“This site contains affiliate links for which OEMDTC may be compensated” |
July 5, 2016 NHTSA CAMPAIGN NUMBER: 16V507000
Passenger Presence Sensor Wires May Be Damaged
If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
NHTSA Campaign Number: 16V507
Manufacturer General Motors LLC
Components AIR BAGS, ELECTRICAL SYSTEM
Potential Number of Units Affected 289,254
Summary
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Remedy
GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM’s recall campaign number is 36110.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
SEOCONTENT-START
#36110-01: Product Safety Recall – Passenger Presence Sensor and Instrument Cluster Malfunction – (Jul 21, 2016)
Subject: | 36110 – 01 Passenger Presence Sensor and Instrument Cluster Malfunction |
Models: | 2009–2010 Chevrolet Impala |
---|---|
Equipped with Passenger Presence System (RPO AL0) |
Reference Number: | N16203611 | Release Date: | July 2016 |
GWM Number: | 2036110 | Revision: | 01 |
Revision Description: This bulletin has been revised to include a copy of the customer notification letter. Please discard all copies of bulletin 36110. |
Attention: | It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.
All involved vehicles that are in dealer inventory must be held and not delivered to customers, dealer traded, or used for demonstration purposes until the repair contained in this bulletin has been performed on the vehicle. |
Make | Model | Model Year | RPO | Description | |
---|---|---|---|---|---|
From | To | ||||
Chevrolet | Impala | 2009 | 2010 | AL0 | Passenger Presence System |
Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.
Condition | General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2009 – 2010 Chevrolet Impala vehicles. The front passenger seat frame in these vehicles may rub against and damage the wires of the passenger presence sensor (PPS) module, which could cause the PPS system to fail to recognize that the passenger seat is occupied and improperly suppress the front passenger airbag. In addition, the cluster gauges and driver information center (DIC) alerts may intermittently turn off or not function properly. In rare circumstances, the damage to the PPS module could cause the airbag fuse to short, resulting in the loss of all airbags and seat belt pretensioners. Damage and chafing to the wires of the PPS module could prevent the front passenger airbag from deploying in the event of a crash, which could increase the risk of injury to front passengers. If the wire damage to the PPS module is severe enough to short the airbag fuse, it could cause the loss of power to the sensing diagnostic module, which would result in the loss of all airbags and seat belt pretensioners and could increase the risk of injury to vehicle occupants in the event of a crash. |
Correction | All vehicles will have double wrap class F anti-abrasion tape with 50% overlap added to the wires in the PPS wire harness. For vehicles with wires that are chaffed, dealers will replace the wire if necessary and add anti-abrasion tape to protect it from further wear. |
Parts
Quantity | Part Name | Part No. |
As Required | Woven Polyester (PET) Electrical Tape – PN 1089482 | Obtain from Kent Automotive* |
* To obtain the Woven Polyester (PET) Electrical Tape, contact Kent Automotive at 1-888-937-5368 (USA), 1-800-563-1717 (Canada), and request the part number above. Dealers that do not have a Kent Automotive account or representative must advise the Customer Service Representative that the part is being used for this GM bulletin to obtain special bulletin pricing. Do not order from GMCCA.
Warranty Information
Labor Operation | Description | Labor Time | Trans. Type | Net Item |
9102376 | Passenger Presence System (PPS) Harness Repair | 1.0 | ZFAT | * |
9102270 | Customer Reimbursement Approved | 0.2 | ZFAT | ** |
9102271 | Customer Reimbursement Denied – For USA dealers only | 0.1 | ZFAT | N/A |
Note: To avoid having to “H” route the customer reimbursement transaction for approval, it must be submitted prior to the repair transaction.
* The amount identified in “Net Item” should represent the actual cost of the woven polyester electrical tape (PET), not to exceed, not to exceed $0.85 USD, $1.18 CAD.
** The amount identified in “Net Item” should represent the dollar amount reimbursed to the customer.
Service Procedure
Follow the steps below to wrap the PPS under seat wire harness with Woven Polyester (PET) Electrical Tape. This procedure also includes a wire inspect and if required, repair.
- Inspect the PPS pigtail harness for chafing. Removal of the seat cushion pad with the PPS module and harness may be required to fully inspect the harness. Refer to Inflatable Restraint Passenger Presence System Replacement — Front in SI.
- The picture above shows the bottom of the seat with the front of the seat facing to the left. The location shown (1) is where the PPS harness may come in contact with the seat pan.
- The picture above illustrates an example of the chafing (1) that may be identified on the PPS harness where it contacts the metal seat pan (2).
- If the PPS harness shows signs of chafing, examine the wires in the harness carefully. If any wire is broken, shows signs of fraying or damage from an electrical short, repair using SI procedures. Refer to Splicing Copper Wire Using Splice Sleeves in SI. If the yellow wire is one of the damaged wires, please verify proper size airbag fuse is installed within the fuse box. If airbag fuse is open, please replace the airbag fuse. After performing any wiring repairs, proceed to Step 5. If the wire is not broken, frayed or showing damage from an electrical short, but the wire is exposed from the insulation (1) as shown above, proceed to Step 5.
- Remove the PPS module (1) from the seat cushion pad and pull the harness through the cushion
- Mark the harness 30 mm (1.2 in) from the PPS module (1) and 100 mm (4 in) from the first mark (2).
- Tape the PPS harness starting from the mark near the PPS module (1) and extending from that point to the second mark along the harness (2). Ensure that there is a 50% overlap of tape. Once you have reached the 100 mm (4 in) mark, tape back over the first layer of tape to the starting point, creating a double layer of tape.
Important: Ensure that the end of tape finishes on top of itself, and not on the harness. This will prevent the tape from unraveling.
- Reinstall the PPS module into the seat cushion pad.
- Reinstall the seat cushion pad and PPS module into the seat. Refer to Inflatable Restraint Passenger Presence System Replacement – Front in SI.
Dealer Responsibility — For US (US States, Territories, and Possessions)
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
Dealer Responsibility — All
All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession and subject to this recall must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration, or any other purpose.
All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
Dealer Reports
For dealers with involved vehicles, a listing with involved vehicles has been prepared and will be provided to U.S. and Canadian dealers through the GM GlobalConnect Recall Reports, or sent directly to export dealers. The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.
Customer Notification
USA & Canada – General Motors will notify customers of this recall on their vehicle (see copy of customer letter included with this bulletin).
Customer Reimbursement
Customer requests for reimbursement of previously paid repairs to correct the condition described in this bulletin are to be submitted to the dealer prior to or by August 31, 2017. See General Motors Service Policies and Procedures Manual, Section 6.1.11 – Product Field Action Customer Reimbursement Procedure (USA & Canada) or local Policies and Procedures, for details.
August 2016
This notice applies to your vehicle, VIN: _____________________________________
Dear General Motors Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2009-2010 model year Chevrolet Impala vehicles equipped with a Passenger Presence System. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products.
Important: |
Why is your vehicle being recalled? | The front passenger seat frame in your vehicle may rub against and damage the wires of the passenger presence sensor (PPS) module, which could cause the PPS system to fail to recognize that the passenger seat is occupied and improperly suppress the front passenger airbag. Damage and chafing to the wires of the PPS module could prevent the front passenger airbag from deploying in the event of a crash, which could increase the risk of injury to front passengers.
In addition, the cluster gauges and driver information center (DIC) alerts may intermittently turn off or not function properly. The damage to the PPS module could cause the airbag fuse to short, resulting in the loss of all airbags and seat belt pretensioners. If the wire damage to the PPS module is severe enough to short the airbag fuse, it could cause the loss of power to the sensing diagnostic module, which would result in the loss of all airbags and seat belt pretensioners and could increase the risk of injury to vehicle occupants in the event of a crash. |
What will we do? | Your GM dealer Your GM dealer will add double wrap class F anti-abrasion tape with 50% overlap to the wires in the PPS wire harness. If your vehicle has wires that are chafed, your dealer will replace the wire if necessary and add anti-abrasion tape to protect it from further wear. This service will be performed for you at no charge. Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual service correction time of approximately 1 hour. |
What should you do? | You should contact your GM dealer to arrange a service appointment as soon as possible. |
Did you already pay for this repair? | Even though you may have already had repairs for this condition, you will still need to take your vehicle to your dealer for additional repairs. If you have paid for repairs for the recall condition, please complete the enclosed reimbursement form and present it to your dealer with all required documents. Working with your dealer will expedite your request, however, if this is not convenient, you may mail the completed reimbursement form and all required documents to Reimbursement Department, PO Box 33170, Detroit, MI 48232-5170. The completed form and required documents must be presented to your dealer or received by the Reimbursement Department by August 31, 2017, unless state law specifies a longer reimbursement period. |
Do you have questions? | If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. |
Division | Number | Text Telephones (TTY) |
Chevrolet | 1-800-630-2438 | 1-800-833-2438 |
Puerto Rico – English | 1-800-496-9992 | |
Puerto Rico – Español | 1-800-496-9993 | |
Virgin Islands | 1-800-496-9994 |
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to https://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 16V507.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Jeffrey M. Boyer
Vice President
Global Vehicle Safety
GM Recall 36110
SEOCONTENT-END
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
CHEVROLET | IMPALA | 2009-2010 |
15 Associated Documents
Manufacturer Notices(to Dealers,etc) – Date: July 21, 2016 Subject: 36110-01 – Safety Recall Passenger Presence Sensor and Instrument Cluster Malfunction Customer Letter Added
Recall Acknowledgement
RCAK-16V507-1223.pdf 247.469KB
Defect 573 Report
RCLRPT-16V507-6137.PDF 216.543KB
Manufacturer Notices(to Dealers,etc) – Date: June 29, 2016 Subject: 36110 – Safety Recall Passenger Presence Sensor and Instrument Cluster Malfunction
Safety Bulletin – Reference Number: N16203611 Release Date: June 2016
RCSB-16V507-7221.pdf 440.952KB
To View or Download this Document Click Here
Safety Bulletin – Reference Number: N16203611 Release Date: July 2016 Revision: 01
RCSB-16V507-1563.pdf 482.443KB
To View or Download this Document Click Here
ISSUED Owner Notification Letter(Part 577)
RCONL-16V507-8589.pdf 234.348KB
Recall Quarterly Report #1, 2016-3
RCLQRT-16V507-7703.PDF 214.53KB
Recall Quarterly Report #6, 2017-4
RCLQRT-16V507-6732.PDF 215.052KB
May 4, 2017 Subject: Clarification on Quarterly Report Figures Recall 16V507 (GM 36110)
RMISC-16V507-2638.pdf 82.489KB
October 30, 2017 Subject: Clarification on Quarterly Report Figures Recall 16V507 (GM 36110)
RMISC-16V507-3576.pdf 82.721KB
Recall Quarterly Report #3, 2017-1
RCLQRT-16V507-9551.PDF 214.749KB
Recall Quarterly Report #4, 2017-2
RCLQRT-16V507-6612.PDF 214.845KB
July 31, 2017 Subject: Clarification on Quarterly Report Figures Recall 16V507 (GM 36110)
RMISC-16V507-0256.pdf 82.768KB
Recall Quarterly Report #5, 2017-3
RCLQRT-16V507-2556.PDF 214.962KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=16V507&docType=RCL
“This site contains affiliate links for which OEMDTC may be compensated” |
- High temp Wire Harness Automotive Cloth Tape with excellent sound and rattle dampening performance. Lessens coil whining and lasts well against elevated temperatures (-40℉ - 257℉).
- Sports a race-spec heavy-duty bundling performance but cleanly tears with just bare hands, EMPOWERING average car owners with LITTLE TO NO EXPERIENCE in automotive maintenance to achieve PROFESSIONAL-GRADE results in function and form.
- This Wire Loom Tape features an extremely strong adhesive but does not turn into a messy goo. Rated to last up to 6 years and can easily get you through 150k miles of mileage.
- Its bi-directional weave makes it puncture-resistant and abrasion and corrosion-resistant. This automotive felt tape preserves cables in their pristine condition.
- This engine tape wrap is similar, if not better, in thickness, tensile strength and looks with OEM wire harness tapes. Extra-sticky adhesive enables users to bundle hard-to-reach cables quickly.
- Widely application: The material of wire harness cloth tape is soft and corrosion-resistant, which is suitable for the use of wire harness in automobile interior noise reduction part, such as wire harness of the dashboard, main harness wound and applied for wire joint and wire fixing. It can also sort out home appliance wiring and more.
- Easy to tear. Just stick one end of tape to cable, start pulling and wrapping onto the cable and tear it gently. No need scissors and other tools. You can decide the length of the wire cloth tape according to you needs.
- Professional cloth tape material: It is made of polyester non-woven fabric and strong acrylic pressure sensitive adhesive. High viscosity, high temperature resistance ( -40°F ~ 221°F ), well seal and excellent flexibility.
- Excellent performance: The wiring harness tape maintains features high adhesive force, good noise reduction, hand tearable and heat insulation performance, and wear resistance. It is suitable for electrical automotive engine and circuit maintenance to achieve the purpose of insulation protection.
- Specification: A set of 5 rolls wire harness cloth tap. SIZE: Each roll black electrical harness tape is 50 FT long and 3/4 inch wide. It is work for your different daily needs in diversified use scenarios.
- STRONG CLOTH ADHESIVE - Made of PET Cloth base, the friction harness tape has a strong anti-peeling performance and wont tear during use. Provides good flexibility to enhance comfort when bonding cables together. The adhesive of this tape holds up over time and offers a firm grip. Does not contain hazardous substances.
- WIRE LOOMS IN AUTO - WOD friction tape is widely used in the automotive industry. It helps to hold the cables and wires together while providing protection against moisture, vibration, and other environmental factors that can cause damage to the wires over time.
- HIGH TEMP AND NOISE REDUCTION - WOD black cloth tape is preferred for electricians, handymen, mechanics, and HVAC due to its temperature resistance capability. It can be applied at -40 ℉ environments and perform at up to 221 ℉, ideal for engine parts exposed to heat or cold, such as batteries, wires, air conditioning, or car audio installation.
- EASY TO TEAR BY HAND - The Friction Tape is HAND-TEARABLE and made of cloth fabric that ensures the material is ripped with your fingers and enhances the application process, leaving no residue behind if removed. It has a low skill and mastery requirement, so everyone can use it, from beginners to professionals!
- WOD Tape stands as a top-selling brand on Amazon, dedicated to providing only the highest quality tape products. As a USA-based small business, our commitment to excellence extends to both our products and customer service.
- The most advanced high heat harness tape available
- Rated to 150C, Superior abrasion resistance
- Resists chemicals and fluids
- AAA adhesive, self extinguishing
- OEM-GRADE AUTOMOTIVE WIRE LOOM TAPE that’s specifically designed for high temp wirings. Our wiring harness tape prevents oil build-up, abrasion, and contains 10 rolls at 50 Feet, for a total of 500 feet.
- HEAVY-DUTY. With a tensile strength of 160lb/in, this cloth tape automotive withstands daily wear and tear, extreme heat, and humidity for up to 12 years without weakening or unraveling.
- RESIDUE-FREE. With a silicone adhesive, our fabric electrical tape will not leave a messy goo upon removal. This heat resistant wire loom tape prevents coil rattling, making it an essential high temp automotive tape for those who want silent and PRO-GRADE cable wrap results.
- EXCELLENT THERMALS. Operating at -40°F to 257°F, this high temp electrical tape can also be used under the hood, PC, or on high heat electrical wire harness wrap.
- INSTALLS CLEANLY. Made from fabric-polycarbonate composite, this automotive electrical tape can torn with bare hands, while being stretchy for accessing hard-to-reach areas.
- Enough to Use: you will get 2 rolls of wire harness tapes in the package, measuring approx. 2 inches x 49.2 ft/ 50 mm x 15 m for each; The proper size and sufficient length is suitable for your different daily needs in many use scenarios
- Safe Material: the wire harness tape is made of polyester non woven fabric material, quality pressure sensitive adhesive, high temperature and wear resistance, which can be applied for a long time
- Nice Performance: the adhesive fabric tape has nice noise reduction and heat insulation performance, very suitable for automotive engine and circuit maintenance to achieve the purpose of insulation protection
- Easy to Use: the wire loom tape is simple and convenient to use, just wrap the tape on the wire and tear it gently, and you can decide the length of the tape according to your own needs
- Scope of Usage: the cloth electrical tape is suitable for automobile interior noise reduction part, such as instrument panel harness and main harness wound, and can also be applied for wire joint and wire fixing
- Wire Harness Cloth Tape Application: Automotive wire loom tape is widely used in the area near the engine, battery or on normal wire harness and also suitable for the use of wire harness in automobile interior noise reduction part, such as instrument panel harness. Wrap any wires that need to be repaired
- Temperature Resistance: Electrical wiring harness cloth tape made of high-quality polyester non-woven fabric and strong acrylic pressure sensitive adhesive, with high adhesive Force, abrasion resistance and high-temperature resistance (-40℉- 225℉)
- Easy to Tear: Oyviny automotive cloth tape is easy to tear and convenient to use, just wrap the harness cloth tape around the wiring harness and gently tear it apart, No tools required! You could tear the tape at any length according to your need
- Good Performance: Automotive wire loom harness cloth tape is wear-resistant and with strong anti-aging, which can be applied for a long time. It is also suitable for automotive circuit and engine maintenance to achieve the effect of insulation protection
- Harness Cloth Tape Size: Package comes with 5 rolls 25mm x 15m electrical wire harness tape. Each roll radio wiring harness cloth tape is 1 inch width and 50 feet length. The size and length is suitable for your daily use
- Harness Cloth Tape Application: Suitable for the use of internal wiring harness of automobiles and can reduce the noise. Such as the wire harness of the dashboard.
- Harness Cloth Tape Material: These wiring harness tape are made of high quality cotton flannel and strong adhesive glue.
- Harness Cloth Tape Features: 1High Adhesive Force 2 Noise Resistance Well 3 Strong Abrasion Resistance 4 Hand Tearable 5 Strong Chemical Resistance.
- Harness Cloth Tape Size: Length 15 m, Width 15 mm.
- Car harness cloth tape is very convenient to use; just wrap the tape around the wire and gently tear it apart. No scissors or other tools are needed. The length of the tape can be determined according to your needs.
Last update on 2024-04-03 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
What actual parts are involved in the instrument cluster malfunction?
Airbag lights