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NHTSA ID Number: 10198881
Manufacturer Communication Number: 21NA110
Summary
This informational bulletin provides information for dealers/technicians on Information on GM Accessories – Instructions on Claim Submission on Dealer-Replaced Tonneau Covers During Warranty Period.
10 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| CHEVROLET | SILVERADO 1500 | 2019-2021 |
| CHEVROLET | SILVERADO 2500 | 2020-2021 |
| GMC | SIERRA 1500 | 2019-2021 |
| GMC | SIERRA 2500 | 2020-2021 |
SEOCONTENT-START
Service Bulletin Bulletin No.: 21-NA-110
Date: May, 2021
INFORMATION
Subject: Information on GM Accessories – Instructions on Claim Submission on
Dealer-Replaced Tonneau Covers During Warranty Period
Brand: Model:
Model Year: VIN: Engine: Transmission:
from to from to
Chevrolet
Silverado 1500
(New Model) 2019 2019
All All
Silverado 1500
Silverado 2020 2021
2500HD/3500HD
GMC
Sierra 1500
(New Model) 2019 2019
Sierra 1500
Sierra 2020 2021
2500HD/3500HD
Involved Region or Country North America, Canada, IPC Middle East, Israel, Palestine, Chile, Paraguay, Uruguay,
Thailand, Australia and New Zealand.
Information
Note: This bulletin pertains only to vehicles that had an
original Genuine GM tonneau cover installed.
For OEM Tonneau cover replacement under warranty,
GM P/N’s are being discontinued (see chart below). As
these GM part numbers sell down, GM will be replacing
these part numbers with IBP* part numbers, both for
new sales and for warranty replacements. For a
cross-reference of these parts lists, see the Parts
Information table below. However, using these part
numbers will cause errors in claim submissions to
GWM. Please reference instructions below for claim
support.
For Genuine GM Accessory Part (LPO*) Originally
Installed during PDI
For vehicles with RPO 63B/VOZ on the build, please
submit your warranty claim using labor code 0522230
and the corresponding IBP part # (see below). This will
result in an “51 Service Agent is not allowed to submit
part product line 32” error, which will need to be
authorized by the Warranty Support Center.
For Genuine GM Accessory Part Purchased as an
ACO* (over the counter)
For vehicles with add on option #92 or #93 in the
“Added Option Codes” in IVH – verify that the original
install was the Genuine GM part numbers (see below).
If so, submit claim the same way as an LPO.
If not listed as LPO or as an Added Option in IVH,
dealer will have to review install RO or receive receipt
information from customer.
If original install was IBP part
Contact the IBP supplier for warranty coverage.
Dealership labor for processing warranty repairs
approved by the accessory manufacturer may be
claimed through GWM. Refer to bulletin # 11–00–
89–002.
*LPO – Limited Production Option, Ordered with the
vehicle, not an over the counter sale.
*ACO – Accessory Catalog Offering, Over the
counter sale.
*IBP – Integrated Business Partner
Page 2 May, 2021 Bulletin No.: 21-NA-110
Parts Information
RPO GM ACCESSORY
TONNEAU
IBP
REPLACEMENT
63B
84815929
84815930
19416976
63B
84815931
84815932
19416977
63B
84815933
84815934
19418643
VOZ 84791287 19421163
63B 84791288 19421162
VOZ 84786355 19418544
VOZ 84786354 19416965
VOZ 84786353 19418277
Warranty Information
For vehicles repaired under applicable warranty, use:
Labor Operation Description Labor Time
0522230 Pickup Box Tonneau Cover Replacement Use Published Labor
Operation Time
Version 1
Modified Released May 06, 2021
SEOCONTENT-END
1 Associated Document
Manufacturer Communications
Bulletin No.: 21-NA-110
Date: May, 2021
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- Compatible with 2019-2024: Chevrolet Silverado 1500 models including LT Trail Boss, Custom Trail Boss; GMC Sierra 1500 models including Denali, AT4X, AT4.
- Streamlined Style: Our hard low-profile bed cover features a flush-fit design with a sleek matte black finish and seamlessly integrates with your truck's tailgate lock for added security.
- Built to Last: Constructed with corrosion-resistant aluminum panels and a black powder-coated frame to ensure long-lasting durability. Includes a secure track and rail mounting system with drain tubes.
- Easy Access and Install: The tri-fold design offers quick cargo access, with nylon straps securing the cover in the 2/3 open position while driving. Auto-latch secures on closure, simply pull cable for easy release. No-drill, easy installation, all tools included.
- Trusted Protection: Drive with peace of mind knowing you're covered by Rough Country’s USA customer support and Limited 5-Year Replacement Warranty.
- FITMENT - Compatible with 2019-2025 Chevy Silverado / GMC Sierra 1500 New Body Style; 2022 Chevy Silverado 1500 LTD / GMC Sierra 1500 Limited | 5'10" (70") Bed | Not compatible for 2019 Silverado 1500 LD / Sierra 1500 Limited, 2019-2025 Classic models, models with CarbonPro Bed and factory side storage box | Equipping the cover will interfere with power tailgate
- DESIGN - US patented. Cover is dual-coated and made out of heavy duty 24oz. marine-grade vinyl, with aircraft-grade aluminum frames, and comes with stainless steel clamps for easy installation and great durability.
- FEATURES - Pre-assembled horizontal crossbars offer support and conveniently fold up with the cover providing full bed access when needed.
- INSTALLATION - Easy no drilling installation with instruction and mounting hardware provided. | NOTE: Small holes will need to be cut in the bedliner for vehicles equipped with over-the-bedrail bedliner to secure the clamps for proper cover installation; cover will work with under-the-bedrail bedliner without modification.
- WARRANTY - LIMITED LIFETIME WARRANTY FOR US CUSTOMERS.
- FITMENT - Compatible with 2020-2025 Chevy Silverado / GMC Sierra 2500 HD 3500 HD | 6'10" (82") Bed
- DESIGN - US patented. Cover is dual-coated and made out of heavy duty 24oz. marine-grade vinyl, with built-in horizontal crossbars that offer support when the cover is laid flat; and roll up with the tarp to provide full bed access when in need. Also comes with aircraft-grade aluminum side rails, and stainless steel clamps for mounting to the truck bed.
- FEATURES - Seals with Velcro strip on the sides and secures with latch lock system at the tailgate. Tension system is available and can be adjusted on the end of the side rails to keep the cover tight and vinyl wrinkle-free in any weather conditions.
- INSTALLATION - Easy no drilling installation with instruction and mounting hardware provided. | NOTE: Small holes will need to be cut in the bedliner for vehicles equipped with over-the-bedrail bedliner to secure the clamps for proper cover installation; cover will work with under-the-bedrail bedliner without modification.
- WARRANTY - LIMITED LIFETIME WARRANTY FOR US CUSTOMERS.
- Precise Fit: The AUTOSAVER88 soft tri-fold tonneau cover is compatible with 5.8ft bed of 2019 2020 2021 2022 2023 2024 2025 Chevrolet Silverado 1500 and GMC Sierra 1500 new body style (DO NOT FIT Multi-flex tailgate and Carbonpro Bed)
- Unique Clamp Design: Features two clamp types, as the rear clamp is designed with a new release bolt to effectively prevent springing with strong sealing during driving; Safety buckle connects with an aluminum safety rope that’s light and will not easily deform
- Easy to Install & Use: No-drilling installation is a breeze with instructions and mounting hardware included; Simply fold the cover back for convenient cargo removal
- All-around Protection: AUTOSAVER88 soft tri-fold tonneau cover is built using reinforced UV & cold-resistant PVC materials that aptly guard your cargo against rain, snow, and other harsh weather conditions
- Improved Gas Mileage: Smooth appearance enhances your truck’s fuel efficiency by leveraging aerodynamics and reducing wind resistance
- FITMENT - Compatible with 2014-2018 Chevy Silverado / GMC Sierra 1500 (2019 LD/Limited); 2015-2019 Silverado / Sierra 2500 HD 3500 HD | 6'7" (79") Bed | Equipping the cover will interfere with power tailgate
- DESIGN - US patented. Cover is dual-coated and made out of heavy duty 24oz. marine-grade vinyl, with aircraft-grade aluminum frames, and comes with stainless steel clamps for easy installation and great durability.
- FEATURES - Pre-assembled horizontal crossbars offer support and conveniently fold up with the cover providing full bed access when needed.
- INSTALLATION - Easy no drilling installation with instruction and mounting hardware provided. | NOTE: Small holes will need to be cut in the bedliner for vehicles equipped with over-the-bedrail bedliner to secure the clamps for proper cover installation; cover will work with under-the-bedrail bedliner without modification.
- WARRANTY - LIMITED LIFETIME WARRANTY FOR US CUSTOMERS.
- Full Truck Bed Access: Enjoy complete access to your truck bed with this flush-mount, tri-fold hard tonneau bed cover. The innovative flip-up design gives you complete access to your truck bed, making it easier to load and unload large items.
- Built to Last: Crafted from lightweight aluminum with a resilient powder coat finish, this cover resists corrosion, scratches, and wear, ensuring a sleek appearance and long-lasting performance in any weather.
- Unmatched Protection: Keep your cargo dry and secure, rain or shine, with an advanced water drainage system and premium weather seals to prevent leaks and pooling. Built-in auto-latching and nylon safety straps ensure your gear stays safe on the go.
- Sleek & Versatile Design: Low-profile, flush-mounted aluminum panels add a modern, stylish look to your truck while enhancing security. Drive with the bed cover fully open, 2/3 open, or closed position for maximum versatility.
- Easy to Install: Ships completely assembled with no drilling or tools required for installation. Drive with confidence knowing its backed by Rough Country's 5-Year warranty.
- Fits 2019 - 2024 Chevy/GMC Silverado/Sierra, works w/ MultiPro/Flex tailgate 5' 10" Bed (70")
- MADE IN THE USA | made in the USA with globally sourced materials and supported by our USA-based customer service team!
- FAST & EASY INSTALL | Simply clamp the rails on without the use of a drill. Cover assembly comes with everything you need for a simple install
- 100% TRUCK BED ACCESS | Roll the cover towards the cab and secure with the storage strap for full access to your bed.
- LIMITED LIFETIME WARRANTY | The Gator ETX Soft Roll Up is backed by a Lifetime Warranty on the frame and a 10-year warranty on the tarp
- Sleek, Low Profile Design: Features a flush fit with a tri-fold design for quick cargo access. Built with a corrosion-resistant, matte black aluminum panels and frame for style and durability.
- Easy Cargo Access: Quick-connect ball-in-socket prop rods secure the cover in the fully open position, nylon straps securing the cover in the 2/3 open position. Drive with the cover in the fully open, 2/3 open or closed position.
- Auto-Latching System: Built-in auto latch design secures cover on closure. Simple squeeze latches release cover for convenient one hand operation.
- Easy Installation: Includes a secure track and rail mounting system with drain tubes. No drilling required, easy to install and remove - all tools included.
- Trusted Protection: Drive with peace of mind knowing you're covered by Rough Country’s USA customer support and Limited 5-Year Replacement Warranty.
- 【QUAD FOLD DESIGN】OEDRO truck bed cover is compatible with 2020 2021 2022 2023 2024 2025 Chevrolet Silverado 2500HD & 3500HD / GMC Sierra 2500HD & 3500HD | Fleetside 6.9 ft / 82.2in bed.
- 【MORE STURDY】OEDRO’s quad-fold bed cover has four built-in horizontal crossbars offering support when fully unfolded the cover and saving more space when folded up.
- 【HEAVY DUTY MATERIAL】 Composed of double layer PVC, OEDRO’s truck tonneau cover has been thoroughly tested for UV protection and superior tensile properties. Pre-assembled powder coated rails and aluminum clamps are included for trouble-free installation and formidable stability.
- 【EASY INSTALLATION】 No extra tools are required. In the majority of cases no drilling needed (Small holes need to be cut for trucks with rail cap or over-the-bedrail bed liner to secure the clamps; No cut needed for pick up with under-the-bedrail bed liner). By following the included instruction manual, installation will be smooth and simple.
- 【Save Energy】 Improved aerodynamics design can help to improve gas mileage. Note: Please measure your truck bed size carefully to confirm the compatibility
- All-Weather Protection: Rough Country's Soft Roll-Up Bed Cover keeps your truck bed clean and dry with tight front and rear seals, protecting against water, dust, snow and dirt.
- Durable Construction: Built to last with high-quality marine-grade vinyl in a sleek matte black finish and a corrosion-resistant black powder-coated aluminum frame for long-lasting performance.
- Convenient Roll-Up Design: Enjoy quick access to your cargo with the roll-up design, allowing full bed access in seconds with a simple single cable pull for easy latch release.
- Secure and Noise-Free: The spring latch closure system locks the cover securely in place, ensuring a tight fit that stays noise-free while driving.
- Hassle-Free Install: No drilling required! Easy to install and remove with all tools included, plus a heavy-duty hook and loop side closure for added protection. Backed by our 5-year warranty.
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