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NHTSA ID Number: 10198881
Manufacturer Communication Number: 21NA110
Summary
This informational bulletin provides information for dealers/technicians on Information on GM Accessories – Instructions on Claim Submission on Dealer-Replaced Tonneau Covers During Warranty Period.
10 Affected Products
Vehicles
MAKE | MODEL | YEAR |
CHEVROLET | SILVERADO 1500 | 2019-2021 |
CHEVROLET | SILVERADO 2500 | 2020-2021 |
GMC | SIERRA 1500 | 2019-2021 |
GMC | SIERRA 2500 | 2020-2021 |
SEOCONTENT-START
Service Bulletin Bulletin No.: 21-NA-110
Date: May, 2021
INFORMATION
Subject: Information on GM Accessories – Instructions on Claim Submission on
Dealer-Replaced Tonneau Covers During Warranty Period
Brand: Model:
Model Year: VIN: Engine: Transmission:
from to from to
Chevrolet
Silverado 1500
(New Model) 2019 2019
All All
Silverado 1500
Silverado 2020 2021
2500HD/3500HD
GMC
Sierra 1500
(New Model) 2019 2019
Sierra 1500
Sierra 2020 2021
2500HD/3500HD
Involved Region or Country North America, Canada, IPC Middle East, Israel, Palestine, Chile, Paraguay, Uruguay,
Thailand, Australia and New Zealand.
Information
Note: This bulletin pertains only to vehicles that had an
original Genuine GM tonneau cover installed.
For OEM Tonneau cover replacement under warranty,
GM P/N’s are being discontinued (see chart below). As
these GM part numbers sell down, GM will be replacing
these part numbers with IBP* part numbers, both for
new sales and for warranty replacements. For a
cross-reference of these parts lists, see the Parts
Information table below. However, using these part
numbers will cause errors in claim submissions to
GWM. Please reference instructions below for claim
support.
For Genuine GM Accessory Part (LPO*) Originally
Installed during PDI
For vehicles with RPO 63B/VOZ on the build, please
submit your warranty claim using labor code 0522230
and the corresponding IBP part # (see below). This will
result in an “51 Service Agent is not allowed to submit
part product line 32” error, which will need to be
authorized by the Warranty Support Center.
For Genuine GM Accessory Part Purchased as an
ACO* (over the counter)
For vehicles with add on option #92 or #93 in the
“Added Option Codes” in IVH – verify that the original
install was the Genuine GM part numbers (see below).
If so, submit claim the same way as an LPO.
If not listed as LPO or as an Added Option in IVH,
dealer will have to review install RO or receive receipt
information from customer.
If original install was IBP part
Contact the IBP supplier for warranty coverage.
Dealership labor for processing warranty repairs
approved by the accessory manufacturer may be
claimed through GWM. Refer to bulletin # 11–00–
89–002.
*LPO – Limited Production Option, Ordered with the
vehicle, not an over the counter sale.
*ACO – Accessory Catalog Offering, Over the
counter sale.
*IBP – Integrated Business Partner
Page 2 May, 2021 Bulletin No.: 21-NA-110
Parts Information
RPO GM ACCESSORY
TONNEAU
IBP
REPLACEMENT
63B
84815929
84815930
19416976
63B
84815931
84815932
19416977
63B
84815933
84815934
19418643
VOZ 84791287 19421163
63B 84791288 19421162
VOZ 84786355 19418544
VOZ 84786354 19416965
VOZ 84786353 19418277
Warranty Information
For vehicles repaired under applicable warranty, use:
Labor Operation Description Labor Time
0522230 Pickup Box Tonneau Cover Replacement Use Published Labor
Operation Time
Version 1
Modified Released May 06, 2021
SEOCONTENT-END
1 Associated Document
Manufacturer Communications
Bulletin No.: 21-NA-110
Date: May, 2021
https://www.nhtsa.gov/recalls?nhtsaId=10198881
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- FITMENT - Compatible with 2019-2024 Chevy Silverado / GMC Sierra 1500 New Body Style | 5'10" (70") Bed | Not compatible for 2019-2024 Classic models, models with CarbonPro Bed and factory side storage box | Equipping the cover will interfere with power tailgate
- DESIGN - US patented. Cover is dual-coated and made out of heavy duty 24oz. marine-grade vinyl, with aircraft-grade aluminum frames, and comes with stainless steel clamps for easy installation and great durability.
- FEATURES - Pre-assembled horizontal crossbars offer support and conveniently fold up with the cover providing full bed access when needed.
- INSTALLATION - Easy no drilling installation with instruction and mounting hardware provided. | NOTE: Small holes will need to be cut in the bedliner for vehicles equipped with over-the-bedrail bedliner to secure the clamps for proper cover installation; cover will work with under-the-bedrail bedliner without modification.
- WARRANTY - LIMITED LIFETIME WARRANTY FOR US CUSTOMERS.
- Weathertight seal: black, tear-resistant, double-sided vinyl and OE-grade, rubber Q seals create a water-resistant barrier; Terelyne marine-grade stitching stands up to the elements; front flap at bulkhead prevents leaking
- Durable frame: 6063-grade, epoxy-coated aluminum frame provides long-lasting strength and sturdy structure
- Roll-up convenience: soft roll-up cover with snap-clip fasteners for safe, easy storage in the open position
- Compatibility: fits select models of fleetside 6.5-foot truck beds (with ram box); works with a bed liner thanks to adjustable clamps on the cover
- Simple set-up: bed cover, seal strip, and instructions included; comes completely assembled; installs in less than 5 minutes (no tools needed);
- FITMENT - Compatible with 1988-2006 Chevy Silverado / GMC Sierra C/K Pickup 1500 2500 HD 3500 HD; 2007 Classic | Fleetside (Not for Stepside) | 6'6" (78") Bed
- DESIGN - US patented. Cover is dual-coated and made out of heavy duty 24oz. marine-grade vinyl, with built-in horizontal crossbars that offer support when the cover is laid flat; and roll up with the tarp to provide full bed access when in need. Also comes with aircraft-grade aluminum side rails, and stainless steel clamps for mounting to the truck bed.
- FEATURES - Seals with Velcro strip on the sides and secures with latch lock system at the tailgate. Tension system is available and can be adjusted on the end of the side rails to keep the cover tight and vinyl wrinkle-free in any weather conditions.
- INSTALLATION - Easy no drilling installation with instruction and mounting hardware provided. | NOTE: Small holes will need to be cut in the bedliner for vehicles equipped with over-the-bedrail bedliner to secure the clamps for proper cover installation; cover will work with under-the-bedrail bedliner without modification.
- WARRANTY - LIMITED LIFETIME WARRANTY FOR US CUSTOMERS.
- Vehicle Fitment: (FIT multiflex tailgate but NO CarbonPro Bed) Custom-made to fit 2007-2024 Chevrolet Silverado and GMC Sierra 5.8ft (69.3") bed, ensuring a snug and secure fit.
- Hassle-Free Installation: The user-friendly clamping system ensures a straightforward and tool-free installation process, saving you time and effort.
- Easy Roll-Up Design: The soft roll up mechanism allows for quick and effortless access to your truck bed, making it convenient to load and unload your items.
- Durable and Weather-Resistant: Made from high-quality materials, this tonneau cover offers exceptional durability and weather resistance, protecting your truck bed and cargo from the elements.
- Improved Fuel Efficiency: The aerodynamic design of the tonneau cover reduces wind drag and improves fuel efficiency, saving you money at the pump.
- 【Precisely Fit】100% factory brand packaging; Each cover is custom-built to ensure precise compatibility with the 5'9" bed of 2019 2020 2021 2022 2023 2024 Chevrolet Silverado 1500 and GMC Sierra 1500 new body style (DO NOT FIT Multi-flex tailgate and Carbonpro Bed).
- 【Easy Installation】No tools or drilling required; Upgraded clamps with adjustable holes allow for an easy installation within 20 minutes; user friendly design for easy assembly and dis-assembly.
- 【Safety First】Reinforced corner design keeps the cover tight to the bed; sturdy clamps and buckles with straps protect the cover from sliding or blowing off while driving.
- 【Premium Quality】Made with double layer PVC on the top, structured with solid alloy in the frame, this back cover is build to last for your truck.
- 【All season Protection】 Features tear resistant, water resistance, high temperature resistance, no matter where you are or what the weather is like, we’ve got you covered.
- FITMENT - Compatible with 2020-2024 Chevy Silverado / GMC Sierra 2500 HD 3500 HD | 6'10" (82") Bed
- DESIGN - US patented. Cover is dual-coated and made out of heavy duty 24oz. marine-grade vinyl, with built-in horizontal crossbars that offer support when the cover is laid flat; and roll up with the tarp to provide full bed access when in need. Also comes with aircraft-grade aluminum side rails, and stainless steel clamps for mounting to the truck bed.
- FEATURES - Seals with Velcro strip on the sides and secures with latch lock system at the tailgate. Tension system is available and can be adjusted on the end of the side rails to keep the cover tight and vinyl wrinkle-free in any weather conditions.
- INSTALLATION - Easy no drilling installation with instruction and mounting hardware provided. | NOTE: Small holes will need to be cut in the bedliner for vehicles equipped with over-the-bedrail bedliner to secure the clamps for proper cover installation; cover will work with under-the-bedrail bedliner without modification.
- WARRANTY - LIMITED LIFETIME WARRANTY FOR US CUSTOMERS.
- 【PREFECT FIT】: This truck tonneau cover is compatible with 2019-2024 Chevy Silverado/GMC Sierra 1500 New Body Style | fleetside 5.8’ Bed | NOT FIT CARBONPRO BED.
- 【GREAT EXPERIENCE】 OEDRO’s trifold truck bed cover provides your pick-up the perfect combination of security, convenience and appearance. It is easy to install and the tailgate lock turns your truck bed into a completely secure trunk which is snow proof and dust-proof.
- 【HEAVY DUTY MATERIAL】 Composed of double layer PVC, OEDRO’s truck tonneau cover has been thoroughly tested for UV protection and superior tensile properties. Pre-assembled powder coated rails and aluminum clamps are included for trouble-free installation and formidable stability.
- 【EASY INSTALLATION】 No extra tools are required and in most cases no drilling is needed. Smooth and simple installation with the included installation manual.
- 【SAVE ENERGY】 Improved aerodynamics design can help to improve gas mileage. Note: Please measure your truck bed size carefully to confirm the compatibility.
- [COMPATIBLE WITH] 2020-2024 Chevy Silverado / GMC Sierra 2500 HD 3500 HD | 6'10" (82") Bed
- [DESIGN] US Design Patented. Cover is dual-coated and made out of heavy duty 24oz. marine-grade vinyl, with built-in horizontal crossbars that offer support when cover is lying flat; and roll up with the tarp to provide full bed access when in need. Also comes with aircraft-grade aluminum side rails, and stainless steel clamps for mounting to the truck bed.
- [BUILD & MATERIAL] Seals with Velcro strip on the sides and secures with latch lock system at the tailgate. Tension system is available and can be adjusted on the end of the side rails to keep the cover tight and vinyl wrinkle-free in any weather conditions.
- [INSTALLATION INFO] Easy no drilling installation with instruction and mounting hardware provided. | NOTE: Small holes will need to be cut in the bedliner for vehicles equipped with over-the-bedrail bedliner to secure the clamps for proper cover installation; cover will work with under-the-bedrail bedliner without modification.
- [WARRANTY INFO] 10 YEAR NO-HASSLE WARRANTY FOR US CUSTOMERS!
- Fits 2020 - 2024 Chevy/GMC Silverado/Sierra 2500/3500HD 6' 10" Bed (82.2")
- UNBELIEVABLY FUNCTIONAL | TruXport is designed to be exceptionally easy to use: Simply unlock the tailgate latches & roll up your cover. TruXport is engineered with a heavy-duty 1.5” frame, and equipped with high quality leather-embossed vinyl
- STAND GUARD AGAINST WEATHER | Keep your cargo dry and secure during all weather situations. Pre-set tarp tension keeps cover tight and leaves water out. TruXport's support bows allow it to withstand several inches of snow when closed.
- NO DRILL INSTALLATION | Fully install this roll-up truck bed cover in under 30 minutes! Easily clamp the rails onto your truck bed, attach the cover, roll and go. No drilling or special tools necessary
- WE'VE GOT YOU COVERED | TruXport is backed by a 5-year, no hassle warranty. We are committed to providing you the best service at all times, if you need replacement parts simply call our team.
- 【Precisely Fit】100% factory brand packaging; Each cover is custom-built to ensure precise compatibility with the 5'2“ bed of 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 Chevrolet Colorado & GMC Canyon.
- 【Easy Installation】No tools or drilling required; Upgraded clamps with adjustable holes allow for an easy installation within 20 minutes; user friendly design for easy assembly and dis-assembly.
- 【Safety First】Latch lock and adjustable tension system on the end of the side rails keep the cover close tightly; sturdy clamps and buckles with straps protect the cover from sliding or blowing off while driving.
- 【Premium Quality】Made with double layer PVC on the top, structured with solid alloy in the frame, this back cover is build to last for your truck.
- 【All season Protection】 Features tear resistant, water resistance, high temperature resistance, no matter where you are or what the weather is like, we’ve got you covered.
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