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NHTSA ID Number: 10157041
Manufacturer Communication Number: PIT5236K
Summary
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors
Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
Condition/Concern
Some customers may comment of various concerns, such as OnStar is inoperative, Navigation/GPS/Compass issues, and/or that the red LED is illuminated. Upon inspection, DTC B101D will be stored in the OnStar module with a related symptom code(s).
Recommendation/Instructions
Vehicles with Gen 10 OnStar System
Step 1: If campaigns 14395 or 15086 are open in Global Warranty Global Warranty Management system, please complete the campaign and evaluate OnStar operation before continuing with this PI.
Step 2: Contact the GM TAC OnStar group with the following information (DO NOT clear the DTCs): a. OnStar Module Firmware Over-the-Air Version using GDS2.
- OnStar Module STID(OnStar Customer Identifier) located on the OnStar Module or in the related GDS2 Data List.
- The part number that is on the OnStar module or in the related GDS2 Data List.
- Have all Repair Order information ready, including the customer concern, VIN, mileage, DTCs stored, repair order number, etc. e. What is the OnStar LED status (Red, Green, Off, etc.)?
- Press the Blue OnStar Button and note the results.
- If DTC B101D 3C is stored in history, document customer’s complaint in detail:
In some cases, GM TAC may also request photos, session logs, snapshots or additional information to assist in properly diagnosing the concern.
All OnStar Systems
Start by recording the OnStar LED status, along with results from an OnStar button press and OnStar hands-free calling for inbound and outbound calls.
If DTC B101D is set as CURRENT in the VCIM with any of the symptom codes listed below (except B101D 37), replace the OnStar module.
If DTC B101D 37 is stored as CURRENT or HISTORY, please refer to the latest version of PIC5492.
If DTC B101D 39, B101D 3C, or B101D F0 are stored in HISTORY, contact GM TAC with the customer concern, this PI number, and information from the latest version of bulletin 03-08-46-004. DO NOT clear the DTCs at any point as the information in the module may be needed for root cause analysis.
If DTC B101D is set with a symptom code that is not listed below, or there is no symptom code at all, record a snapshot, session log, or picture of the DTC displayed on the screen and contact GM TAC with the customer concern, this PI number, and information from the latest version of bulletin 03-08-46-004. DO NOT clear the DTCs at any point as the information in the module may be needed for root cause analysis. Symptom Codes Currently Supported by OnStar Module
| DTC and Symptom Code | Description |
| B101D 00 | Electronic Control Unit Hardware Malfunction |
| (Only Supported on 2011 Chevrolet HHR and 2011 – 2012 Malibu) | |
| B101D 31 | Electronic Control Unit Hardware Internal Checksum Error |
| B101D 32 | Electronic Control Unit Hardware General Memory Malfunction |
| B101D 37 | Electronic Control Unit Hardware Software Malfunction |
| (Only Sets in History) | |
| B101D 38 | Electronic Control Unit Hardware Supervision Software Malfunction |
| B101D 39 | Electronic Control Unit Hardware Internal Communication Malfunction (Bluetooth with RPO UPF) |
| B101D 3C | Electronic Control Unit Hardware Internal Communication Malfunction (GPS) |
| B101D F0 | Electronic Control Unit Hardware Internal Communication Malfunction (Phone) |
| B101D F2 | Internal Communication Error WIFI |
| B101D F3 | Internal Communication Error SIM |
Parts Information
Refer to the Electronic Parts Catalog and/or Electronic Service Center Website for the appropriate OnStar Module part number based on the VIN.
721 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| BUICK | CASCADA | 2016-2018 |
| BUICK | ENCLAVE | 2008-2018 |
| BUICK | ENCORE | 2013-2018 |
| BUICK | ENVISION | 2016-2018 |
| BUICK | LACROSSE | 2006-2018 |
| BUICK | LESABRE | 2006 |
| BUICK | LUCERNE | 2006-2012 |
| BUICK | RAINIER | 2006-2007 |
| BUICK | REGAL | 2011-2018 |
| BUICK | RENDEZVOUS | 2006-2007 |
| BUICK | TERRAZA | 2006-2008 |
| BUICK | VERANO | 2012-2017 |
| CADILLAC | ATS | 2013-2018 |
| CADILLAC | CT6 | 2016-2018 |
| CADILLAC | CTS | 2006-2018 |
| CADILLAC | DTS | 2006-2011 |
| CADILLAC | ELR | 2014-2017 |
| CADILLAC | ESCALADE | 2006-2018 |
| CADILLAC | ESCALADE ESV | 2006-2018 |
| CADILLAC | ESCALADE EXT | 2007-2013 |
| CADILLAC | ESCALADE EXT 1500 | 2006 |
| CADILLAC | SRX | 2006-2016 |
| CADILLAC | STS | 2006-2012 |
| CADILLAC | XLR | 2006-2009 |
| CADILLAC | XT5 | 2017-2018 |
| CADILLAC | XTS | 2013-2018 |
| CHEVROLET | 3500 | 2016 |
| CHEVROLET | AVALANCHE | 2007-2013 |
| CHEVROLET | AVALANCHE 1500 | 2006 |
| CHEVROLET | AVALANCHE 2500 | 2006 |
| CHEVROLET | AVEO | 2006, 2009-2018 |
| CHEVROLET | BOLT EV | 2017-2018 |
| CHEVROLET | C SERIES | 2006-2009 |
| CHEVROLET | CAMARO | 2010-2018 |
| CHEVROLET | CAPRICE | 2011-2017 |
| CHEVROLET | CAPTIVA | 2008, 2012-2018 |
| CHEVROLET | CAPTIVA SPORT | 2009-2011 |
| CHEVROLET | CHEYENNE | 2017 |
| CHEVROLET | CITY EXPRESS | 2015-2017 |
| CHEVROLET | CLASSIC | 2006 |
| CHEVROLET | COBALT | 2006-2010 |
| CHEVROLET | COLORADO | 2006-2012, 2014-2018 |
| CHEVROLET | CORVETTE | 2006-2018 |
| CHEVROLET | CRUZE | 2011-2018 |
| CHEVROLET | EQUINOX | 2006-2018 |
| CHEVROLET | EXPRESS | 2006-2018 |
| CHEVROLET | F SERIES | 2006 |
| CHEVROLET | G VAN BUS | 2006 |
| CHEVROLET | HHR | 2006-2011 |
| CHEVROLET | IMPALA | 2006-2018 |
| CHEVROLET | LOW CAB 4500 | 2017 |
| CHEVROLET | LOW CAB 5500 | 2017 |
| CHEVROLET | MALIBU | 2006-2018 |
| CHEVROLET | MONTE CARLO | 2006-2007 |
| CHEVROLET | N300 | 2014-2016, 2018 |
| CHEVROLET | N300 MAX | 2017 |
| CHEVROLET | OPTRA | 2006-2007 |
| CHEVROLET | ORLANDO | 2017 |
| CHEVROLET | S10 | 2016-2018 |
| CHEVROLET | SILVERADO 1500 | 2006-2018 |
| CHEVROLET | SILVERADO 2500 | 2006-2018 |
| CHEVROLET | SILVERADO 3500 | 2006-2018 |
| CHEVROLET | SONIC | 2012-2018 |
| CHEVROLET | SPARK | 2013-2018 |
| CHEVROLET | SPARK EV | 2014-2017 |
| CHEVROLET | SS | 2014-2017 |
| CHEVROLET | SSR | 2006 |
| CHEVROLET | SUBURBAN | 2006-2018 |
| CHEVROLET | T SERIES | 2006-2010 |
| CHEVROLET | TAHOE | 2006-2018 |
| CHEVROLET | TRAILBLAZER | 2006-2009, 2017-2018 |
| CHEVROLET | TRAVERSE | 2009-2018 |
| CHEVROLET | TRAX | 2013-2018 |
| CHEVROLET | UPLANDER | 2006-2009 |
| CHEVROLET | VOLT | 2011-2018 |
| CHEVROLET | W-SERIES | 2006-2010 |
| GMC | ACADIA | 2007-2018 |
| GMC | C SERIES | 2006-2009 |
| GMC | CANYON | 2006-2012, 2015-2018 |
| GMC | ENVOY | 2006-2009 |
| GMC | ENVOY XL | 2006 |
| GMC | G VAN BUS | 2010 |
| GMC | SAVANA | 2006-2018 |
| GMC | SIERRA 1500 | 2006-2018 |
| GMC | SIERRA 2500 | 2006-2018 |
| GMC | SIERRA 3500 | 2006-2018 |
| GMC | SIERRA DENALI | 2007-2013, 2015-2016, 2018 |
| GMC | TERRAIN | 2010-2018 |
| GMC | TOPKICK | 2006-2010 |
| GMC | W-SERIES | 2006-2010 |
| GMC | YUKON | 2006-2018 |
| GMC | YUKON DENALI | 2006-2013 |
| GMC | YUKON DENALI XL | 2006-2013 |
| GMC | YUKON XL | 2006-2018 |
| HUMMER | H2 | 2006-2010 |
| HUMMER | H3 | 2006-2010 |
| ISUZU | 4500 SERIES | 2006 |
| ISUZU | ASCENDER | 2006-2009 |
| ISUZU | H SERIES | 2008-2009 |
| ISUZU | T SERIES | 2009-2010 |
| PONTIAC | G3 | 2008-2011 |
| PONTIAC | G5 | 2007-2011 |
| PONTIAC | G6 | 2006-2010 |
| PONTIAC | G8 | 2008-2010 |
| PONTIAC | GRAND PRIX | 2006-2008 |
| PONTIAC | GTO | 2006-2007 |
| PONTIAC | MONTANA | 2006-2009 |
| PONTIAC | PURSUIT | 2006-2009 |
| PONTIAC | SOLSTICE | 2006-2010 |
| PONTIAC | TORRENT | 2006-2009 |
| PONTIAC | VIBE | 2006-2010 |
| SAAB | 9-3 | 2009 |
| SAAB | 9-5 | 2009-2010 |
| SAAB | 9-7X | 2006-2009 |
| SATURN | ASTRA | 2008-2011 |
| SATURN | AURA | 2007-2010 |
| SATURN | ION | 2006-2007 |
| SATURN | OUTLOOK | 2007-2011 |
| SATURN | RELAY | 2006-2008 |
| SATURN | SKY | 2007-2010 |
| SATURN | VUE | 2006-2011 |
| SUZUKI | XL7 | 2007-2009 |
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5236J
Date: Jan-2017
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NHTSA ID Number: 10119062
Manufacturer Communication Number: PIT5236H
Summary
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5236H
Date: Oct-2016
MC-10119062-9999.pdf 101.206KB
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NHTSA ID Number: 10113973
Manufacturer Communication Number: PIT5236G
Summary
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5236G
Date: Mar-2016
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NHTSA ID Number: 10114642
Manufacturer Communication Number: PIT5236F
Summary
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5236F
Date: Aug-2015
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NHTSA ID Number: 10114639
Manufacturer Communication Number: PIT5236E
Summary
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5236E
Date: Jul-2015
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NHTSA ID Number: 10115014
Manufacturer Communication Number: PIT5236D
Summary
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5236D
Date: Jun-2015
MC-10115014-9999.pdf 106.157KB
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NHTSA ID Number: 10139361
Manufacturer Communication Number: PIT5236C
Summary
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5236C
Date: Mar-2015
MC-10139361-9999.pdf 104.465KB
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NHTSA ID Number: 10114801
Manufacturer Communication Number: PIT5236B
Summary
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5236B
Date: Dec-2014
MC-10114801-9999.pdf 100.093KB
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NHTSA ID Number: 10114760
Manufacturer Communication Number: PIT5236A
Summary
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5236A
Date: Dec-2014
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- Radio Replacement Interface With Built-In OnStar Retention, Steering Wheel Control Retention and Navigation Outputs.Fit Type: Vehicle Specific
- For Select GM Vehicles
- Retains OnStar when the factory radio is replaced
- Retains Factory Bluetooth (2009+ model vehicles)
- Retains rear seat audio controls;Retains factory BOSE audio systems
- OEM MIRROR: Master Tailgaters rear view mirrors completely replace your original rearview mirror! The included mount works with your Buick, Chevrolet, GMC, or Cadillac vehicle. A universal windshield mount is also included which allows this unit to be installed on your vehicle. It hooks into the existing wire for your OnStar services, so it will only work if you have an existing OnStar installation in your car and are paying for the OnStar service.
- LCD SCREEN: The mirror is 10.5", with a 4.3" ultra high brightness TFT LCD screen that automatically turns on to display the rear view image when your vehicle is put in reverse. It is twice as bright as standard mirrors, and the LCD display sensor adjusts the screen's brightness to the ambient light so it's easier to see, brighter when it's light outside and dimmer when it's dark out. There are also adjustable guidelines for added safety, which can be adjusted using the included remote.
- TWO VIDEO INPUTS: With 2 video RCA inputs, you are able to display 2 different types of images. One connects to video and the other connects to a backup camera (not included). HIGH QUALITY MIRROR: Our rear view mirror's glass is 4mm thick, making it clear and distortion-free/warp-free.
- ONSTAR FUNCTIONS: This rear view mirror is equipped with 3 convenient OnStar buttons with the same functions are your car's existing buttons -- hands free calling, OnStar customer service, and emergency. Your vehicle must have an existing OnStar installation and service for the buttons to work.
- CONNECT TO BACKUP CAMERA: The rearview mirror plugs into most backup cameras with RCA Inputs (Backup Camera Sold Separately). All parts needed for installation are included and easy to set up!
- ADAS Collision Avoidance Technology - The Advanced Driver-Assistance System detect nearby obstacles and alerts for safe driving. Including 5 ADAS alerts-Forward collision/Pedestrian collision/Lane departure/Headway monitoring/Forward movement
- Incredible BSD Algorithm - Intelligent blind spot detection warns of impending collisions by monitoring the dangerous blind spot area when changing lanes or reversing, effectively increasing your safety
- Excellent 4K Ultra HD Dual Camera - Equipped with 4K UHD front camera plus WDR technology, the car camera can achieve dual-vision recording and help capture key details like road signs, license plates, etc. With advanced image processing technology, the mirror dashcam effectively minimizes glare distortion from vehicles behind you or the daylight cast
- Advanced Voice Control - The voice control feature allows you to easily command the rear view dash camera by giving a voice command, ensuring safer driving. 9 voice commands allow you to start/stop recording, take a still picture etc.
- 32G TF CARD & GPS Tracking - External GPS accurately records your driving location and route information, providing more detailed and reliable evidence in case of accidents. View your driving route and tracker on the dedicated GPS player
- Radio Replacement Interface With Built-In OnStar Retention, Steering Wheel Control Retention and Navigation Outputs
- For Select GM Vehicles
- Retains OnStar when the factory radio is replaced
- Retains Factory Bluetooth (2009+ model vehicles). Reverse wire output
- Retains rear seat audio controls. Dual zone function
Dash Cam 4K Front, Built-in WiFi GPS Dash Camera for Cars, 3.2' IPS Screen Dashcam with App Control, Free 32G Card, 170°Wide Angle, 24H ParkingMode, WDR, Night Vision, G-Sensor" title="OnStar Vehicles with B101D and Symptom Codes - 2011-2017 All GM Passenger Car and Light Duty Trucks 46">
- 【4K UHD Recording Mode 】The Coolcrazy N7 dash camera reduced shooting blind spots with car dash cam footage in stunning 4K high resolution.The 4K single dash cam front with super night vision and provides expansive field of view and crisp images & videos. Used the advanced sensor and 170° wide-angle lens capture the vehicle number plates and road signs ; Provides high-quality evidence record an accident.Note: Please use the car charger included in the product package.
- 【Crystal Night Version with WDR】Dash cams adopts an ultra-large F2.0 aperture and 4 layers lens increase more light intake,In extreme dark scenarios,with WDR (Wide Dynamic Range) technology,automatically balance exposure level.Even in the low-light and high-speed driving scenarios conditions,dashcams for cars ensures precise license plate recognition,UHD recordings,restores 4K-level details, ensuring clear night shots.
- 【GPS Tracking,Wi-Fi & APP Control】 COOLCRAZY N7-4k dash cam has built-in GPS, which records and allows you to view real-time live speed and compass on the LCD,and records precise driving routes,locations.Car on-dash mounted cameras comes built-in 2.4G WiFi,the App suit for all Android & iOS smart phones.With our advanced dashboard camera APP,you can select the resolution: 4k/2k to record videos,download it directly to your phone,share travel scenery & highlight moments to your social media.
- 【Accident Lock & 24/7 Parking Monitor】 ①G-sensor--Automatically record emergency situation & videos saved.Safely locked to prevent an overwrite.②Loop recording--Automatically overwrites the oldest videos with the latest ones,when TF card is full.It supports U3 Class 10 Micro SD Card,support 128 G Max (not included).③24H Record/Time Lapse-dash cam 4k capture & record to provide evidence anytime.【Note】:24H Parking Monitor(Additional Hardwire Kit Needed,Asin: B0CJY9NB6Q).
- 【Unique Design & Easy to Use】 Dash cams for cars only takes 5-20 min from unboxing to installation.Type C port design,which is easier to plug and unplug.The dashcam front camera equipped 2 million pixels,Hidden reset button, supports 75° flexible rotation angle.3.2” IPS Screen car dash camera display without any reflection,even when traveling at high speeds,and allows you to access UHD live video.The size of the rechargeable dash cam (3.3in*1.28in*1.29in) is exquisite appearance & hidden design.
- Retains Factory OnStar
- Retains Factory Warning Chimes
- Retains Steering Wheel Controls via built-in pre-programmed interface
- Works with Standard Bose, Premium Bose (Y91) amplified and non-amplified systems
- For 2006-2014 models (GM LAN 29-Bit)
- ACDelco GM OE Antennas have signal strength, clarity, and signal interference protection
- Made with durable materials to withstand exposure to harsh weather and car washes
- GM-recommended replacement part for your GM vehicle’s original factory component
- Offering the quality, reliability, and durability of GM OE
- Manufactured to GM OE specification for fit, form, and function
- OnStar retention, steering wheel control (swc) retention, and Bose amplifier retention (standard & premium) MOST50.
- Retains warning chimes and navigation outputs.
- Antenna adapter included.
- Retains backup sensors/park assist and backup camera.
- Data-controlled RAP accessory output.
SEOCONTENT-START
Bulletin No.: PIT5236J
Date: Jan-2017
Subject: Diagnostic Tip: OnStar Vehicles with B101D and Symptom Codes Models: 2011 – 2017 All GM Passenger Car and Light Duty Trucks with RPO UE1
(Except 2011-2013 Chevrolet Corvette, 2011-2012 Chevrolet Colorado, 2011-2012 GMC Canyon)
2006-2015 GM Passenger Cars and Trucks with Canada OnStar Upgrade (per latest version of bulletin 15- 08-44-001) with RPO UE1 This PI was superseded to update the additional steps and information to reference all OnStar systems. Please discard PIT5236H.
Condition/Concern
Some customers may comment of various concerns, such as OnStar is inoperative, Navigation/GPS/Compass issues, and/or that the red LED is illuminated. Upon inspection, DTC B101D will be stored in the OnStar module with a related symptom code(s).
Recommendation/Instructions
Vehicles with Gen 10 OnStar System
Step 1: If campaigns 14395 or 15086 are open in Global Warranty Global Warranty Management system, please complete the campaign and evaluate OnStar operation before continuing with this PI.
Step 2: Contact the GM TAC OnStar group with the following information (DO NOT clear the DTCs):
a. OnStar Module Firmware Over-the-Air Version using GDS2.
b. OnStar Module STID(OnStar Customer Identifier) located on the OnStar Module or in the related GDS2 Data List.
c. The part number that is on the OnStar module or in the related GDS2 Data List.
d. Have all Repair Order information ready, including the customer concern, VIN, mileage, DTCs stored, repair order number, etc.
e. What is the OnStar LED status (Red, Green, Off, etc.)?
f. Press the Blue OnStar Button and note the results.
g. If DTC B101D 3C is stored in history, document customer’s complaint in detail:
• How long has this been going on?
• Whether customer was able to connect to OnStar or not ?
• If there was current GPS location on vehicle.
• Does the B101D-3C go current when attempting to call OnStar?
In some cases, GM TAC may also request photos, session logs, snapshots or additional information to assist in properly diagnosing the concern. All OnStar Systems
Start by recording the OnStar LED status, along with results from an OnStar button press and OnStar hands-free calling for inbound and outbound calls. If DTC B101D is set as CURRENT in the VCIM with any of the symptom codes listed below (except B101D 37), replace the OnStar module.
If DTC B101D 37 is stored as CURRENT or HISTORY, please refer to the latest version of PIC5492.
If DTC B101D 39, B101D 3C, or B101D F0 are stored in HISTORY, contact GM TAC with the customer concern, this PI number, and information from the
1 latest version of bulletin 03-08-46-004. DO NOT clear the DTCs at any point as the information in the module may be needed for root cause analysis.
If DTC B101D is set with a symptom code that is not listed below, or there is no symptom code at all, record a snapshot, session log, or picture of the DTC displayed on the screen and contact GM TAC with the customer concern, this PI number, and information from the latest version of bulletin 03-08-46-004. DO NOT clear the DTCs at any point as the information in the module may be needed for root cause analysis.
Symptom Codes Currently Supported by OnStar Module
DTC and Symptom Code B101D 00
Description Electronic Control Unit Hardware Malfunction (Only Supported on 2011 Chevrolet HHR and 2011 – 2012 Malibu) B101D 31 Electronic Control Unit Hardware Internal Checksum Error B101D 32 B101D 37 Electronic Control Unit Hardware General Memory Malfunction Electronic Control Unit Hardware Software Malfunction
(Only Sets in History)
B101D 38 Electronic Control Unit Hardware Supervision Software Malfunction B101D 39 Electronic Control Unit Hardware Internal Communication Malfunction (Bluetooth with RPO UPF) B101D 3C Electronic Control Unit Hardware Internal Communication Malfunction (GPS) B101D F0 Electronic Control Unit Hardware Internal Communication Malfunction (Phone) B101D F2 Internal Communication Error WIFI B101D F3 Internal Communication Error SIM
Parts Information
Refer to the Electronic Parts Catalog and/or Electronic Service Center Website for the appropriate OnStar Module part number based on the VIN. Warranty Information
For vehicles repaired under warranty use:
Labor Operation
Description
Labor Time 3422790 Communication Interface Module Replacement Use Published Labor Operation Time Additional SI Keywords
31 32 38 F0
GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION
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SEOCONTENT-END
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