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NHTSA ID Number: 10199257
Manufacturer Communication Number: 21NA040
Summary
This technical bulletin provides a procedure to repair a condition of Squeak, Rattle or Creak Noise Originating from Second Row Seat Area by following the procedure outlined within the bulletin.
Condition
Squeak, rattle or creak noise coming from the second row seat area. This noise may be coming from the second row seat tracks.
Cause
The cause of the condition may be the second row seat tracks out of synchronization.
Correction
Complete the procedure outlined below.
Parts Information
No parts are required for this repair.
6 Affected Products
Vehicles
MAKE | MODEL | YEAR |
BUICK | ENCLAVE | 2019-2021 |
CHEVROLET | TRAVERSE | 2019-2021 |
1 Associated Document
Manufacturer Communications
Bulletin No.: 21-NA-040
Date: May, 2021
https://www.nhtsa.gov/recalls?nhtsaId=10199257
NHTSA ID Number: 10198866
Manufacturer Communication Number: 21NA040
Summary
This technical bulletin provides a procedure to repair a condition of Squeak, Rattle or Creak Noise Originating from Second Row Seat Area by following the procedure outlined within the bulletin.
1 Associated Document
Manufacturer Communications
Bulletin No.: 21-NA-040
Date: May, 2021
https://www.nhtsa.gov/recalls?nhtsaId=10198866
- Durable Ratchet Head: Made from Hardened treated Chrome Vanadium steel alloy (Cr-V) Corrosion-Retardant: Satin Finish. Made in Taiwan
- Easy Storage: A sturdy plastic storage case is included. Non-Slip Grip: Knurled handle
- Easy to Read: High Contrast & Dual Range Scale. Accurate: Pre-Calibrated to ± 4%
- Accessories included: 1/2" Drive 5" long Extension Bar and 1/2" Drive to 3/8" Drive Reducer
- Simple and Reliable: “Click” sound tells the preset torque value is reached. Stop applying force when you hear and feel it.
- PRECISION - Ships pre-calibrated to +/- 4% accuracy and ready to use. Include calibration certificate with traceable serial number.
- DURABLE - Reinforced ratchet gear head constructed from hardened, heat treated Chrome Vanadium alloy steel.
- LONG-LASTING - Rust & corrosion protection with our unique and newly invented Electro-Black finish treatment.
- PERFORMANCE - Features an easy-to-read, highlighted yellow print dual-range scale. Identify the markings even in low-light conditions.
- COMFORTABLE - Comes with a reversible ratchet head that drives in both directions and measure torque in a clockwise direction.
- PORTABILITY: Torque wrench 1/2 inch drive has a durable case for portability or storage
- ADDED COMFORT: Bi-material handle for comfort and grip of the 1/2 torque wrench
- HASSLE FREE USE: Locking feature adjusts quick and easily for hassle free use
- QUICK IDENTIFICATION: Scales stamped into housing showing inch and metric torque settings
- Meets or Exceeds ASME Specifications
- 【3Pcs Torque Wrench Set】 The calibration error range is ±3%, each torque wrench has a calibration certificate. The 3-in-1 torque wrench set can meet your different needs. Including 1/4 inch 20-240in.lb, 3/8 inch 5-45ft.lb, 1/2 inch 20-160ft.lb.
- 【Safe & Reliable】 When the 1/2 torque wrench reaches the preset torque value, it makes a clear "click" sound, accompanied by an obvious hand vibration that reminds you no longer to apply force, prevent damage caused. 72-tooth reversible ratchet head, it can be used both clockwise and counterclockwise directions.
- 【Quick Release Button】 This 3/8 torque wrench has a quick release button with which accessories can easily be installed and removed, the accessories can grip and is not easy to fall down. It is more convenient to use. The torque wrench is made of CR-MO with a higher hardness.
- 【Easy to Set】First pull down the locking knob and hold it down and then start setting the desired torque value. Release the hand and the locking knob will automatically rebound to lock the torque value. If you do not use, please set the torque key to the minimal torque value.
- 【Widely Use】The torque wrenches can satisfy you in bicycle, motorcycle, car, truck and wheel screws, wheel nuts and in the device installation, electrical engineering, etc. We provide 12 months warranty. If you have any questions, please feel free to contact us.
- Includes 1-pc. 3/8 in. drive torque wrench; Storage case; Product manual with torque conversion chart
- Wrench emits a click that can be heard and felt when the preset value is reached
- Permanently marked, high-contrast dual-range scale is easy to read, even in low light
- Reversible ratchet head drives in both directions and measures torque in clockwise direction
- Durable all-steel construction has no plastic parts to break or wear out
- 【High Precision&Quick Reading】: 3/8 torque wrench has high contrast and dual range scale( 5-45 Ft-Lb/6.8-61 Nm),making it clear and easy to read. We have professional torque wrench production technology, and after 20000 tests, the calibration error range of the torque wrench is ± 3%, making it an essential helper for you.
- 【Safe and Reliable Operation】: Equipped with a bidirectional drive ratchet head, torque can be measured clockwise or counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque.
- 【High Quality and Durable Material】: Made of hardened chromium vanadium steel alloy (Cr-V). At the same time, the bottom buckle tail plug adopts a red anodizing process to improve the product's oxidation resistance during use and enhance surface wear resistance. 72 tooth ratchet head, made of chromium molybdenum steel. High quality materials resist corrosion and are durable.
- 【Quick Torque Setting】: Simple and fast torque setting, pull down the locking knob and hold it down to rotate to the torque you need. Release the hand and the locking knob will automatically rebound to lock the torque value. And the designer referred to the appearance of the flashlight handle and designed a non slip and labor-saving knurled handle, making it more comfortable and easy to hold when using.
- 【Easy to Store and Widely Use】: You will receive the 3/8-inch drive click torque wrench with a sturdy plastic shell storage box, which is very delicate and durable. Torque wrench is suitable nuts and bolts on various occasions, such as bike, motorcycle, car spark, and is the best helper for you🎁. 🔔 And we provide 12 months warranty. If you have any questions, please feel free to contact us.
- ±3% HIGH PRECISION AND COOL APPEARANCE: 1/2 inch drive torque wrench (10-170ft.-lb/13.6-230.5Nm)has a calibration error range of ±3%, high precision, and comes with a corresponding serial number, which is easy to trace the original data, and you can use it with confidence.Hairich torque wrench not only has superior quality but also has a superior appearance. The classic combination of black and red is fashionable and textured, allowing you to enjoy a visual feast during use.
- PREMIUM MATERIAL AND DURABLE: Experience the ultimate durability and antiskid with the torque wrench. The main body of Hairich torque wrench set is made of chrome vanadium steel alloy, which is more strong and more durable. The head of the inch-pound torque wrench adopts a ratchet design with a reversing device to improve work efficiency. The square knurled handle is made of aluminum titanium alloy, which is ergonomic and comfortable to hold for long-time use.
- DUAL SCALE AND QUICK SETTING: Laser Printed by dual-range(ft-lb and Nm). Our professional torque wrench is easy to read and provides direct unit conversion, When the set torque value is reached, the torque wrench will make an audible and felt click to remind you to stop applying force. Pull down the lock knob and hold it until the torque setting is completed. Release the hand, and the lock knob will automatically rebound back to lock the value.
- ERGONOMIC DESIGN AND POWERFUL: Every design of our industrial torque wrench conforms to ergonomic, easy to handle.72-tooth ratchet, 5° ratcheting arc head, a quick-release button for easy loading and unloading, and an aluminum non-slip handle for excellent grip and control. A recent research review that, 72-tooth ratchets are very professional tooth ratchets, you just only rotate 5 degrees to finish it. Not easy to slip and wear, can be used in small spaces, and is more durable and powerful.
- EASY OPERATION AND SAFETY: Thanks to its bidirectional drive ratchet head, our torque wrench can be measured both clockwise and counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque. Notice: At low Nm settings under 5 Nm the "click" sound can be too light to hear.
- THE ULTIMATE BIKE TOOL - This 15-Piece bicycle torque wrench features precise scales of 2~26 Newton Meter (17.7~230.1 in-lb) with micro-adjustments to 0.2 Nm. Includes bit sockets: HEX - H2, H2.5, H3, H4, H5, H6, H8, H10. TORX - T10, T20, T25, T30 | 3-inch Extension bar & 1/4-inch Adapter.
- 72-TOOTH GEAR - Reinforced, Hardened & Heat-treated ratchet head; constructed from Chrome-Molybdenum alloy steel. The Quick-Release Button Mechanism allows secure fit as well as rapid socket swap.
- PRECISION - This Dual-Direction bike tool torque wrench ships pre-calibrated and measures torque in both CW (+/- 4%) and CCW (+/- 6%). Includes calibration certificate with traceable & unique serial number. This bike multitool ensures that bolts and nuts are tightened to the correct torque, increasing longevity and preventing damage from over-tightening.
- DURABLE - Rust & corrosion protection with unique and newly invented Electro-Black finish treatment. A non-slip knurled handle made of high-grade aerospace aluminum, equipped with our exclusive slide-to-lock mechanism to set your desired torque.
- PERFORMANCE - Features an easy-to-read, highlighted yellow print, dual-range scale; identify the markings even in low-light conditions. Unlike other bike torque wrenches, our proprietary easy-to-rotate handle reduces efforts & prevents hand fatigue by up to 62%
- 【8-in-1 Torque Wrench Set】 Includes 1/4, 3/8, 1/2 inch drive torque wrenches that meet your different needs. 5Pcs Adapter: 1/4"Extension bar(4''), 3/8"Extension bar(6''), 1/2"Extension bar(5''), 3/8" Universal Joint, 1/2" to 3/8" Adapter with a sturdy plastic case for storage and portability
- 【Dual range scale & High Precision】 1/4 inch 10-220in.lb/1-24.7Nm with 1 in.lb micro-adjustment, 3/8 inch 10-45ft.lb/13.6-61Nm with 0.25 ft.lb micro-adjustment, 1/2 inch 10-160ft.lb/10-227Nm with 1 ft. lb micro-adjustment. Each wrench undergoes strict and specialized instrument testing before leaving the factory to ensure accuracy within ±3% and is provided with a formal calibration certificate
- 【Safe & Reliable】 This torque wrench set has been upgraded to have a louder "Click" sound, ensuring a clear and stronger click sound when the torque value exceeds 5 Nm, subtler click at lower than 5 Nm. The distinct click sound indicates that the preset torque has been reached, signaling you to stop applying force
- 【Releasable & Dual Direction】These torque wrenches has a quick release button with which accessories can easily be installed and removed, the accessories can grip and is not easy to fall down. With 72-tooth reversible ratchet head, it can be used in both clockwise and counterclockwise directions
- 【High Quality and Durable】 The torque wrench ratchet head is made from hardened treated Cr-Mo Steel for longevity. Handle crafted from high-grade aerospace aluminum for durability, and corrosion resistance. All adapters are treated with phosphating, with stronger wear resistance and a longer lifespan
- Includes 1-pc. 1/2 in. drive torque wrench; Storage case; Product manual with torque conversion chart
- Accurate to +-4% throughout the entire 40-250 ft.-lb. torque range
- Each torque wrench is serialized and calibrated according to the ASME B107.300-2010 standard and the detailed test results are recorded on the included certificate
- A smooth-turning thumbscrew makes it easy to set a precise torque value, while the teeth inside the flip-up cover lock that torque setting in place during use
- Unlike other torque wrench designs, this wrench can be stored at any torque setting without losing accuracy
Last update on 2024-07-17 / Affiliate links / Images from Amazon Product Advertising API
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Service Bulletin Bulletin No.: 21-NA-040 Date: May, 2021 TECHNICAL Subject: Squeak, Rattle or Creak Noise Originating from Second Row Seat Area Brand: Model: Model Year: VIN: Engine: Transmission: from to from to Buick Enclave 2019 2021 All All Chevrolet Traverse Involved Region or Country North America, Uzbekistan, Russia, Middle East, Israel, Palestine, Chile (West), Colombia (West), Peru (West), GM Korea Company Condition Some customers may comment on hearing a squeak, rattle or creak noise coming from the second row seat area. This noise may be coming from the second row seat tracks. Cause The cause of the condition may be the second row seat tracks out of synchronization. Correction Complete the procedure outlined below. Service Procedure For vehicles ONLY exhibiting the above condition at second row seat tracks, follow the service procedure below to inspect for and correct the noise condition, and also complete the torque sequencing procedure. 5744713 5744714 Page 2 May, 2021 Bulletin No.: 21-NA-040 5744715 1. Verify which rear seat exhibits the condition. In the Repair Order, document which seat, along with the seat track position for/aft, where the noise occurred. Also verify whether both seat tracks are locked in by wiggling/pushing/puling the seat back. Observe and document in the Repair Order whether the seat jumps/skips when releasing the towel bar to slide the seat for/aft. Pictures above are examples of areas to evaluate. You may find other affected areas as well. 2. Loosen the affected right and/or left rear seat bolts. Refer to Rear Seat Removal and Installation in SI. • Adjust the seat to full rearward position. • Loosen the outboard front attachment bolt to un-clamp the joint, then the inboard bolt. • Adjust the seat to full forward position. • Ensure that both seat tracks are locked. • Loosen the outboard front attachment bolt to un-clamp the joint, then the inboard bolt. 3. While front and rear bolts are loose, with the seat in the full forward position, pull/push on the inboard and outboard corners of the cushion to ensure inboard and outboard tracks are locked in. 4. Tighten the rear seat bolts. Refer to Rear Seat Removal and Installation in SI. • Ensure seat is in full forward position. • Ensure both seat tracks are locked evenly in place and synchronized. • Tighten the rear inboard bolt to specified torque. 45 N*m (33 lbft) • Tighten the rear outboard bolt to specified torque. 45 N*m (33 lbft) • Adjust the seat to full rearward position. • Ensure both seat tracks are locked evenly in place and synchronized. • Tighten the front inboard bolt to specified torque. 45 N*m (33 lbft) • Tighten the front outboard bolt to specified torque. 45 N*m (33 lbft) 5. Check that the seat is not out of sync by sliding the seat forward (not to full forward) and lift/release towel bar. Confirm that either corners of the cushion are not jumping/skipping. If the seat jumps/skips, repeat steps 1–4. If there is no jumping/skipping, proceed to step 6. 6. Verify noise has been eliminated. If noise persists, replace the affected rear seat track, following the previously noted torque sequence procedure. Parts Information No parts are required for this repair. Warranty Information For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation Description Labor Time 7086368* Synchronizing Second Row Seat Track 0.4 hr *This is a unique Labor Operation for Bulletin use only. Version 2 Modified Released February 19, 2021 Revised May 05, 2021 — Updated Involved Regions.
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