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NHTSA ID Number: 10201287
Manufacturer Communication Number: PIT5802B
Summary
This Preliminary information communicates an issue with the floor center console cooler being inoperative and engineering working on a root cause.
4 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| CADILLAC | ESCALADE ESV | 2021 |
| CHEVROLET | SUBURBAN | 2021 |
| CHEVROLET | TAHOE | 2021 |
| GMC | YUKON XL | 2021 |
Condition
Condition 1: Some customers may notice when the Front Floor Console Cooler lid is open, the upper bin light (1) is inoperative. Also, when trying to turn on the cooler using the switch (2), the LED’s in the switch do not turn on and the cooler is inoperative.
When checking for DTC’s a U1144 will be set.
Condition 2: Some customers may notice when the Front Floor Console Cooler lid is open, the upper bin light (1) does operate. When they try to turn on the cooler using the switch (2), the LED’s in the switch do not turn on and the cooler is inoperative. When checking for DTC’s a U1144 will be set. In addition to the console cooler issue, a customer may also notice other issues with the console USB ports and Navigation/SD card slot.
Cause
Condition 1: This concern could be caused by a software issue within the Front Floor Console Cooler.
Condition 2: The cause of this concern could be that the S145 Console Cooler Switch connector was accidentally swapped with the X23 Multimedia Receptacle X1 connector. The cooler switch and Multimedia Receptacle are located next to each other and both connectors are interchangeable.
Correction:
Condition 1: Engineering has released new Front Floor Console Coolers with updated software.
These new coolers are currently available in CCA stock. To correct this concern, replace the Front Floor Console Cooler with one from CCA stock.
Condition 2: To determine if the connectors are swapped, use the SI connector end view and inspect the number of wires both at the S145 Console Cooler Switch and at the X23 Multimedia Receptacle X1 connector to determine if the connectors are swapped. If the connectors are swapped then reverse them to correct the concern.
NOTE: If condition 2 was caused by a previous repair then it would not be covered under warranty.
SEOCONTENT-START
Bulletin No.: PIT5802B Published date: 06/17/2021
Preliminary Information
PIT5802B Front Floor Console Cooler Inoperative With DTC U1144
Models
Brand:
Cadillac Chevrolet Chevrolet GMC
Model:
Escalade Models Suburban Tahoe
Yukon Models
Model Years:
2021
2021
2021
2021
VIN:
from to
All All
All All
All All
All All
All All All All
All All All All
Transmissions:
Involved Region or Country Additional Options (RPO)
North America and Middle East DCK – Front Floor Console Cooler
Condition
Condition 1: Some customers may notice when the Front Floor Console Cooler lid is open, the upper
bin light (1) is inoperative. Also, when trying to turn on the
cooler using the switch (2), the LED’s in the switch do not turn on and the cooler is inoperative.
When checking for DTC’s a U1144 will be set.
Condition 2: Some customers may notice when the Front Floor Console Cooler lid is open, the upper
bin light (1) does operate. When they try to turn on the cooler using the switch (2), the LED’s in
the switch do not turn on and the cooler is
inoperative. When checking for DTC’s a U1144 will be set. In addition to the console cooler
issue, a customer may also notice other issues with the console USB ports and Navigation/SD card
slot.
Cause
Condition 1: This concern could be caused by a software issue within the Front Floor Console
Cooler.
Condition 2: The cause of this concern could be that the S145 Console Cooler Switch connector was
accidentally swapped with the X23 Multimedia Receptacle X1 connector. The cooler switch and
Multimedia Receptacle are located next to each
other and both connectors are interchangeable.
Correction:
Condition 1: Engineering has released new Front Floor Console Coolers with updated software.
These new coolers are currently available in CCA stock. To correct this concern, replace the Front
Floor Console Cooler with one from CCA stock.
Condition 2: To determine if the connectors are swapped, use the SI connector end view and inspect
the number of wires both at the S145 Console Cooler Switch and at the X23 Multimedia Receptacle X1
connector to determine if the connectors are swapped. If the connectors are swapped then reverse
them to correct the concern.
NOTE: If condition 2 was caused by a previous repair then it would not be covered under warranty.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the
following labor operation. Reference the Applicable Warranties section of Investigate Vehicle
History (IVH) for coverage information.
Labor Operation Description
Labor Time
1034260 Front Floor Console Compartment Cooler Replacement Use Published
Time
Version History
Version 3
12/10/2020 – Created on.
Modified
01/14/2021 – Added Condition 2 to the condition, cause and correction. 06/17/2021 – Updates to the
Cause, Correction and Warranty sections.
SEOCONTENT-END
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5802B
Published date: 06/17/2021
https://www.nhtsa.gov/recalls?nhtsaId=10201287
MC-10201287-9999.pdf 237.137KB
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NHTSA ID Number: 10185741
Manufacturer Communication Number: PIT5802
Summary
This Preliminary information communicates an issue with the floor center console cooler being inoperative and engineering working on a root cause.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5802
Published date: 12/17/2020
https://www.nhtsa.gov/recalls?nhtsaId=10185741
MC-10185741-9999.pdf 237.325KB
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