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NHTSA ID Number: 10205061
Manufacturer Communication Number: 20NA148
Summary
This technical bulletin provides repair information to correct a customer concern of hearing a plastic to metal squeak/creak noise coming from the driver or passenger side B-Pillar area.
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| CHEVROLET | TRAVERSE | 2020-2021 |
Condition
Some customers may comment on hearing a squeak/creak noise coming from the driver or passenger side B-pillar area while driving, or when opening and closing front door.
Cause
The cause of the condition may be interference contact between the metal B-Pillar of the front side door window frame and the front side door window frame rear applique.
Correction
After verifying the condition, apply anti-squeak tape to affected areas on B-Pillar, following the steps in the Service Procedure below.
| Description | Part Number |
| Kent Automotive Anti-Squeak Film Tape | KT13512 |
SEOCONTENT-START
Copyright 2021 General Motors
LLC. All Rights Reserved.
Service Bulletin Bulletin No.: 20-NA-148
Date: August, 2021
TECHNICAL
Subject: Plastic to Metal Squeak/Creak Noise Heard Coming from the Driver or Passenger Side
B-Pillar Area
Brand: Model:
Model Year: VIN: Engine: Transmission:
from to from to
Chevrolet Traverse 2020 2021 All All
Involved Region or Country North America, Uzbekistan, Russia, Middle East, Israel, Palestine, Chile (West),
Colombia (West), Peru (West), GM Korea Company, Other Africa.
Additional Options (RPOs)
Condition Some customers may comment on hearing a squeak/creak noise coming from the driver
or passenger side B-pillar area while driving, or when opening and closing front door.
Cause The cause of the condition may be interference contact between the metal B-Pillar of the
front side door window frame and the front side door window frame rear applique.
Correction After verifying the condition, apply anti-squeak tape to affected areas on B-Pillar,
following the steps in the Service Procedure below.
Service Procedure
5633855
1. Remove the front side door window frame rear
applique (3) on the affected side. Refer to Front
Side Door Window Frame Rear Applique
Replacement, in SI.
5633856
Note: The common area most effected is shown in the
left graphic above, and visual wear markings that may
be visible on the paint, which could assist with
identifying affected areas, is shown on the right.
Page 2 August, 2021 Bulletin No.: 20-NA-148
5633857
5633858
Note: Some examples of the common tape application
locations are shown in the graphics above.
2. Apply strips of Kent Automotive Anti-Squeak Film
Tape # KT13512, or an equivalent UHMW
Polyethylene anti-squeak tape, to the affected
areas on the B-Pillar of the front side door window
frame where the rear applique connects.
5633855
3. Reinstall the front side door window frame rear
applique. Refer to Front Side Door Window Frame
Rear Applique Replacement, in SI
4. Verify that the condition has been corrected.
Parts Information
* We believe this source and their products to be
reliable. There may be additional manufacturers of
such products/materials. General Motors does not
endorse, indicate any preference for, or assume any
responsibility for the products or material from this firm
or for any such items that may be available from other
sources.
Causal
Part
Description Part
Number
Material
Allowance
N/A
Kent Automotive
Anti-Squeak
Film Tape
KT13512
$3.20 (U.S.)
$4.34
(Canada.)
Warranty Information
For vehicles repaired under the Bumper-to-Bumper
coverage (Canada Base Warranty coverage), use the
following labor operation. Reference the Applicable
Warranties section of Investigate Vehicle History (IVH)
for coverage information.
Labor Operation Description Labor Time
2086088* Apply Anti-Squeak Tape to Front Side Door Window Frame
Under Rear Applique
0.7 hr
*This is a unique Labor Operation for Bulletin use only.
Bulletin No.: 20-NA-148 August, 2021 Page 3
Version 2
Modified Released July 23, 2020
Revised August 18, 2021 – Added 2021 Model Year.
SEOCONTENT-END
1 Associated Document
Manufacturer Communications
Bulletin No.: 20-NA-148
Date: August, 2021
MC-10205061-9999.pdf 123.358KB
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NHTSA ID Number: 10178981
Manufacturer Communication Number: 20NA148
Summary
This technical bulletin provides repair information to correct a customer concern of hearing a plastic to metal squeak/creak noise coming from the driver or passenger side B-Pillar area.
1 Associated Document
Manufacturer Communications
Bulletin No.: 20-NA-148
Date: July, 2020
MC-10178981-9999.pdf 2424.59KB
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- Dimensions: 1 inch x 20 ft; available in black color; includes 2 rolls per pack
- Polyethylene Tape: abrasion resistant tape is designed to create a slip-plane effect that allows surface contacts without any wear and tear. The tape backing offers smooth, friction-free movement
- Squeak Reduction: the sound dampening tape adheres to normal and contaminated metallic, wooden, or plastic surfaces whether plain or painted. It helps to minimize squeaks and rattles caused due to vibration or wear of metals
- Applications: this acrylic adhesive tape provides excellent adhesion and strong bonds to protect metal chutes, corrugated boxes, conveyors and guide rails. The high-tack tape is used in the manufacturing, distribution, and automotive industries
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- [MultiPurpose Self Adhesive Tape]: Ideal for automotive interior parts of the harness use noise reduction, such as the dashboard wire harness and main harness wound
- [Premium Quality]: Made of Polyester cloth base with strong acrylic pressure sensitive adhesive materials, the anti squeak tape features good flexibility, resistance, oil resistance, high and low temperature resistance, wear resistance
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- [Easy to Use]: The multipurpose tape automotive wiring harness tape can hand tear, easy to operate, winding harness, specifically for the automotive industry
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- SPECIFICATIONS: The acrylic tape roll measures 1 inch in width and is 15 feet long with a backing thickness of 7 millimeters.
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- 【Resistant to Abrasion】- Translucent, abrasion resistant backing helps protect surfaces from wear.
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- UHWM POLYETHYLENE TAPE: This abrasion resistant tape is designed to create a slip-plane effect that allows surface contacts without any wear and tear. The tape backing offers smooth, friction-free movement.
- SQUEAK REDUCTION: The sound dampening tape adheres to normal and contaminated metallic, wooden, or plastic surfaces whether plain or painted. It helps to minimize squeaks and rattles caused due to vibration or wear of metals.
- APPLICATIONS: This acrylic adhesive tape provides excellent adhesion and strong bonds to protect metal chutes, corrugated boxes, conveyors and guide rails. The high-tack tape is used in the manufacturing, distribution, and automotive industries.
- SPECIFICATIONS: The heavy-duty tape roll measures 3 inches in width and 15 feet in length and has 0.005 inch thick tape.
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- Transparent tape: the polyethylene film tape is designed to eliminate squeaking sound caused due to vibration or wear of plastics and metals. With slip-plane effect, this thin squeak reduction tape reduces friction to allow smooth surface contact
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- Specification: the 0.005 in. thick high tack adhesion tape roll is 0.25 in. wide and 15 ft. long
Last update on 2025-04-16 / Affiliate links / Images from Amazon Product Advertising API
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