NHTSA ID Number: 10205573
Manufacturer Communication Number: 21NA251
Summary
This service bulletin provides information for dealers/technicians on an appearance concern with driver outside rearview mirror dimming.
3 Affected Products
Vehicle
Condition
Some customers may comment that their driver outside rearview mirror has numerous lines in it and it looks dim all the time. The electrical device may cause higher voltage to the mirror.
Cause
This condition may be caused by the installation of an aftermarket radar detector jumper harness that powers a radar detector.
Correction
Note: If this Condition if found, it may be a customer pay repair and NOT a Warrantable repair.
The technician should inspect for a jumper harness added to the mirror’s X1 connector. The connector located behind the front cover of the inside rearview mirror.
Authorization for disconnecting the jumper harness, and/or replacement of a damaged outside rearview mirror, must be obtained from the customer.
1 Associated Document
Manufacturer Communications
Bulletin No.: 21-NA-251
Date: November, 2021
https://www.nhtsa.gov/recalls?nhtsaId=10205573
MC-10205573-9999.pdf 970.459KB
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