Avoiding Torque Converter Or Crankshaft Damage While Diagnosing Noise Concerns Do Not Separate The Torque Converter From the Flex Plate – GM Passenger Cars and Trucks

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NHTSA ID Number: 10220319

Manufacturer Communication Number: 22-NA-181

Summary

This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.

 


Condition

Some customers may comment on a noise coming from underneath the vehicle equipped with an automatic transmission.

 

Cause

Technicians may find that the noise is coming from the bell housing area.

 

Correction

Important: Do Not separate the torque converter from the flex plate.
The purpose of this information is to advise the dealer technician of the following:

It is not recommended to remove the flex plate to torque converter bolts, push the torque converter back towards the transmission and start the engine to determine if the noise is coming from the engine or the transmission.

Damage may occur to the pilot on the front of the torque converter or the pilot hole in the end of the crankshaft or both if the engine is running with the flex plate to torque converter bolts removed.

It is recommended to use chassis ears to isolate the component or assembly that is the loudest source of the noise.

 


2069 Affected Products

Vehicles

MAKE MODEL YEAR
BUICK ALLURE 2006-2009
BUICK CASCADA 2016-2019
BUICK CENTURY 2000-2005
BUICK ENCLAVE 2008-2023
BUICK ENCORE 2013-2022
BUICK ENCORE GX 2020-2022
BUICK ENVISION 2016-2022
BUICK LACROSSE 2005-2020
BUICK LESABRE 2000-2006, 2013
BUICK LUCERNE 2006-2012
BUICK PARK AVENUE 2000-2005
BUICK RAINIER 2003-2007
BUICK REGAL 2000-2005, 2008-2020
BUICK REGAL TOURX 2018
BUICK RENDEZVOUS 2000-2007
BUICK RIVIERA 2000
BUICK SKYLARK 2000
BUICK TERRAZA 2005-2008
BUICK VERANO 2012-2017
CADILLAC ATS 2013-2019
CADILLAC ATS-V 2015-2018
CADILLAC CATERA 2000-2003
CADILLAC CT4 2020-2022
CADILLAC CT5 2020-2022
CADILLAC CT6 2013-2021
CADILLAC CTS 2003-2019
CADILLAC CTS-V 2004-2007, 2010-2012, 2014-2016, 2018
CADILLAC DEVILLE 2000-2005
CADILLAC DTS 2004-2012
CADILLAC ELDORADO 2000-2002
CADILLAC ELR 2014-2017
CADILLAC ESCALADE 2000-2023
CADILLAC ESCALADE ESV 2003-2023
CADILLAC ESCALADE EXT 2007-2014
CADILLAC ESCALADE EXT 1500 2002-2011
CADILLAC ESCALADE HYBRID 2008-2014
CADILLAC LYRIQ 2023
CADILLAC SEVILLE 2000-2004
CADILLAC SLS 2000, 2002, 2004
CADILLAC SRX 2004-2019
CADILLAC STS 2000-2012
CADILLAC XLR 2003-2009
CADILLAC XT4 2019-2022
CADILLAC XT5 2013-2023
CADILLAC XT6 2020-2023
CADILLAC XTS 2013-2020
CHEVROLET 3500 2014-2022
CHEVROLET 4500 2016-2020, 2022
CHEVROLET 4500HD 2017-2022
CHEVROLET 4500XD 2017-2022
CHEVROLET 5500HD 2017-2022
CHEVROLET 5500XD 2018-2022
CHEVROLET 6500HD 2022
CHEVROLET 6H 2000
CHEVROLET 7H 2000
CHEVROLET ALERO EXPORT 2000-2002
CHEVROLET ASTRO 2000-2005
CHEVROLET AVALANCHE 2007-2014
CHEVROLET AVALANCHE 1500 2002-2013
CHEVROLET AVALANCHE 2500 2002-2007, 2013
CHEVROLET AVEO 2004-2018
CHEVROLET B SERIES 2000-2001
CHEVROLET B6 MEDIUM DUTY 2000
CHEVROLET B7 2000-2002
CHEVROLET B7 MEDIUM DUTY 2000
CHEVROLET BEAUVILLE 2000
CHEVROLET BERETTA 2002
CHEVROLET BLAZER 2000-2009, 2019-2023
CHEVROLET BOLT EUV 2022-2023
CHEVROLET BOLT EV 2017-2023
CHEVROLET C SERIES 2003-2009
CHEVROLET C10 2000-2001
CHEVROLET C3500 2018
CHEVROLET C4500 2003-2010
CHEVROLET C5500 2003-2008
CHEVROLET C6500 2000-2009
CHEVROLET C7500 2000-2009
CHEVROLET C8500 2003-2009
CHEVROLET CAMARO 2000-2002, 2010-2023
CHEVROLET CAPRICE 2003-2004, 2011-2018
CHEVROLET CAPRICE POLICE PURSUIT 2012-2017
CHEVROLET CAPTIVA 2008-2018
CHEVROLET CAPTIVA SPORT 2009-2012
CHEVROLET CAVALIER 2000-2005
CHEVROLET CHEVY VAN 2000-2001, 2003
CHEVROLET CHEYENNE 2017
CHEVROLET CITY EXPRESS 2015-2018
CHEVROLET CLASSIC 2004-2006
CHEVROLET COBALT 2000, 2002, 2005-2017
CHEVROLET COBALT SS 2008-2010
CHEVROLET COLORADO 2004-2022
CHEVROLET CONVENTIONAL 2000-2001, 2003
CHEVROLET CORVETTE 2000-2023
CHEVROLET CORVETTE Z06 2005-2008
CHEVROLET CORVETTE ZR1 2009
CHEVROLET CRUZE 2010-2019
CHEVROLET DENALI 2000-2006
CHEVROLET ENVOY 2000-2002
CHEVROLET EPICA 2005
CHEVROLET EQUINOX 2005-2022
CHEVROLET EXPLORER 2000, 2002
CHEVROLET EXPRESS 2000-2022
CHEVROLET EXPRESS 1500 2000-2012, 2014
CHEVROLET EXPRESS 2500 2000-2011, 2014
CHEVROLET EXPRESS 3500 2000-2010, 2012, 2014
CHEVROLET EXPRESS 4500 2009, 2012, 2014, 2016
CHEVROLET EXPRESS CUTAWAY 2013
CHEVROLET EXPRESS CUTAWAY VAN 2006-2008
CHEVROLET F SERIES 2000-2001, 2004-2006
CHEVROLET F6 2000-2001
CHEVROLET F7 2000-2001
CHEVROLET G SERIES 2000-2003
CHEVROLET G VAN 2000-2002
CHEVROLET G VAN BUS 2000-2011
CHEVROLET G1500 2003-2008
CHEVROLET G25 2000-2002
CHEVROLET G2500 2003-2005
CHEVROLET G30 2001-2002
CHEVROLET G35 2000-2002
CHEVROLET G3500 2003-2005, 2008
CHEVROLET G4500 2018
CHEVROLET H SERIES 2001
CHEVROLET HHR 2006-2011
CHEVROLET IMPALA 2000-2020
CHEVROLET IMPALA (GMX 211) 2006
CHEVROLET INCOMPLETE/CUTAWAY C3 2000-2005
CHEVROLET JIMMY 2000-2002
CHEVROLET L SERIES 2000-2002
CHEVROLET L VAN 2000-2002
CHEVROLET LOW CAB 3500 2016-2019
CHEVROLET LOW CAB 4500 2016-2017
CHEVROLET LOW CAB 5500 2016-2017
CHEVROLET LOW CAB FORWARD 6500 2018
CHEVROLET LUMINA 2000-2002, 2008, 2014
CHEVROLET LUMINA APV 2000-2001
CHEVROLET M SERIES 2000-2002
CHEVROLET M VAN 2000-2002
CHEVROLET M/L 2000-2002
CHEVROLET M/L VAN 2000
CHEVROLET MALIBU 2000-2022
CHEVROLET MALIBU CLASSIC 2000-2005, 2007
CHEVROLET MALIBU ECO 2013-2014
CHEVROLET MALIBU HYBRID 2008-2010, 2016-2019
CHEVROLET MALIBU MAXX 2004-2007
CHEVROLET METRO 2000-2001
CHEVROLET MONTE CARLO 2000-2008, 2010
CHEVROLET MOTOR HOME 2000, 2002
CHEVROLET N300 2014-2016, 2018
CHEVROLET N300 MAX 2017
CHEVROLET OPTRA 2004-2007, 2016
CHEVROLET ORLANDO 2017
CHEVROLET P SERIES 2000-2002
CHEVROLET PRIZM 2000-2002
CHEVROLET R SERIES 2000
CHEVROLET ROADTREK 2002
CHEVROLET S/T BLAZER 2000-2005
CHEVROLET S10 2000-2007, 2016-2018
CHEVROLET SILVERADO 1500 2000-2023
CHEVROLET SILVERADO 1500 HD 2001-2005
CHEVROLET SILVERADO 2500 2000-2023
CHEVROLET SILVERADO 2500 HD 2000-2004
CHEVROLET SILVERADO 3500 2000-2023
CHEVROLET SILVERADO 3500 HD 2000-2001
CHEVROLET SILVERADO 4500HD 2019-2023
CHEVROLET SILVERADO 5500HD 2019-2023
CHEVROLET SILVERADO 6500HD 2019-2023
CHEVROLET SONIC 2011-2020
CHEVROLET SONOMA 2000-2003
CHEVROLET SPARK 2013-2022
CHEVROLET SPARK EV 2014-2017
CHEVROLET SS 2014-2018
CHEVROLET SSR 2003-2007
CHEVROLET SUBURBAN 2000-2023
CHEVROLET SUBURBAN 1500 2000-2011, 2021-2022
CHEVROLET SUBURBAN 2500 2000-2006, 2008-2011
CHEVROLET T SERIES 2003-2010
CHEVROLET T6500 2001-2002, 2004-2009
CHEVROLET T7500 2004-2009
CHEVROLET T8500 2004-2009
CHEVROLET TAHOE 2000-2023
CHEVROLET TAHOE HYBRID 2008-2013
CHEVROLET TAHOE POLICE PURSUIT 2010-2016
CHEVROLET TOPKICK 2002
CHEVROLET TRACKER 2000-2004
CHEVROLET TRAILBLAZER 2000-2009, 2013-2014, 2017-2022
CHEVROLET TRAILBLAZER 360 2002-2009
CHEVROLET TRAILBLAZER EXT 2002-2004, 2006
CHEVROLET TRAILBLAZER EXT 370 2002-2006
CHEVROLET TRANS SPORT 2000-2002, 2005
CHEVROLET TRAVERSE 2008-2023
CHEVROLET TRAX 2013-2022
CHEVROLET UPLANDER 2005-2009
CHEVROLET V SERIES 2000-2001
CHEVROLET VAN 2000-2002
CHEVROLET VENTURE 2000-2005
CHEVROLET VOLT 2011-2019
CHEVROLET W SERIES 2000
CHEVROLET W SERIES C3 3500 2006-2007
CHEVROLET W-SERIES 2000-2011
CHEVROLET W3500 2000-2001, 2003-2010
CHEVROLET W4 2000
CHEVROLET W4500 2000-2001, 2003-2010
CHEVROLET W5500 2000-2002, 2004-2010
CHEVROLET YUKON 2000-2003
CHEVROLET YUKON XL 2000
GEO METRO 2000-2001
GEO PRIZM 2000-2002
GEO TRACKER 2000-2002
GMC 6H 2000
GMC 7H 2000
GMC ACADIA 2007-2023
GMC B SERIES 2000-2001
GMC B6 MEDIUM DUTY 2000
GMC B7 2000-2002
GMC B7 MEDIUM DUTY 2000
GMC BLAZER 2000-2002
GMC C SERIES 2000-2009
GMC C4500 2003-2009
GMC C5500 2003-2009
GMC C6500 2000-2009
GMC C6H042 2000
GMC C7500 2000-2009
GMC C8500 2003-2009
GMC CANYON 2004-2013, 2015-2022
GMC CONVENTIONAL 2000-2001, 2003
GMC DENALI 2000-2003, 2007-2015
GMC DIAMOND EDITION 2000-2001
GMC ENVOY 2000-2013
GMC ENVOY 360 2002-2009
GMC ENVOY DENALI 2006-2007
GMC ENVOY DENALI XL 2006
GMC ENVOY XL 2002-2004, 2006
GMC ENVOY XL 370 2002-2006
GMC ENVOY XUV 2003-2005
GMC EXPRESS 2000-2002, 2009
GMC F SERIES 2000-2001, 2004-2006
GMC F6 2000-2001
GMC F7 2000-2001
GMC G SERIES 2000-2003
GMC G VAN 2000-2002
GMC G VAN BUS 2000-2011
GMC G1500 2003-2008
GMC G25 2000-2002
GMC G2500 2003-2005
GMC G35 2000-2002
GMC G3500 2003-2005, 2017-2018
GMC GM 2001-2002
GMC INCOMPLETE/CUTAWAY C3 2000-2004
GMC JIMMY 2000-2004
GMC JIMMY CLASSIC 2005
GMC L SERIES 2000-2003
GMC L VAN 2000-2002
GMC M SERIES 2000-2002
GMC M VAN 2000-2002
GMC M/L SERIES 2000-2002
GMC M/L VAN 2000-2001
GMC P SERIES 2000-2002
GMC S/T JIMMY 2000-2001
GMC S15 2000-2002
GMC SAFARI 2000-2005
GMC SAFARI (GMC) 2000-2005
GMC SAVANA 2000-2022
GMC SAVANA 1500 2000-2017
GMC SAVANA 2500 2000-2018
GMC SAVANA 3500 2000-2018
GMC SIERRA 1500 2000-2023
GMC SIERRA 1500 HD 2001-2005
GMC SIERRA 2500 2000-2023
GMC SIERRA 2500 HD 2001-2005
GMC SIERRA 3500 2000-2023
GMC SIERRA 3500 HD 2000-2001
GMC SIERRA DENALI 2002-2003, 2007-2020
GMC SONOMA 2000-2006
GMC SONOMA CREW 2001-2005
GMC SUBURBAN 2000-2004
GMC T SERIES 2007-2009
GMC T4500 2005
GMC T6500 2004-2009
GMC T7500 2004-2010
GMC T8500 2004-2009
GMC TAHOE 2000-2003
GMC TERRAIN 2009-2022
GMC TOPKICK 2000-2010
GMC TOPKICK 6500 2006
GMC TOPKICK 8500 2006
GMC V SERIES 2000
GMC VANDURA 2000
GMC W SERIES 2000
GMC W SERIES C3 3500 2006-2007
GMC W-SERIES 2001-2011
GMC W3500 2000-2001, 2003-2010
GMC W4 2000
GMC W4500 2000-2001, 2003-2010
GMC W5500 2000-2010
GMC W5500HD 2007
GMC YUKON 2000-2023
GMC YUKON DENALI 2000-2013, 2015-2019
GMC YUKON DENALI XL 2003-2018
GMC YUKON HYBRID 2008-2013
GMC YUKON XL 2000-2022
GMC YUKON XL 1500 2000-2012
GMC YUKON XL 2500 2000-2013
GMC YUKON XL DENALI 2001-2003

 


1 Associated Document

Manufacturer Communications

Bulletin No.: 22-NA-181
Date: September, 2022

https://www.nhtsa.gov/recalls?nhtsaId=10220319

MC-10220319-0001.pdf 489.615KB

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NHTSA ID Number: 10224273

Manufacturer Communication Number: PIP5640A

Summary

This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

 

1 Associated Document

Manufacturer Communications

Bulletin No.: PIP5640A
Published date: 09/1/2022

https://www.nhtsa.gov/recalls?nhtsaId=10224273

MC-10224273-9999.pdf 95.53KB

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NHTSA ID Number: 10193450

Manufacturer Communication Number: PIP5640A

Summary

This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

 

1 Associated Document

Manufacturer Communications

Bulletin No.: PIP5640A
Published date: 04/12/2021

https://www.nhtsa.gov/recalls?nhtsaId=10193450

MC-10193450-9999.pdf 94.175KB

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NHTSA ID Number: 10160987

Manufacturer Communication Number: PIP5640

Summary

This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

 

1 Associated Document

Manufacturer Communications

Bulletin No.: PIP5640
Published date: 05/7/2019

https://www.nhtsa.gov/recalls?nhtsaId=10160987

MC-10160987-9999.pdf 93.131KB

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“This site contains affiliate links for which OEMDTC may be compensated”
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