Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management – GM Passenger Cars and Light Duty Trucks

2020 Chevrolet Camaro

NHTSA ID Number: 10183780 Manufacturer Communication Number: 060089026Q   Summary This warranty administration bulletin provides information on Warranty Administration – Customer Concern Not Duplicated (CCND) Labor Operation Numbers.   SEOCONTENT-START     Service Bulletin Bulletin No.:    06-00-89-026Q Date:      October, 2020   WARRANTY ADMINISTRATION Subject:        Warranty Administration – Customer Concern Not Duplicated (CCND) Labor Operation Numbers Models:        2021 … Read more

Lock Indicator Flickers And Unable To Clear DTC B2625 After Repairs Are Completed – 2013-2019 Cadillac ATS

2013 Cadillac ATS

NHTSA ID Number: 10160995 Manufacturer Communication Number: PIC5733C Summary This Preliminary Information communication provides information to the technician about vehicles with a Diagnostic Trouble Code B2625 Symptom Code 02. Technician should not replace the Body Control Module for this concern. Technician should disconnect the battery negative terminal for 30 seconds. Technician can now reconnect the battery. The … Read more

Rear View Mirror and Camera Loose – 2013-2016 Buick Cadillac Chevrolet GMC

2016 Chevrolet Silverado

NHTSA ID Number: 10201125 Manufacturer Communication Number: PI1187C   Summary Information on Inside Rear view Mirror and Camera Loose   Some customers may comment that the inside rear view mirror or front camera is loose or that the mirror/camera mounting bracket is loose or has fallen off.   If a vehicle is encountered with the above condition, … Read more

Recovery Process from a Controller Reprogramming Interruption – 2015-2016 Cadillac Chevrolet GMC

2016 Chevrolet Camaro

NHTSA ID Number: 10201118 Manufacturer Communication Number: 15-NA-083   Summary Recovery Process from a Controller Reprogramming Interruption   Condition During service reprogramming of the T87 TCM, some technicians may notice the TCM may fail during the reprogramming event and become unresponsive to the Service Programming System (SPS), unresponsive to the GDS2 tool. This bulletin addresses corrective actions … Read more

Lane Keep Assist And Lane Departure Warning Functionality – 2016-2019 Buick Cadillac Chevrolet GMC

2019 Chevy Equinox

NHTSA ID Number: 10144464 Manufacturer Communication Number: PIT5481D Summary This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist.Starting with 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the … Read more