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Service Engine Mount Does Not Have an Active Mount Solenoid – DTC C11F0 and/or C11F1 Set – 2020 Chevrolet Silverado & GMC Sierra 1500
Diagnostic Tips

Service Engine Mount Does Not Have an Active Mount Solenoid – DTC C11F0 and/or C11F1 Set – 2020 Chevrolet Silverado & GMC Sierra 1500

oemdtc March 8, 2022 No Comments

NHTSA ID Number: 10192037

Manufacturer Communication Number: 21NA072

 

Summary

This informational bulletin advises the tech that the solenoid style engine mounts are being replaced with standard non solenoid mounts.

 

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
CHEVROLET SILVERADO 1500 2020
GMC SIERRA 1500 2020

 

 


Condition

Some technicians may find when replacing the engine mounts, that the new mounts are non-solenoid style mounts.

Some technicians may also find DTC C11F0 and/or C11F1 set.

 

Correction

Only the affected active mount needs to be replaced. The unaffected mount can be left as is with the wiring connected unless it also has a need for replacement.

Important: This procedure only applies to mounts that are being replaced for failure or damage. Do not replace mounts or use this procedure unless the mount itself has failed.

Mounts replaced that are not failed are not covered by the warranty. Any unaffected mount can be left as is with the wiring connected, unless it also has a need for replacement.

Note: The electrical connector at the solenoid engine mount will need to be cut off and secured in a manor so to avoid water intrusion. Perform the following steps in addition to replacing the engine mounts.

1. Cut off solenoid connector.

2. Crimp a salmon Duraseal splice sleeve onto the terminated lead.

3. Utilizing the Ultra torch or equivalent, shrink the spice sleeve around the wire and also seal the open end.

4. Tape the wire to the harness with Woven Polyester Electrical Tape (PET).

 



1 Associated Document

Manufacturer Communications

Bulletin No.: 21-NA-072
Date: March, 2021

https://www.nhtsa.gov/recalls?nhtsaId=10192037

MC-10192037-9999.pdf 76.539KB

MC-10192037-9999

 

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Last update on 2022-07-03 / Affiliate links / Images from Amazon Product Advertising API

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