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NHTSA ID Number: 10162172
Manufacturer Communication Number: PIC6065C
Summary
This Preliminary Information communication provides information to the technician about vehicles that do not recognize the SD card when it is used in the Performance Data Recorder (PDR) system. The SD card needs to be formatted to FAT32 and also have a class 10 designation in order to be compatible with the system.
16 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
CADILLAC | ATS | 2019 |
| CADILLAC | ATS-V | 2016-2018 |
| CADILLAC | CTS | 2017, 2019 |
| CADILLAC | CTS-V | 2016, 2018 |
| CHEVROLET | CAMARO | 2017-2019 |
| CHEVROLET | CORVETTE | 2015-2019 |
Condition / Concern
The vehicle does not recognize the SD card when it is inserted into the card reader. The Performance Data Recorder (PDR) menu will also display the message, “No SD card inserted”.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIC6065C
Published date: 06/28/2019
MC-10162172-9999.pdf 1334.911KB
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NHTSA ID Number: 10118260
Manufacturer Communication Number: PIC6065B
Summary
This Preliminary Information communication provides information to the technician about vehicles that do not recognize the SD card when it is used in the Performance Data Recorder (PDR) system. The SD card needs to be formatted to FAT32 and also have a class 10 designation in order to be compatible with the system.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIC6065B
Published date: 06/13/2017
MC-10118260-9999.pdf 200.544KB
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- Save time with card offload speeds of up to 200MB/s powered by SanDisk QuickFlow Technology (Up to 200MB/s read speeds, engineered with proprietary technology to reach speeds beyond UHS-I 104MB/s, require compatible devices capable of reaching such speeds. Based on internal testing; performance may be lower depending upon host device, interface, usage conditions and other factors. 1MB=1,000,000 bytes. X = 150KB/sec. SanDisk QuickFlow Technology is only available for 64GB, 128GB, 256GB, 512GB and 1TB capacities. 1GB=1,000,000,000 bytes. 1TB=1,000,000,000,000 bytes. Actual user storage less.)
- Pair with the SanDisk Professional PRO-READER SD and microSD to achieve maximum speeds (sold separately)
- Shot speeds up to 90MB/s (Write speed up to 90MB/s. Based on internal testing; performance may be lower depending upon host device. 1MB=1,000,000 bytes. X = 150KB/sec.)
- Perfect for shooting 4K UHD video and sequential burst mode photography (Full HD (1920x1080) and 4K UHD (3840 x 2160) video support may vary based upon host device, file attributes and other factors. See HD page on SanDisk site.) Sequential Write Performance: Up to 90MB/s
- UHS Speed Class 3 (U3) and Video Speed Class 30 (V30) (UHS Speed Class 3 designates a performance option designed to support 4K UHD video recording with enabled UHS host devices. UHS Video Speed Class 30 (V30), sustained video capture rate of 30MB/s, designates a performance option designed to support real-time video recording with UHS enabled host devices. See the SD Association’s official website.)
- WIDE COMPATIBILITY: Compatible with smartphones, tablets, cameras, GoPro/action cameras, laptops, desktop computers, DSLRs, drones, Nintendo Switch/other portable consoles and much more. Includes SD adapter. Note: Please refer to compatible devices list (keep update) in below Product guides for more detail.
- HIGH QUALITY STORAGE: Perfect for high resolution photos, for recording and storing Full HD/4K videos and any other data type
- ULTRA FAST: Read speed up to 100MB/s. Write speed up to 60MB/s (varies according to memory size). UHS, U3, Class 10 and A2 speed classes for an optimal smartphone experience
- LASTING RELIABILITY: Shockproof, IPX6 waterproof, temperature-proof (-10° to 80°), X-Ray-proof and magnetic-proof
- Note: Actual storage capacity shown by a device's OS may be less than the capacity indicated on the product label due to different measurement standards. The available storage capacity is higher than 116GB.
- Save time with card offload speeds of up to 180MB/s powered by SanDisk QuickFlow Technology (Up to 180MB/s read speed. Engineered with proprietary technology to reach speeds beyond UHS-I 104MB/s, require compatible devices capable of reaching such speeds. Based on internal testing; performance may be lower depending on host device, interface, usage conditions and other factors. 1MB=1,000,000 bytes. SanDisk QuickFlow Technology is only available for 64GB, 128GB, 256GB, and 512GB capacities. 1GB=1,000,000,000 bytes. Actual user storage less.)
- Pair with the SanDisk Professional PRO-READER SD and microSD to achieve maximum speeds (sold separately)
- Write speeds up to 130MB/s (Engineered with proprietary technology to reach speeds beyond UHS-I 104MB/s, require compatible devices capable of reaching such speeds. Based on internal testing; performance may be lower depending on host device, interface, usage conditions and other factors. 1MB=1,000,000 bytes.)
- Perfect for shooting 4K UHD video and sequential burst mode photography (Full HD (1920x1080) and 4K UHD (3840 x 2160) video support may vary based upon host device, file attributes and other factors. See HD page on SanDisk site.)
- Capture uninterrupted video with UHS Speed Class 3 (U3) and Video Speed Class 30 (V30) (UHS Speed Class 3 designates a performance option designed to support 4K UHD video recording with enabled UHS host devices. UHS Video Speed Class 30 (V30), sustained video capture rate of 30MB/s, designates a performance option designed to support real-time video recording with UHS enabled host devices. See the SD Association’s official website.)
- Brand: Sandisk
- English (Publication Language)
![SanDisk 256GB Ultra microSDXC UHS-I Memory Card with Adapter - Up to 150MB/s, C10, U1, Full HD, A1, MicroSD Card - SDSQUAC-256G-GN6MA [New Version]](https://m.media-amazon.com/images/I/41l8AfpMujL.jpg "Performance Data Recorder SD Card Not Recognized - 2015-2019 Chevrolet & Cadillac 10")
- Ideal storage for Android smartphones and tablets
- Up to 256GB to store even more hours of Full HD video (1GB=1,000,000,000 bytes. Actual user storage less. Full HD (1920x1080) video support may vary based upon host device, file attributes, and other factors. See official SanDisk website.)
- Up to 150MB/s transfer speeds to move up to 1000 photos per minute (Up to 150MB/s read speed, engineered with proprietary technology to reach speeds beyond UHS-I 104MB/s, require compatible devices capable of reaching such speed. Based on internal testing; performance may be lower depending on host device, interface, usage conditions, and other factors. 1MB=1,000,000 bytes. Based on internal testing on images with an average file size of 3.55MB (up to 3.7GB total) with USB 3.0 reader. Your results will vary based on host device, file attributes, and other factors.)
- Load apps faster with A1-rated performance (A1 performance is 1500 read IOPS, 500 write IOPS. Based on internal testing. Results may vary based on host device, app type, and other factors.)
- Class 10 for Full HD video recording and playback (Full HD (1920x1080) video support may vary based upon host device, file attributes, and other factors. See official SanDisk website.)
- Great choice for compact to mid-range point-and-shoot cameras
- Quick transfer speeds up to 140MB/s (Up to 140MB/s read speed engineered with proprietary technology to reach speeds beyond UHS-I 104MB/s, requires compatible devices capable of reaching such speeds. Based on internal testing; performance may be lower depending on host device, interface, usage conditions and other factors. 1MB=1,000,000 bytes.)
- Up to 64GB to store tons of pictures (1GB=1,000,000,000 bytes. Actual user storage less.)
- Exceptional video recording performance with UHS Speed Class 1 (U1) Class 10 rating for Full HD video (1080p) (UHS Speed Class 1 (U1) designates a performance option designed to support real time video recording with UHS enabled host devices. See consumers speed page on SanDisk site. Full HD (1920x1080) video support may vary based upon host device, file attributes, and other factors. Visit the SanDisk Video Knowledge Base for more information.)
- Compatible with SanDisk SD UHS-I card reader (sold separately)
- Save time with card offload speeds of up to 190MB/s powered by SanDisk QuickFlow Technology (Up to 190MB/s read speeds, engineered with proprietary technology to reach speeds beyond UHS-I 104MB/s, requires compatible devices capable of reaching such speeds. Based on internal testing; performance may be lower depending upon host device interface, usage conditions and other factors. 1MB=1,000,000 bytes. SanDisk QuickFlow Technology is only available for 64GB, 128GB, 256GB, 400GB, 512GB, and 1TB capacities. 1GB=1,000,000,000 bytes and 1TB=1,000,000,000,000 bytes. Actual user storage less.)
- Pair with the SanDisk Professional PRO-READER SD and microSD to achieve maximum speeds (sold separately), Compatible with microSDHC, microSDXC, microSDHC UHS-I, and microSDXC UHS-I supporting host devices
- Up to 130MB/s write speeds for fast shooting (Based on internal testing; performance may be lower depending upon host device interface, usage conditions and other factors. 1MB=1,000,000 bytes.)
- 4K and 5K UHD-ready with UHS Speed Class 3 (U3) and Video Speed Class 30 (V30) (Compatible device required. Full HD (1920x1080), 4K UHD (3840 x 2160), and 5K UHD (5120 X 2880) support may vary based upon host device, file attributes and other factors. See HD page on SanDisk site. UHS Speed Class 3 (U3) designates a performance option designed to support real-time video recording with UHS-enabled host devices. Video Speed Class 30 (V30), sustained video capture rate of 30MB/s, designates a performance option designed to support real-time video recording with UHS-enabled host devices. See the SD Association’s official website.)
- Rated A2 for faster loading and in-app performance (A2 performance is 4000 read IOPS, 2000 write IOPS. Results may vary based on host device, app type and other factors)
- High-speed: TF memory card up to 80MB/s & 20MB/s read & write speeds respectively,Class 10 SDXC UHS-1(performance may vary based on host device, interface, usage conditions, and other factors)
- High compatibility: Ideal for 4K UHD video recording, high resolution pictures, mobile gaming and music, for use in Smartphones, Drones, Android Tablets, Tablet PCs, Action Cameras, DSLRs and more
- Reliable & Durable: Shockproof, temperature-proof, waterproof, and X-ray-proof
- By default the 64G micro SD card is formatted as exFAT: Actual available capacity for data storage is less than as listed on the products due to formatting and other functions. 1GB=1,000,000,000 bytes
- 100% factory tested high performance premium cards to meet ultimate top quality
- Please note: NOT compatible with Switch2
- High compatibility for different types of devices including smartphones, tablets, Drones, Android Tablets, Tablet PCs, Action Cameras, DSLR and 4K or Full HD camcorder.
- Compatible with Nintendo Switch *In order to use a microSDXC card on the Nintendo Switch console, a system update is required.* See Nintendo official site for more details
- 5-year limited manufacturer warranty
- For prosumers and professionals shooting with MIL and cinema cameras
- Record cinema-quality 6K and 4K UHD with Video Speed Class 60 rating (Full HD (1920x1080), 4K UHD (3840x2160), and 6K (6144x3160) video support may vary based upon host device, file attributes and other factors. See HD page on official SanDisk website. Video Speed Class 60 (V60), sustained video capture rate of 60MB/s, designates a performance option designed to support real-time video recording with UHS enabled host devices. See the SD Association’s official website for additional details.)
- Capture superlative continuous burst mode and time lapse images with shot speeds up to 100MB/s (Up to 100MB/s write speed. Based on internal testing; performance will vary based on host device. 1MB = 1,000,000 bytes.)
- Save time with card offloads reaching transfer speeds up to 280MB/s (Up to 280MB/s read speed. Based on internal testing; performance will vary based on host device. 1MB = 1,000,000 bytes.)
- Store more high-resolution files with capacity options up to 128GB (1GB = 1,000,000,000 bytes. Actual user storage less.)
Last update on 2025-04-16 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
Bulletin No.: PIC6065C
Published date: 06/28/2019
Preliminary Information
PIC6065C Diagnostic Tip: Performance Data Recorder SD Card Not
Recognized
Models
Brand: Model: Model Years:
VIN:
Engine: Transmissions:
from to
Cadillac ATS-V 2016 – 2019 All All All All
Cadillac CTS-V 2016 – 2019 All All All All
Chevrolet Camaro 1LE 2017 – 2019 All All All All
Chevrolet Camaro ZL1 2017 – 2019 All All All All
Chevrolet Corvette 2015 – 2019 All All All All
With RPO UQT
Supersession Statement:
This PI was superseded to update content and Model Years. Please discard PIC6065B.
Condition / Concern
Customers may comment that the vehicle does not recognize the SD card when it is inserted into the card reader. The Performance Data Recorder (PDR) menu will also display the message, “No SD card inserted” as seen in the photo below.
Recommendations / Instructions
When diagnosing this concern, the first thing that should be checked is which SD card reader has been used by the customer. On most vehicles with the PDR system, there are multiple SD card readers. Dealership technicians are to visually inspect the vehicle for multiple SD card reader locations. As an example, the Corvette has a media SD card reader in the center console. The SD card reader for the PDR system however, is located in the glovebox. The Camaro only has one SD card reader and it is located on the driver’s side knee bolster. Refer to published Service Information (SI) to be certain the correct SD card reader location is
being used for the vehicle that is being serviced.
Note: The SD card needs to be formatted to FAT32 and also have a class 10 designation in order to be compatible with the system.
If the vehicle is intermittently losing connection with the SD card, there may be several possibilities as to why. There may be an issue with the connector at the back of the SD card reader. The USB cable that connects the card reader to the PDR module may be stressed, causing a poor connection at the hub. Also, if there is a self-stick paper label applied to the SD card, this may prevent the SD card from being fully inserted and locked into the card reader. The label may also inadvertently cover the lock tab on the side of the SD card. Both of these instances may cause the card reader to interpret the situation as the SD card itself being locked. This lock tab can be seen in the photo below. Please verify that the “Lock” tab on the SD card is in the unlocked position.
Note: While this system is capable of operating correctly with a micro SD card that has been inserted into a full sized SD card adapter, it has been found to work more reliably when a full size SD card used. Customers are strongly encouraged to use a standard size SD card with the PDR system in these vehicles.
Micro SD card with Adapter shown
Standard SD card shown
Please try a different, known good SD card before replacing ANY parts in the PDR system.
Note: Although the system is capable of reading larger SD cards, the system performance is optimized if a 32 GB or smaller SD card is used.
SEOCONTENT-END
