Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management – GM Passenger Cars and Light Duty Trucks

2020 Chevrolet Camaro

NHTSA ID Number: 10183780 Manufacturer Communication Number: 060089026Q   Summary This warranty administration bulletin provides information on Warranty Administration – Customer Concern Not Duplicated (CCND) Labor Operation Numbers.   SEOCONTENT-START     Service Bulletin Bulletin No.:    06-00-89-026Q Date:      October, 2020   WARRANTY ADMINISTRATION Subject:        Warranty Administration – Customer Concern Not Duplicated (CCND) Labor Operation Numbers Models:        2021 … Read more

Lock Indicator Flickers And Unable To Clear DTC B2625 After Repairs Are Completed – 2013-2019 Cadillac ATS

2013 Cadillac ATS

NHTSA ID Number: 10160995 Manufacturer Communication Number: PIC5733C Summary This Preliminary Information communication provides information to the technician about vehicles with a Diagnostic Trouble Code B2625 Symptom Code 02. Technician should not replace the Body Control Module for this concern. Technician should disconnect the battery negative terminal for 30 seconds. Technician can now reconnect the battery. The … Read more

Rear View Mirror and Camera Loose – 2013-2016 Buick Cadillac Chevrolet GMC

2016 Chevrolet Silverado

NHTSA ID Number: 10201125 Manufacturer Communication Number: PI1187C   Summary Information on Inside Rear view Mirror and Camera Loose   Some customers may comment that the inside rear view mirror or front camera is loose or that the mirror/camera mounting bracket is loose or has fallen off.   If a vehicle is encountered with the above condition, … Read more

Engine Running Rough, Poor Acceleration, Smell of Exhaust Inside Cabin, Possible P0101, P0299, P2002, P2263 or P2463 DTCs Set – 2014-2015 Chevrolet Cruze

2015 Chevrolet Cruze

NHTSA ID Number: 10201119 Manufacturer Communication Number: 15-NA-084 Summary Diagnostic Tips for Engine Running Rough, Poor Acceleration, Smell of Exhaust Inside Cabin, Possible P0101, P0299, P2002, P2263 or P2463 DTSs Set     Condition Some customers may comment on one or more of the following conditions: Engine runs rough. Poor acceleration. Smell of exhaust within vehicle. During … Read more

Grease or Sealant Visible on Steering Gear – Should Not Be Interpreted as Leak – 2014-2016 Chevrolet & GMC

2016 Chevrolet Suburban

NHTSA ID Number: 10201122 Manufacturer Communication Number: PI1002B   Summary Grease or Sealant Visible on Steering Gear – Should not be interpreted as Leak     Condition/Concern Some customers or technicians may comment on seeing grease or sealant on certain locations of the steering gear. The illustrations below include arrows showing the areas on the steering gear … Read more