar trim panel may have been installed, which can interfere with proper deployment of the right-side roof-rail air bag.
Remedy
Dealers will inspect and replace the right-side B-pillar trim as necessary, free of charge. Owner notification letters are expected to be mailed November 27, 2023. Owners may contact BrightDrop Service Operations and Support at 1-888-987-4377. GM’s number for this recall is N232420460.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
Condition
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2023 – 2024 model year BrightDrop Zevo 600 vehicles equipped with an optional passenger jump seat. These vehicles may have been assembled with an incorrect passenger-side upper B-pillar trim panel. An incorrect panel could interfere with proper deployment of the right-side roof-rail airbag (“RRAB”) in certain side-impact crashes. In certain side impact crashes in which the RRAB deploys, there is increased risk of injury to an occupant in the passenger seat.
Correction
Dealers will inspect the right side B-pillar trim and replace if necessary.
Parts
Quantity | Part Name | Part No. |
1 (As Required) | B Pillar Trim Panel | 85016234 |
RCRIT-23V683-8473
Frequently Asked Questions (FAQs) for Safety Recall N232420460
B-Pillar Trim May Interfere with Roof Rail Airbag Deployment
These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety Recall identified above.
Q1) Which vehicles are involved?
A1) General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2023 – 2024 model year BrightDrop Zevo 600 vehicles equipped with an optional passenger jump seat.
Q2) What is the issue or condition?
A2) These vehicles may have been assembled with an incorrect passenger-side upper B-pillar trim panel. An incorrect panel could interfere with proper deployment of the right-side roof-rail airbag (“RRAB”) in certain side-impact crashes.
Q3) What symptoms may be experienced? What warning signs may be associated with the issue or condition described?
A3) None.
Q4) What is the remedy/repair?
A4) Dealers will inspect the right side B-pillar trim and replace if necessary.
Q5) What is the safety risk? Is the vehicle safe to drive?
A5) In certain side impact crashes in which the RRAB deploys, there is increased risk of injury to an occupant in the passenger seat.
Q6) Does the customer have to pay for this remedy/repair?
A6) No, this inspection/repair will be done at no cost to the customer.
Q7) Is the remedy/repair available now?
A7) Yes, please see the attached bulletin for details.
Q8) What should customers do until recall repairs can be completed? Are there any special instructions?
A8) If special instructions are provided, they will be included in the notification letters to customers.
Q9) How can customers check to see if their vehicle is involved in this field action?
A9) Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.
Chronology :
On August 11, 2023, a supplier quality engineer at GM’s CAMI assembly plant reported a passenger-side upper B-pillar trim panel with an incorrect design level in CAMI’s plant inventory. A Speak Up for Safety Report was submitted on August 15, 2023, and GM opened a product investigation on September 12, 2023.
GM’s investigation determined that the panel supplier’s shipments between June 15, 2023 and August 11, 2023 may have included a small number panels with an obsolete design. GM is not aware of any field incidents related to this condition. On October 5, 2023, GM’s Safety and Field Action Decision Authority decided to conduct a safety recall.
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
BRIGHTDROP | ZEVO 600 | 2023-2024 |
9 Associated Documents
Defect Notice 573 Report
RCLRPT-23V683-6123.PDF 214.014KB
RCLRPT-23V683-6123
Recall 573 Report – 10/13/23
RCLRPT-23V683-1966.PDF 214.014KB
RCLRPT-23V683-1966
Remedy Instructions and TSB
RCRIT-23V683-8473.pdf 338.381KB
RCRIT-23V683-8473
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N232420460 B-Pillar Trim May Interfere with Roof Rail Airbag Deployment
RMISC-23V683-7857.pdf 99.255KB
RMISC-23V683-7857
Remedy Instructions and TSB
RCRIT-23V683-9553.pdf 427.553KB
RCRIT-23V683-9553
Manufacturer Notices(to Dealers,etc) – Dealer Message re N232420460 – Safety Recall B-Pillar Trim May Interfere with Roof Rail Airbag Deployment
RCMN-23V683-5699.pdf 169.207KB
RCMN-23V683-5699
Recall Acknowledgement
RCAK-23V683-6194.pdf 689.534KB
RCAK-23V683-6194
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N232420460 B-Pillar Trim May Interfere with Roof Rail Airbag Deployment
RMISC-23V683-5980.pdf 99.255KB
RMISC-23V683-5980
Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION: N232420460-01 – Safety Recall B-Pillar Trim May Interfere with Roof Rail Airbag Deployment Revised Service Procedure
RCMN-23V683-5881.pdf 116.247KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V683&docType=RCL
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 【Easy to Use--Work out of box】+【FOXWELL 2023 New Version】 FOXWELL NT604 Elite scan tool is the 2023 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause, which saves you time and money. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100 USD), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 🎁 New Elite Version🎁 Easy to Use--Work out of Box🎁Function as LAUNCH CRP123E 🎁 Lifetime Update🎁 5 YEARS Back Up.
- [Engine/ABS/SRS/Transmission Diagnostic Tool]----The crp123 obd2 scanner is perfect balance of power and affordability, providing the ability to view preset, or user defined, live data streams for ENGINE, AT, ABS and SRS data, the ability to graph, record, replay and print data, read and resets codes for engine/abs/srs/transmission system.(Note: Does not work for other System and does not have Special services!)
- [Full OBDII Test Code Reader]----LAUNCH CRP123 scan tool supports all 10 modes of OBDII standard to ensure complete, accurate, system diagnosis. Read and Clear DTCs, do smog tests , I/M readiness and O2 sensor tests, Mode 06 EVAP system test, Mode 08 on-board test component test. And OBDII Code lookup tool and acronym database to assist and speed diagnosis and repair time.
- [Live Data Stream + Advanced OBDII Scanner + Lifetime Update]---- Launch crp123 scanner support for Generic OBDII Codes (P0, P2, P3 and U0); manufacturer specific codes (P1, P3 and U1); pending codes; freeze frame data; monitor and I/M readiness; live PCM stream data; graphing functionality for up to four (4) live data streams include the Engine Coolant Temperature, Long&Short Fuel Trim, the change of Accelerator Pedal Position Sensor , Throttle valve position , Generator load signal,Fuel Tank Pressure , Engine RPM, Intake Ait Temperature and so on; clears DTC codes and turns off the MIL; resets monitors; provides Data Link Connector (DLC) location hints.
- [Extensive Vehicle Coverage + 9 Languages]----The LAUNCH CRP123 reads data from ENGINE, TRANSMISSION, ABS and SRS systems from Asian, US and European manufacturers. Coverage includes Suzuki, Honda, Mitsubishi, Nissan, Toyota, Mazda, Hyundai, Kia, Subaru, Infiniti, Lexus, Acura, Isuzu, Ford, GM, Chrysler, Benz, BMW, VW, Opel, Volvo, Fiat, Land Rover, Seat, Skoda, Audi, Porsche, Saab, Jaguar and many others. Support 9 different languages.
- 【ABS & SRS Diagnoses + Active Test for ABS SRS】LAUNCH CR629 scan tool can do advanced Bidirectional Control (active test), read vehicle version information, read/clear DTCs, and read graphic live data stream for ABS SRS modules. Utilizing the active test can detect the hidden problems when you see the related warning light of ABS SRS systems. 📌NOTE: This launch obd2 scanner currently supports ACTIVE TEST for 20 car brands. Please contact us to check the compatibility before purchase.
- 【3 Reset Services】This automotive scanner LAUNCH CR629 provides 3 reset services: Oil reset, SAS reset and BMS Reset, helping to keep your car running smoothly. ➤Oil Reset: To reset the oil life each time you have the oil and oil filter changed. ➤SAS Reset: To perform a calibration of the steering angle sensor following a wheel alignment or installation of a suspension or steering part. ➤BMS Reset. 📌Please contact us to check the vehicle compatibility for reset services before purchase.
- 【OBD2 Full Functions + Support 10000+ Vehicle】 Come with 10 modes of OBD2 tests (including Read/Clear codes, View Freeze Frame Data, O2 Sensor Test, Evap Test, etc.), LAUNCH CR629 obd2 scanner tells you the exact problem behind the check engine warning light, solve emission issues, and help pass smog test for most post-1996 OBD2/CAN vehicles. This ABS SRS scan tool supports ABS & SRS diagnoses for 42 car brands. 22 Car brands for BMS reset, 53 brands for oil reset, and 41 brands for SAS reset.
- 【User-friendly + Live Data Stream】 LAUNCH CR629 car code reader is specially designed with the following features ➤3.5 inch large LCD color display. ➤3 hot keys(F1/F2/F3)to access to the target interface directly with ONE CLICK. ➤DTC Lookup to identify a code’s meaning directly. No google research needed! ➤PC Printing to print the information out after PC connection. ➤Review data records historical DTCs, data streams and freeze frame data, which is convenient to view at any time.
- 【5 Years Warranty + Lifetime Free Update+ 8 Languages】 This original Launch OBD2 scanner CR629 is backed up by Launch official after-sale services with 5-year warranty, available 60-days return & replacement policy. This car code scanner supports English, French, German, Spanish, Portuguese, Russian, Japanese, Italian. If you have any problem, you can contact us freely via customer service email or message us on Amazon.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
- 🚌【ABS OBD2 SCANNER】:The FX2000 diagnostic scanner for all vehicles can read and clear the Diagnostic Trouble Codes (DTC) data stream transmitted from the ABS. By retrieving the ABS code data, the obd scanner can check the various brake components and accurately diagnose problems.
- 【Buy with Confidence】 As a America's No.1 diagnostic tool brand, Innova stands for innovation, quality, and accessibility in the automotive diagnostic industry. we are known for developing cutting-edge diagnostic tools that are user-friendly, reliable, and made for US by Americans.
- 【Unleash Your Drive's Potential】Much more than a car code reader, the 6100P scanner effectively reads and erases engine, ABS, SRS, and transmission codes for popular US car makes such as Ford, Chevy, Dodge, GM, etc. when the traction light is constantly on,the ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. it also monitors your oil level and oil life status, ensuring optimal vehicle health.
- 【Your Car's Personal Battery Guru】The Innova 6100P scanner is perfect for assessing the performance of the battery or alternator in your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Drive with Confidence and Peace】Quickly identify if your vehicle needs immediate attention with our Code Severity Levels function. This feature helps you understand whether you need to fix an issue immediately or if it can wait until you get home, keeping warning lights at bay.
- More Than a OBD Scanner - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD diagnostics to the next level by customizing all functions for ABS and SRS systems. From reading to resetting error codes, this srs abs scanner provides in-depth insights and the ability to reset services efficiently. Plug to the vehicle’s OBD2 port and follow the instructions to start diagnosis.
- Pro-level ABS Bleeder Scan Tool - Was the brake pedal always slowly sinking down or becoming loose? This abs brake bleeding scan tool will bleed the brake system by cycling the pump and valves to achieve a tight brake pedal. No need to cost hundreds to own a foxwell obd2 scanner with abs auto bleed can solve your issues. Refer to the step on the screen, even a beginner can do it.
- Not Only Error Code Erase - Are you still pay for the reset functions one by one? The obd2 scanner with abs and srs can not only read car faults but also perform frequently required resetting services which other same priced scanners cannot do. Like airbag light reset/ SAS calibration/ Oil light reset and EPB service functions. This car scanner will make the components operates normally after part replaced and reset services.
- Also can Work like NT301 - The NT630 Plus car diagnostic scanner plugs to the OBD2 port directly. It will scan all obd2 modules instantly, displays the live data, locates bad sensors and I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Complicate? Unreadable? - Intuitive LCD display with clear operate instructions, even a beginner can diagnose the car faults with the NT630 Plus. Ergonomic Touch with anti-collision and anti-slip cover design, comfortable for daily car diagnose work. Unique button press sound will provide the overall tactile and visual experience to notice you a task has been completed or a command has been executed.
- 🚙【2023 Upgraded Version of AL319/ AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel AL519, ML519, AL319, MS309. This Auel AL619 OBD2 scanner can scan ABS & SRS modules and supports Full 10 Modes of OBDII Functions with Enhanced Mode 6 on Worldwide Vehicles to read/ erase codes and turn off the MIL, reset ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and get your vehicle ready for the annual test.
- 🚙【Accurate ABS/SRS Diagnostic】If you accidentally trigger an ABS light or airbag light, AL619 can tell you what is making them on. AL619 scan tool can perform ABS/SRS diagnostic to get ABS/SRS codes to quickly locate the problem areas, replace bad parts or make repairs, clear the codes and turn off the warning lights. NOTE: ABS SRS Scan does NOT work on vehicles after 2015, and functions are not universal. Please send VIN number to 🚘auteldirect @ outlook. com🚘 to check compatibility.
- 🚙【Full OBD2 Functions & Numerous DTC Lookup】Only a scanner equipped with full OBD2 capability will help you most effectively! AL619 scanner can perform ALL 10 modes of OBD2 tests on vehicles to check emission-related conditions, including: read code, clear code, view live data, freeze frame data, vehicle info, check I/M readiness status, O2 monitor test, on-board monitor test, EVAP leak test, modules present. Built-in DTC Library can directly search DTC meaning, no need to google or guess it.
- 🚙【Accurate Read & Clear DTCs】Getting diagnostic codes(DTCs) is necessary before repairs if you don't want to be ripped off. AL619 can read codes and clear codes, helping you save trouble:1)before repairs, locate issues and decide whether to fix them yourself or go to a mechanic; 2)after repairs, make sure the issues have been fixed; 3) clear occasional fault codes, turn off CEL or MIL, and get car back to normal.
- 🚙【Turn Off CEL & Smog Check】The Check Engine Light is always annoying you, most of the time because of a little thing like a loose gas cap, isn't it? With AL619 scan tool, you can read code to quickly find out why the check engine light is on and reset it. Don’t waste money on a failed smog test! AL619 can retrieve I/M Readiness status to make sure OBD2 monitors on your car are “Ready”, monitors like misfire, fuel, catalyst, O2 sensors, EVAP, etc, to help you pass the annual smog check.
Last update on 2023-11-10 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
Safety Recall N232420460 B-Pillar Trim May Interfere with Roof Rail Airbag Deployment Copyright 2023 General Motors. All Rights Reserved. Page 1 of 6 Release Date: October 2023 Revision: 01 Revision Description: This bulletin is being revised to update the service procedure. Please discard all copies of N232420460. Attention: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. All involved vehicles that are in dealer inventory must be held and not delivered to customers, dealer traded, or used for demonstration purposes until the repair contained in this bulletin has been performed on the vehicle. This recall can only be completed by BrightDrop dealers or BrightDrop certified repair facilities who have met all BrightDrop specific training, tool and equipment requirements. Repairs must be performed by a technician who has successfully completed the required training. Make Model Model Year From To RPO Description BrightDrop Zevo 600 2023 2024 Involved vehicles are marked “Open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs. Condition General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2023 – 2024 model year BrightDrop Zevo 600 vehicles equipped with an optional passenger jump seat. These vehicles may have been assembled with an incorrect passenger-side upper B-pillar trim panel. An incorrect panel could interfere with proper deployment of the right-side roof-rail airbag (“RRAB”) in certain side-impact crashes. In certain side impact crashes in which the RRAB deploys, there is increased risk of injury to an occupant in the passenger seat. Correction Dealers will inspect the right side B-pillar trim and replace if necessary. Parts Quantity Part Name Part No. 1 (As Required) B Pillar Trim Panel 85016234 Please follow normal ordering processes utilizing your BrightDrop Order Analyst. Please contact support@gobrightdrop.com for any parts ordering questions. Warranty Information Labor Operation Description Labor Time Trans. Type Net Item 9107003 Inspect B Pillar Trim Only – No Further Action Required 0.2 ZFAT N/A 9107004 Replace B Pillar Trim (includes inspection) 0.3 ZFAT N/A Service Procedure Important: Service agents must comply with all International, Federal, State, Provincial, and/or Local laws applicable to the activities it performs under this bulletin, including but not limited to handling, deploying, preparing, classifying, packaging, marking, labeling, and shipping dangerous goods. In the event of a conflict between the procedures set forth in this bulletin and the laws that apply to your dealership, you must follow those applicable laws. Safety Recall N232420460 B-Pillar Trim May Interfere with Roof Rail Airbag Deployment Page 2 of 6 6463479 Safety Recall N232420460 B-Pillar Trim May Interfere with Roof Rail Airbag Deployment Page 3 of 6 6463480 Safety Recall N232420460 B-Pillar Trim May Interfere with Roof Rail Airbag Deployment Page 4 of 6 6463215 Safety Recall N232420460 B-Pillar Trim May Interfere with Roof Rail Airbag Deployment Page 5 of 6 6463216 1. Inspect the B pillar trim panel on the passenger’s side to determine if it is the correct variant per the above pictures. • If the B pillar trim panel is diagonally trimmed in the top left corner AND the airbag rail is visible all the way down to the bottom of the seatbelt bezel portion of the trim panel, no further action is required. • If the B pillar trim panel has any of the following conditions, replace it. Refer to Center Pillar Upper Trim Panel Replacement – Right Side in SI. i. The B pillar trim panel is diagonally trimmed in the upper left portion, but the airbag rail is NOT visible all the way down to the bottom of the seatbelt bezel portion of the panel. ii. The B pillar trim panel not trimmed at all in the upper left portion, and the airbag rail is not visible at all. iii. The B pillar trim panel is diagonally trimmed and the airbag rail is visible, but only to the TOP of the seatbelt bezel portion of the panel. Dealer Responsibility – For USA & Export (USA States, Territories, and Possessions) It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment Safety Recall N232420460 B-Pillar Trim May Interfere with Roof Rail Airbag Deployment Page 6 of 6 with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time. Dealer Responsibility – All All new, used, GM Certified Pre-Owned (CPO), courtesy transportation vehicles, dealer shuttle vehicles, CarBravo, etc. in dealers’ possession and subject to this recall must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration, or any other purpose. All GM Certified Pre-Owned (CPO) vehicles currently in the dealers’ inventory within the SHIFT Digital system will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the SHIFT Digital system, or once again be used in the Courtesy Transportation Program. Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward. Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter. In summary, whenever a vehicle subject to this recall enters your vehicle inventory you must take the steps necessary to ensure the program correction has been made before selling the vehicle. In addition, for vehicles entering your facility for service, you are required to ensure the customer is aware of the open recall and make every reasonable effort to implement the program correction as set forth in this bulletin prior to releasing the vehicle. Dealer Reports – For USA & Export For dealers with involved vehicles, a listing has been prepared and will be available through GM GlobalConnect Maxis Field Action Reports or sent directly to export dealers. The Inventory tab of the dealer reports will contain VINs that apply to this recall. This information is intended to assist dealers with the PROMPT COMPLETION of these vehicles. The Customer In-Service tab will contain customer names and addresses from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall may be a violation of law in several states. Customer Notification USA & Canada – General Motors will notify customers of this recall on their vehicle. GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information. We Support Voluntary Technician Certification
**************************************************************************************************************
Reference Number: 202310120006 GLOBAL SAFETY FIELD INVESTIGATIONS DCS6691 URGENT – DISTRIBUTE IMMEDIATELY Date: October 12, 2023 Subject: N232420460 – Safety Recall B-Pillar Trim May Interfere with Roof Rail Airbag Deployment Models: 2023 – 2024 BrightDrop Zevo 600 To: All General Motors BrightDrop Dealers General Motors is releasing Safety Recall N232420460 today. The total number of U.S. vehicles involved is approximately 235. Please see the attached bulletin for details. Frequently Asked Questions Document (FAQs) Attached to this message you will find a document that addresses the most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns. Customer Letter Mailing The customer letter mailing will begin in the near future. Global Warranty Management (GWM) The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated October 12, 2023. A list of vehicles in dealer inventory is attached to this message. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-683 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : General Motors, LLC Submission Date : OCT 12, 2023 NHTSA Recall No. : 23V-683 Manufacturer Recall No. : N232408490 Manufacturer Information : Manufacturer Name : General Motors, LLC Address : 29427 Louis Chevrolet Road MAIL CODE 480-210-2V WARREN MI 48093 Company phone : 586-596-1733 Population : Number of potentially involved : 234 Estimated percentage with defect : 2 % Vehicle Information : Vehicle 1 : 2023-2024 BrightDrop Zevo 600 Vehicle Type : Body Style : Power Train : NR Descriptive Information : GM Manufacturing records and supplier shipping records were used to identify vehicles potentially built with incorrect parts. Vehicles produced outside of the suspect production window are not included in this recall. BrightDrop Zevo 400 models and models not equipped with the optional passenger jump seat are not affected by this recall. Production Dates : MAR 03, 2023 – JUN 29, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2023 – 2024 model year BrightDrop Zevo 600 vehicles equipped with an optional passenger jump seat. These vehicles may have been assembled with an incorrect passenger-side upper B-pillar trim panel. An incorrect panel could interfere with proper deployment of the right-side roofrail airbag (“RRAB”) in certain side-impact crashes. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In certain side impact crashes in which the RRAB deploys, there is increased risk of injury to an occupant in the passenger seat. Description of the Cause : A supplier may have shipped panels of an obsolete design to GM’s assembly plant between June 15, 2023 and August 11, 2023. Part 573 Safety Recall Report 23V-683 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : PANEL ASM-CTR PLR UPR TR Component Description : B-Pillar Trim Component Part Number : 85016234 Supplier Identification : Component Manufacturer Name : US Farathane Corporation Address : 39200 Ford Rd. Westland Michigan 48185 Country : United States Chronology : On August 11, 2023, a supplier quality engineer at GM’s CAMI assembly plant reported a passenger-side upper B-pillar trim panel with an incorrect design level in CAMI’s plant inventory. A Speak Up for Safety Report was submitted on August 15, 2023, and GM opened a product investigation on September 12, 2023. GM’s investigation determined that the panel supplier’s shipments between June 15, 2023 and August 11, 2023 may have included a small number panels with an obsolete design. GM is not aware of any field incidents related to this condition. On October 5, 2023, GM’s Safety and Field Action Decision Authority decided to conduct a safety recall. Description of Remedy : Description of Remedy Program : Dealers will inspect the right side B-pillar trim and replace if necessary. Pursuant to 49 C.F.R. § 573.13(d)(1), all covered vehicles are under warranty, so reimbursement is not offered. How Remedy Component Differs from Recalled Component : Remedy parts are the correct design level. Part 573 Safety Recall Report 23V-683 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : Containment efforts were completed on August 15, 2023 at both GM’s assembly plant and at the supplier’s facility. Recall Schedule : Description of Recall Schedule : Dealers will be notified on October 12, 2023. Owner notification is estimated to begin on November 27, 2023. Planned Dealer Notification Date : OCT 12, 2023 – OCT 12, 2023 Planned Owner Notification Date : NOV 27, 2023 – NOV 27, 2023 * NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-683 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : General Motors, LLC Submission Date : OCT 13, 2023 NHTSA Recall No. : 23V-683 Manufacturer Recall No. : N232420460 Manufacturer Information : Manufacturer Name : General Motors, LLC Address : 29427 Louis Chevrolet Road MAIL CODE 480-210-2V WARREN MI 48093 Company phone : 586-596-1733 Population : Number of potentially involved : 234 Estimated percentage with defect : 2 % Vehicle Information : Vehicle 1 : 2023-2024 BrightDrop Zevo 600 Vehicle Type : Body Style : Power Train : NR Descriptive Information : GM Manufacturing records and supplier shipping records were used to identify vehicles potentially built with incorrect parts. Vehicles produced outside of the suspect production window are not included in this recall. BrightDrop Zevo 400 models and models not equipped with the optional passenger jump seat are not affected by this recall. Production Dates : MAR 03, 2023 – JUN 29, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2023 – 2024 model year BrightDrop Zevo 600 vehicles equipped with an optional passenger jump seat. These vehicles may have been assembled with an incorrect passenger-side upper B-pillar trim panel. An incorrect panel could interfere with proper deployment of the right-side roofrail airbag (“RRAB”) in certain side-impact crashes. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In certain side impact crashes in which the RRAB deploys, there is increased risk of injury to an occupant in the passenger seat. Description of the Cause : A supplier may have shipped panels of an obsolete design to GM’s assembly plant between June 15, 2023 and August 11, 2023. Part 573 Safety Recall Report 23V-683 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : PANEL ASM-CTR PLR UPR TR Component Description : B-Pillar Trim Component Part Number : 85016234 Supplier Identification : Component Manufacturer Name : US Farathane Corporation Address : 39200 Ford Rd. Westland Michigan 48185 Country : United States Chronology : On August 11, 2023, a supplier quality engineer at GM’s CAMI assembly plant reported a passenger-side upper B-pillar trim panel with an incorrect design level in CAMI’s plant inventory. A Speak Up for Safety Report was submitted on August 15, 2023, and GM opened a product investigation on September 12, 2023. GM’s investigation determined that the panel supplier’s shipments between June 15, 2023 and August 11, 2023 may have included a small number panels with an obsolete design. GM is not aware of any field incidents related to this condition. On October 5, 2023, GM’s Safety and Field Action Decision Authority decided to conduct a safety recall. Description of Remedy : Description of Remedy Program : Dealers will inspect the right side B-pillar trim and replace if necessary. Pursuant to 49 C.F.R. § 573.13(d)(1), all covered vehicles are under warranty, so reimbursement is not offered. How Remedy Component Differs from Recalled Component : Remedy parts are the correct design level. Part 573 Safety Recall Report 23V-683 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : Containment efforts were completed on August 15, 2023 at both GM’s assembly plant and at the supplier’s facility. Recall Schedule : Description of Recall Schedule : Dealers will be notified on October 12, 2023. Owner notification is estimated to begin on November 27, 2023. Planned Dealer Notification Date : OCT 12, 2023 – OCT 12, 2023 Planned Owner Notification Date : NOV 27, 2023 – NOV 27, 2023 * NR – Not Reported
**************************************************************************************************************
Reference Number: 202310130005 GLOBAL SAFETY FIELD INVESTIGATIONS DCS6692 URGENT – DISTRIBUTE IMMEDIATELY Date: October 13, 2023 Subject: REVISION: N232420460-01 – Safety Recall B-Pillar Trim May Interfere with Roof Rail Airbag Deployment Revised Service Procedure Models: 2023 – 2024 BrightDrop Zevo 600 To: All General Motors BrightDrop Dealers This bulletin is being revised to update the service procedure. Please discard all copies of N232420460. Customer Letter Mailing The customer letter mailing will begin in the near future. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS
**************************************************************************************************************
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END