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NHTSA ID Number: 10198881
Manufacturer Communication Number: 21NA110
Summary
This informational bulletin provides information for dealers/technicians on Information on GM Accessories – Instructions on Claim Submission on Dealer-Replaced Tonneau Covers During Warranty Period.
10 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| CHEVROLET | SILVERADO 1500 | 2019-2021 |
| CHEVROLET | SILVERADO 2500 | 2020-2021 |
| GMC | SIERRA 1500 | 2019-2021 |
| GMC | SIERRA 2500 | 2020-2021 |
SEOCONTENT-START
Service Bulletin Bulletin No.: 21-NA-110
Date: May, 2021
INFORMATION
Subject: Information on GM Accessories – Instructions on Claim Submission on
Dealer-Replaced Tonneau Covers During Warranty Period
Brand: Model:
Model Year: VIN: Engine: Transmission:
from to from to
Chevrolet
Silverado 1500
(New Model) 2019 2019
All All
Silverado 1500
Silverado 2020 2021
2500HD/3500HD
GMC
Sierra 1500
(New Model) 2019 2019
Sierra 1500
Sierra 2020 2021
2500HD/3500HD
Involved Region or Country North America, Canada, IPC Middle East, Israel, Palestine, Chile, Paraguay, Uruguay,
Thailand, Australia and New Zealand.
Information
Note: This bulletin pertains only to vehicles that had an
original Genuine GM tonneau cover installed.
For OEM Tonneau cover replacement under warranty,
GM P/N’s are being discontinued (see chart below). As
these GM part numbers sell down, GM will be replacing
these part numbers with IBP* part numbers, both for
new sales and for warranty replacements. For a
cross-reference of these parts lists, see the Parts
Information table below. However, using these part
numbers will cause errors in claim submissions to
GWM. Please reference instructions below for claim
support.
For Genuine GM Accessory Part (LPO*) Originally
Installed during PDI
For vehicles with RPO 63B/VOZ on the build, please
submit your warranty claim using labor code 0522230
and the corresponding IBP part # (see below). This will
result in an “51 Service Agent is not allowed to submit
part product line 32” error, which will need to be
authorized by the Warranty Support Center.
For Genuine GM Accessory Part Purchased as an
ACO* (over the counter)
For vehicles with add on option #92 or #93 in the
“Added Option Codes” in IVH – verify that the original
install was the Genuine GM part numbers (see below).
If so, submit claim the same way as an LPO.
If not listed as LPO or as an Added Option in IVH,
dealer will have to review install RO or receive receipt
information from customer.
If original install was IBP part
Contact the IBP supplier for warranty coverage.
Dealership labor for processing warranty repairs
approved by the accessory manufacturer may be
claimed through GWM. Refer to bulletin # 11–00–
89–002.
*LPO – Limited Production Option, Ordered with the
vehicle, not an over the counter sale.
*ACO – Accessory Catalog Offering, Over the
counter sale.
*IBP – Integrated Business Partner
Page 2 May, 2021 Bulletin No.: 21-NA-110
Parts Information
RPO GM ACCESSORY
TONNEAU
IBP
REPLACEMENT
63B
84815929
84815930
19416976
63B
84815931
84815932
19416977
63B
84815933
84815934
19418643
VOZ 84791287 19421163
63B 84791288 19421162
VOZ 84786355 19418544
VOZ 84786354 19416965
VOZ 84786353 19418277
Warranty Information
For vehicles repaired under applicable warranty, use:
Labor Operation Description Labor Time
0522230 Pickup Box Tonneau Cover Replacement Use Published Labor
Operation Time
Version 1
Modified Released May 06, 2021
SEOCONTENT-END
1 Associated Document
Manufacturer Communications
Bulletin No.: 21-NA-110
Date: May, 2021
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- FITMENT - Compatible with 2019-2025 Chevy Silverado / GMC Sierra 1500 New Body Style; 2022 Chevy Silverado 1500 LTD / GMC Sierra 1500 Limited | 5'10" (70") Bed | Not compatible for 2019 Silverado 1500 LD / Sierra 1500 Limited, 2019-2025 Classic models, models with CarbonPro Bed and factory side storage box | Equipping the cover will interfere with power tailgate
- DESIGN - US patented. Cover is dual-coated and made out of heavy duty 24oz. marine-grade vinyl, with aircraft-grade aluminum frames, and comes with stainless steel clamps for easy installation and great durability.
- FEATURES - Pre-assembled horizontal crossbars offer support and conveniently fold up with the cover providing full bed access when needed.
- INSTALLATION - Easy no drilling installation with instruction and mounting hardware provided. | NOTE: Small holes will need to be cut in the bedliner for vehicles equipped with over-the-bedrail bedliner to secure the clamps for proper cover installation; cover will work with under-the-bedrail bedliner without modification.
- WARRANTY - LIMITED LIFETIME WARRANTY FOR US CUSTOMERS.
- Sleek, Low-Profile Design: Upgrade your truck’s look with a flush-mount design and matte black aluminum panels that enhance your truck’s rugged appeal without the bulk.
- Quick Bed Access: Tri-fold design lets you access gear fast - open one, two, or all panels as needed. Nylon straps secure cover in the 2/3 open position, so you drive with it in the 2/3 open or closed position.
- Secure Storage & Theft-Resistant: Integrates with your truck’s tailgate lock and features an auto-latching system that secures on closure. One-hand squeeze latches make opening quick and easy.
- Rugged & Reliable: Heavy-duty aluminum construction with corrosion-resistant powder coating stands up to rain, snow, and rough terrain. Backed by our 5-Year Warranty for peace of mind.
- Easy No-Drill Install: Secure track and rail system with drain tubes installs easily - no drilling required and all tools included for fast setup and removal.
- FITMENT - Compatible with 2020-2025 Chevy Silverado / GMC Sierra 2500 HD 3500 HD | 6'10" (82") Bed
- DESIGN - US patented. Cover is dual-coated and made out of heavy duty 24oz. marine-grade vinyl, with built-in horizontal crossbars that offer support when the cover is laid flat; and roll up with the tarp to provide full bed access when in need. Also comes with aircraft-grade aluminum side rails, and stainless steel clamps for mounting to the truck bed.
- FEATURES - Seals with Velcro strip on the sides and secures with latch lock system at the tailgate. Tension system is available and can be adjusted on the end of the side rails to keep the cover tight and vinyl wrinkle-free in any weather conditions.
- INSTALLATION - Easy no drilling installation with instruction and mounting hardware provided. | NOTE: Small holes will need to be cut in the bedliner for vehicles equipped with over-the-bedrail bedliner to secure the clamps for proper cover installation; cover will work with under-the-bedrail bedliner without modification.
- WARRANTY - LIMITED LIFETIME WARRANTY FOR US CUSTOMERS.
- Customized Fit: Designed for 2014-2019 Chevy Silverado and GMC Sierra 1500 with Fleetside 5.8-foot truck beds. Works with or without bed liners.
- Bed Contents Stay Dry: Tear-resistant black vinyl with OE-grade rubber Q seals forms a water-resistant barrier for the truck bed.
- Durable Aluminum Frame: 6063-grade, epoxy-coated aluminum crossbars provide support and tension, preventing water buildup.
- Roll-Up Convenience: Soft roll-up design allows quick access to the truck bed for easy loading and unloading of items.
- Easy Installation: Simple installation, even by one person. Step-by-step video available for installation guidance.
- Fits 2019 - 2024 Chevy/GMC Silverado/Sierra, works w/ MultiPro/Flex tailgate 5' 10" Bed (70")
- MADE IN THE USA | made in the USA with globally sourced materials and supported by our USA-based customer service team!
- FAST & EASY INSTALL | Simply clamp the rails on without the use of a drill. Cover assembly comes with everything you need for a simple install
- 100% TRUCK BED ACCESS | Roll the cover towards the cab and secure with the storage strap for full access to your bed.
- LIMITED LIFETIME WARRANTY | The Gator ETX Soft Roll Up is backed by a Lifetime Warranty on the frame and a 10-year warranty on the tarp
- Compatibility: Autosaver88 soft roll up tonneau cover is compatible with the 5'9" bed of 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 Chevrolet Silverado and GMC Sierra 1500 new body style | DO NOT FIT Multi-flex tailgate and Carbonpro Bed.
- Painless Operation: No-drill clamps fasten the tonneau cover rails to your truck bed; Hassle-free installation with instructions and mounting hardware included; Access the entire bed by simply rolling the cover up to bulkhead
- Water-Repellent: Arched crossbars are specially designed to enable water flow off the surface, preventing water accumulation and potential damage caused by the extra weight
- Quality That Lasts: Double-layer PVC cover resists tear and abrasion for long-lasting use; Sturdy aluminum framework and side rails work seamlessly with stainless steel clamps to create a strong and secure seal
- Tension & Latch System: Reliable spring latching system pairs with an adjustable tension system to maintain a tight and even fit, preventing the cover from getting wrinkles or folds so you enjoy all-around protection regardless of inclement weather
- All-Weather Protection: Rough Country's Soft Roll-Up Bed Cover keeps your truck bed clean and dry with tight front and rear seals, protecting against water, dust, snow and dirt.
- Durable Construction: Built to last with high-quality marine-grade vinyl in a sleek matte black finish and a corrosion-resistant black powder-coated aluminum frame for long-lasting performance.
- Convenient Roll-Up Design: Enjoy quick access to your cargo with the roll-up design, allowing full bed access in seconds with a simple single cable pull for easy latch release.
- Secure and Noise-Free: The spring latch closure system locks the cover securely in place, ensuring a tight fit that stays noise-free while driving.
- Hassle-Free Install: No drilling required! Easy to install and remove with all tools included, plus a heavy-duty hook and loop side closure for added protection. Backed by our 5-year warranty.
- 【PREFECT FIT】: This truck tonneau cover is compatible with 2019 2020 2021 2022 2023 2024 2025 Chevy Silverado 1500 / GMC Sierra 1500 New Body Style | fleetside 5.8’ Bed | NOT FIT CARBONPRO BED.
- 【GREAT EXPERIENCE】 OEDRO’s trifold truck bed cover provides your pick-up the perfect combination of security, convenience and appearance. It is easy to install and the tailgate lock turns your truck bed into a completely secure trunk which is snow proof and dust-proof.
- 【HEAVY DUTY MATERIAL】 Composed of double layer PVC, OEDRO’s truck tonneau cover has been thoroughly tested for UV protection and superior tensile properties. Pre-assembled powder coated rails and aluminum clamps are included for trouble-free installation and formidable stability.
- 【EASY INSTALLATION】 No extra tools are required and in most cases no drilling is needed. Smooth and simple installation with the included installation manual.
- 【SAVE ENERGY】 Improved aerodynamics design can help to improve gas mileage. Note: Please measure your truck bed size carefully to confirm the compatibility.
- FITMENT - Compatible with 1988-2006 Chevy Silverado / GMC Sierra C/K Pickup 1500 2500 HD 3500 HD; 2007 Classic | Fleetside (Not for Stepside) | 6'6" (78") Bed
- DESIGN - US patented. Cover is dual-coated and made out of heavy duty 24oz. marine-grade vinyl, with built-in horizontal crossbars that offer support when the cover is laid flat; and roll up with the tarp to provide full bed access when in need. Also comes with aircraft-grade aluminum side rails, and stainless steel clamps for mounting to the truck bed.
- FEATURES - Seals with Velcro strip on the sides and secures with latch lock system at the tailgate. Tension system is available and can be adjusted on the end of the side rails to keep the cover tight and vinyl wrinkle-free in any weather conditions.
- INSTALLATION - Easy no drilling installation with instruction and mounting hardware provided. | NOTE: Small holes will need to be cut in the bedliner for vehicles equipped with over-the-bedrail bedliner to secure the clamps for proper cover installation; cover will work with under-the-bedrail bedliner without modification.
- WARRANTY - LIMITED LIFETIME WARRANTY FOR US CUSTOMERS.
- ✅ Perfect Compatibility: Specifically designed for the 2019-2025 Chevy Silverado and GMC Sierra 1500 New Body Style with a 5'10" (70") bed. Not suitable for classic models, models with a CarbonPro bed, or models with a factory side storage box.
- ✅ Trusted Quality: Made with double layer PVC on the top and corrosion resistant black powder coated aluminum frame ensuring a secure fit and long-lasting use.
- ✅ Unique Design: Roll-up design allows quick access to cargo and complete bed access when fully rolled to the bulkhead, the heavy duty hook and loop side closure protects cargo from the elements and latch closure system locks in place keeping the cover tight and noise free. Also durable safety straps and buckles to secure the cover when open.
- ✅ Quick&Easy Installation: No drill easy install and removal. Our tonneau cover can be installed without drilling, and all necessary instructions and mounting hardware are provided. Note: Vehicles with over-the-bedrail bedliners will need small holes cut in the bedliner to secure the clamps; no modifications needed for under-the-bedrail bedliners.
- ✅ Warranty: WEIZE Truck bed tonneau cover aims for quality followed up with quality customer service directly provided by manufacturer. A satisfied solution will be given for ANY of your problems. Our support team is on standby for YOU.
Last update on 2025-05-08 / Affiliate links / Images from Amazon Product Advertising API
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