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NHTSA ID Number: 10163886
Manufacturer Communication Number: 17NA350
Summary
This informational bulletin provides explanation of a normal condition of a loose fitting ball receiver in the gooseneck.
14 Affected Products
Vehicles
| CHEVROLET | SILVERADO 1500 | 2016-2018 |
| CHEVROLET | SILVERADO 2500 | 2019-2020 |
| CHEVROLET | SILVERADO 3500 | 2019-2020 |
| GMC | SIERRA 1500 | 2016-2018 |
| GMC | SIERRA 2500 | 2019-2020 |
| GMC | SIERRA 3500 | 2019-2020 |
SEOCONTENT-START
Service Bulletin Bulletin No.: 17-NA-350
Date: July, 2019
INFORMATION
Subject: Information On Hitch Ball Movement on Gooseneck Drop-in Hitch
Brand: Model:
Model Year: VIN: Engine: Transmission:
from to from to
Chevrolet
Silverado
Models 2016 2018
Silverado
2500/3500 2019 2020
GMC
Sierra
Models 2016 2018
Sierra
2500/3500 2019 2020
Involved Region or Country North America, Middle East, South America, Israel and Thailand
Additional Options (RPOs) Z6A
Condition Some customers may comment that the gooseneck hitch ball has excessive movement
in the hitch receiver after the ball has been locked in.
Cause This is a normal design of the hitch. Space must be provided between the hitch platform
and hitch ball for corrosion and debris.
Correction
No correction is necessary, hitch ball movement is normal and no parts should be
replaced.
Please communicate to the customer this condition is a normal operating characteristic of
their vehicle. Please share this information with the customer, including a copy of this
bulletin.
Parts Information
No parts are required for this repair.
Version 2
Modified
Released November 07, 2017
Revised July 08, 2019 – Added 2019 and 2020 models.
SEOCONTENT-END
Bulletin No.: 17-NA-350
Date: July, 2019
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Bulletin No.: 17-NA-350
Date: November, 2017
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Bestseller No. 1
B&W Trailer Hitches American-Made OEM Gooseneck Ball & Safety Chain Kit for Ford, GM, Nissan - GNXA2061
- Designed to work with OEM puck system hitches installed by Ford/GM/Nissan.
- Convenient handle locks in horizontal position to prevent accidental unlatching and provides a clean way to carry the gooseneck ball.
- All components are plated or stainless steel for corrosion protection.
- Safety chain anchors accommodate commercially available safety chain hooks.
- Made in America with a Limited Lifetime Warranty
Bestseller No. 2
CURT 16055 Bent Plate 5th Wheel to Gooseneck Adapter Hitch, Fits Industry-Standard Rails, 25,000 lbs, 2-5/16-Inch Ball, Carbide Black Powder Coat
- MAXIMUM FUNCTIONALITY. This unique gooseneck hitch is a 5th wheel to gooseneck adapter. It is designed to drop into existing 5th wheel base rails in your truck bed and enable gooseneck towing
- 5TH WHEEL FIT. For versatile application, this gooseneck 5th wheel hitch fits any industry-standard 5th wheel rails. It provides a standard 2-5/16-inch gooseneck ball for ready coupling of a gooseneck trailer
- DEPENDABLE TOWING. This 5th wheel gooseneck hitch is tested and rated to tow 25,000 lbs. gross trailer weight and 6,250 lbs. vertical load (limited to lowest-rated towing component)
- CORROSION-RESISTANT. For reliable weather resistance, this gooseneck hitch adapter is shielded in a highly durable carbide powder coat finish. This tough finish easily outlasts exposure to rain, snow, dirt and other corrosive elements
- EASY TO INSTALL. This 5th wheel to gooseneck hitch adapter easily drops into the 5th wheel hitch rails and is secured with 4 included hitch pins. It can be positioned over the truck axle or flipped and set for 3 inches of rearward displacement
Bestseller No. 3
CURT 60639 Puck System Gooseneck Hitch Kit, Fits Select Chevy, Ford, GMC, Nissan Trucks, 38,000 lbs. GTW, 2-5/16-Inch Ball, Pucks Required
- PUCK SYSTEM READY. This gooseneck hitch kit includes a standard 2-5/16-inch gooseneck ball and safety chain anchors that readily outfit your pickup truck for gooseneck towing. All you need is the factory puck system
- DROP-IN INSTALL. Installing the gooseneck ball and anchors in your truck bed couldn't be easier. The tow ball has a quarter-turn latch locking system that instantly secures it into place whenever needed. There are no tools, extra brackets, accessories or
- HIGH-STRENGTH. Rated to tow gooseneck trailers up to 38,000 pounds, the 2-5/16-inch gooseneck ball is made from forged, machined steel. The safety chain anchors are constructed from cast steel and have large openings to accept heavy-duty clevis hooks.
- CORROSION-RESISTANT. This gooseneck towing kit is finished for tough jobs and relentless weather exposure. The chain anchors are shielded in a durable carbide black powder coat finish, while the trailer ball has a chrome plating
- EASILY PORTABLE. Take this gooseneck hitch kit wherever you go The components come in a heavy-duty plastic storage case and can conveniently be stored in a truck tool box or other compartment. These kits includes a gooseneck ball, two safety chain anchor
Bestseller No. 4
CURT 60642 Factory Original Equipment Style Gooseneck Hitch, 32,500 lbs. 2-5/16-In Ball, Fits Select Chevy Silverado, GMC Sierra 2500, 3500 HD
- FACTORY FIT - This original equipment gooseneck trailer hitch is uniquely designed to integrate with your truck like a factory gooseneck hitch. It features a removable 2-5/16-inch diameter ball to fit a wide variety of gooseneck couplers
- DROP-IN BALL - Installing or removing the gooseneck ball from your truck bed couldn't be easier. It has a quarter-turn latch system that instantly secures it into place whenever needed. There are no tools, extra brackets or hardware required
- TESTED STRENGTH - For secure towing of heavy-duty trailers, this factory-style gooseneck hitch is tested and rated for 32,500 lbs. gross trailer weight and 8,125 lbs. vertical load (limited to lowest-rated towing component)
- CORROSION-RESISTANT - For dependable weather resistance, this OE gooseneck ball hitch is covered in a durable A-coat finish. This finish protects the hitch body against rainwater, dirt, road salt and other corrosive threats
- EASY INSTALLATION - This hitch requires no welding, bed flange trimming, bed removal or drilling except the truck bed holes. It fits select model years of Chevrolet Silverado and GMC Sierra 2500 HD and 3500 HD (not compatible with 5th wheel prep package)
Bestseller No. 5
B&W Trailer Hitches Turnoverball Gooseneck Hitch - GNRK1320 - Compatible with 2019-2024 Ram 2500 & 3500 Trucks
- Compatible With: 2019-2024 Ram 2500 & 3500 Trucks
- Bolts to existing holes in the frame with no drilling or welding.
- Durable powder-coat finish.
- Made in America with a Limited Lifetime Warranty
- GNRK1320 ships complete in one box.
Bestseller No. 6
CURT 60680 Double Lock EZr Gooseneck Hitch, 2-5/16-In. Flip-Over Ball 30K, Fits Select Chevrolet Silverado, GMC Sierra 2500, 3500 HD, Black
- FLIP-AND-STORE BALL. This CURT gooseneck hitch promotes max functionality of your pickup truck, featuring a flip-and-store gooseneck ball. Flip the ball up to tow a gooseneck trailer, or turn it over and store it in the ball hole to free up the truck bed
- VERSATILE TOWING. This easy-to-operate gooseneck trailer hitch uses a heavy-duty handle and double locking pins to secure the gooseneck ball in place. The ball features a standard 2-5/16-inch diameter to fit a wide variety of gooseneck couplers
- TESTED STRENGTH. For secure towing of heavy-duty trailers, this goose neck hitch is tested to SAE J2638 and rated for 30,000 lbs. gross trailer weight and 7,500 lbs. vertical load (limited to lowest-rated towing component)
- CORROSION-RESISTANT. For dependable weather resistance, this gooseneck ball hitch is covered in a durable A-coat finish. This finish protects the hitch body against rainwater, dirt, road salt and other corrosive threats
- EASY INSTALLATION. This gooseneck hitch installs with no measuring, welding and truck bed removal. It fits select model years of the Chevrolet Silverado and GMC Sierra 2500 HD and 3500 HD (except cab and chassis)
Bestseller No. 7
CURT 61052 Over-Bed Folding Ball Gooseneck Hitch, 30,000 lbs, 2-5/16-Inch Ball , Black
- FOLDING BALL. This CURT gooseneck hitch promotes great functionality of your pickup truck, featuring a folding gooseneck ball. Flip the ball up to tow a gooseneck trailer, or fold it into the hitch body to free up the truck bed
- VERSATILE TOWING. This easy-to-operate gooseneck trailer hitch uses a simple T-handle to pivot the gooseneck ball up and down. The ball features a standard 2-5/16-inch diameter to fit a wide variety of gooseneck couplers
- TESTED STRENGTH. For secure towing of heavy-duty trailers, this gooseneck hitch is tested and rated for 30,000 lbs. gross trailer weight and 7,500 lbs. vertical load (limited to lowest-rated towing component)
- CORROSION-RESISTANT. For dependable weather resistance, this gooseneck ball hitch is covered in a highly durable carbide black powder coat finish. This finish protects the hitch body against rainwater, dirt, road salt and other corrosive threats
- SIMPLE INSTALLATION. This gooseneck hitch is designed to install easily and securely on your truck, requiring no welding or truck bed removal. It installs with vehicle-specific brackets for a custom fit (sold separately)
Bestseller No. 8
Bestseller No. 9
CURT 60633 Factory Original Equipment Style Gooseneck Hitch, 35,000 lbs. 2-5/16-Inch Ball, Fits Select Ram 2500, 3500
- FACTORY FIT. This original equipment gooseneck trailer hitch is uniquely designed to integrate with your truck like a factory gooseneck hitch. It features a removable 2-5/16-inch diameter ball to fit a wide variety of gooseneck couplers
- DROP-IN BALL. Installing or removing the gooseneck ball from your truck bed couldn't be easier. It has a quarter-turn latch system that instantly secures it into place whenever needed. There are no tools, extra brackets or hardware required
- TESTED STRENGTH. For secure towing of heavy-duty trailers, this factory-style gooseneck hitch is tested and rated for 35,000 lbs. gross trailer weight (limited to lowest-rated towing component)
- CORROSION-RESISTANT. For dependable weather resistance, this OE gooseneck ball hitch is covered in a durable A-coat finish. This finish protects the hitch body against rainwater, dirt, road salt and other corrosive threats
- EASY INSTALLATION. This gooseneck hitch requires no welding, bed flange trimming, bed removal or drilling except the truck bed holes. It fits select model years of the Ram 2500 and 3500 (not compatible with factory 5th wheel prep package)
Bestseller No. 10
60692, Puck System Gooseneck Hitch Ball Kit, Compatible with 2013-2025 Ford F250 F350 F450, 2016-2025 Chevrolet Silverado, GMC Sierra & Nissan Titan XD, 30000 lbs GTW/ 7500 lbs VTW, 2-5/16 Inch Ball
- 【OEM STANDARD】This gooseneck hitch kit is manufactured in accordance with OE specifications. Meet or exceed OEM standards and can be directly installed. The gooseneck ball can fit perfectly for select Chevrolet, Ford, GMC and Nissan Titan XD puck systems.
- 【COMPATIBLE MODELS】Directly fit for 2013-2025 Ford F-250 Super Duty/ F-350 Super Duty/ F-450 Super Duty; For 2016-2025 Chevrolet Silverado 2500 HD/ Silverado 3500 HD; For 2016-2025 GMC Sierra 2500 HD/ Sierra 3500 HD and 2016-2024 Nissan Titan XD (Notes: Requires Chevrolet, Ford, GMC or Nissan puck system for installation). Please refer to your user manual before purchasing to ensure compatibility. (Replace Part Number: 60692)
- 【UPGRADED QUALITY】This gooseneck hitch ball kit can provide excellent performance and long service life. Cast steel anchors with durable carbide black powder coat finish. Forged and machined gooseneck ball with chrome-plated finish. Rubber hole cover helps prevent corrosion and enbris ball hole. Heavy duty construction capable of 30,000 lbs. GTW and 7,500 lbs. vertical load.
- 【EASY TO USE】Our gooseneck trailer hitch ball kit is the same size as the original parts (60692), you can directly install it yourself and use it for select Chevrolet, Ford, GMC and Nissan Titan XD puck systems. It saves you the time of buying back and forth, and also helps you save money.
- 【100% SATISFACTION SERVICE】If you have any questions or dissatisfaction, please email us and we will help you solve it perfectly - 36 Months Warranty & 24 Hours Service.
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