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NHTSA ID Number: 10163886
Manufacturer Communication Number: 17NA350
Summary
This informational bulletin provides explanation of a normal condition of a loose fitting ball receiver in the gooseneck.
14 Affected Products
Vehicles
| CHEVROLET | SILVERADO 1500 | 2016-2018 |
| CHEVROLET | SILVERADO 2500 | 2019-2020 |
| CHEVROLET | SILVERADO 3500 | 2019-2020 |
| GMC | SIERRA 1500 | 2016-2018 |
| GMC | SIERRA 2500 | 2019-2020 |
| GMC | SIERRA 3500 | 2019-2020 |
SEOCONTENT-START
Service Bulletin Bulletin No.: 17-NA-350
Date: July, 2019
INFORMATION
Subject: Information On Hitch Ball Movement on Gooseneck Drop-in Hitch
Brand: Model:
Model Year: VIN: Engine: Transmission:
from to from to
Chevrolet
Silverado
Models 2016 2018
Silverado
2500/3500 2019 2020
GMC
Sierra
Models 2016 2018
Sierra
2500/3500 2019 2020
Involved Region or Country North America, Middle East, South America, Israel and Thailand
Additional Options (RPOs) Z6A
Condition Some customers may comment that the gooseneck hitch ball has excessive movement
in the hitch receiver after the ball has been locked in.
Cause This is a normal design of the hitch. Space must be provided between the hitch platform
and hitch ball for corrosion and debris.
Correction
No correction is necessary, hitch ball movement is normal and no parts should be
replaced.
Please communicate to the customer this condition is a normal operating characteristic of
their vehicle. Please share this information with the customer, including a copy of this
bulletin.
Parts Information
No parts are required for this repair.
Version 2
Modified
Released November 07, 2017
Revised July 08, 2019 – Added 2019 and 2020 models.
SEOCONTENT-END
Bulletin No.: 17-NA-350
Date: July, 2019
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Bulletin No.: 17-NA-350
Date: November, 2017
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Bestseller No. 1
CURT 16055 Bent Plate 5th Wheel to Gooseneck Adapter Hitch, Fits Industry-Standard Rails, 25,000 lbs, 2-5/16-Inch Ball, Carbide Black Powder Coat
- MAXIMUM FUNCTIONALITY. This unique gooseneck hitch is a 5th wheel to gooseneck adapter. It is designed to drop into existing 5th wheel base rails in your truck bed and enable gooseneck towing
- 5TH WHEEL FIT. For versatile application, this gooseneck 5th wheel hitch fits any industry-standard 5th wheel rails. It provides a standard 2-5/16-inch gooseneck ball for ready coupling of a gooseneck trailer
- DEPENDABLE TOWING. This 5th wheel gooseneck hitch is tested and rated to tow 25,000 lbs. gross trailer weight and 6,250 lbs. vertical load (limited to lowest-rated towing component)
- CORROSION-RESISTANT. For reliable weather resistance, this gooseneck hitch adapter is shielded in a highly durable carbide powder coat finish. This tough finish easily outlasts exposure to rain, snow, dirt and other corrosive elements
- EASY TO INSTALL. This 5th wheel to gooseneck hitch adapter easily drops into the 5th wheel hitch rails and is secured with 4 included hitch pins. It can be positioned over the truck axle or flipped and set for 3 inches of rearward displacement
Bestseller No. 2
OEM Gooseneck Ball & Safety Chain Kit for Ford/GM/Nissan Trucks – GNXA2061
- Designed to work with OEM puck system hitches installed by Ford/GM/Nissan.
- Convenient handle locks in horizontal position to prevent accidental unlatching and provides a clean way to carry the gooseneck ball.
- All components are plated or stainless steel for corrosion protection.
- Safety chain anchors accommodate commercially available safety chain hooks.
- Made in America with a Limited Lifetime Warranty
Bestseller No. 3
CURT 60692 OEM Puck System Gooseneck Hitch Kit, 30K, 2-5/16-In Ball, Fits Select Silverado, Sierra 2500, 3500 HD, F-250, F-350, Nissan Titan XD
- PUCK SYSTEM READY. This gooseneck hitch kit fits the puck system in select model years of the Chevrolet Silverado 2500 HD and 3500 HD, Ford F-250 and F-350 Super Duty, GMC Sierra 2500 HD and 3500 HD and Nissan Titan XD
- DROP-IN INSTALL. Installing the gooseneck ball and anchors in your truck bed couldn't be easier. The tow ball has a quarter-turn latch locking system that instantly secures it into place whenever needed
- HIGH-STRENGTH. Rated to tow gooseneck trailers up to 30,000 pounds, the 2-5/16-inch gooseneck ball is made from forged, machined steel. The safety chain anchors are constructed from cast steel and have large openings to accept heavy-duty clevis hooks
- CORROSION-RESISTANT. This gooseneck towing kit is finished for tough jobs and relentless weather exposure. The chain anchors are shielded in a highly durable carbide black powder coat finish, while the trailer ball has a chrome plating
- EASILY PORTABLE. Take this gooseneck hitch kit wherever you go! The components come in a heavy-duty plastic storage case and can conveniently be stored in a truck tool box or other compartment
Bestseller No. 4
JOINCARZ 30,000 lbs Gooseneck Ball Plate Fit for 5th Wheel Rails, Gooseneck Adapter Hitch for Pickup Truck Bed Trailer Towing, 2-5/16-Inch Ball, Fits Industry-Standard Rails,Carbide Black Powder Coat
- ENHANCED TOWING CAPACITY：Rated for 25,000 lbs gross trailer weight and 6,250 lbs tongue weight, offering superior towing capacity compared to similar products. This makes it suitable for everyday towing needs while also being ideal for heavy-duty towing applications.
- Designed to fit all industry-standard 5th wheel rails, this 5th wheel gooseneck adapter is compatible with trucks primarily dedicated to the task of towing gooseneck trailers such as livestock trailers, equipment trailers, and agricultural bale trailers.
- EASY TO INSTALL：Easily drops into the 5th wheel hitch rails and is secured with four included hitch pins. It can be positioned over the truck axle or flipped for 3 inches of rearward displacement, providing versatile towing options. The installation and removal process can be completed in just a few minutes. Professional installation is highly recommended.
- CORROSION-RESISTANT：Protected with a highly durable carbide black powder coat finish, this hitch adapter effectively resists rust, corrosion, and harsh weather conditions such as rain, snow, and dust. It is designed to withstand prolonged exposure to the elements, ensuring long-lasting performance and reliability.
- SAFETY AND CONVENIENCE：Features a standard 2-5/16-inch heat-treated ball and built-in safety chain slots for secure trailer connection. The offset design (3 inches) accommodates different truck bed sizes, enhancing towing stability. Package includes: 1pc of gooseneck hitch with Fixed Ball, including needed hardware as shown in picture, and detailed installation instructions.
Bestseller No. 5
Grandroad auto 60692 Puck System Gooseneck Hitch Ball Kit, 2-5/16“ 38,000 Lbs GTW Ball Compatible with 2013-2024 Ford F250 F350 F450, 2016-2024 Chevrolet Silverado, GMC Sierra & Nissan Titan XD
- 【EXCEEDS OEM STANDARDS】Gooseneck Hook Balls are manufactured to OE specifications and exceed OEM standards, rated GTW 38,000, buy and use with confidence, Gooseneck Balls Kit includes: one 2-5/16 standard gooseneck ball, two safety chain anchors, one rubberized hole cover, and one durable storage case.
- 【COMPATIBLE MODELS】Directly fit for 2013-2024 Ford F-250 Super Duty/ F-350 Super Duty/ F-450 Super Duty; For 2016-2024 Chevrolet Silverado 2500 HD/ Silverado 3500 HD; For 2016-2024 GMC Sierra 2500 HD/ Sierra 3500 HD and 2016-2024 Nissan Titan XD (Notes: Requires Chevrolet, Ford, GMC or Nissan puck system for installation). Please refer to your user manual before purchasing to ensure compatibility. (Replace Part Number: 60692)
- 【UPGRADED QUALITY】This gooseneck hitch ball kit can provide excellent performance and long service life. Cast steel anchors with durable carbide black powder coat finish. Forged and machined gooseneck ball with chrome-plated finish. Rubber hole cover helps prevent corrosion and enbris ball hole. Heavy duty construction capable of 38,000 lbs. GTW and 9,500 lbs. vertical load.
- 【PUSH LATCH SYSTEM】This gooseneck trailer hitch ball kit is the same size as the original parts(60692), you can install it yourself. First press down the control button on the top of the gooseneck puck with your thumb (this press is effortless), then you can insert the universal gooseneck puck into the hockey puck gooseneck hole in the truck bed, and release your thumb to secure it, this design is convenient for quick installation and removal.
- 【QUALITY ASSURANCE】The Grandroad Auto provides 1 year warranty to our customers, when you have a problem, just contact us and our support team will reply within 24 hours.
Bestseller No. 6
CURT 60712 Double Lock Gooseneck Hitch, 2-5/16-Inch Flip-Over Ball 30K, Fits Select Chevrolet Silverado, GMC Sierra 1500, 2500, 3500 HD
- FLIP-AND-STORE BALL. This CURT gooseneck hitch promotes maximum functionality of your pickup truck. Flip the ball up to tow a gooseneck trailer, or turn it over and store it in the ball hole to free up the truck bed
- VERSATILE TOWING. This easy-to-operate gooseneck trailer hitch uses a heavy-duty handle and double locking pins to secure the gooseneck ball in place. The ball features a standard 2-5/16-inch diameter to fit a wide variety of gooseneck couplers
- TESTED STRENGTH. For secure towing of heavy-duty trailers, this gooseneck hitch is rated for 30,000 lbs. GTW and 7,500 lbs. vertical load (limited to lowest-rated towing component). It is tested to SAE J2638 specifications for safety
- CORROSION-RESISTANT. For dependable weather resistance, this gooseneck ball hitch is covered in a durable A-coat finish
- SIMPLE INSTALLATION. This gooseneck hitch is designed to install easily and securely on your truck. It fits select model years of the Chevrolet Silverado and GMC Sierra 1500, 2500 HD and 3500 HD
Bestseller No. 7
Bestseller No. 8
60692, Puck System Gooseneck Hitch Ball Kit, Compatible with 2013-2025 Ford F250 F350 F450, 2016-2025 Chevrolet Silverado, GMC Sierra & Nissan Titan XD, 30000 lbs GTW/ 7500 lbs VTW, 2-5/16 Inch Ball
- 【OEM STANDARD】This gooseneck hitch kit is manufactured in accordance with OE specifications. Meet or exceed OEM standards and can be directly installed. The gooseneck ball can fit perfectly for select Chevrolet, Ford, GMC and Nissan Titan XD puck systems.
- 【COMPATIBLE MODELS】Directly fit for 2013-2025 Ford F-250 Super Duty/ F-350 Super Duty/ F-450 Super Duty; For 2016-2025 Chevrolet Silverado 2500 HD/ Silverado 3500 HD; For 2016-2025 GMC Sierra 2500 HD/ Sierra 3500 HD and 2016-2024 Nissan Titan XD (Notes: Requires Chevrolet, Ford, GMC or Nissan puck system for installation). Please refer to your user manual before purchasing to ensure compatibility. (Replace Part Number: 60692)
- 【UPGRADED QUALITY】This gooseneck hitch ball kit can provide excellent performance and long service life. Cast steel anchors with durable carbide black powder coat finish. Forged and machined gooseneck ball with chrome-plated finish. Rubber hole cover helps prevent corrosion and enbris ball hole. Heavy duty construction capable of 30,000 lbs. GTW and 7,500 lbs. vertical load.
- 【EASY TO USE】Our gooseneck trailer hitch ball kit is the same size as the original parts (60692), you can directly install it yourself and use it for select Chevrolet, Ford, GMC and Nissan Titan XD puck systems. It saves you the time of buying back and forth, and also helps you save money.
- 【100% SATISFACTION SERVICE】If you have any questions or dissatisfaction, please email us and we will help you solve it perfectly - 36 Months Warranty & 24 Hours Service.
Bestseller No. 9
Mepareri Universal 30,000 lbs Gooseneck Ball Plate Fit for All Standard 5th Wheel Rails Gooseneck Adapter Hitch
- Product Introduction:Universal gooseneck ball plate,can be used with any standard fifth wheel track,mainly used to tow trailers with gooseneck tubes,such as livestock trailers and equipment trailers.
- Product Advantage:This gooseneck hitch has passed specification testing,allowing you to use it safely and with peace of mind.Its rated maximum GTWR is 30000 pounds(tongue width is 7500 pounds),so please do not exceed the traction capacity recommended by the vehicle manufacturer when using it.
- Offset Dimension:The fifth wheel hitch moves the trailer pivot point back 2" to increase the cab gap.
- High Quality Material:The 5th wheel gooseneck adapter comes with a 2-5/16" heat treated ball,with a durable black powder coating on the surface,which can be used normally even in extreme weather conditions.
- Installation Details:The product is equipped with 4 fixed pins,which can be quickly installed and removed in a few minutes. For more secure use,we have added safety chain connection slots at both ends of the hanging device.
Bestseller No. 10
Heavy Duty Round Tube Gooseneck Trailer Coupler with Load Pin, 2-5/16" Ball Size Capacity 30000 LBS Adjustment 8", Black
- Fits for 2-5/16" ball, capacity 30000 LBS including the Load-bearing pin
- Range of vertical adjustment: 8"
- Height: Retracted: 30" Extended: 38"
- Outer tube diameter: 4-1/2", Inner tube diameter: 4"
- We will respond within 24 hours and provide professional customer support
Last update on 2025-04-15 / Affiliate links / Images from Amazon Product Advertising API
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