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NHTSA ID Number: 10161930
Manufacturer Communication Number: 16NA331
Summary
This warranty administration bulletin provides the information on General Motors Tire Warranty Policies and Procedures for Low Cab Forward Medium Duty Trucks (US Medium Duty Dealers Only).
13 Affected Products
Vehicles
MAKE | MODEL | YEAR |
CHEVROLET | 3500 | 2016, 2018 |
CHEVROLET | LOW CAB 4500 | 2017 |
CHEVROLET | LOW CAB 5500 | 2017 |
CHEVROLET | SILVERADO 3500 | 2016-2020 |
CHEVROLET | SILVERADO 4500HD | 2019-2020 |
CHEVROLET | SILVERADO 5500HD | 2019-2020 |
SEOCONTENT-START
Bulletin No.: 16-NA-331
Date: May, 2019
Service Bulletin
WARRANTY ADMINISTRATION
Subject: General Motors Tire Warranty Policies and Procedures for Low Cab Forward Medium Duty Trucks (U.S. Medium Duty Dealers Only)
Brand: | Model: | Model Year: | VIN: | Engine: | Transmission: | |||
from | to | from | to | |||||
Chevrolet | Low Cab Forward
Medium Duty Trucks |
2016 | 2020 | All | All |
Involved Region or Country | U.S. Dealers Only |
Information | General Motors is providing this bulletin to outline the Tire Warranty Policies and Procedures for 2016 and newer Chevrolet Low Cab Forward Medium Duty Trucks. |
Tire Warranty
What is Covered
For two (2) years, or 24,000 miles (whichever occurs first) : If any tire originally equipped on the truck is defective (Please see below for what is not covered), the tire will be repaired or replaced by an authorized tire dealer.
What is NOT Covered
The tire warranty does not cover normal tire wear or damage caused by road hazards, lack of maintenance, improper use of tire chains, alterations, overloading or vandalism.
Tire Warranty Policy
Tire Serial Number
All tires have serial numbers, which are recorded when installed onto a vehicle during production. In this manner, every tire can be matched to the Vehicle Identification Number (VIN). Only tire serial numbers associated to a VIN at the time of production are considered original equipment.
This warranty coverage is for the tires as installed to the original VIN at the time of production. If any tire is moved from one vehicle to another, it is considered an alteration and is no longer covered under the tire warranty.
Determining a Defect
Chevrolet Medium Duty dealers are not authorized by General Motors to determine if a tire has failed as the result of a defect. Only an authorized tire manufacturer representative can make that assessment. The tire manufacturer representative must inspect the suspected defective tire(s) to make the determination. If the tire manufacturer representative determines that a tire is not defective, it will not be covered under the General Motors tire warranty. General Motors will only honor warranty claims for tires that have been determined defective directly by the tire manufacturer representative.
Dealers are required to follow the procedure below when administering the GM Tire Warranty. Failure to comply with this procedure will result in claim denial and/or charge-back.
Procedure
When a tire is suspected to be defective, follow these steps:
- Inform the customer that warranty coverage will not be determined until the tire is deemed defective by an authorized tire manufacturer representative. If it is determined not to be a defect, all costs will be paid by the customer.
4587916
- Determine the manufacturer of the tire installed on the vehicle and record the tire serial numbers (you may also request this from the tire shop).
- Sublet the vehicle to the local authorized tire manufacturer facility for tire inspection and serial number confirmation.
For the location nearest to your dealer, please use the store locator at the appropriate tire manufacturer website.
- yokohamatire.com
- bridgestonetire.com
- continentaltire.com
- Receive the inspection results from the tire manufacturer representative. Be sure that the inspection results include the tire serial number.
- If the tire manufacturer representative determines there is a defect, some or all of the costs for the tire repair will be absorbed by the tire manufacturer. Tire manufacturers have varying policies regarding prorated reimbursement based on remaining useful tire life, which may affect the level of coverage from the tire manufacturer. Any reasonable outstanding balance for the repair or replacement of a defective tire may be submitted to General Motors for reimbursement as a sublet up to 2 years or 24,000 miles, whichever comes first.
- If the failure is determined NOT to be caused by a defect, any inspection costs and repair/ replacement costs will be the responsibility of the customer.
Warranty Transaction Submission Information
For vehicles covered under warranty with a confirmed tire defect, dealers should use the information below to submit a warranty transaction for any costs NOT covered by the tire manufacturer up to 2 years or 24,000 miles, whichever comes first.
The original sublet bill (which includes tire serial numbers) must be attached to the job card and retained in the vehicle history file. Dealers can submit up to
$25.00 for administration of a Tire Warranty sublet.
Tire Brand | Labor Operation | Description | Net / Admin Allowance | |
Yokohama | E0425 | Tire Warranty | $25.00 | |
Bridgestone | E0425 | Tire Warranty | $25.00 | |
Continental | E0425 | Tire Warranty | $25.00 |
Version | 2 |
Modified | Released September 29, 2016.
Revised May 07, 2019 – Added 2018 – 2020 Model Years. |
SEOCONTENT-END
Bulletin No.: 16-NA-331
Date: May, 2019
https://www.nhtsa.gov/recalls?nhtsaId=10161930
https://static.nhtsa.gov/odi/tsbs/2019/MC-10161930-9999.pdf
To View or Download this Document Click Here
“This site contains affiliate links for which OEMDTC may be compensated” |
- TOUGHULTRA TECHNOLOGY, ENHANCED DURABILITY: This tire inflator is manufactured with AstroAI’s unique ToughUltra technology, so all of its core parts, including its cylinder, motor gears, and connection rod, are built using a powder metallurgy integrated molding technique. This revolutionary manufacturing process greatly enhances the inflator’s durability and increases its service life by 30%.
- PROGRAMMABLE INFLATION: Use the "M" button to set your desired pressure unit, and then press the "+" and "-" buttons to set the desired pressure. The air compressor will automatically shut off when it reaches the pre-set pressure (Please make sure the pressure you set is higher than the current pressure of your tire).
- COMPACT SIZE & EASY TO STORE: Featuring a lightweight and compact design, this handy and portable tire inflator can easily fit into glove compartments, seats, trunks, and more. When it isn’t being used, it’s almost unnoticeable.
- SMART PRESET & AUTO OFF: The tire inflator’s digital screen provides accurate readouts and 4 pressure units to choose from while its independent buttons allow for intuitive control. You can easily preset the tire pressure and not worry about constantly monitoring it, this smart inflator will automatically shut off once it reaches the desired pressure.
- EASY NIGHTTIME USE: Equipped with a backlit screen and a flashlight, this tire inflator brings convenient use, even in dim environments. Its independent LED Button enables one-press flashlight operation. Great gifts for men and women.
- [FAST INFLATING & EASY OPERATION] This auto tire air compressor can inflate your standard car tires in seconds. Plug it into the 12V power outlet in your car and attach the stem to the tire valve. A simple press on the car air compressor and it will do all the work for you. A great solution for emergency on the way.
- [AUTO SHUT OFF] Simplicity meets functionality. VacLife car air pump provides you with rest-assured using experience based on the auto-shut off function. Preset the desired pressure level and start inflating job. The car air compressor will shut off automatically at the desired level. There is no need to worry about over inflating, VacLife smart inflator for tires got your back.
- [LED LIGHTING FOR NIGHT TIME] To be a proper solution for night time inflating job, the electric air pump comes with a LED-lighting feature to support your inflating needs in low-light environment. Coupled with the 9.8ft power cord, both of the front and the rear tires will be fully taken care of with less efforts as it eliminates the unnecessary hassles of unplugging the appliance every time you switch from a tire to the other.
- [MULTIPURPOSE NOZZLES] VacLife tire pump is equipped with 3 additional nozzles besides the original. A wider applying range to cover various needs for inflatables such as vehicle tires and sports or entertainment equipment including compact or midsize Sedan, SUV, ATV, bike, motorcycles, air mattress, inflatable boats, balls.
- [NOTES] Please be aware that this tire inflator is not applicable for any large vehicles with TIRE PRESSURE > 50 PSI and TIRE WIDTH > 245 MM such as truck, vans and off-road vehicles. If a converter is needed, it's recommended to use converter in accordance with 120 W, 10 A specification for safety.If the air pump has been running for 10 minutes, you need to let the machine rest for 10 minutes before using it.
- LOW VOLUME OUTPUT: High pressure of air compressor tire inflator allows you to quickly inflate anything from a tire to an air mattress
- ULTIMATE CONVENIENCE: Digital tire inflator comes with 3-power sources including V20 20V MAX* battery, AC wall plug, or 12V car adapter plug
- AUTOMATIC SHUTOFF: Portable tire inflator for car allows you to set your PSI and the unit will shutoff once it is reached
- EASY READ DISPLAY: Digital PSI gauge
- 3 Year Limited Warranty, refer to "Warranty & Support" section below for full details
- Fast-Inflation & Compact: Our compact and lightning-fast upgrade to the popular R7 air compressor portable. With a powerful 40L/Min cylinder, this air pump for car can inflate a tire (215/50 R17) in under a minute (26-35PSI) and even Tesla tires (235/40 R19) in just 1.5 minutes (28-36PSI). Say goodbye to slow and cumbersome inflation processes - This 150PSI tire inflator portable air compressor offers a smoother, faster solution for all your inflation needs.
- Dual Digital Display: A whole new experience our portable tire inflator with a dual digital LED display showing real-time and preset pressure values, product status, and possible errors. The advanced chip ensures safe inflation with accurate pressure control and monitoring. Say goodbye to guesswork and hello to convenience with our user-friendly car tire inflator.
- Long-Lasting Durability: Our 12v air compressor is built for long-lasting durability with high-quality materials and optimal cooling system. It has a sturdy structure and comes with a 10FT power cord and 2FT hose made from premium materials that won't easily get damaged from folding or bending. Invest in worry-free use with our dependable car air compressor.
- Simplicity with Auto-Stop: Only three steps- connect, preset, and start; It also features auto-shutoff and a memory function for easy one-key use next time. it's easy to use even if you have not used similar tire air compressor before. Plus, it's an emergency device with three light modes for nighttime use. This air compressor tire inflator is suitable for cars, EVs, motorcycles, bicycles, basketballs, and soccer balls.
- What Will You Get: Get the perfect gift for men and women - the R8 car tire pump! It's compact, measuring 2.79 x 4.92 x 6.49 inches, and comes with a carrying bag for easy storage and transport. In the box, you'll find a 12v tire inflator, Carrying Bag, Schrader-Presta Valve, Fuse, Needle Valve, Extension Nozzle, Wire, and User Manual. Rest assured that your purchase is covered by a two-year warranty, and don't hesitate to contact us with any questions - we'll get back to you promptly!
- Convenience: Plug directly into Cigarette Lighter Socket of your Vehicle. 12VDC, 10 to 15 amps, 120 to 180W. Equipped with 12V-DC Cigarette Lighter Socket Plug, NOT 110V AC plug.
- Multiple Uses: Inflate tires on cars, bikes, sedan and midsize SUV. (Engine size under 3.5 liter) Universal valve connector for schrader valve is ready to use. Additional adapters include needles value (for basketball, balls), short cone/long cone adapters (for inflatable kayak, swimming pool accessories, etc)
- Capacity: Does NOT Support truck tires, for instance: light truck tires (LT), heavy duty truck tires or any truck tires.
- Easy to Read: 4 Display Units: PSI, KPA, BAR, KG/CM; LED FLASHLIGHT: Bright Torch
- Prevent Over Inflation: Auto shut off when reaching the desired tire pressure. Overheat protection shuts off automatically when overloading. USPTO Patent NO:D875,788
- Portable Air Compressor: Newly upgraded touch screen air pump, with 18000mAh super power battery. It can work continuously for close to 1 hour, about 3-5 hours to be fully charged. Cordless, no need to connect charging cable/cigarette lighter when working.
- Air Compressor:25000+RPM high efficiency power motor, providing airflow 36L/Min. Inflate a small car tire [25-36PSI] in about 1 minute. Portable tire inflator suitable for SUV and other small and medium-sized cars, motorcycle and bicycle, ball.
- Air Compressor for Tires : 4 preset modes for bicycle, motorcycle, car and ball, auto shut-off when the preset value is reached, easy to use. You can also set your own pressure value up to 150PSI to meet the inflation needs of more inflatables. One button to easily switch between PSI, kPa, BAR, KG/CM² pressure units.
- Tire inflator: Large LCD touch screen with pressure guage function. Dual values for easy read pressure preset value and real-time pressure value, measurement accuracy ±1.5PSI for safer inflation. 3 kinds of lights, LED, SOS, flashing lights, for the dark night of inflation, travel to add a force.
- Tire inflator portable air compressor: Mini portable air pump, exquisitepackaged in a gift box with a storage bag for easy storage. USB-C input port and USB-A output port, can be reversed to power, making it an power bank for cell phones and other electronic devices. It is the perfect gift for women and men..
- AC/DC OUTLET & MULTI-PURPOSE: TEROMAS tire inflator unique AC/DC with 12V car cigarette light plug as well as 110/120V wall plug for home outlet makes this inflator more useful since you can use it anywhere. Come with 3 additional adaptors which makes it perfect for cars, RV, motorcycles, bikes tires, air mattress, inflatable boats, balls and other inflatables.(NOTICE: NOT SUPPORT FOR HEAVY DUTY TRUCK OR TRACTOR TIRES)
- STRONG POWER & SPACE-SAVING: Up to 150 PSI, Inflate the P195/65R15 car tire from 0 to 35psi under 4min. It makes inflating tires in emergency easier and more convenient. Portable size which take up very little space and allow you keep it in your automobile or home.
- PROGRAMMABLE INFLATION: Use the "R" button to set your desired pressure unit, and then press the "+" and "-" buttons to set the desired pressure. The air compressor will automatically shut off when it reaches the pre-set pressure (Please make sure the pressure you set is higher than the current pressure of your tire).
- DIGITAL DISPLAY & LED Lighting: Bright backlight LCD display makes for convenient use at night. As well as being bright enough to see under strong sunlight, The air compressor gauge can display the pressure in PSI, BAR & KG/CM². TEROMAS air pump is equipped with bright and long-lasting LED lights, easy to use even in the dark.
- 100% SATISFACTION: This is a great tool to take along with your driving tours, use it anytime you need. Meanwhile, any problems, please feel free to contact us. We will do our best to help you. GET 100% SATISFACTION.
- 【Super Fast Inflation】Avid Power AC/DC tire inflator comes with dual solid metal motors, which provides super power and inflates your car tires or other inflatables faster. Suitable for inflating tires on cars, bikes, sedan, midsize SUV. DOES NOT SUPPORT heavy duty truck tires.
- 【12V DC / 120V AC Power Supply】 AC/DC power switch make this air compressor more useful and convenient since you can use it anywhere. You can choose to connect it with 12V car cigarette light plug or 120V home outlet. Perfect for use indoors and during the travel.
- 【Inflation & Deflation Modes】 This tire inflator features inflation & deflation switch and two type of hoses. The high-pressure hose for inflating high pressure items like car & bike tires, sports balls and more. The high-volume hose for inflating or deflating low pressure but high volume items like air rafts, air mattress, floats.
- 【Auto Shut-off Digital Gauge & Bright Led Light 】 Preset the value you want and the air pump will automatically shut off when the desired pressure is reached. LCD digital display with unit conversion (PSI/Bar/KPA) makes this unit super easy and safe to operate. Ultra Bright LED flashlights give you emergency service in the dark.
- 【What Would You Get】 Avid Power 12V/ 120V Inflator/Deflator, 3 Nozzle Adaptors, High Volume Hose, User Manual; If you receive a defective product, contact us and we will immediately send you a replacement unit for free. No return required.
- 12 V DC/120 V AC Dual Power: The AstroAI Tire Inflator features dual power supplies, compatible with 12 V car cigarette lighters and 120 V household outlets, convenient for both home and travel use. The AstroAI Tire Inflator can easily switch between high-pressure and high-current inflation modes. High-pressure mode inflates car, bicycle and motorcycle tires along with sports equipment and other small inflatables. Large-volume mode inflates bigger low-pressure objects like air mattresses
- Revolutionary OmniVent Dissipation: AstroAI's OmniVent Technology represents a robust redesign of the heat dissipation system, which includes axial flow fan blades and re-engineered air ducts, allowing for faster heat dissipation, extending the pump's continuous working time and lifespan.
- Fast Inflation & 15-Minute Continuous Work: With dual metal motors and a metal cylinder, the tire inflator can continuously work for up to 15 mins. Large-volume mode provides a maximum inflation rate of 350 L/min, quickly inflating large items. High-pressure mode pumps up to 150 PSI, inflating a flat tire from 0 PSI to 36 PSI in 6 minutes. Compatible with cars, bikes, sedans and mid-sized SUVs. NOTE: This pump is incompatible with heavy-duty trucks.
- Easy Operation & LED Light: This tire inflator is equipped with an LED light which provides excellent illumination at night.And a screen that displays the preset and current tire pressure. The inflator will automatically shut off once reaches the preset pressure. The power cut memory function will automatically record the last set pressure and reapply it on the next inflation. The individual silicone buttons make the pump easier to use. There are four pressure units that can be displayed.
- Convenient & Easy Storage: This tire inflator is equipped with an air hose compartment, allowing for easy storage of the power cord. Package Includes: Tire inflator, AC/DC power cord, 2*air nozzles, 1*needle valve adapter, 1*replacement fuse, 1*Presta to Schrader adapter and a user manual.Christmas Gift
- Air Compressor:3X faster powerful motor, providing airflow 36L/Min. Inflate a small car tire [28-35PSI] in about 55 seconds. Portable tire inflator for car, SUV, motorcycle, bicycle, and ball.
- Portable Air Compressor: Upgraded multi-purpose tire inflator, with 20000mAh super power battery. It can work continuously for close to 1 to 2 hours. And about 3-4 hours to be fully charged. The air pump has 2 ways to use it, it can be used wirelessly and you can also use the car cord to inflate it when it has no power.
- Tire inflator: Clear screen with tire pressure gauge feature. Dual values for easy read pressure preset value and real-time pressure value, measurement accuracy ±1 PSI for safer inflation. 3 kinds of lights, LED, SOS, flashing lights, for the dark night and emergency situations , Add security to your journey.
- Air Pump: 4 preset modes for bicycle, motorcycle, car and ball, auto shut-off when the preset value is reached, You can also set your own pressure value up to 150PSI to meet the inflation needs of more inflatables. One button to easily switch between PSI, BAR, KPA, kg/cm² pressure units,Easy to operate.
- Tire inflator portable air compressor: Lightweight mini air pump, exquisitepackaged in a gift box with a storage bag and fuse of fuse. USB-C input port and USB-A output port, can be reversed to power, making it an power bank for cell phones and other electronic devices. A suitable gift for Father's Day, Christmas, New Year and other.
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