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NHTSA ID Number: 10161922
Manufacturer Communication Number: 19NA111
Summary
This technical bulletin provides repair information to correct a customer concern of hearing a ticking noise coming from upper B-pillar area.
1 Affected Product
Vehicle
| CHEVROLET | BLAZER | 2019 |
SEOCONTENT-START
Bulletin No.: 19-NA-111
Date: May, 2019
Service Bulletin
TECHNICAL
Subject: Ticking Noise from Upper B-Pillar Area
| Brand: | Model: | Model Year: | VIN: | Engine: | Transmission: | ||
| from | to | from | to | ||||
| Chevrolet | Blazer | 2019 | 2019 | All | All | ||
| Involved Region or Country | North America, N.A. Export Regions |
| Additional Options (RPOs) | |
| Condition | Customers may comment of hearing a ticking noise coming from the B-pillar area. Condition can be on either on the driver or passenger side of the vehicle, but is most commonly heard on the driver side. |
| Cause | The cause of the condition may be a sheet metal surface to surface contact, between the inner panel and the sheer plate, located behind the upper trim panel on the B-pillar. |
| Correction | Verify which side, or possibly both, is affected by the condition, and repair following the steps in the Service Procedure below. |
Service Procedure
5336797
- Remove the center pillar upper trim panel (1) on the affected side. Refer to Center Pillar Upper Trim Panel Replacement, in SI.
5336799
- Pulling the seat belt aside, locate the 2 holes (1) in the center pillar. Note that at each hole, an inner sheet metal shear plate is visible.
clearance between the inner shear plate and inner sheet metal, to avoid the rub condition.
5336851
- Using a hammer and punch at the first hole location, tap the inner shear plate away from the inner panel to increase clearance. Repeat at the second hole location.
- As a pre-check, insert a trim stick into each hole,and wiggle back and forth to verify noise has been eliminated.
- If affected, repeat steps # 1–4 on the opposite side.
- Before reinstalling the trim panel(s), road test the vehicle to ensure the ticking condition is eliminated.
- Reinstall the center pillar upper trim panel(s), once repair has been confirmed. Refer to Center Pillar Upper Trim Panel Replacement, in SI.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.
| Labor Operation | Description | Labor Time | |
| 1481208* | R & R Center Pillar Upper Trim Panel, Increase Sheet Metal Clearance | 0.5 hr | |
| Add | Repeat Repair on Opposite Side | 0.3 hr | |
| *This is a unique Labor Operation for Bulletin use only. | |||
| Version | 1 |
| Modified | Released May 17, 2019. |
SEOCONTENT-END
Bulletin No.: 19-NA-111
Date: May, 2019
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Bulletin No.: 19-NA-111
Date: May, 2019
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