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NHTSA ID Number: 10183228
Manufacturer Communication Number: N202316420
Summary
Service Update – Certain vehicles may have been built with a small metal split in the liftgate opening gutter panel, located in the upper left area of the liftgate opening. This metal split can be detected only with the liftgate open. This condition could result in a potential water leak or appearance issue. Dealers are to inspect the liftgate opening for a potential metal split, and repair if necessary.
SEOCONTENT-START
GLOBAL SAFETY FIELD INVESTIGATIONS
DCS5549
URGENT – DISTRIBUTE IMMEDIATELY
Date: October 22, 2020
Subject: N202316420 – Service Update
Liftgate Opening Metal Split
Models: 2020 Cadillac XT5
To: All General Motors Dealers
General Motors is releasing Service Update N202316420 today. The total
number of U.S. vehicles involved is 22. Please see the attached bulletin for
details.
Global Warranty Management (GWM)
The Required Field Action section on the Investigate Vehicle History (IVH) screen will
be updated October 23, 2020 or sooner. A list of involved vehicles in dealer new
inventory is attached to this message. Please hold all warranty transactions until IVH
has been updated.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS
Service Update
N202316420 Liftgate Opening Metal Split
Copyright 2020 General Motors. All Rights Reserved. Page 1 of 3
Release Date: October 2020 Revision: 00
Attention: This service update includes vehicles in dealer inventory and customer vehicles that return to the
dealership for any reason. This bulletin will expire at the end of the involved vehicle’s New Vehicle Limited
Warranty period.
Make Model
Model Year
From To RPO Description
Cadillac XT5 2020 2020
Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management
system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections
and/or repairs.
Condition Certain 2020 model year Cadillac XT5 vehicles may have been built with a small metal split in the
liftgate opening gutter panel, located in the upper left area of the liftgate opening. This metal split can
be detected only with the liftgate open. This condition could result in a potential water leak or
appearance issue.
Correction Dealers are to inspect the liftgate opening for a potential metal split, and repair if necessary.
Parts
No parts are required for this repair.
Warranty Information
Labor
Operation Description
Labor
Time
Trans.
Type
Net
Item
9105338 Inspect for Liftgate Opening Metal Split (No Further Action Required) 0.2
ZFAT
N/A
9105339 Repair Liftgate Opening Metal Split (Includes weld, metal finish,
spot paint repair and corrosion protection)
6.3 *
* The amount identified in “Net Item” should represent the actual sum total of the current GMCC&A Dealer net price
for Paint, Material and Corrosion Protection needed to perform the required repairs, not to exceed $51.57 USD,
$63.63 CAD.
Service Procedure
5660950
1. Open the liftgate and inspect the upper left area of the opening between the strut mount and the weatherstrip for a
split condition.
Service Update
N202316420 Liftgate Opening Metal Split
Page 2 of 3
5660951
• If no split is found, no further action is required.
• If a split is found, proceed to step #2.
2. Remove the left body side upper rear applique. Refer to Body Side Upper Rear Applique Replacement in SI.
3. Remove the left quarter upper trim panel. Refer to Quarter Upper Trim Panel Replacement in SI.
4. Remove the liftgate weatherstrip. Refer to Liftgate Weatherstrip Replacement in SI.
5. Remove the left stop/taillamp assembly. Refer to Rear Body Structure Stop Lamp Replacement in SI.
6. Move any wiring or flammable insulation from the inside of the repair area.
7. Disconnect the negative battery cable. Refer to Battery Negative Cable Disconnection and Connection in SI.
Warning: Refer to Approved Equipment for Collision Repair Warning In SI.
Warning: Refer to Glass and Sheet Metal Handling Warning In SI.
IMPORTANT: Cover all the surrounding panels and interior trim with weld blankets to prevent damage from weld
splatter/grinding debris.
8. Using a small abrasive wheel, remove the paint and undercoating’s from the repair area.
5660952
9. Drill a 1/8in. hole at the two ends of the split. This will prevent the split from spreading.
10. MIG stitch weld the split, use care the metal is a thin gauge. To avoid overheating the area, stitch weld ½ inch,
leave a ½ in. gap. Once this ½ in. weld, ½ in. gap pattern is completed, go back and fill in the gaps to complete the
full length of the weld.
11. Metal finish the weld and prepare the repair area for paint.
12. Prime and paint the repair area as required. Refer to Basecoat/Clearcoat Paint Systems in SI.
Service Update
N202316420 Liftgate Opening Metal Split
Page 3 of 3
13. Coat the inside of the repair area with a corrosion protective coating such as 3M 08852 Cavity Wax Plus or the
equivalent.
14. Reconnect the negative battery cable. Refer to Battery Negative Cable Disconnection and Connection in SI.
15. Reinstall the weatherstrip, stop/taillamp assembly, upper rear applique and quarter upper trim panel.
Dealer Responsibility
Whenever a vehicle subject to this service update enters your vehicle inventory or is in your facility for service in the
future, and the vehicle is still covered under the New Vehicle Limited Warranty, you must take the steps necessary to be
sure the service update correction has been made before selling or releasing the vehicle.
All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession
and subject to this bulletin must be held and inspected/repaired per the service procedure of this bulletin before customers
take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded,
released to auction, used for demonstration, or any other purpose.
All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System
(CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting
an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified
for sale within the CPOIS system, or once again be used in the CTP program.
Dealer Reports
The Inventory tab of the Open Vehicle Report will contain Service Update Bulletin VINs that apply to this field action.
This information is intended to assist dealers with the PROMPT COMPLETION of these vehicles. The Customer In-
Service tab will not contain Service Update Bulletin VIN data because the intent of a Service Update Bulletin is to not
inconvenience a customer with a special trip for service. Service Update Bulletins are to be completed when the
customer is in for a regularly scheduled visit.
GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these technicians of
conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained
technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT
assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your
vehicle may benefit from the information.
We Support
Voluntary Technician
Certification
SEOCONTENT-END
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
CADILLAC | XT5 | 2020 |
1 Associated Document
Manufacturer Communications
MC-10183228-9999.pdf 175.666KB
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- Some GM Genuine Parts may have formerly appeared as ACDelco GM Original Equipment (OE)
- GM Genuine Parts are designed, engineered and tested to rigorous standards, and are backed by General Motors
- GM Engineers design and validate OE parts specifically for your Chevrolet, Buick, GMC, or Cadillac vehicle
- GM regularly updates production and service part designs to integrate new materials and technologies
- 【REPLACEMENT FOR】FIT POWER LIFTGATE MODEL ONLY! WILL NOT FIT MANUAL LIFTGATE | 2007-2013 Chevy Avalanche, 2010-2017 Equinox, 07-14 Suburban 1500 & Tahoe, 07-13 Suburban 2500, 09-17 Traverse | 2007-2017 GMC Acadia, 07-14 Yukon, 10-17 Terrain | 2007-2014 Cadillac Escalade & Escalade ESV
- 【REPLACE OE#】931-107, 13581405, 13501872, 13503467, 13502698, 15163842, 15779874, 15839037, 931107, DLA1017k. The gate latch lock actuator has went through vehicle try-on testing, means you will get a fairly reliable back door lock to perform excellently under all operating conditions
- 【OEM DESIGN】This rear latch is manufactured to the OE specification to provide factory-fresh appearance and direct-fit, that not only restore the proper lift gate closing and locking function, but also fix the automatic gate problem
- 【PREMIUM QUALITY】Long life-span matters, that is why our rear hatch latch is crafted from reinforced plastic housing to provide maximum durability. Engineered with dependable electronic motor and latch mechanism to ensure more efficient and sleek operation
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- Country of Origin : United States
- The package length is 16.51 centimeters
- The package height is 80.01 centimeters
- The package width is 17.018 centimeters
- [Compatible] - this tailgate lock motor compatible with BUICK ENCLAVE / CADILLAC CTS ESCALADE SRX / GMC ACADIA ACADIA LIMITED TERRAIN YUKON YUKON XL 1500 YUKON XL 2500 / SATURN OUTLOOK, please input your make, model ,and trim level into the Amazon Garage to make sure this part fits your exact vehicle.
- [OE replace] - trunk latch actuator repalces 13501872, 13502698, 13503467, 13581405, 15163842, 15779874, 15839037, 84243380 | Direct replacement for a proper fit and easy installation, quality materials used, meets or exceeds OEM standards, 100% rigorously tested before shipping.
- [You'll get] - 1 tail Trunk Lock Actuator, Wiring Harness Included 12-MONTH Warranty.
- [Easy installation] - door locks Plug and play design to easy installation.
- [Quality]-This door lock actuator has undergone extensive quality, High quality electric motors restore the ease and convenience of remotely locking or unlocking your vehicle tailgate replacement liftgate lock actuator. The actuator returns the power liftgate lock to proper operation.
- 🔧【Suitable】Rear tailgate actuator is compitable with Cadillac 2015-2019 Escalade & Escalade ESV, Chevrolet 2015-2019 Suburban & Tahoe, 2016-2019 Suburban 3500 HD, GMC 2015-2019 Yukon & Yukon XL
- 🔧【Replaces】OE: 84306929 23235697 23431143 84036214 84183516 84183515 23226162 23408748 23431142 23487668
- 🔧【Advantage】GVPART4U power liftgate support struts are through completely technology upgrade. The motor runs smoothly, reducing shock and making low noise
- 🔧【Fitted】The OEM design for plug-in installation, matched with your origin power liftgate, it's easy to install with simple hand tools in just a few minutes
- 🔧【Performance】GVPART4U lift support shock struts are made of high-quality steel, powerful enough to support. Our lift aculator passed 50,000 fatigue tests, has excellent pressure-bearing performance, which is solid and durable
- Compatible to OEM#: 13501872, 13502698, 13503467, 13581405, 15163842, 15779874, 15839037
- Compatible to Other Part#: 931-107, 931107, DLA1017
- Match the OEM part number if you know your original one. Or send us the car information to confirm compatibility, we'll respond within 24 hrs.
- Warranty: We offer 1-year warranty on all our products! Warranty is for REPLACEMENT of the parts only. Warranty does not cover shipping, labor, towing, rentals, storage, legal fees, lost wages or any other incidental fees.
- Communication: Please send us message for any questions. If you are not satisfied with our product or service, please contact us before you write any review. We will be more than happy to assist you.
- Compatible with: 2015-2020 Chevy Suburban/Tahoe;2016-2019 Chevy Suburban 3500 HD;2015-2020 GMC Yukon/Yukon XL;2015-2019 Cadillac Escalade/Escalade ESV.
- Replaces#: 84306929; 84183515;23408748; 23226162; 23235697; 23431143; 84036214; 84183516; 23431142; 23487668.
- Product Advantages: 1. Made of high quality materials,Rugged and have long service life 2. Corrosion Resistant Sleeve, not easy to rust and deform 3. Iron mounting bracket protect the inner coil from damage. 4. Our Tailgate Power Lift Support Shock Strut has been tested many times before leaving the factory,as well as the original units.
- Installation Method: OEM standard, easy to install, direct replacement,if your Lift Supports can not be used flexibly, our products will be your best choice.
- Warranty: 1 Year Quality Guarantee. If you are not satisfied with the product, please contact us via Amazon Message, and we will reply within 24 hours and help solve the problem.
- Replacement Power Liftgate Latch Actuator - is the latch mechanism of the tailgate or liftgate which allows you to remotely open your lift gate. Common symptoms of a bad power liftgate latch actuator are having a hard time opening the liftgate, liftgate will not latch properly when closing, or difficulty in opening even when pressing the switch at the door.
- Compatible Replacement for Buick, Chevrolet, Cadillac, GMC & Saturn Vehicles With Power Liftgates - 2008 - 2017 Enclave | 2010 - 2014 CTS | 2007 - 2014 Escalade | 2007 - 2014 Escalade ESV | 2006 - 2016 SRX | 2010 - 2017 Equinox | 2007 - 2014 Suburban 1500 | 2007 - 2013 Suruban 2500 | 2009 - 2017 Traverse | 2007 - 2017 Acadia | 2010 - 2017 Terrain | 2007 - 2014 Yukon |& more. See below for the full vehicle list.
- Replaces Part# 13501872, 13581405, 931107, 1583903, 13502698, 13503467, 15163842, 15779874, 15839037, 931-107, 84243380 commonly found on popular SUV models including years 06, 07, 08, 09, 10, 11, 12, 13, 14, 15, 16, 17. The power tail gate actuator can easily be located at the bottom of the liftgate door and is accessible by removing a few screws and panels.
- OEM Fit, Quality, Finish - While this is not a genuine OEM part, it is a direct replacement and it will fit work and look exactly the power liftgate latch actuator on your Acadia Limited, Tahoe, Suburban, Yukon XL 1500, XL 2500 or Outlook with the power liftgate mechanism RPO code E61 or TB5.
- Lifetime Warranty - This power liftgate latch actuator comes complete with a lifetime warranty. If the parts ever fail on your Enclave, CTS, Escalade ESV, Traverse, Tahoe, Equinox, Yukon or Terrain simply contact us for a replacement. Save time and money off of dealer prices by purchasing this part from AA Ignition and installing it yourself.
Last update on 2024-04-09 / Affiliate links / Images from Amazon Product Advertising API
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