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NHTSA ID Number: 10178272
Manufacturer Communication Number: 20NA115
Summary
This technical bulletin provides a procedure to replace the radio amplifier antenna if there is a condition of Poor Remote Keyless Entry (RKE) Fob or Passive Unlocking Range due to a internal concerns within the antenna.
18 Affected Products
Vehicles
MAKE | MODEL | YEAR |
CADILLAC | ESCALADE | 2018-2020 |
CADILLAC | ESCALADE ESV | 2018-2020 |
CHEVROLET | SUBURBAN | 2018-2020 |
CHEVROLET | TAHOE | 2018-2020 |
GMC | YUKON | 2018-2020 |
GMC | YUKON XL | 2018-2020 |
SEOCONTENT-START
Copyright 2020 General Motors LLC. All Rights Reserved.
Service Bulletin Bulletin No.: 20-NA-115
Date: June, 2020
TECHNICAL
Subject: Poor Remote Keyless Entry (RKE) Fob or Passive Unlocking Range
This bulletin replaces PIT5665. Please discard PIT5665.
Brand: Model:
Model Year: VIN: Engine: Transmission:
from to from to
Cadillac Escalade Models
Chevrolet 2018 2020 All All
Suburban
Tahoe Models
GMC Yukon Models
Involved Region or Country North America
Condition
Some customers may comment on poor remote keyless entry (RKE) range (less than 20
feet (6 Meter)..
Some customers may comment that the RKE fob must be held next to the driver’s door
handle before the doors will unlock when passively attempting to unlock the door.
Cause This may be caused by an internal fault within the Radio Antenna Amplifier.
Correction If you encounter a vehicle with the above concern complete the following:
Page 2 June, 2020 Bulletin No.: 20-NA-115
Service Procedure
Replace the Radio Antenna Amplifier. Refer to Radio
Antenna Amplifier Replacement within SI.
Parts Information
Causal
Part
Description Part
Number
Qty
X AMPLIFIER,RDO
ANT(LABELED
84693386,
84518146)
84693386 1
X AMPLIFIER,RDO
ANT(LABELED
84693387,
84518147)
84693387 1
X AMPLIFIER,RDO
ANT(LABELED
84693388,
84719670)
(ACDelco
#84693388)
84693388 1
X AMPLIFIER,RDO
ANT(LABELED
84693389,
84719669)
84693389 1
Warranty Information
For vehicles repaired under warranty, use:
Labor Operation Description Labor Time
3420600 Radio Antenna Amplifier Replacement Use Published Labor
Operation Time
Version 1
Modified Released June 04, 2020
GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION
SEOCONTENT-END
1 Associated Document
Manufacturer Communications
Bulletin No.: 20-NA-115
Date: June, 2020
https://www.nhtsa.gov/recalls?nhtsaId=10178272
NHTSA ID Number: 10156932
Manufacturer Communication Number: PIT5665
Summary
This Preliminary information communicates customers may comment on poor remote keyless entry (RKE) range (less than 20 feet.) Some customers may comment that the RKE fob must be held next to the driver door handle before the doors will unlock when passively attempting to unlock the door. The Radio Antenna Amplifier may be causing the range issue.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5665
Published date: 03/14/2019
https://www.nhtsa.gov/recalls?nhtsaId=10156932
MC-10156932-9999.pdf 394.414KB
“This site contains affiliate links for which OEMDTC may be compensated” |
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- 24/7 Customer Service.
- 90 Days Warranty.
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