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NHTSA ID Number: 10161930
Manufacturer Communication Number: 16NA331
Summary
This warranty administration bulletin provides the information on General Motors Tire Warranty Policies and Procedures for Low Cab Forward Medium Duty Trucks (US Medium Duty Dealers Only).
13 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| CHEVROLET | 3500 | 2016, 2018 |
| CHEVROLET | LOW CAB 4500 | 2017 |
| CHEVROLET | LOW CAB 5500 | 2017 |
| CHEVROLET | SILVERADO 3500 | 2016-2020 |
| CHEVROLET | SILVERADO 4500HD | 2019-2020 |
| CHEVROLET | SILVERADO 5500HD | 2019-2020 |
SEOCONTENT-START
Bulletin No.: 16-NA-331
Date: May, 2019
Service Bulletin
WARRANTY ADMINISTRATION
Subject: General Motors Tire Warranty Policies and Procedures for Low Cab Forward Medium Duty Trucks (U.S. Medium Duty Dealers Only)
| Brand: | Model: | Model Year: | VIN: | Engine: | Transmission: | |||
| from | to | from | to | |||||
| Chevrolet | Low Cab Forward
Medium Duty Trucks |
2016 | 2020 | All | All | |||
| Involved Region or Country | U.S. Dealers Only |
| Information | General Motors is providing this bulletin to outline the Tire Warranty Policies and Procedures for 2016 and newer Chevrolet Low Cab Forward Medium Duty Trucks. |
Tire Warranty
What is Covered
For two (2) years, or 24,000 miles (whichever occurs first) : If any tire originally equipped on the truck is defective (Please see below for what is not covered), the tire will be repaired or replaced by an authorized tire dealer.
What is NOT Covered
The tire warranty does not cover normal tire wear or damage caused by road hazards, lack of maintenance, improper use of tire chains, alterations, overloading or vandalism.
Tire Warranty Policy
Tire Serial Number
All tires have serial numbers, which are recorded when installed onto a vehicle during production. In this manner, every tire can be matched to the Vehicle Identification Number (VIN). Only tire serial numbers associated to a VIN at the time of production are considered original equipment.
This warranty coverage is for the tires as installed to the original VIN at the time of production. If any tire is moved from one vehicle to another, it is considered an alteration and is no longer covered under the tire warranty.
Determining a Defect
Chevrolet Medium Duty dealers are not authorized by General Motors to determine if a tire has failed as the result of a defect. Only an authorized tire manufacturer representative can make that assessment. The tire manufacturer representative must inspect the suspected defective tire(s) to make the determination. If the tire manufacturer representative determines that a tire is not defective, it will not be covered under the General Motors tire warranty. General Motors will only honor warranty claims for tires that have been determined defective directly by the tire manufacturer representative.
Dealers are required to follow the procedure below when administering the GM Tire Warranty. Failure to comply with this procedure will result in claim denial and/or charge-back.
Procedure
When a tire is suspected to be defective, follow these steps:
- Inform the customer that warranty coverage will not be determined until the tire is deemed defective by an authorized tire manufacturer representative. If it is determined not to be a defect, all costs will be paid by the customer.
4587916
- Determine the manufacturer of the tire installed on the vehicle and record the tire serial numbers (you may also request this from the tire shop).
- Sublet the vehicle to the local authorized tire manufacturer facility for tire inspection and serial number confirmation.
For the location nearest to your dealer, please use the store locator at the appropriate tire manufacturer website.
- yokohamatire.com
- bridgestonetire.com
- continentaltire.com
- Receive the inspection results from the tire manufacturer representative. Be sure that the inspection results include the tire serial number.
- If the tire manufacturer representative determines there is a defect, some or all of the costs for the tire repair will be absorbed by the tire manufacturer. Tire manufacturers have varying policies regarding prorated reimbursement based on remaining useful tire life, which may affect the level of coverage from the tire manufacturer. Any reasonable outstanding balance for the repair or replacement of a defective tire may be submitted to General Motors for reimbursement as a sublet up to 2 years or 24,000 miles, whichever comes first.
- If the failure is determined NOT to be caused by a defect, any inspection costs and repair/ replacement costs will be the responsibility of the customer.
Warranty Transaction Submission Information
For vehicles covered under warranty with a confirmed tire defect, dealers should use the information below to submit a warranty transaction for any costs NOT covered by the tire manufacturer up to 2 years or 24,000 miles, whichever comes first.
The original sublet bill (which includes tire serial numbers) must be attached to the job card and retained in the vehicle history file. Dealers can submit up to
$25.00 for administration of a Tire Warranty sublet.
| Tire Brand | Labor Operation | Description | Net / Admin Allowance | |
| Yokohama | E0425 | Tire Warranty | $25.00 | |
| Bridgestone | E0425 | Tire Warranty | $25.00 | |
| Continental | E0425 | Tire Warranty | $25.00 | |
| Version | 2 |
| Modified | Released September 29, 2016.
Revised May 07, 2019 – Added 2018 – 2020 Model Years. |
SEOCONTENT-END
Bulletin No.: 16-NA-331
Date: May, 2019
https://www.nhtsa.gov/recalls?nhtsaId=10161930
https://static.nhtsa.gov/odi/tsbs/2019/MC-10161930-9999.pdf
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Bestseller No. 1
AstroAI Tire Inflator Portable Air Compressor Air Pump for Car Tires - Car Accessories, 12V DC Auto Pump with Digital Pressure Gauge, 100PSI with Emergency LED Light for Bicycle, Balloons
- TOUGHULTRA TECHNOLOGY, ENHANCED DURABILITY: This tire inflator is manufactured with AstroAI’s unique ToughUltra technology, so all of its core parts, including its cylinder, motor gears, and connection rod, are built using a powder metallurgy integrated molding technique. This revolutionary manufacturing process greatly enhances the inflator’s durability and increases its service life by 30%.
- PROGRAMMABLE INFLATION: Use the "M" button to set your desired pressure unit, and then press the "+" and "-" buttons to set the desired pressure. The air compressor will automatically shut off when it reaches the pre-set pressure (Please make sure the pressure you set is higher than the current pressure of your tire).
- COMPACT SIZE & EASY TO STORE: Featuring a lightweight and compact design, this handy and portable tire inflator can easily fit into glove compartments, seats, trunks, and more. When it isn’t being used, it’s almost unnoticeable.
- SMART PRESET & AUTO OFF: The tire inflator’s digital screen provides accurate readouts and 4 pressure units to choose from while its independent buttons allow for intuitive control. You can easily preset the tire pressure and not worry about constantly monitoring it, this smart inflator will automatically shut off once it reaches the desired pressure.
- EASY NIGHTTIME USE: Equipped with a backlit screen and a flashlight, this tire inflator brings convenient use, even in dim environments. Its independent LED Button enables one-press flashlight operation. Great gifts for men and women.
SaleBestseller No. 2
ROCGORLD R8 Tire Inflator Portable Air Compressor, DC 12V Air Compressor Portable with Large Dual Digital Screen, 3X Faster Inflation Air Pump for Car, Bike, Ball, Motor
- Fast-Inflation & Compact: Our compact and lightning-fast upgrade to the popular R7 air compressor portable. With a powerful 40L/Min cylinder, this air pump for car can inflate a tire (215/50 R17) in under a minute (26-35PSI) and even Tesla tires (235/40 R19) in just 1.5 minutes (28-36PSI). Say goodbye to slow and cumbersome inflation processes - This 150PSI tire inflator portable air compressor offers a smoother, faster solution for all your inflation needs.
- Dual Digital Display: A whole new experience our portable tire inflator with a dual digital LED display showing real-time and preset pressure values, product status, and possible errors. The advanced chip ensures safe inflation with accurate pressure control and monitoring. Say goodbye to guesswork and hello to convenience with our user-friendly car tire inflator.
- Long-Lasting Durability: Our 12v air compressor is built for long-lasting durability with high-quality materials and optimal cooling system. It has a sturdy structure and comes with a 10FT power cord and 2FT hose made from premium materials that won't easily get damaged from folding or bending. Invest in worry-free use with our dependable car air compressor.
- Simplicity with Auto-Stop: Only three steps- connect, preset, and start; It also features auto-shutoff and a memory function for easy one-key use next time. it's easy to use even if you have not used similar tire air compressor before. Plus, it's an emergency device with three light modes for nighttime use. This air compressor tire inflator is suitable for cars, EVs, motorcycles, bicycles, basketballs, and soccer balls.
- What Will You Get: Get the perfect gift for men and women - the R8 car tire pump! It's compact, measuring 2.79 x 4.92 x 6.49 inches, and comes with a carrying bag for easy storage and transport. In the box, you'll find a 12v tire inflator, Carrying Bag, Schrader-Presta Valve, Fuse, Needle Valve, Extension Nozzle, Wire, and User Manual. Rest assured that your purchase is covered by a two-year warranty, and don't hesitate to contact us with any questions - we'll get back to you promptly!
SaleBestseller No. 3
CRAFTSMAN V20 Tire Inflator, Portable Air Compressor, 3 Modes: Cordless, 120V Corded, and 12V Car Adapter, Air Pump, Battery Sold Separately (CMCE520B)
- LOW VOLUME OUTPUT: High pressure of air compressor tire inflator allows you to quickly inflate anything from a tire to an air mattress
- ULTIMATE CONVENIENCE: Digital tire inflator comes with 3-power sources including V20 20V MAX* battery, AC wall plug, or 12V car adapter plug
- AUTOMATIC SHUTOFF: Portable tire inflator for car allows you to set your PSI and the unit will shutoff once it is reached
- EASY READ DISPLAY: Digital PSI gauge
- 3 Year Limited Warranty, refer to "Warranty & Support" section below for full details
SaleBestseller No. 4
AVID POWER Tire Inflator Portable Air Compressor, 20V Cordless Car Tire Pump, Rechargeable Battery Powered Air Compressor w/12V DC Adapter, Digital Pressure Gauge
- [Auto Shut Off] Simplicity meets functionality. AVID POWER car air pump provides you with rest-assured using experience based on the auto shut-off function. Preset the desired pressure level and start inflating job. The car air compressor will shut off automatically at the desired level. There is no need to worry about over inflating, the accuracy of the indicated pressure is +/- 1 PSI.
- [Dual Power Supply] 20V rechargeable Li-ion battery pack power supply and DC 12V power supply makes the inflation more easily. You don't have to worry about running out of the battery during the trip with the alternate power source of 12V DC adapter. A great solution for emergency on the way.
- [Fast Inflation & Ergonomics] High-quality materials were sourced for this tire compressor as it can inflate a 195/60 R14 no gas tire in 3 mins and a 215/60 R16 no gas tire in 5 mins. Ergonomics shape design makes it easy and comfort to use either put it on the ground or hold in hand while inflating. Built-in LED lights up while the air inflator is working, illuminates dark working place.
- [Multipurpose] This portable tire inflator is compatible with cars, motorcycles, bicycles, sport balls and inflatable pool toys, etc. Note: It's not suitable for large truck tires.
- [What You Would Get] A cordless tire inflator, 20V Lithium-ion battery pack, 12V car power adapter, battery charger, 3 nozzles, user manual and a tool bag for easy storage.
SaleBestseller No. 5
NUSTE Tire Inflator Portable Air Compressor, 20000mAh Battery & 12V DC Air Pump for Car Tires With Tire Pressure Gauge, 150PSI Car Tire Inflator With LED Light for Motorcycle, Car, Bike, Ball
- 𝟒𝟎𝐒 𝐅𝐚𝐬𝐭 𝐈𝐧𝐟𝐥𝐚𝐭𝐢𝐨𝐧 & 𝐌𝐚𝐱 𝟏𝟓𝟎 𝐏𝐒𝐈-The car tire pump uses the 2024 upgraded version of the 22mm alloy air cylinder, which can provide a maximum pressure of 150 PSI and an airflow of 36L/Min! In 40s, the car tire inflator can inflate a tire from 30 to 36 PSI, and in 6 minutes, it can fully inflate a tire from 0 to 36 PSI. Car inflator pump can inflate all kinds of car tire, bicycle, motorcycle, ball and other inflatable product, it's your essential gadget for traveling!
- 𝟐𝟎𝟎𝟎𝟎𝐦𝐀𝐡 𝐁𝐚𝐭𝐭𝐞𝐫𝐲 & 𝟏𝟐𝐕 𝐃𝐂 𝐃𝐮𝐚𝐥 𝐏𝐨𝐰𝐞𝐫-The portable tire inflator offers dual power supply, allowing seamless switching between cordless and electric inflation. With built-in 20000mAh battery, the pump can inflate 8 car tires, 15 motorcycles, 24 bike tires, and other inflatable. When the battery depletion, digital tire inflator includes a 9.8 Ft DC 12V power cord, enabling you to power it from your car. When it fully charged, displays 3 charging bars, not 4 bars.
- 𝐋𝐂𝐃 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐃𝐢𝐬𝐩𝐥𝐚𝐲 & 𝐀𝐮𝐭𝐨 𝐒𝐡𝐮𝐭 𝐎𝐟𝐟-Large LED screen display with pressure gauge, you can easy to read real time pressure. 4 units to choose: PSI, KPA, BAR, KG/CM². 4+N preset inflation modes: bike, motorcycle, car, ball, and custom. The custom mode allows you to set the pressure value based on the inflation object to meet your various inflation needs. Automatically shut off when preset value is reached. (※ Before use, please remove the screen protective film.)
- 𝐌𝐮𝐥𝐭𝐢𝐟𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐀𝐢𝐫 𝐂𝐨𝐦𝐩𝐫𝐞𝐬𝐬𝐨𝐫 -Cordless tire inflator is not only a great inflator, but also a multifunctional emergency tool. It features a top-mounted LED light for inflation or tire changing in the dark, along with a 5V/2A USB output port that allows electric air pump to double as a 20,000mAh backup power bank for your phone and other electronic devices. This versatility makes it an ideal portable tool. It’s a must-have car accessory for your outdoor adventures.
- 𝐏𝐨𝐫𝐭𝐚𝐛𝐥𝐞 & 𝐂𝐨𝐦𝐩𝐚𝐜𝐭 𝐃𝐞𝐬𝐢𝐠𝐧-The bike air pump adopts a compact cordless design and is compact in size. The back dense storage design ensures that the car accessories can be neatly stored, eliminating the risk of misplacing them. The auto air pump is equipped with a storage bag can be conveniently stored in the car, bike or backpack, easy to use at any time. Not only a perfect gift for men, women, boyfriends, husband, but also a funny gift for Father's Day, Mother's Day.
SaleBestseller No. 6
EPAuto 12V DC Portable Air Compressor Pump, Digital Tire Inflator
- Convenience: Plug directly into Cigarette Lighter Socket of your Vehicle. 12VDC, 10 to 15 amps, 120 to 180W. Equipped with 12V-DC Cigarette Lighter Socket Plug, NOT 110V AC plug.
- Multiple Uses: Inflate tires on cars, bikes, sedan and midsize SUV. (Engine size under 3.5 liter) Universal valve connector for schrader valve is ready to use. Additional adapters include needles value (for basketball, balls), short cone/long cone adapters (for inflatable kayak, swimming pool accessories, etc)
- Capacity: Does NOT Support truck tires, for instance: light truck tires (LT), heavy duty truck tires or any truck tires.
- Easy to Read: 4 Display Units: PSI, KPA, BAR, KG/CM; LED FLASHLIGHT: Bright Torch
- Prevent Over Inflation: Auto shut off when reaching the desired tire pressure. Overheat protection shuts off automatically when overloading. USPTO Patent NO:D875,788
SaleBestseller No. 7
TEMOLA Tire Inflator Portable Air Compressor, Powerful Cordless Tire Inflator with LED Light, Mini Air Pump Car Accessories Essentials for Men, Tire Pump with Pressure Gauge for Car Bicycle (Black)
- SIMPLE AND FAST: The mini car air compressor is very easy and convenient to use. All you need to do is connect the pump to the valve, press the start button and it will start inflating. The tire inflator portable air compressor can inflate a 195/55/R15 auto tire from 0 to 35psi in 5 minutes, and the pump will automatically shut off when the air compressor reaches the preset pressure.
- DUAL POWER SUPPLY MODE: The TEMOLA portable air compressor is equipped with a dual power supply, so you can switch between cordless and electric inflation at any time. The electric air pump has a built-in rechargeable 2000mAh*2 battery and can be used to inflate the automotive directly after a full charge. You don't need to worry if the battery runs out on the road because the air compressor portable comes with a 12V DC power cord for Road Rescue emergencies.
- MULTI-ACCESSORIES: The cordless tire inflator is suitable for filling any Presta Valve Adapter on cars, SUVs, motorcycle, and bicycles, in addition to which the air compressor accessories comes with 3 additional nozzles (including needle valve adapter, air nozzle cone, and Schrader Valve Adapter). Cater to your various inflatable needs such as sports balls, air mattresses, pool toys, and other inflatable equipment.
- DISPLAYS AND LED LIGHTS: The Air pump for car tires displays PSI, BAR, KPA, and KG/CM² and contains an ultra-bright display that makes it easy to use even at night. To properly address night time filling work, the tire repair kit is equipped with an LED lighting function with independent switch control for emergency use.
- EASY TO CARRY: With its compact design of 6.9 * 3 * 2.2 inches, you can store the mini air pump in your backpack, pocket, or anywhere in your vehicle and take it out whenever you want. In addition, there is a USB output port at the bottom that can be used as an emergency support for your mobile phone, bringing you convenience on the go!
SaleBestseller No. 8
Tire Inflator Portable Air Compressor, 2X Faster Portable Air Pump with 25000mAh Battery, 150PSI Cordless Air Pump for Cars, Bike & Motorcycle Tires, Ball
- 【Quick and Efficient Inflating】KUXISA air compressor is equipped with a high-performance chip, providing high-speed airflow. Tire inflator can quickly inflate vehicle tires within a few minutes, with precision accuracy up to 150 PSI. Portable air pump for cars, bikes & motorcycle tires, balls, making daily life and travel more convenient.
- 【4+N Smart Mode】The portable air compressor has four types of pressure measurement units: PSI, KPA, BAR, and KG/CM ²; four preset inflation modes: bicycle, motorcycle, car, and ball. The fifth manual mode can also set the pressure value based on the inflation object to meet various inflation needs. It facilitates daily life and travel.
- 【Accurate LCD Screen & Automatic Stop】The large LCD display shows preset values and real-time pressure values, making it easy to observe and operate at any time. At the same time, it can preset and monitor tire pressure, and automatically turn off when the set pressure is reached, preventing excessive inflation.
- 【Multifunctional Emergency Tools】In addition to serving as an inflation pump, it is also a multifunctional emergency tool. It has an LED light with three modes at the top, which can be used to illuminate in the dark or warn other vehicles at night. The top also includes a 5V/2A USB output/input port, allowing it to serve as an emergency power source for electronic devices.
- 【Portable Design】The portable air pump adopts a compact cordless design, which is compact and convenient to carry. It is equipped with a storage bag that is easy to store in the car, bike rack, or backpack, making it perfect for use on the travel or at home. With multiple attachments included, the KUXISA cordless tire inflator is a must-have for drivers, cyclists, and adventurers.
Bestseller No. 9
AstroAI Tire Inflator Portable Air Compressor Pump 150PSI 12V DC/110V AC with Dual Metal Motors &LED Light，Automotive Car Accessories&Two mode for car, bicycle tires and air mattresses.
- 12 V DC/120 V AC Dual Power: The AstroAI Tire Inflator features dual power supplies, compatible with 12 V car cigarette lighters and 120 V household outlets, convenient for both home and travel use. The AstroAI Tire Inflator can easily switch between high-pressure and high-current inflation modes. High-pressure mode inflates car, bicycle and motorcycle tires along with sports equipment and other small inflatables. Large-volume mode inflates bigger low-pressure objects like air mattresses
- Revolutionary OmniVent Dissipation: AstroAI's OmniVent Technology represents a robust redesign of the heat dissipation system, which includes axial flow fan blades and re-engineered air ducts, allowing for faster heat dissipation, extending the pump's continuous working time and lifespan.
- Fast Inflation & 15-Minute Continuous Work: With dual metal motors and a metal cylinder, the tire inflator can continuously work for up to 15 mins. Large-volume mode provides a maximum inflation rate of 350 L/min, quickly inflating large items. High-pressure mode pumps up to 150 PSI, inflating a flat tire from 0 PSI to 36 PSI in 6 minutes. Compatible with cars, bikes, sedans and mid-sized SUVs. NOTE: This pump is incompatible with heavy-duty trucks.
- Easy Operation & LED Light: This tire inflator is equipped with an LED light which provides excellent illumination at night.And a screen that displays the preset and current tire pressure. The inflator will automatically shut off once reaches the preset pressure. The power cut memory function will automatically record the last set pressure and reapply it on the next inflation. The individual silicone buttons make the pump easier to use. There are four pressure units that can be displayed.
- Convenient & Easy Storage: This tire inflator is equipped with an air hose compartment, allowing for easy storage of the power cord. Package Includes: Tire inflator, AC/DC power cord, 2*air nozzles, 1*needle valve adapter, 1*replacement fuse, 1*Presta to Schrader adapter and a user manual.Christmas Gift
SaleBestseller No. 10
NUSTE Tire Inflator Portable Air Compressor, 25000mAh Air Pump - Car Accessories,150PSI Cordless Bike Pump with Digital Pressure Gauge with LED Light for Bicycle, Balloons
- ☀【150 PSI Fast Car Tire Inflator】This portable air compressor provides a maximum pressure of 150 PSI and an airflow of 35L/Min. It is equipped with a high-performance chip for quick tire inflation. So you just fill a small car tire (30-36 PSI) in 40 seconds. Also it allows you to preset and monitor real time tire pressure value. It would automatically shutting off when the desired pressure is reached, which providing a safe and reliable user experience.
- ☀【Large Capacity Battery】The air pump has a built-in 25000mAh rechargeable battery, eliminating the need for an external power source when operating the portable air compressor for tire inflation. It can work continuously for 1-2 hours, making it the optimal choice for travelers. Additionally, the built-in fan provides efficient heat dissipation, quickly cooling down the inflator and preventing burns.
- ☀【Large Display Screen】This air pump is equipped with a dual digital LCD screen, featuring a large display that simultaneously shows real-time pressure and preset values (with an accuracy of +/- 1 PSI), making it easy to read and observe tire pressure. It also offers convenient options for selecting inflation modes: bicycle, motorcycle, car, ball, and custom mode. Four units of measurement are available: PSI, KPA, BAR, and KG/CM².
- ☀【Portable and Multifunctional】This portable tire inflator can be easily placed in a car, backpack, or bicycle. During mountain exploration, it can also serve as a flashlight. When your phone is dead, it can be used to charge your phone.
- ☀【Package Includes】1 NUSTE digital tire inflator, 1 air hose with Schrader valve, 1 DC power cord, 1 USB-C charging cable, 1 universal nozzle cone, 1 needle adapter, 1 Presta adapter, 1 storage bag, and 1 user manual. We provide a 3-year warranty, and if you have any questions or concerns, please feel free to contact us.
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