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NHTSA ID Number: 10163217
Manufacturer Communication Number: 17NA045
Summary
This informational bulletin provides Information on Using Voice Pass-Thru to Access Voice Recognition Commands on Cell Phone and how it does not work on models equipped with IOA and IOB radios.
20 Affected Products
Vehicles
MAKE | MODEL | YEAR |
CHEVROLET | BOLT EV | 2017 |
CHEVROLET | CAMARO | 2016-2017 |
CHEVROLET | COLORADO | 2017 |
CHEVROLET | CRUZE | 2016-2017 |
CHEVROLET | MALIBU | 2016-2017 |
CHEVROLET | SILVERADO | 2017 |
CHEVROLET | SILVERADO 2500 | 2016 |
CHEVROLET | SONIC | 2017 |
CHEVROLET | SPARK | 2016-2017 |
CHEVROLET | SPARK EV | 2016-2017 |
CHEVROLET | TRAX | 2017 |
GMC | ACADIA | 2017 |
GMC | SIERRA | 2017 |
GMC | SIERRA 2500 | 2016 |
GMC | SIERRA DENALI | 2016 |
SEOCONTENT-START
Service Bulletin Bulletin No.: 17-NA-045
Date: July, 2019
INFORMATION
Subject: Information on Using Voice Pass-Thru to Access Voice Recognition Commands on Cell
Phone
Attention: The operation described in this bulletin is normal across all BYOM2 (RPO IOA and IOB)
radios. This bulletin will NOT be updated with additional programs and Model Years.
Statements have been added to the Radio/Audio System Description and Operation
(IOA and/or IOB) in Service Information (SI) to address this normal operation.
Brand: Model:
Model Year: VIN: Engine: Transmission:
from to from to
Chevrolet
Camaro
2016 2017 All All
Cruze
Malibu
Silverado
Spark
Bolt EV
2017 2017 All All
Colorado
Sonic
Trax
GMC
Sierra 2016 2017
Acadia All All
(VIN N) 2017 2017
Involved Region or Country North America and N.A. Export Regions
Additional Options (RPOs) Equipped with Radio RPO IOA or IOB
Condition
Some customers may ask why their radio does not respond to voice recognition
commands.
Some customers may also advise that the push to talk button on the steering wheel only
redials the last number called if the telephone is Bluetooth connected to the vehicle.
Cause If the vehicle is equipped with RPO IOA or IOB, the radio is not equipped with embedded/
native voice recognition.
Correction
As outlined in the owner manual, voice pass-thru must be used to access voice
recognition commands on a connected, compatible cell phone.
As a result, a phone with applications such as Android Auto (compatible Android
Phones), Apple CarPlay (compatible Apple Phones), Siri, or Voice Command must be
connected to the vehicle in order to access voice recognition commands. Please refer to
Chevrolet/GMC Owner Center for more information.
Also review your cell phone manufacturer’s user guide to determine if it supports the use
of these phone applications.
Parts Information
No parts are needed for this concern.
Page 2 July, 2019 Bulletin No.: 17-NA-045
Warranty Information
Please communicate to the customer this condition is a
normal characteristic of their vehicle. It will not impact
the designed performance or reliability of the vehicle.
Please share this information with the customer,
including a copy of this bulletin.
Version 2
Modified Released February 17, 2017
June 28, 2019 – Added an Attention statement
SEOCONTENT-END
Bulletin No.: 17-NA-045
Date: July, 2019
https://www.nhtsa.gov/recalls?nhtsaId=10163217
https://static.nhtsa.gov/odi/tsbs/2019/MC-10163217-9999.pdf
To View or Download this Document Click Here
Bulletin No.: 17-NA-045
Date: Feb-2017
https://www.nhtsa.gov/recalls?nhtsaId=10116631
https://static.nhtsa.gov/odi/tsbs/2017/MC-10116631-9999.pdf
To View or Download this Document Click Here
“This site contains affiliate links for which OEMDTC may be compensated” |
- Compatible with T-Mobile 5G and Verizon 5G. Ready for 5G on other select networks dependent on availability; contact your service provider for details. Compatible with all major 4G U.S. carriers, including Verizon, ATandT, and T-Mobile. It also works with prepaid carriers, including Cricket Wireless, Metro by T-Mobile, Simple Mobile, Total Wireless, Tracfone, Net10, Mint, TracFone, and H2O.
- Superfast 5G Performance. Get the speed you need to make the most of 5G connection with a Snapdragon 480 plus 5G processor.
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- MANAGE PERSONAL DATA w/ CONFIDENCE: Securely manage your files and rest easy knowing your sensitive data is safeguarded with the fortified layers of Knox Security
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- 64GB ROM, 4GB RAM, MediaTek MT6765 Helio P35 (12nm), Octa-core, PowerVR GE8320, Android 11, upgradable to Android 12, One UI 4.1 Core
- Rear Camera: 13MP, f/2.2, (macro) + 2MP, F2.4, (depth) + 2MP, F2.4, Front Camera: 5 MP, f/2.2, Bluetooth 5.0
- 2G: 850/900/1800/1900MHz, 3G: 850/900/1700(AWS)/1900/2100, 4G LTE: B2(1900)/B4(AWS)/B5(850)/B12(700)/B14(700) - Single SIM
- American 4G LTE - Will work with Most GSM SIM cards in the U.S. like AT&T, T-Mobile, Etc. Will NOT work with CDMA Carriers Such as Verizon, Sprint, Boost
- GSM Unlocked: Use your preferred GSM carrier with ease. Compatible with T-Mobile, Metro PCS, and others. Sim card not included. For availability on select networks, please consult your service provider. Note: This device is not compatible with AT&T/Cricket new activations or CDMA networks like Verizon and Sprint.
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- 16MP triple camera system. Capture professional-looking portraits, take extreme close-ups, and focus in the blink of an eye.
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- 6.5 HD Infinity Screen: Extra-large screen is matched with a slim body to comfortably fit in your hand.
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- Compatible with our no-contract Unlimited Talk & Text plus Data plans starting as low as $20/month plus taxes and fees. To find the Tracfone Plans available to purchase, please go to our TF - Amazon Brand Page linked below the product title
- 16MP triple camera system
- 6.5 inches 90Hz HD+ Display
- Non-removable 5000mAh, 3-day battery life
- Carrier: This phone is locked to Tracfone, which means this device can only be used on the Tracfone wireless network.
- Compatible with our no-contract Unlimited Talk & Text plus Data plans starting as low as $20/month.
- USA Market Only Works on Tmobile / Mint / Metro PCS . Unlocked Worldwide GSM 5G + 4G LTE PHONE
- Octa-core (2x2.4 GHz Cortex-A78 & 6x2.0 GHz Cortex-A55) / Mali-G68
- Rear Camera - Resolution (Multiple) - 50.0 MP + 8.0 MP + 2.0 MP Rear Camera - F Number (Multiple) - F1.8 , F2.2 , F2.4 Main Camera - Auto Focus Yes / Rear Camera - OIS Yes / Rear Camera Zoom Digital Zoom up to 10x Front Camera - Resolution 13.0 MP / Front Camera - F Number F2.2 Front Camera - Auto Focus
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- Size (Main_Display) 163.9mm (6.5") Resolution (Main Display) 1080 x 2340 (FHD+) Technology (Main Display) Super AMOLED Color Depth (Main Display) 16M Max Refresh Rate (Main Display) 120 Hz
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Last update on 2024-06-20 / Affiliate links / Images from Amazon Product Advertising API
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