Water Leak into Interior, and/or Various Electrical Concerns, Liftgate Actuator Noisy or Inoperative – 2017-2021 Cadillac GMC

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NHTSA ID Number: 10198851

Manufacturer Communication Number: 19NA167

 

Summary

This service bulletin provides repair information to correct a customer concern of a water leak into interior, and/or various electrical concerns, liftgate actuator noisy or inoperative.

 

 


12 Affected Products

Vehicles

MAKE MODEL YEAR
CADILLAC XT5 2017-2021
CADILLAC XT6 2020-2021
GMC ACADIA 2017-2021

 


Condition

Some customers may comment on seeing water leak into the interior, or wet carpet. This condition could occur at either the front and/or rear, and on the right and/or left side.

Some electrical concerns or issues may occur such as power locks cycle or are inoperative after a car wash or rain in the XT5 and Acadia, or the liftgate actuator may be noisy or inoperative in an XT6.

 

Cause

The cause of the condition may be possible “pin hole” voids in the roof panel to outer ring laser braze and seam sealer. The pin holes are most commonly found near the top of the windshield at the A-pillars, or the top of liftgate near the D-pillars. Examples of the leak areas are shown below.

 

Correction

Following the Service Procedure below, inspect the forward and rear laser braze corners of the roof ditch, at the upper windshield and rear liftgate areas.

 

Parts

Description Part Number
Kent Automotive High-Tech™ Clear Seam Sealer P10200
Wurth Euroseal Gel Clear (5 oz/148 ml) 18920104
Wurth Euroseal Gel Clear (5 oz/148 ml) (Canada) 892.0104
PAINT, TOUCHUP TUBE See EPC

 


 


1 Associated Document

Manufacturer Communications

Bulletin No.: 19-NA-167
Date: May, 2021

https://www.nhtsa.gov/recalls?nhtsaId=10198851

MC-10198851-9999.pdf 184.974KB

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NHTSA ID Number: 10163893

Manufacturer Communication Number: 19NA167

 

Summary

This technical bulletin provides repair information to correct a customer concern of a water leak into interior, and/or various electrical concerns, liftgate actuator noisy or inoperative.

 

1 Associated Document

Manufacturer Communications

Bulletin No.: 19-NA-167
Date: August, 2019

https://www.nhtsa.gov/recalls?nhtsaId=10163893

MC-10163893-9999.pdf 241.129KB

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Last update on 2024-02-03 / Affiliate links / Images from Amazon Product Advertising API

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